Gift biz unwrapped episode 174 All of a sudden you're like
Speaker:in business because you had this thing you'd like to make
Speaker:and people started asking you to make it for them.
Speaker:Attention gifters,
Speaker:bakers, crafters and makers pursuing your dream can be fun.
Speaker:Whether you have an established business or looking to start one
Speaker:now you are in the right place.
Speaker:This is gift to biz unwrapped,
Speaker:helping you turn your skill into a flourishing business.
Speaker:Join us for an episode packed full of invaluable guidance,
Speaker:resources and the support you need to grow your gift biz.
Speaker:Here is your host gift biz gal,
Speaker:Sue moon Heights.
Speaker:Hi there,
Speaker:it's Sue and thank you.
Speaker:Thank you so much for taking a little bit of your
Speaker:time to join me today.
Speaker:I am really excited to bring you this episode because quite
Speaker:honestly a lot of you have been asking me questions about
Speaker:Etsy and I've never had an empty site myself.
Speaker:I've talked with lots of people who have,
Speaker:but I can't answer all of your questions so I want
Speaker:to bring on somebody who can and surprise,
Speaker:surprise. I learned something new about at sea that I didn't
Speaker:know that I don't think a lot of you do either.
Speaker:So super excited to share that information with you.
Speaker:But before we get started and I introduce my guest,
Speaker:I want to reach out to all of you who are
Speaker:out there listening,
Speaker:who are feeling like you want a little bit more motivation
Speaker:or a little bit more engagement,
Speaker:shoulder to shoulder with people who are trying to do the
Speaker:same thing that you're trying to do.
Speaker:Start and grow your maker business.
Speaker:If that's the case,
Speaker:I invite you to join me over in my private Facebook
Speaker:group called gift biz breeze.
Speaker:You know when you start out with your business and you
Speaker:start thinking about it,
Speaker:it's so fun and exciting and it's rewarding to think about
Speaker:what your business could be,
Speaker:but then when you get into the thick of things,
Speaker:it changes.
Speaker:It gets stressful and sometimes it gets really scary.
Speaker:Well when you join us over in the breeze,
Speaker:it's like sitting in the park with friends who bring you
Speaker:all the support and the answers that you need and that
Speaker:you've been looking for because a lot of them have been
Speaker:in the same boat you are or they're going and experiencing
Speaker:the same things right now that you are so you have
Speaker:a lot in common.
Speaker:You'll have access to a group of amazing creators and we
Speaker:also provide tools and resources to help you really get traction
Speaker:and grow your business.
Speaker:To join the group,
Speaker:just jump over to gift biz breeze.com
Speaker:and I look forward to seeing each and every one of
Speaker:you over there.
Speaker:And now let's talk Etsy and let's get on with the
Speaker:show today.
Speaker:I am honored to introduce you to Danielle spurge of the
Speaker:Merryweather council.
Speaker:Danielle is a and craft business consultant who loves iced lattes
Speaker:and pop music.
Speaker:Through her work at the Merryweather council,
Speaker:Danielle teaches creative people how to turn their crafty tendencies into
Speaker:profits on her blog and podcast.
Speaker:Danielle aims to inspire and support makers in business and share
Speaker:insights from her eight years of experience selling handmade work online.
Speaker:Danielle believes in celebrating the reality of gainful self-employment through craft
Speaker:and wants to help more artists,
Speaker:crafters and designers share their work with more confidence.
Speaker:Danielle, I am so excited to hear your story.
Speaker:Welcome to the gift biz unwrapped podcast.
Speaker:Thank you so much for having me.
Speaker:It's a real pleasure to be here.
Speaker:So I do something a little bit different,
Speaker:but I think you're going to get this.
Speaker:This is going to be right in line for you and
Speaker:that is we have our listeners get to know you in
Speaker:a creative way and that is by having you share what
Speaker:you're all about through a motivational candle.
Speaker:So if you were to create your own candle with a
Speaker:color and a quote,
Speaker:what would your motivational candle look like?
Speaker:So my candle would be a nice Aqua blue that's sort
Speaker:of a Tiffany blue.
Speaker:I know that's a copyright infringement,
Speaker:but I would definitely prefer it to be that color.
Speaker:Well, we all get that color,
Speaker:so it's perfect.
Speaker:We understand Just for the visual,
Speaker:we won't call it that,
Speaker:but just for the visual nice Tiffany blue.
Speaker:And my quote would be simple is better,
Speaker:which is a quote that I actually have on a piece
Speaker:of jewelry that I wear every day.
Speaker:And that's just something that keeps me in line,
Speaker:keeps me focused when big ideas get in the way of
Speaker:getting things done.
Speaker:Oh, so don't be too complicated.
Speaker:It's better to get things done than to procrastinate or make
Speaker:it so big that it never happens.
Speaker:Exactly. Got it.
Speaker:Simple is better.
Speaker:I like it.
Speaker:I haven't heard that before,
Speaker:so I like what I'm hearing.
Speaker:New things.
Speaker:Cool. Makes us all things so wonderful.
Speaker:Well tell us a little bit of your backstory.
Speaker:I'm really,
Speaker:really interested in,
Speaker:I know our listeners will too,
Speaker:about Etsy,
Speaker:so I want to talk about that.
Speaker:And I know you used to have your own store and
Speaker:now you've morphed into something else,
Speaker:but give us a little bit of all that background.
Speaker:Yeah, of course.
Speaker:So I do actually still maintain my handmade business and my
Speaker:Etsy store.
Speaker:And what is that?
Speaker:What's it called?
Speaker:Everything I do in business is the Merryweather council.
Speaker:It just has sort of evolved over time to be this
Speaker:two part business.
Speaker:So when I first started,
Speaker:I was selling my hand embroidery online.
Speaker:I was doing custom hand embroidery with an emphasis on texts
Speaker:and letter forms and personalization.
Speaker:And that's still what I do today in my handmade business.
Speaker:But I have also this other part of my business where
Speaker:I work with other makers in business to support what they're
Speaker:doing and help them do what doing better.
Speaker:That'd Be more profitable and sustainable and happy with what they're
Speaker:doing. So those are the two parts of my business as
Speaker:they stand today.
Speaker:This I guess service side and product side of my business.
Speaker:But when I first started,
Speaker:like I said,
Speaker:it was 2010 and I had just graduated college.
Speaker:I was supposed to go to graduate school,
Speaker:but I decided not to because of a very long and
Speaker:complicated story.
