Mike Hall,
Professional Technicians Equipment Service & Support.
mail@ptess.com
Show Notes
- Watch Full Video Episode
- Mike's Background (00:02:02) Mike shares his experience in the automotive service industry and his role in equipment service and training.
- Understanding Air Conditioning Machines (00:03:58) Mike explains the operation of air conditioning machines and common misconceptions among technicians.
- Importance of Training (00:05:34) Mike emphasizes the significance of training technicians to better understand air conditioning systems and troubleshooting.
- Common A/C Issues (00:06:15) Mike discusses frequent problems technicians face and how misunderstandings can lead to incorrect assumptions about equipment.
- Refrigerant Types (00:07:19) Mike outlines differences between refrigerants R134a and R1234yf, stressing the importance of proper setup and training.
- Contamination Issues (00:09:57) Discussion on how incorrect refrigerant use leads to contamination and the need for proper recovery methods.
- Service Issues with AC Machines (00:11:16) Mike describes top service issues, including stuck clearing processes and the importance of thorough vacuuming.
- Filter and O-Ring Problems (00:12:23) Mike explains common mistakes when changing filters that can lead to significant equipment failures.
- Oxygen Sensor Failures (00:14:51) Mike discusses the prevalence of oxygen sensor failures in AC machines and their impact on service operations.
- Common A/C Machine Issues (00:20:38) Mike discusses frequent problems with A/C machines, including sensor failures and oil contamination.
- Proper Oil Handling in A/C Systems (00:22:04) Advice on how to manage oil in A/C systems to prevent contamination.
- Error Codes in A/C Machines (00:29:26) Explanation of common error codes related to oil drainage in AC systems.
- Extension Cords and Equipment (00:30:31) Warnings about the dangers of using extension cords with A/C machines.
- Tank Valve Management (00:32:30) Advice on managing tank valves to prevent refrigerant loss and equipment damage.
- Ongoing Training and Education (00:34:14) Discussion on the need for continuous education in operating A/C machines effectively.
- From Technician to Management (00:35:33) Mike shares his journey from technician to parts and service director, highlighting the challenges faced.
- Expanding Territory (00:36:25) Mike explains the vast territory his business covers, including most of New York and parts of Pennsylvania.
- Knowledge Sharing Among Technicians (00:36:52) The importance of sharing knowledge among technicians through calls and emails to maintain service quality.
- Diverse Equipment Services (00:37:48) Discussion on the variety of equipment services provided, including tire machines and floor scrubbers.
- Pride in Problem-Solving (00:38:14) Mike reflects on the pride technicians take in fixing equipment and their ability to troubleshoot various issues.
Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network
Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX - Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR
NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/
Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com
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