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327 : Connor Gillivan – Build out your team where and when you need it as your business grows
6th August 2018 • eCommerce Momentum Podcast • eCommerce Momentum Podcast
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I am sure you have heard the phrase: “People come into your life for a reason”.  I have seen this many times in my own life. Here Connor and his company Freeeup are coming into your life to fill in the gaps you have, it’s okay, we all have them. See now is the time as you plan out your business to have an organizational chart. Then fill in where you want to be and outsource the rest. If you have tried to hire a VA, then you know the drill. Place an ad, get hundreds of responses where everyone is magically qualified and do everything you need plus! Then you spend an enormous amount of time is spent vetting and testing out candidates. The issue is: you are hiring people to help you save time and now you are spending all of your time looking for people to save you time. Connor suggests there is another way, let them hire and vet the candidates for you, oh with a no turnover guarantee. Is it more expensive? Factor your time and then evaluate. You will be surprised.

Mentioned:

 

Freeeup.com  – Save 10% (forever) and get an instant $25.00 voucher for your first hire.

Connor’s email

 

Sponsors

Gaye’s Million Dollar Arbitrage List

Solutions4ecommerce

Scope from Sellerlabs

Tactical Arbitrage – Get an 18 day free trial with code: “Tactical”

Freeeup– Save 10% (forever) and get an instant $25.00 voucher for your first hire.

GoDaddy

Grasshopper

Transcript: (note- this is a new tool I am trying out so it is not perfect- it does seem to be getting better)

Connor:                                [00:00]                     Yeah, yeah. Another, another popular one is product listing, so, uh, you know, specific to the Amazon marketplace, how you list your product, how you create your bullet points, how you create your descriptions, your title, um, and, and if you focus in on any key words through, uh, you know, from Amazon, search engine, all of those are really important factors and if you’re a seller that just doesn’t know anything about that, then you can find someone who has experienced in that and all they do for businesses is list products and optimize them to, to appear in search results and to convert people once they actually land on the page. So that’s been another popular one for, for clients using us.

New Speaker:                   [00:46]                     I’m excited to talk about my sponsors today. Gaye Lisbey’s million dollar arbitrage group. Amazing, amazing group. This is a teacher, this is Gaye, she was a teacher. She is a teacher still you need to learn. This is the type of environment you want to be in because she’s going to help you understand why. And I think that’s the hardest part of this business is understanding why. Why is the red one popular when the green one isn’t? Well, there’s usually a reason, and what Gaye does is probably parse that better than anybody and she’ll explain the reasons for those things. I think that’s really powerful. Yes, she puts out a list. You’re going to get a good use of that list if you get in the group. Now here’s the deal. The group isn’t always open, right? So you get on the waiting list and you can join the waiting list through my link.

New Speaker:                   [01:33]                     Doesn’t cost anything to get on a waiting list. And if you like her service, which I find that most people do that, that’s why there’s not so many openings. Um, you’ll be with her for a long time. And so it’s amazing. Freedom Dot com. She’s part of Andy Slamon’s group. Amazing freedom.com. Forward slash momentum. And you’re going to get in the waiting list. That’s all I can get you on right now. You can use my name and see if that gets you anywhere. But what I like about in the, uh, what I like about what they teach in that group or the things that are going on, you know, the current things, I’ve seen a lot of stuff going on about stores going out of business. Well here’s where an opportunity is, here’s why you want to do this. Hey, be cautious about this, you know, with toysrus coming out, you’ve got to think about this and that’s the learning that you need to do.

New Speaker:                   [02:16]                     And Gay is better than anybody else I’ve seen. So I’m amazing. Freedom Dot com. Forward slash momentum will get you to the waiting list. Then hopefully I can get you in the group and then you’re gonna. See me in there and we can chat anytime you’re ready. Karen lockers, group solutions, the number for ecommerce solutions, four ecommerce.com, forward slash momentum. It’s going to save you 50 bucks. Karen’s our account manager. We recommend her to everyone because she’s done so well for us. I mean that’s quite frankly the reason we’ve been paying her for last few years, but she’s become an important part of our team. Her and her team are so involved in our account. I just see the emails coming back and forth, hey, we did this for you. I just saw two listings today. I’m like, wait a second. Why did they show up? I didn’t put any listings up.