Speaker:But I decided not to go to graduate school.
Speaker:And so all of my friends post college graduation had all
Speaker:of their plans and their jobs and they knew what they
Speaker:were going to do.
Speaker:And I did.
Speaker:And so I started my handmade business.
Speaker:That's something I was always really interested in.
Speaker:I majored in 3d fine arts with a concentration in fibers
Speaker:in college.
Speaker:So I had this BFA and I was always really interested
Speaker:in the maker con me and going to indie craft fairs
Speaker:and things like that.
Speaker:And I went to the college in Boston where there is
Speaker:a pretty robust scene for that sort of thing.
Speaker:So I was always seeing that and I was really intrigued
Speaker:by people who are just making things and selling them.
Speaker:And so I thought,
Speaker:what better time to try something like that than right now
Speaker:when I don't have anything else going on.
Speaker:I wasn't married,
Speaker:had no kids,
Speaker:no pets,
Speaker:nobody was depending on me.
Speaker:I just had myself.
Speaker:So that's what I decided to do.
Speaker:And I know that that's sort of a unique situation to
Speaker:be in a place where no one is relying on you
Speaker:and you don't have anybody to support besides yourself and you
Speaker:don't have any other responsibilities At your stage in life.
Speaker:Then just getting out of school,
Speaker:it's the perfect time.
Speaker:You don't have a spouse,
Speaker:you don't have children,
Speaker:you haven't built up a mortgage necessarily yet.
Speaker:None of that.
Speaker:So how did it go share with us a little bit
Speaker:of the first years of your business,
Speaker:maybe let's say like your getting started.
Speaker:How did the growth go?
Speaker:So I was getting started and one thing that I think
Speaker:I kind of got in on embroidery at like the right
Speaker:time. It was sort of becoming like cool.
Speaker:I feel like a lot of crafts have to kind of
Speaker:shed their old lady's anise and become cool again.
Speaker:And I sort of was entering into embroidery at a time
Speaker:when that was happening and possibly was even like part of
Speaker:that happening.
Speaker:So it was kind of like lucky timing in that sense.
Speaker:But I spent tons of time like researching,
Speaker:asking questions,
Speaker:reading articles,
Speaker:trying to educate myself about the business side of things and
Speaker:the online selling side of things because that was where I
Speaker:learned nothing in college about any of that.
Speaker:I had only learned like skills and fine art things,
Speaker:conceptual art things.
Speaker:Well, I think a lot of makers,
Speaker:that's what happens because all your specialties in your art,
Speaker:Absolutely. You know how to use the equipment.
Speaker:You've learned techniques.
Speaker:Maybe it's materials,
Speaker:your blend,
Speaker:like whatever.
Speaker:Right? And you never really think of business at all.
Speaker:Yeah, and so many of the people that I work with,
Speaker:I'm sure you see this all the time too,
Speaker:it's sort of like become business people accidentally or like all
Speaker:of a sudden you're like in business because you had this
Speaker:thing you'd like to make and people started asking you to
Speaker:make it for them and you started charging people or it's
Speaker:not like you woke up one day and you were like,
Speaker:I have this great big business plan.
Speaker:It was like,
Speaker:I have a thing I like to make and I'm going
Speaker:to try to figure out how to sell it.
Speaker:Exactly. So that's kind of where I was.
Speaker:And so I did spend a lot of time making things
Speaker:but also spent a lot of time figuring out how to
Speaker:sell them.
Speaker:So that was like the first year of business for me
Speaker:was just like figuring it out,
Speaker:like trying stuff,
Speaker:experimenting with things,
Speaker:trying different products because I had a lot of time to
Speaker:try things I did,
Speaker:but also like in reality I had a lot of time
Speaker:because I didn't have like another job I had to go
Speaker:to or whatever,
Speaker:but in my head it was like now or never.
Speaker:So I had to get it done immediately.
Speaker:Right. In some ways there was a lot of time and
Speaker:in other ways there wasn't.
Speaker:And so I just tried everything I got on Etsy and
Speaker:that was very quickly realized that was like the best tool
Speaker:I could be using.
Speaker:And so I really dove into that and a lot of
Speaker:research and a lot of craft shows and a lot of
Speaker:trying things was like pretty much how I would describe the
Speaker:first year of my business.
Speaker:So someone who is now just starting business,
Speaker:do you have any advice for them that could jumpstart them
Speaker:based on something that you learned during your first year of
Speaker:business? There's so much to know and like there's so much
Speaker:that you could know but that you don't need to know
Speaker:and it's hard to figure out what is actually relevant and
Speaker:not relevant.
Speaker:What should you care about?
Speaker:What's not even worth your time thinking about?
Speaker:And so for me,
Speaker:because I had time,
Speaker:I spent a lot of time reading everything,
Speaker:observing everything.
Speaker:But if I were to tell somebody who is brand new,
Speaker:I'd be like,
Speaker:find somebody who knows and go to them or like find
Speaker:a resource or two that you really trust and stick with
Speaker:that and don't get sucked into Pinterest black holes like endless
Speaker:loop of one video after the next,
Speaker:like find a really solid source and stick with that.
Speaker:Because otherwise it's so overwhelming to dig through all of this
Speaker:information on your own.
Speaker:I feel like that is a huge time saver and a
Speaker:sanity saver because there's just so much out there.
Speaker:It can be so overwhelming to dig through all of it.
Speaker:Yeah, I like that you're talking about this because I think
Speaker:people also get into the mode of they're doing actions because
Speaker:they're watching something or they're doing something and so they feel
Speaker:like they're working,
Speaker:but they're never actually getting to work that will build a
Speaker:business or make money.
Speaker:It's all research.
Speaker:It's all learning and I don't know,
Speaker:I kind of think people like that's the easier part,
Speaker:but then when you actually put your own stuff out there
Speaker:and the proof is in the pudding,
Speaker:if people are going to like it,
Speaker:that's the harder part.
Speaker:Yeah, And I think people stay in the easier part for
Speaker:a long time before they'll really try.
Speaker:Yeah, and I think that by limiting what you'll give yourself
Speaker:access to,
Speaker:you kind of force yourself into like,
Speaker:okay, well I did all of that.
Speaker:I looked at all of this.
Speaker:I read all of that.
Speaker:Now I have to actually like do something with this information
Speaker:and try one of these things.
