RR 405: Barry Barrett – Book Review – Never Split The Difference by Chris Voss
Book Review of “Never Split the Difference – – Negotiating As If Your Life Depended On It” by Chris Voss and Tahl Raz Find it on the Books page HERE.
Barry Barrett covers the premise of the book that builds a foundation for negotiation on the basis of understanding the other party through empathy and active listening skills.
During Barry’s career as a Service Manager and top salesperson, he honed his talents in communicating with people.
Barry is tireless in his pursuit of excellence in the automotive industry and in all that he does. His passion for providing tools to train owners and their teams to the next level is unlimited. He is a Ziglar Legacy Certified Coach. Find Barry’s other episodes HERE.
Key Talking Points:
“Never split the difference” Chris Voss and Tahl Raz
Saying “no” is the illusion of control, saying “yes” means you need to take action
When you call someone and ask if it is a bad time, the initial reactive response is “no” when really you are taking action to speak further
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