New Speaker:                   [02:58]                     They got a. They got a set off to the side by Amazon and they reactivated them for me. You know what I mean? That’s the stuff that just happens when you have a strong team and I can’t recommend Karen enough if you use my code momentum. Karen pays me. I don’t want to hide that. Of course we all know that, but you’re going to save $50 and it’s a great opportunity to really, really build out your team with somebody you can trust. It’s why I recommend them, so solutions, four ecommerce solutions. The number four e-commerce dot com

Stephen:                             [03:31]                     essential medicines has saved me $50. By the way. She’s going to do an inventory. Why is that important piece going up is your inventory number. Here’s what I liked is I get a spreadsheet and it says, Hey, here’s a bunch of inventory. Here’s what we recommend, and Amanda returned on Blah, blah, whatever. It’s just is creating new listings. We do a lot of research themselves. Magically, services solutions, four ecommerce.save 50 bucks. My Code. You save $10 a month every single month. Plus you get that. I think it’s really powerful. I’m so excited. How many people have been joining your focus like Karen and her team are watching? Picks up the skeleton scope, send it along. It’s amazing. I mean, it really is amazing to get this product up and it’s similar to this. Does this accomplished somebody who’s done it right? That’s where you want it. You

New Speaker:                   [05:16]                     want to take advantage of that, right? I mean, it’s. It’s fair to see, and so therefore you can take and apply it to your listing and immediately get that same benefit. That’s what scope does for me. Seller labs.com, forward slash momentum. It’s going to save you $50 on the service. Oh, by the way, it’s free to try, so sign up, try it and say, oh, this is how it’s done. Boom, and then you’re going to. The light’s going to go on and you’re going to be like, man, I can get my products out there. I just can’t wait. Can’t wait. So are labs.com forward slash momentum? The other day I bought another domain. Yes, I bought the other domain. It’s almost like A. I’m admitting guilt, but it’s because I had an idea and it was something that was a pretty good idea I think is going to go pretty far and so what do I do?

New Speaker:                   [06:06]                     I go to try Godaddy.com forward slash momentum and save 30 percent. So domains aren’t very expensive. You get a few services, it adds up a little bit and I usually buy three years. I usually by privacy, by the way, I recommend that to buy that. It’s not that much money, but when you can save 30 percent it makes it that much sweeter and it makes it easier when you’re buying domains and especially if you buy a bunch of domains. I am a domain collector and so I do tend to do that, but that 30 percent makes it a lot easier and I use godaddy because what I like is I can pop in and address I’m thinking and it’ll say, nope, nope. Could try this version or try this extension and then boom, there it is. Hey, you better hurry before it goes away. And they’re right.

New Speaker:                   [06:47]                     You know, and so try go daddy.com forward slash momentum save 30 percent. Also want to mention about grasshopper. Who was that? Just talking to somebody the other day and they were like, Oh yeah, use this company called grasshopper. I’m like, Dude, did you buy it through my link and save 30 percent? Hello? No, they missed that. So save 30 percent. It’s try grasshopper.com. Forward slash momentum. No surprise there, but you’re going to save 30 percent. And what the real cool part about that is they’re using it for their private label business and it gives them virtually a second phone on their current phone without having to get another number. They can make up a vanity number. They don’t have to go and do all the grief and signed loan contracts, pretty easy stuff, and so if you’re creating a brand that you want to identify, you want to look professional, you want to look like a real company. Grasshopper is a great tool. It’s an app you put on your existing phone and boom, you now have a customer service to. You now have a sales department. You have a manufacturing division. You could forward it to somebody else. You can have it go to different voicemails, different departments, and it’s all included. So try grasshopper.com, forward slash momentum. Save 30 percent.

Cool voice guy:                  [07:59]                     Welcome to the ecommerce moment, didn’t bond gas where we focus on the people, the products and the process of income are selling today. Here’s your host, Steven Peterson.