Speaker:It's obviously going to feel overwhelming like no matter what.
Speaker:And that's another thing I always tell people too is there
Speaker:is no way to reduce overwhelm in the sense that if
Speaker:you're just starting something and everything is new,
Speaker:it is going to feel overwhelming.
Speaker:Like there's no way to save yourself from that.
Speaker:But you can alleviate some of that just by doing things,
Speaker:read something,
Speaker:try it,
Speaker:watch something,
Speaker:try it,
Speaker:and then you can decide is this worth spending more time
Speaker:on or not?
Speaker:You have to just kind of accept that there's going to
Speaker:be times where it is really overwhelming and that's the end
Speaker:of the story.
Speaker:Yeah, I totally agree.
Speaker:Accept it and try it.
Speaker:And it doesn't mean that if it doesn't work,
Speaker:you're a failure,
Speaker:try it and either tweak or try something different if you
Speaker:didn't get the results that you wanted and then keep going.
Speaker:And the thing is like you have to,
Speaker:at first it is going to be overwhelming and there's no
Speaker:denying it.
Speaker:As time goes on,
Speaker:you have the option to be overwhelmed or not.
Speaker:Like you were saying,
Speaker:people just get stuck in this watch things,
Speaker:read things.
Speaker:You don't have to keep doing that.
Speaker:You can limit yourself and give yourself the space to actually
Speaker:use the information.
Speaker:Absolutely. So at what point did you start transitioning and what
Speaker:was the trigger for you to say,
Speaker:Oh, you know what,
Speaker:I want to help people do exactly what I'm doing now.
Speaker:How did that occur?
Speaker:I was doing my handmade business like full time for about
Speaker:four and a half or five years.
Speaker:And then my husband joined the Navy.
Speaker:I met my husband in art school,
Speaker:which, so it was a little bit Left out.
Speaker:The part about getting married,
Speaker:Danielle? I did,
Speaker:I'm sorry.
Speaker:Somewhere in between there I got married.
Speaker:Okay. And then somewhere after I got married,
Speaker:within the first year of us getting married,
Speaker:my husband joined the Navy and he went off to officer
Speaker:training school and we were going to be moving,
Speaker:but we didn't aware and I just felt like I need
Speaker:something that I can do regardless of if I have all
Speaker:of my stuff with me.
Speaker:And because over time I had gotten so many questions and
Speaker:people are always reaching out to me and at the Etsy
Speaker:teams were a really big thing,
Speaker:not so much anymore,
Speaker:but they were a huge thing when I first started on
Speaker:Etsy and just like a lot more Etsy based community amongst
Speaker:sellers. And so I was in constant communication with a lot
Speaker:of people who wanted to know what I knew and social
Speaker:media wasn't as huge in 2010 2011 but over time I
Speaker:had people reach out to me.
Speaker:I love to talk to other people about what they're doing
Speaker:and help them if I can.
Speaker:But I felt like it was really disjointed,
Speaker:so I was like,
Speaker:let me just do something,
Speaker:consolidate all of this that I'm doing with people one on
Speaker:one into blog posts or something that is more deliberate and
Speaker:intentional. And that was a good transitional project for me to
Speaker:work on while we were sort of in this life transition
Speaker:as well with the Navy.
Speaker:Sure. Well it sounds like a perfect coming together because people
Speaker:were approaching you wanting more information and then you also had
Speaker:this life switch that you were doing.
Speaker:So you saw two opportunities,
Speaker:you put them together and that's what you did.
Speaker:Perfect. Yeah,
Speaker:so it was really nice to be able to,
Speaker:so like I love crafting and embroidery and sewing and cutting
Speaker:things up and putting them back together.
Speaker:But I'm also like a super tech nerd and I love
Speaker:to play with gadgets and so it was really nice for
Speaker:me to be creative in those ways as well.
Speaker:Like doing more laptop work and video stuff and recording things.
Speaker:Like, I love to do stuff like that too.
Speaker:So for me it's really the best case scenario is I
Speaker:still have my craft business and I have this other part
Speaker:of my business where I get to do all my like
Speaker:nerdy gadget things and help people and talk shop,
Speaker:which is like my favorite thing to do.
Speaker:I see all of our listeners,
Speaker:when you say the nerdy tech stuff cringing on the other
Speaker:or no,
Speaker:not me.
Speaker:I know,
Speaker:I know.
Speaker:So many people hate it,
Speaker:but I'm like,
Speaker:Oh, I love gadgets.
Speaker:Yeah, listen,
Speaker:you know Danielle,
Speaker:one of the reasons I was so interested in having you
Speaker:come and share with our audience is all about Etsy because
Speaker:we haven't had a lot of people on talking about at
Speaker:D we've had a few but not a lot,
Speaker:but also you take it to a different level because you
Speaker:talk about having your store on Etsy,
Speaker:which is where I want to go first,
Speaker:but then what you can do to enhance your web presence
Speaker:for even greater exposure for your business.
Speaker:So to dive into that whole realm now.
Speaker:So first,
Speaker:let's talk at T a little bit and let's start as
Speaker:if some of our listeners,
Speaker:I mean everyone pretty much knows Etsy,
Speaker:but Etsy today not have when you started because yes,
Speaker:it's changed quite a bit.
Speaker:Would that still be your platform of choice for someone who's
Speaker:a maker who's just getting started now?
Speaker:Yes, it absolutely would be.
Speaker:Even though at sea has changed in some significant,
Speaker:it's not changed in the way that matters to me in
Speaker:terms of making that my answer still like,
Speaker:yes, that's the place I would suggest you start.
Speaker:And it's actually gotten even better for the reason that it
Speaker:is attracting a lot of traffic on its own,
Speaker:regardless of whether I as an individual seller or anyone else
Speaker:as an individual seller lifts a finger to try to drive
Speaker:any traffic there.
Speaker:So the SEO you'd say of at T overall,
Speaker:just as a platform is strong.
Speaker:Yes. At C's attracting this very large audience of warm and
Speaker:interested and also influential people.
Speaker:And that's the most valuable thing about it for us as
Speaker:sellers. So yes,
Speaker:if you can tap into that SEO thing on Etsy,
Speaker:that's great,
Speaker:and just being present there and thinking about Etsy as a
Speaker:tool is huge.
Speaker:Yeah, So that's why I think it's the best tool available
Speaker:to handmade sellers right now and the best platform that handmade
Speaker:sellers could start on.
