Today in health, it interviews from the chime
Bill Russell:conference in San Diego.
Bill Russell:My name is bill Russell.
Bill Russell:I'm a former CIO for a 16 hospital system and creator of this week in health.
Bill Russell:It a channel dedicated to keeping health it staff current and engaged.
Bill Russell:Just a quick reminder.
Bill Russell:I wouldn't be dropping interviews over the next couple of days and into
Bill Russell:next week from the chime conference.
Bill Russell:And then I'm going to have some more interviews from the next conference I
Bill Russell:want to be going to, and then eventually I'll get back to Florida and to the studio
Bill Russell:where we'll start looking at the news.
Bill Russell:Once again.
Bill Russell:Hope you enjoy this interview.
Bill Russell:All right.
Bill Russell:Another interview from the chime floor.
Bill Russell:We're here with GPC with LK.
Bill Russell:Hi, how are you?
Bill Russell:Good.
Bill Russell:I'm looking forward to the conversation.
Bill Russell:So thank you for having me.
Bill Russell:I would normally ask what's top of mind, but top of mind
Bill Russell:for you is interoperability.
Bill Russell:I
GP Singh:interrupted, but it is the big thing that everybody's spending Solomon.
GP Singh:Yeah, that'd be at the
Bill Russell:top of my mind.
Bill Russell:So what kind of conversations in what aspect are they looking at?
Bill Russell:Interoperability?
Bill Russell:Is it, is it broadly to share information with, with other health systems?
Bill Russell:Is it sharing it with consumers?
Bill Russell:Is it RJ?
Bill Russell:Just all of it.
GP Singh:It's, you know, what's, what's been really interesting is that, uh,
GP Singh:you know, the healthcare systems have really evolved around having shared data.
GP Singh:So it isn't just between systems.
GP Singh:It's now with a lot of the digital health systems that are out there, there's a lot
GP Singh:of the digital front door applications.
GP Singh:Patient engagement applications out there.
GP Singh:Um, so digital health has really taken off in a big way in the last couple of years
GP Singh:with COVID obviously in addition to that there's pop health platforms, there's life
GP Singh:sciences, there's, uh, you know, working with all of the networks out there.
GP Singh:So there's a lot that happens in the hospital or healthcare
GP Singh:system around exchange of data.
GP Singh:And so interoperability really plays
Bill Russell:a key role.
Bill Russell:What about, uh, so 21st century cures, is that spurred that on a little bit or.
Bill Russell:Naturally happening as a result of our digital transformation,
GP Singh:that's been part of the deal with the 21st century cures act as there's
GP Singh:been a lot of emphasis on, on being able to allow for easy exchange of data.
GP Singh:Uh, but also COVID Israeli, um, made that even more imperative
GP Singh:because telehealth was almost like people were kind of working.
GP Singh:It wasn't obvious that there was going to be a lot of folks using it, but
GP Singh:COVID has really changed that around.
GP Singh:It's gained a lot of acceptance and Vitale help, you know, a lot
GP Singh:of the digital health applications that have really gained acceptance.
GP Singh:So, uh, a lot of those factors out there, so
Bill Russell:LK is pretty much agnostic, right?
Bill Russell:You're not like pushing a single tool or, or solution at this
GP Singh:point, you know, elk is, has been in business for about what 20 years.
GP Singh:Uh, you know, we've built the platform.
GP Singh:Time, uh, we're known as a healthcare data plumbers, uh, for a reason
GP Singh:because we understand healthcare data plumbing better than I think better
GP Singh:than a lot of other folks out there.
GP Singh:So, uh, we have a platform that's been built to enable, uh, data exchange
GP Singh:across, uh, different entities, different types of applications.
GP Singh:And we have our own interface engine that really has been
GP Singh:developed within the organization.
GP Singh:When you think about it, nine of the 10 labs in the country, work with us,
GP Singh:we're pretty big in the lab space.
GP Singh:We're pretty big into data, archiving data migration space.
GP Singh:We're pretty big in the ambulatory space, right.
GP Singh:And then of course, in the interoperability space, and now all
GP Singh:of a sudden, the bare space, we're making some headway over there.
GP Singh:So across a lot of segments in that sense.
GP Singh:So I'm going to give
Bill Russell:you my use case and I'd love to just bat it around.
Bill Russell:Uh, Southern California, we weren't able to employ the docs.
Bill Russell:So we had a foundation model.
Bill Russell:We ended up with a hundred different instances of the EHR.
Bill Russell:It's not like we could have said, Hey, we're all going to a single EHR.
Bill Russell:That'll solve the issue that was not even on the table.
Bill Russell:Right.
Bill Russell:So we had to figure out how to build a first, the clinically integrated network.
Bill Russell:And so with the clinically integrated network, you have to have the metrics
Bill Russell:that you're going to be providing back to those, to those physicians,
Bill Russell:to, you know, make value, create value from that, from that network.
Bill Russell:So there was a lot of disparate systems.
Bill Russell:We had to bring all that data together.
Bill Russell:We had to put it into a, you know, some sort of, of, of data analytics engine.
Bill Russell:And then we had to produce things and get it back into the workflow so
Bill Russell:that they could, could utilize it.
Bill Russell:Is that, so I was trying to solve that in 20 12, 20 13.
Bill Russell:Have we solved that or
GP Singh:is that still so, so we've solved that to a large extent.
GP Singh:Um, you know, we've got something known as a clinical data.