New Speaker:                   [08:13]                     Welcome back to the ECOMMERCE momentum podcast. This is episode 327, Connor Gallivan and that name you might have seen lately I, I referenced that I’m, and I tease them a little bit because you’re seeing. I’m just about everywhere. As much as you see the name, Nathan Hirsch, Conran Nathan own a company called free up with threes, right? So we all know who free up is. They’re everywhere. Nathan has been everywhere. Well now connor has come out of his office and he’s out there in front of us talking about the company and it’s very cool to hear his perspective because he’s been back there building out the infrastructure, right. Doing a lot of the behind the scenes stuff. A lot of us can relate and so he’s now out here talking about things and I think his perspective is good. I think some of his work history, you know, you’ll sit there and say, wow, he was working in landscape or his mom did this, but that perspective, when you see problems, right?

New Speaker:                   [09:03]                     Think about your own business. Think of the pinch points in your business. Next time you see somebody else having them, you have advice for them because you know what not to do because you don’t like it in your business. And so it’s pretty cool and then you apply that on your business. It really gets cool. And so I just think it’s very neat that he’s made those connections. I’m really neat, neat guy and I love their company. I mean, I use them and they’ve been sponsoring my show now for a couple of years and, uh, again I look for continuity and I addressed that in this, in this conversation, but I looked for continuity over time. Again, I’m, I’m going to give you a pro tip at the end of this because Steve needs this same pro tip for himself and he’s doing it and spend the money, um, spend their money and I just think it’s worth it. Let’s get into the podcast. Alright. Welcome back to the ECOMMERCE momentum podcast. We’re excited about today’s guest because we’ve never met yet. I know his team. I’ve used his team for years now and what’s fascinating to me, he was in the shadows and now he’s out of the shadows. Connor Gilligan. Welcome Connor.

Connor:                                [10:09]                     Thanks for having me out today. It is going great. You are out of the shadows lately. I mean, it’s like a conservative. Now I’m making this point. I noticed, I would say within the last three or four weeks, something’s changed because you’re out there, nate hirsch from free up with three e’s, a counter in NATO partners, but you guys are everywhere on every feed, every place, and it’s always him because he’s at every event. He’s such a great guy. He’s at every event, but you, you. It’s like you’re cotillion. What happened? How did you get out of the, out of the office? What happened? Yeah, of course. So when we first started the company three years ago, we were mainly focused on having an apb the face of the business. We spent a lot. He’s not the prettiest. You could have done better than the previous.

Connor:                                [10:56]                     We set them up as the CEO. I’m at my skill set is more, you know, building the website, creating our content, setting up the seo of building partnerships. So I was really focused on a lot of that for the first couple of years where we position nate as, as the face to go out and make relationships and be the face for the clients and the freelancer. So he, he’s really been doing all of that stuff, going to conferences, doing podcasts, but um, over the past year. So we kind of thought, you know, let’s, let’s bring connor into this a little bit as well and uh, bring a new personality to the brand and to the business and hopefully that will help get, uh, get us more exposure everywhere.

New Speaker:                   [11:36]                     I think it’s very smart because I’ve seen some other groups. I always use andy and Lauren in nate. The three of them split up a lot. Like, uh, Leroy was just at asd. He probably saw it run in AISD and Andy’s here dealing with something and his nephew nate is dealing with, just had a new baby and so it allows to still function. Right. And it still gets your name out there. Um, as Jeff Cohen says, if you’re not there, your competitor will be there. So it’s really important. So I just think it’s really, I think the other thing I think is very cool is it’s another face to talk to because my bed is sometimes, you know, and I guess it’s with me people see the same person or like, oh, he has nothing new to say. You’re nothing new to say and, and, and that’s not true, but, you know, we’re especially since we’re guys we have that, you know. Um, so I think it’s really smart and I think it’s a, it’s a great move on you guys’ part, but it’s absolutely noticeable. Um, and it’s very cool and it’s very cool because I saw some comments about, I think nate asked a question like what’s the value you get from the service, you know, and it was a whole list of different and people were like, blah, blah, blah, blah, blah. It was, it was pretty cool. That’s gotta feel really good for you.

Connor:                               

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