Speaker:I kind of feel like when someone goes to Etsy,
Speaker:they have their wallet already right next to them.
Speaker:It's not in the other room,
Speaker:but they're intentionally going to that platform to look for something
Speaker:that they're liking.
Speaker:Either they need it for a present or they're just kind
Speaker:of scoping around because they're in the mood to get something
Speaker:new, but they're in a buying mode.
Speaker:That's the thing is that people sort of,
Speaker:I think,
Speaker:forget, even though we all know,
Speaker:we just kind of forget at sea is an eCommerce platform.
Speaker:My people and people in this creative realm,
Speaker:of course love Instagram.
Speaker:Okay. Instagram is super fun,
Speaker:but Instagram is not an eCommerce platform.
Speaker:There are certainly tie ins to e-commerce and people have set
Speaker:it up so that they can make sales through it and
Speaker:they have those shoppable posts and stuff like that now,
Speaker:but it's not like the normal process is not,
Speaker:I need to buy something.
Speaker:Let me go on Instagram.
Speaker:Right. Well,
Speaker:and some people feel it's an intrusion to still,
Speaker:I know more and more people are buying on Instagram,
Speaker:but it's not that mental state.
Speaker:Like we were saying,
Speaker:go and be ready with the intent to buy.
Speaker:Yeah. I mean certainly I have seen things on Instagram that
Speaker:I'm like,
Speaker:I want to buy that,
Speaker:like just happens to show up and I'm like,
Speaker:Oh, I want that and then maybe I go and buy
Speaker:it or I bookmark it for later,
Speaker:but that's a byproduct of Instagram.
Speaker:To me.
Speaker:It's not like the purpose of Instagram,
Speaker:whereas the purpose of Etsy is to buy and sell things.
Speaker:Right. There's also significantly less people vying for anyone's attention on
Speaker:Etsy than there are on Instagram,
Speaker:which is huge too.
Speaker:Instagram is like an ocean of 1 billion users and Etsy
Speaker:has 20 million shops that may or may not be active
Speaker:at any one time,
Speaker:so your numbers are a little better.
Speaker:How do you feel about Etsy as the platform in addition
Speaker:to your own website or can Etsy be its own website
Speaker:onto itself,
Speaker:like that's all you need or do you also think you
Speaker:should have your own website?
Speaker:I always recommend having both.
Speaker:Thank you.
Speaker:I was crossing my fingers that you were here to answer
Speaker:that way.
Speaker:Yes. It would be wildly irresponsible for anyone to say you
Speaker:should only be on Etsy.
Speaker:Certainly some people that is all they want and they understand,
Speaker:but if you want to have a business that's sustainable and
Speaker:viable into the future,
Speaker:that is power comes from you.
Speaker:It's really important to have that autonomy also because I think
Speaker:we can all understand there are risks of some people like
Speaker:to say it's like building your house on someone else's land.
Speaker:Exactly. If something happens or if some ill will be falls,
Speaker:Etsy or if your account gets closed,
Speaker:there's so many different things that could happen either accidentally or
Speaker:because of whatever reason,
Speaker:something goes astray on Etsy really want to have your own
Speaker:site as well.
Speaker:And I think people should really only be promoting like sending
Speaker:their hard earned traffic to their own website rather than to
Speaker:Etsy because there's no real way to say like,
Speaker:Oh, this traffic is only coming to me on Etsy.
Speaker:It's so simple for someone to come into one of your
Speaker:listings and then one click and they're somewhere else and they're
Speaker:never coming back.
Speaker:So if you're going to send either especially paid advertising traffic
Speaker:somewhere or your harder and social media traffic,
Speaker:your email newsletter traffic,
Speaker:I would strongly suggest sending all of that traffic to your
Speaker:own domain where it's all about you and you're not having
Speaker:to combat hundreds of links on any given page of your
Speaker:Etsy that go elsewhere.
Speaker:So your own website is your home base,
Speaker:let's say.
Speaker:And then Etsy is kind of a prospecting funnel and a
Speaker:sales platform at the same time.
Speaker:Just like you were talking to any eCommerce platform that then
Speaker:when you attract people in and people purchase from you,
Speaker:then they become a customer of yours and you can drive
Speaker:them over to your website.
Speaker:Correct? Yes.
Speaker:That's like the ideal situation,
Speaker:right? Like let Etsy bring you traffic and then you can
Speaker:sort of retain that traffic for the future hopefully on your
Speaker:own site or people become fans of you,
Speaker:your brand,
Speaker:your product.
Speaker:I mean there's definitely like,
Speaker:don't get me wrong,
Speaker:there are massive amount of pros to having Etsy in addition
Speaker:to the fact that like you're separating yourself with your own
Speaker:website, but when Etsy is glitching out,
Speaker:there's someone on it,
Speaker:someone's figuring it out,
Speaker:they want to make it work.
Speaker:But when your website is glitching out,
Speaker:like you're sort of more on your own about it,
Speaker:something goes wrong.
Speaker:You're the only one who has to figure it out.
Speaker:So there's definitely like benefits to that power in numbers thing
Speaker:of Etsy.
Speaker:So I really do strongly suggest that people have both,
Speaker:because at sea could be a backup to your own website
Speaker:too, like something goes wrong over here.
Speaker:Okay. Everybody come over here today and in that case,
Speaker:obviously it would be fine to send people to Etsy,
Speaker:but you really want to be having Etsy,
Speaker:like you said,
Speaker:obtaining these prospects and then you when you are out there
Speaker:hustling to get traffic somewhere,
Speaker:get that traffic to your site.
Speaker:Great. Okay,
Speaker:wonderful. So I want to dive now into this upper level
Speaker:of what online presence can do,
Speaker:and particularly I think you're talking through Etsy.
Speaker:When I'm looking at some of the information that you provided
Speaker:me, I know there's names here that our audience would salivate
Speaker:over in terms of exposure such as the today's show,
Speaker:better homes and gardens,
Speaker:HGTV, people magazine,
Speaker:et cetera,
Speaker:et cetera.
Speaker:How does that integrate in,
Speaker:or let's talk a little bit about why you bring those
Speaker:up and how all of that can be achieved through an
Speaker:online platform like Etsy.
Speaker:Okay. Gift biz listeners.
Speaker:Did you just catch that?
Speaker:There's an opportunity on Etsy to get in front of some
Speaker:big brands.