GP Singh:Where we bring in data from disparate systems in a community health
GP Singh:systems out of Indiana uses us.
GP Singh:For example, you know, where, you know, when a patient walks into an epic
GP Singh:instance, right, or into a hospital and they're primary care setting on all
GP Singh:kinds of different systems out there, we're able to bring that data into
GP Singh:our CDX platform, make that available through epic or through Cerner or
GP Singh:whatever system they might be out there.
GP Singh:So that you'll get the holistic view of what the patients, you know, uh, record.
GP Singh:And then that same platform then becomes helpful to be able to feed a
GP Singh:lot of the analytics and the quality platforms and be able to feed that.
GP Singh:So the pop health vendors use us for that.
GP Singh:Uh, a lot of the, uh, folks that are around aggregating data for
GP Singh:life sciences, trials and clinical trials users for that, because, you
GP Singh:know, we clearly have demonstrated the ability to bring all of that.
GP Singh:And create that sort of a consolidated view of that data.
GP Singh:So we are doing that right now across, so a lot of customers, the
Bill Russell:mature, and, and I'm not throwing this out as a buzzword,
Bill Russell:that's going to solve the world.
Bill Russell:I understand its limitations, but what's the maturity level
Bill Russell:of, of, of fire right now.
GP Singh:You know, um, fire has been on fire for awhile,
GP Singh:again, kind of using the Domo.
GP Singh:There's still a lot of work that needs to be done.
GP Singh:Uh, just as an example, you know, a lot of the EMR companies have
GP Singh:enabled fire to access data out of the EMR, but still not enabled to
GP Singh:be able to write back into the EMR.
GP Singh:So there's, there's still a lot of work that needs to be done
GP Singh:around that, but it's definitely moving in the right direction.
GP Singh:And I think in the next few years, we are going to see some more levels of maturity,
GP Singh:but I wouldn't call it fully mature, but, um, you know, it's kind of getting there,
Bill Russell:right.
Bill Russell:Writing data back into the.
Bill Russell:Has has always been one of those things that we are very cautious of because
Bill Russell:you're, you're, it's, it's the system of record around the patients, right.
Bill Russell:Health and those kinds of things.
Bill Russell:Plus we don't want to, we don't want to clog it up.
Bill Russell:So even though we can connect to all these really cool devices and pull that data
Bill Russell:in, uh, the personal devices and whatnot, we're, we're still reluctant to bring
Bill Russell:that data in as are we, are we starting to figure out ways to, to incorporate that.
GP Singh:Yeah.
GP Singh:So, so what you're saying is, right, right.
GP Singh:I mean, there's so much data that ultimately is that data even going to
GP Singh:get used by anybody that is in somebody even going to look at it with everything
GP Singh:is just kind of put back into the EMR.
GP Singh:There's gotta be a certain process and a certain, uh, way to kind of, you know,
GP Singh:bring that data in maybe, you know, insights from that data is probably
GP Singh:more helpful than just your raw data.
GP Singh:Right.
GP Singh:And maybe bringing those insights into the EMR might be a better way
GP Singh:to, to kind of really have actually.
GP Singh:Uh, you know, goals that are so instead
Bill Russell:of moving my, every time I step on the scale and to the EHR,
Bill Russell:you're essentially letting the doctor know this information sits outside
Bill Russell:of there, but there's intellects being run against it that says,
Bill Russell:Hey, Bill's put on 10 pounds since
GP Singh:COVID started.
GP Singh:Exactly.
GP Singh:I think something along those lines might be a better approach, although,
GP Singh:you know, right now, when you think about it, right, this patient intake systems,
GP Singh:patient intake systems are getting data from Pittsburgh data sources from the.
GP Singh:And really taking a lot of information in front of help and move that into sort of
GP Singh:a pre, uh, encounter sort of data, right.
GP Singh:That data model works.
GP Singh:Right?
GP Singh:So those situations were, but then the RPN space where there's
GP Singh:remote patient monitoring, that's happening, we're working with a lot
GP Singh:of remote patient monitoring vendors.
GP Singh:Uh, what we're seeing over there is the companies that have sending insights
GP Singh:are actionable insights are probably have a better chance of engagement
GP Singh:with the providers rather than.
GP Singh:Plain and simple take all the data and throw it into the EMR, which really
GP Singh:doesn't generate the same sort of that.
Bill Russell:I love the, uh, data plumbers.
Bill Russell:I don't know if you're trying to go away from it or whatnot.
Bill Russell:Cause I know some people struggle with that, but that is Indic that's
Bill Russell:essentially what you're trying to do is you're, you know, we look out
Bill Russell:in the city of San Diego, right?
Bill Russell:We don't see the plumbing.
Bill Russell:We don't see all the things, but if it wasn't there so many things.
GP Singh:Which is exactly what LK is about.
GP Singh:There are so many places there they don't know LK is because they fully provide the
GP Singh:plumbing, uh, you know, uh, for, for a lot of these organizations and health systems,
GP Singh:but that's what we're really good at.
GP Singh:And, uh, you know, we want to continue doing that and I don't think we're
GP Singh:going to move away from plumbing.
GP Singh:Plumbing is going to be our core business versus Chiefy.
GP Singh:Thank you for your time.
GP Singh:Thanks a lot.
GP Singh:Appreciate it, bill.
Bill Russell:Don't forget to check back as we have more of these interviews
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