Speaker:How do you do it?
Speaker:Stay tuned and Danielle is going to tell us right after
Speaker:a word from our sponsor,
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Speaker:Yeah, so like we were saying at C's,
Speaker:attracting all of this traffic to itself and that traffic is
Speaker:not only people who want to buy like today or who
Speaker:are looking specifically for something to purchase today or in the
Speaker:near future.
Speaker:It's people who are influential like bloggers,
Speaker:people who want to write articles,
Speaker:people in the media,
Speaker:people who buy for celebrities,
Speaker:people who dress celebrities or actors and actresses on TV Because
Speaker:they're always looking for content.
Speaker:Right, Exactly.
Speaker:One of the,
Speaker:like literally just last night,
Speaker:one of my core students sent me a message and she
Speaker:was like,
Speaker:is this legit?
Speaker:This looks legit,
Speaker:but I don't know.
Speaker:And it was a message from someone at HGTV magazine wanted
Speaker:a sample of one of her things for photo shoot or
Speaker:something and I was like,
Speaker:that's absolutely legit.
Speaker:You can tell like from the email address that the person
Speaker:gave her whatever@hurst.com
Speaker:all this stuff.
Speaker:I was like,
Speaker:this is amazing.
Speaker:This was amazing.
Speaker:Those people are out there because they know of Etsy as
Speaker:a place to go for things that you can't find at
Speaker:target or Amazon or Walmart or whatever,
Speaker:and it's cool for them to find cool stuff,
Speaker:right? And they want stuff that's different and interesting for their
Speaker:audience. And so Etsy is attracting those people just as much
Speaker:as attracting people who want to make just a one time
Speaker:purchase. So it's awesome to make one to one sales,
Speaker:but it's more awesome in some ways to have these,
Speaker:to cultivate media or features,
Speaker:whether you even realize they're happening or not.
Speaker:We have a lot of people who've gotten picked up for
Speaker:Buzzfeed. Buzzfeed publishes like 40 articles an hour or something.
Speaker:There's so many opportunities for gift guides and lists and blog
Speaker:posts and things like that that are not one-to-one sales and
Speaker:they're not going to increase your Etsy sales number directly immediately,
Speaker:but like they could potentially boost your sales significantly over time.
Speaker:Being on the today show,
Speaker:being in a magazine,
Speaker:being on any sort of show,
Speaker:having any sort of media attention like that is so massively
Speaker:important and meaningful to a small business and because of what
Speaker:Etsy is and how it's he has established itself over time,
Speaker:it attracts all of these media people and influencers.
Speaker:So the opportunity for sales exists,
Speaker:but the opportunity for like bigger things like licensing deals even
Speaker:exists as well just as much on Etsy.
Speaker:And if people can appeal to that,
Speaker:then they're really set themselves up for some good prospects.
Speaker:In terms of going beyond that one time sale,
Speaker:is there a way to not just sit back passively and
Speaker:hope that you get found?
Speaker:Is there something proactively that people can do that puts them
Speaker:in the line of visibility with some of these people?
Speaker:I mean,
Speaker:I definitely think that if you can appeal to Etsy,
Speaker:like what is Etsy saying right now is currently trendy or
Speaker:like what are they promoting actively on their newsletter or Instagram
Speaker:or Pinterest and tapping into that.
Speaker:Etsy is really good about giving a lot of clues to
Speaker:sellers. Here are the colors that we're promoting this season,
Speaker:here are the motifs or whatever,
Speaker:popular animal,
Speaker:whatever things are currently really trendy and they sort of set
Speaker:trends, but they also obviously tap into whatever is globally trendy
Speaker:or nationally trendy.
Speaker:And if you as a seller can sort of align your
Speaker:products to that,
Speaker:you put yourself in the running to be featured by Etsy,
Speaker:right? And then obviously being featured by Etsy is awesome because
Speaker:then you got all this free promo to that warm audience
Speaker:of buyers and influencers.
Speaker:So that's one thing is just paying attention to what Etsy
Speaker:is currently interested in and then doing what you can to
Speaker:align to it.
Speaker:Obviously it's not always possible,
Speaker:but that's definitely an active thing to do is to pay
Speaker:attention and do what you can to put your products in
Speaker:a light that aligns with those trends or whatever is currently
Speaker:being featured or promoted.
Speaker:My guess is that you shouldn't redesign your entire product just
Speaker:because it is now the current thing,
Speaker:like you still want to stay true to what you are
Speaker:doing and some trends will fit with you and some trends
Speaker:might not.
Speaker:Exactly, and that's exactly what I mean is like you want
Speaker:to sort of pay attention to what they're doing so that
Speaker:you can see,
Speaker:Oh, they're promoting this thing and some of my stuff relates
Speaker:to that thing or could relate to that thing and I
Speaker:never even thought of it before,
Speaker:but it absolutely could.
Speaker:Sometimes they get on these trips with like very specific color
Speaker:ways and they call them very specific things,
Speaker:like it'll be dandelion instead of yellow.
Speaker:So if you have something in your shop that's that shade
Speaker:of yellow and you've just been calling it yellow or you've
Speaker:been calling it some other thing,
Speaker:you can simply adjust that to be,
Speaker:okay, now it's dandelion yellow.
Speaker:That's what FC likes this week or this season.
Speaker:Little things like that.
Speaker:Just paying attention can be real game changers if you hit
Speaker:it right.
Speaker:And then of course just staying on top of what are
Speaker:the steps to take to be seen and relevant and obviously
Speaker:having beautiful photos never hurts anybody.
Speaker:You can only help and things like that that people hear
Speaker:over and over,
Speaker:but that becomes so ubiquitous that we kind of forget them.
Speaker:Or how many times have you heard,
Speaker:Oh, good photos,
Speaker:good photos,
Speaker:but like what does that really mean for this platform?
Speaker:Right. Making your photos so that they can do the most
Speaker:work for you.
Speaker:That's really what I want people to do is make Etsy
Speaker:and all of the things you put into Etsy work for
Speaker:you for this purpose of attracting this audience.
Speaker:That is buyers and influencers.
Speaker:Sure. Because I'm thinking if you get a product that they're
Speaker:highlighting, let's go with your dandelion still.
Speaker:But until you've renamed,
Speaker:let's call it a candle,
Speaker:cause I love my candles.
Speaker:I mean you call it a candle,
Speaker:dandelion, whatever,
Speaker:and then someone is interested in that and then they go
Speaker:over to your Etsy listing and they see a crappy picture.
Speaker:Then you're probably knocked out of the running of being able
Speaker:to be further promoted,
Speaker:being invited on a show or anything.
Speaker:People probably wouldn't even click through to begin with if the
Speaker:photo is bad.
Speaker:And sometimes you don't even have to be the person being
Speaker:featured in an email or something because they'll pick some picture
Speaker:that's beautiful for their email,
Speaker:but then you click it and it goes to a page
Speaker:where it's just a lot of things that fit that category
Speaker:or that search term or something.
Speaker:And so if your thing aligns and is positioned to show
Speaker:up, then it can.
Speaker:And like you just got all this major traffic off someone
Speaker:else's back about or just by being aligned to right thing.
Speaker:And so that's where the pictures really do come in because
Speaker:no one's going to click through if it's a bad picture.
Speaker:So there's really no point in ranking really well if no
Speaker:one is clicking through your images.
Speaker:What other top information would you give to someone who's looking
Speaker:at going on at T?
Speaker:So it's good photos aligning with current trends,
Speaker:where applicable.
Speaker:Do you have a couple of other things that you would
Speaker:say to someone who's just looking at this platform and really
Speaker:thinking they'll do it so that they can be aware?
Speaker:Yeah, well I always encourage people to really go for it.
Speaker:Don't list like three things and call it a day.
Speaker:Have a decent amount of inventory.
Speaker:Just like if you were opening a real store,
Speaker:you would never open a real store with four t-shirts and
Speaker:call it a day.
Speaker:The rest of the store is completely empty except for your
Speaker:Fort t-shirts.
Speaker:Like you need to give people a reason to look around,
Speaker:give them a couple different things to look at.
Speaker:A few different ways to sort of interact with your shop
Speaker:and your products.
Speaker:So what would be a minimum For me,
Speaker:I mean straight out of the gate 30 is usually a
Speaker:good number to aim for because it really is a numbers
Speaker:game. The more listings you have,
Speaker:the more opportunity you have to be discovered and be visible.
Speaker:So that's pretty major.
Speaker:I mean 30 listings is not even a huge number,
Speaker:but it's a good number and then over time you can
Speaker:work up to a number that feels comfortable or that makes
Speaker:sense for your business.
Speaker:Okay, So stock your shop basically.
Speaker:It would be a good way to say that.
Speaker:Don't just stop at five things and then be really,
Speaker:really intentional about what you put in the shop because you
Speaker:don't want to just be like,
Speaker:Oh, I can make this,
Speaker:this, this and this and so I should sell all of
Speaker:those things.
Speaker:You want to have like a clear product line.
Speaker:I mean that would really go for any platform hopefully,
Speaker:but something that makes sense.
Speaker:You really want to think of your shop the same way
Speaker:that you would think about if you were building out a
Speaker:brick and mortar store.
Speaker:You would want it to look like it goes together,
Speaker:you would want it to be really cohesive and this item
Speaker:looks like it goes with this item.
Speaker:It looks like it goes with the next item and really
Speaker:consider like merchandising and how items go together.
Speaker:So you're a specialist,
Speaker:you know we talk about niching down now at the time.
Speaker:So you're a specialist,
Speaker:you're known for X,
Speaker:so your Etsy shop should look like that.
Speaker:I'm assuming now I do know of a couple people and
Speaker:actually someone we interviewed a while back has multiple at shops.
Speaker:What do you think of that?
Speaker:Is it a good idea if your products are different?
Speaker:I think that it would be cool if Etsy made it
Speaker:a little easier for people to manage multiple shops.
Speaker:I've never had more than one shop,
Speaker:but I have heard from several people that it's hard.
Speaker:You have to have different email addresses and you have to
Speaker:have different logins and all this stuff,
Speaker:so it's not easy,
Speaker:which I think makes it difficult for people to maintain to
Speaker:to the level that you'd want.
Speaker:I know some people can pull it off for sure.
Speaker:For me,
Speaker:it really comes down to if the products are completely different
Speaker:and have completely different audiences,
Speaker:then yes,
Speaker:it makes sense,
Speaker:but if the audience for the products is similar or the
Speaker:same, I think you can pull it off in one shop
Speaker:and that's probably to your benefit because obviously then it's easier.
Speaker:You don't have to maintain two different things and you can
Speaker:synchronize your marketing efforts better too.
Speaker:In that case,
Speaker:you're appealing to one sort of audience instead of two,
Speaker:so I think if the audience is similar,
Speaker:you can make your products look like they go together in
Speaker:one shop.
Speaker:It really depends on what's being sold.
Speaker:It probably depends.
Speaker:Yeah, and it's just kind of occurring to me strategically.
Speaker:We were talking earlier about having a website and an Etsy
Speaker:shop. No,
Speaker:if Etsy was your,
Speaker:I'm not going to say lowest cost,
Speaker:but it appeals to more people.
Speaker:Let's say it's candles.
Speaker:Again, that could be what you put in your Etsy shop,
Speaker:but then when people jump over to your website,
Speaker:maybe it's candles and it pottery.
Speaker:That's made to hold the candles or you know,
Speaker:whatever. Extended items,
Speaker:maybe all that sits on your website versus having three Etsy
Speaker:shops. Right.
Speaker:Maybe, I don't know.
Speaker:Just an idea.
Speaker:Yeah, I think it really depends on the setup and the
Speaker:person and the products.
Speaker:For me,
Speaker:I'm like,
Speaker:if I have three Etsy shops,
Speaker:I'd want to have like three very specific brands and I
Speaker:don't know,
Speaker:I feel like it would just be hard for me,
Speaker:but some very like Intrepid people can make it happen.
Speaker:All right,
Speaker:so Danielle,
Speaker:you're dealing with your Etsy shop now.
Speaker:You also are a coach to other business people,
Speaker:right? And you're teaching them how to do what you do.
Speaker:How do you work through your days and how do you
Speaker:get everything in during a day?
Speaker:Well, every day looks a little different.
Speaker:I'm really not a creature of habit.
Speaker:I get very bored very easily.
Speaker:I have to keep things exciting for myself.
Speaker:Some days I'm doing more of one thing than another,
Speaker:but generally I spend most of my time doing like computer
Speaker:work, which for some people probably sounds horrible,
Speaker:but because I'm a gadget nerd.
Speaker:You love that techie stuff.
Speaker:Yep. So I do spend most of the day on the
Speaker:computer because right now in my business,
Speaker:my focus is on the people instead of the products.
Speaker:I am spending more of my time doing that,
Speaker:but as we get closer to the holidays,
Speaker:I'll be doing more product stuff.
Speaker:Oh, so it changes based on the time of year for
Speaker:you? Yeah,
Speaker:for me it does.
Speaker:Right now my husband and I,
Speaker:we just moved a couple months ago and so we're still
Speaker:kind of settling into our new place.
Speaker:And so that kind of like life stuff seems to come
Speaker:up a lot.
Speaker:Yeah. How dare that life stuff come up.
Speaker:I know.
Speaker:And you know what's that about?
Speaker:Military stuff?
Speaker:It's just,
Speaker:you never know.
Speaker:So seasonally things change,
Speaker:but I try to stay as productive as possible by making
Speaker:a lot of lists both on paper and digitally and I've
Speaker:gotten better about allowing other people to assist with things.
Speaker:That's good.
Speaker:Yeah, that can be hard.
Speaker:But I try to not like overwhelm myself with two dues
Speaker:for the day,
Speaker:like the night before.
Speaker:I usually like make a list of like these are the
Speaker:things I have to get done tomorrow and then these are
Speaker:the things that would be cool if they got done tomorrow,
Speaker:that kind of thing.
Speaker:Gotcha. So not to overwhelm myself.
Speaker:Are there any apps or anything that you would share that
Speaker:you see yourself going back to that really helped with your
Speaker:productivity? Oh yes.
Speaker:I'm a big fan of Trello.
Speaker:I know a lot of people do use Trello and a
Speaker:lot of people are still discovering it,
Speaker:which is cool to me.
Speaker:So it's still like sort of new share with the audience
Speaker:what Trello is.
Speaker:Okay. So Trello is,
Speaker:it's actually a very simple web based app or platform,
Speaker:I guess you could call it an app,
Speaker:but it is web based.
Speaker:You can have an app on your phone,
Speaker:which is very convenient.
Speaker:It's basically like a list maker,
Speaker:but you create these boards,
Speaker:very simple.
Speaker:They're called boards and then within a board you can have
Speaker:these different lists and you can title your lists and you
Speaker:can add little markers to them,
Speaker:drag and drop things,
Speaker:which is amazing and amazing feature.
Speaker:I love to drag and drop things from one list to
Speaker:another where you can upload documents,
Speaker:files of any kind images.
Speaker:It's especially great if you're working with another person or a
Speaker:couple of people on something.
Speaker:You can all sort of bypass email and just put things
Speaker:in your Trello,
Speaker:which is amazing if you are the kind of person who
Speaker:gets a lot of emails about little things or you know
Speaker:when you're working on a project with someone and it's like,
Speaker:okay, I'll do this.
Speaker:Okay, I'll do that.
Speaker:Like a thousand emails.
Speaker:That's just like,
Speaker:okay, okay.
Speaker:Okay. So you can sort of bypass your inbox through Trello.
Speaker:And that is where I organize all of my stuff.
Speaker:I don't even know how I functioned in my life before
Speaker:Trello, but I put everything in there.
Speaker:I feel the same way about Assana.
Speaker:Yes. Yeah.
Speaker:If I didn't have that,
Speaker:I don't know where I'd be.
Speaker:It is very similar in some ways to a sauna though.
Speaker:I think a sauna is a little bit more robust in
Speaker:some of its functions,
Speaker:but just some people are like,
Speaker:Oh, I hate a sauna but I love Trello or I
Speaker:hate Trello,
Speaker:but I love a sauna.
Speaker:Either one.
Speaker:I've used both and I like both.
Speaker:I just tend to use Trello more cause I don't eat
Speaker:all the bells and whistles of a sauna.
Speaker:But yeah,
Speaker:just that kind of thing.
Speaker:Having one centralized location for all of the organization.
Speaker:I love that.
Speaker:Wonderful. Is there anything else since you're such a gadget girl
Speaker:that you do not want to get off this call without
Speaker:sharing with all the listeners?
Speaker:Oh my goodness.
Speaker:Well, I do have quite a few gadgets,
Speaker:but I'm,
Speaker:I'm pretty much like a purist in how I use them.
Speaker:I think that I'm,
Speaker:well I've just gotten an iPad with the pencil and I've
Speaker:been really getting into,
Speaker:um, the procreate thing,
Speaker:which I understand is a very,
Speaker:it's like a very expensive gadget just to mess around with.
Speaker:But if you're an illustrator or you have any sort of
Speaker:like design spin to your work,
Speaker:like this is major,
Speaker:this is a great gadget,
Speaker:but iPad,
Speaker:I know they make it smaller now.
Speaker:The one I have is the pro because that was at
Speaker:the time that I bought it,
Speaker:the only one that worked with the pencil,
Speaker:but now they have a smaller version that works with the
Speaker:pencil and it's just so cool for just random creative stuff
Speaker:for me.
Speaker:I'm not really an illustrator or designer,
Speaker:but I still love to mess with it and play around
Speaker:with it.
Speaker:And that's kind of like my fun,
Speaker:creative stuff.
Speaker:So I'm just only really getting scratching the surface really right
Speaker:now on that,
Speaker:so, but I would still recommend it.
Speaker:Okay. Wonderful.
Speaker:Well, what would you say to a listener out there who
Speaker:is thinking about starting an Etsy shop is a little anxious
Speaker:about it,
Speaker:just isn't sure yet.
Speaker:Just has the heebie jeebies about getting started and is nervous.
Speaker:What would you say to that person?
Speaker:I would say to that person that that is normal and
Speaker:you kind of just have to live with that little bit
Speaker:of nervousness.
Speaker:Like we were saying earlier,
Speaker:sometimes like it just is overwhelming.
Speaker:Like when you're first starting something and you don't know anything
Speaker:about it.
Speaker:Like of course that's super overwhelming.
Speaker:Just take your time,
Speaker:don't like rush into opening your store.
Speaker:Like really be intentional.
Speaker:Like we were saying about how you're using it and what
Speaker:you're putting there.
Speaker:And I think a lot of people rush into it and
Speaker:then when it's not working they get upset and so they
Speaker:rush out of it.
Speaker:That bothers me cause I'm like,
Speaker:no, you just have to give it a little bit more
Speaker:time. So be patient with yourself and setting it up and
Speaker:getting it there and also be patient with it and letting
Speaker:it work.
Speaker:Oh good.
Speaker:That's good.
Speaker:Yeah. You're not going to like hit it perfectly,
Speaker:right the first day.
Speaker:There's still things I am constantly tweaking.
Speaker:I know my students have my Etsy chorus constantly going back
Speaker:in and like relooking at things to make them better or
Speaker:to work better for communication between the seller and the buyer,
Speaker:things like that.
Speaker:You just have to kind of learn as you go.
Speaker:Some of it,
Speaker:how to make it work for you.
Speaker:The actual fundamentals of how it works can be learned of
Speaker:course, but you have to give it time to work for
Speaker:you and to settle into how you want it to work
Speaker:for you.
Speaker:Right. And what works for somebody else may not work for
Speaker:you. So don't just feel like because someone else has told
Speaker:you they're doing it one way and then you try it
Speaker:and it doesn't work because you may have a different audience,
Speaker:you have a different product,
Speaker:et cetera.
Speaker:Yeah, there's definitely a learning curve for your specific product and
Speaker:like even over the course of the first like six months,
Speaker:you might change what you want to sell.
Speaker:Like you might not want to make this thing anymore.
Speaker:You might get a few sales for it and be like,
Speaker:Oh, it's not even worth my time to make this thing
Speaker:anymore. Or you have to adjust your prices or whatever.
Speaker:Like you just have to give it time.
Speaker:You have to see how it plays out for you and
Speaker:then make those adjustments.
Speaker:Yup. Good advice.
Speaker:All right,
Speaker:well let's get a little bit of a peek into your
Speaker:future. Danielle,
Speaker:I'd like to present you with a virtual gift.
Speaker:It's a magical box containing unlimited possibilities for your future.
Speaker:So this is like law of attraction type thing.
Speaker:So this is your dream of your goal of almost unreachable
Speaker:Heights that you would wish to obtain.
Speaker:Please accept this gift and open it in our presence.
Speaker:What is inside your box?
Speaker:So inside my box of unattainable dreams and wishes,
Speaker:I was thinking about this and I'm like,
Speaker:what do I,
Speaker:I guess I was trying to frame it like what do
Speaker:I see myself ultimately having?
Speaker:And I'm like,
Speaker:I see myself,
Speaker:my husband,
Speaker:we're able to travel.
Speaker:We have maybe a few dogs who are awesome and able
Speaker:to travel with us.
Speaker:Like in my most wildest dreams,
Speaker:the dogs are on the plane,
Speaker:the dogs travel with us,
Speaker:The dogs,
Speaker:They're the cutest dogs in the whole world.
Speaker:But we are able to,
Speaker:like I said,
Speaker:travel, but we're both still working because we like to and
Speaker:not because we have to and we're doing things that we
Speaker:really enjoy doing.
Speaker:Working with people we really enjoy working with,
Speaker:working together,
Speaker:think that would be really amazing.
Speaker:And that's something we've spoken about before and just like really
Speaker:enjoying time with the people in our lives that we love
Speaker:and that we want to have the opportunity to spend time
Speaker:with and the freedom to do that.
Speaker:So for me it's really about freedom of moving about with
Speaker:the people that I love and to the people that I
Speaker:love and doing the things that I've always wanted to do
Speaker:and seeing the places I've always wanted to see.
Speaker:So for me that would be the greatest thing is to
Speaker:just have that freedom of time and opportunity to take the
Speaker:dogs somewhere.
Speaker:Amazing. It always comes back to those puppy dogs.
Speaker:Yeah. We just recently lost our dogs so we're not in
Speaker:the position to get a new dog anytime soon,
Speaker:but in the future that would be amazing to have more
Speaker:dogs give you just a couple months.
Speaker:You're a dog lover.
Speaker:I know You're not replacing them.
Speaker:You're just bringing someone else new into the family to love.
Speaker:Yes, helping another dog live their best life.
Speaker:Absolutely. Share with us how our listeners can learn more about
Speaker:you and the Merriweather council.
Speaker:Yes, of course.
Speaker:So everything can be found@merriweathercouncil.com
Speaker:which is w WW,
Speaker:obviously that M E R,
Speaker:R I and then whether like the stuff that comes out
Speaker:of the sky council.com
Speaker:and I would love to invite your people to hop on
Speaker:my party bus,
Speaker:which is my mailing list at the party bus.
Speaker:Yes, yes.
Speaker:And that is a place where I connect with people and
Speaker:send them extra sort of things.
Speaker:The type of content that would appear on my blog or
Speaker:my podcast.
Speaker:If people want to listen to the podcast,
Speaker:they can find that on my website too.
Speaker:Pretty much everything is there.
Speaker:Okay, and what's the name of your show?
Speaker:The Merryweather council podcast.
Speaker:Okay, perfect.
Speaker:And give biz listeners,
Speaker:you know there's a show notes page so you can go
Speaker:back and they'll just be quick and easy links to all
Speaker:of this sitting right there for you.
Speaker:For your listeners,
Speaker:I have a link to my free Etsy lessons series that
Speaker:you can maybe just add to your show notes.
Speaker:Oh, absolutely.
Speaker:Yes. Just a week long.
Speaker:Basically a new Etsy lesson delivered to your inbox.
Speaker:It includes an SEO training that's about 20 minutes video form,
Speaker:so if they want to check that out,
Speaker:I can get you the link to that.
Speaker:Okay, so you're going to send that to me and then
Speaker:I'll put it on the show notes page.
Speaker:Yes. Thank you,
Speaker:Danielle. Is that good for somebody who is looking at starting
Speaker:a shop?
Speaker:What about someone who already has an Etsy shop?
Speaker:Yeah, for sure.
Speaker:This could be for people who have had shops for a
Speaker:little while and want to maybe just refresh and rethink or
Speaker:for people who are at see curious,
Speaker:maybe we can call them who are thinking about it and
Speaker:want to see maybe what could come up down the line
Speaker:for them in terms of building out their shop or optimizing
Speaker:it, what the options could be,
Speaker:that kind of thing.
Speaker:I definitely think it could be for new sellers or existing
Speaker:sellers. Perfect.
Speaker:So give biz listeners.
Speaker:We'll have the link over there for you on Danielle's show
Speaker:notes page.
Speaker:Oh my gosh,
Speaker:thank you so much.
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