Today on the podcast, I'm speaking to Hari Fell. After running her own hotel for the past 20 years, Hari decided she wanted a new challenge. Having given up alcohol in 2019, she launched Nolo Cocktails and Bars, bringing choice to people who choose not to drink through non-alcoholic cocktail subscriptions, gift boxes, and a mobile alcohol-free bar.
This was a great conversation with Hari about her subscription business for people who don't want to drink alcohol but want exciting drink choices. We spoke a lot about how she develops her drinks and sources ingredients, as well as the practicalities of running a subscription business.
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Welcome to the Bring Your Product Idea to Life podcast.
2
:This is the podcast for you if
you're getting started selling
3
:products, or if you'd like to
create your own product to sell.
4
:I'm Vicki Weinberg, a product
creation coach and Amazon expert.
5
:Every week I share friendly, practical
advice, as well as inspirational
6
:stories from small businesses.
7
:Let's get started.
8
:Hello, so today on the podcast,
I'm speaking to Hari Fell.
9
:So having run her own hotel for
the past 20 years, Hari decided
10
:she wanted a new challenge.
11
:Having given up alcohol in 2019, she
decided to launch Nolo Cocktails and
12
:Bars, bringing choice of when people
choose not to drink, through non
13
:alcoholic cocktail subscriptions and
gift boxes and a mobile alcohol free bar.
14
:So this was a really great conversation
I had with Hari, um, Hari offers,
15
:as I just mentioned, a subscription
business for people who don't want
16
:to drink alcohol, but want some
really exciting drink choices.
17
:So we spoke a lot about how she
pulls together her drinks and the
18
:ingredients, um, the practicalities of
running a um, subscription business.
19
:I really hope you find this episode
both interesting and inspiring and I
20
:would love now to introduce you to Hari.
21
:So hi Hari, thank you
so much for being here.
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:Hari Fell: Thanks so much for having me.
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:Vicki Weinberg: Oh, you're welcome.
24
:Can we start with you?
25
:Please give an introduction to you,
your business and what you sell.
26
:Hari Fell: Yeah, of course.
27
:Uh, my name is Hari Fell and I'm the
founder of Nolo Cocktails and Bars.
28
:And, um, we sell non alcoholic cocktail,
um, subscription and gift boxes.
29
:And then we also have a mobile horsebox
bar that we take to events and festivals.
30
:Um, and we do just non alcoholic
drinks and cocktails at the festivals.
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:Vicki Weinberg: Amazing.
32
:Thank you.
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:Um, what, what has inspired
you to start Nolo Cocktails?
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:Hari Fell: So, well, two things really.
35
:First of all, I gave up drinking
four and a half years ago.
36
:Um, at the time, there were some
non alcoholic options available,
37
:but they weren't massive.
38
:Um, and they were reasonably basic.
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:So, seed lip has just come
onto the market at that time.
40
:And then, um, there was like Nozeko,
which is your bog standard sparkling non
41
:alcoholic wine and actually it's not bad
and it's very cheap, um, but now there is
42
:a lot more options out there, um, and that
was part of my reasoning for doing it that
43
:I wanted to be able to show people how
to use the products that were available
44
:in different ways and more exciting ways
than just combining them with tonic water.
45
:Um, and also in a way that meant that they
could try the different things that were
46
:available without committing to buying
large bottles and, um, and then reducing
47
:waste and things like that as well.
48
:If they didn't like it, they
haven't bought a massive bottle.
49
:Um, and then the other reason for starting
Nolo Cocktails was that, um, I've been
50
:running a hotel for the past 20 years
and I fancied a new challenge, um, and
51
:to do something a bit different as well.
52
:So that, that was my personal reason
for looking to do something different.
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:Vicki Weinberg: Well,
that's really interesting.
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:Thank you.
55
:And I think you're right.
56
:If you look back, even a few years
ago, I don't think there were
57
:that many non alcoholic options.
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:You know, if you went to a bar or
something, it was like have a Coke or
59
:a lemonade, if you didn't want water,
if you didn't want to have a drink.
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:And now it seems like everywhere you
go, it's got lots more non alcoholic,
61
:like interesting options on the menus.
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:Hari Fell: Yeah, which is brilliant.
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:And you know, just providing
people with that choice, I
64
:think it's really important.
65
:And it just means that you're
more part of it as well.
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:I think that's the thing that a lot
of people worry about when they're
67
:giving up alcohol is that, you know,
going to the pub then becomes a very
68
:different prospect and they don't feel
part of it and they want something
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:that's like an adult drink rather than
just something like a diet coke, but
70
:obviously without the alcohol in it.
71
:So the fact that there's so many
beers now available, ciders.
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:There's options for everything now.
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:Vicki Weinberg: And what's really nice
about your boxes is that they contain
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:ingredients, don't they, so that people
can make their own non alcoholic drinks at
75
:home, which is also quite fun because it's
not just giving someone a non alcoholic
76
:beer or cider, you're actually giving
them recipes to create their own drinks.
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:Hari Fell: Yeah, and you get
all of the ingredients that you
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:need, um, to make those drinks.
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:whether that's the garnish, so
dehydrated orange, um, for example,
80
:or whether it's all the different,
you know, syrups, mixes, um,
81
:juices and non alcoholic spirits.
82
:So you get everything you need to
make the drinks and you get, um,
83
:all of the ingredients to make at
least two, um, servings of three
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:different cocktails every month.
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:Vicki Weinberg: That's amazing.
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:That's, yeah, that's, that's
actually, that's actually a lot.
87
:Um, And how are you creating the
recipes for the cocktails, Hari?
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:Is that from your, like,
experience running the hotel and
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:bar or how are you working out?
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:Because, yeah, I just find this
sort of thing fascinating how you
91
:know what goes with what and how
you actually put a drink together.
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:Hari Fell: So, um, my starting point
is normally the supplier's website
93
:if I'm working with a non alcoholic
spirit and then trial and error.
94
:So, I normally take, you know, I can
go through lots and lots of different
95
:variations just trying to get the
balance right on the ingredients.
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:Um, some, you know, I don't want to
make all of the cocktails really sweet.
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:Some people like sweet drinks, but then
other people like really sour drinks.
98
:So it's just trying to get
the balance right as well.
99
:And they're having at least sort
of one that might be sweeter, but
100
:then one that might be more sour.
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:So that there's something hopefully
in each box that everyone loves.
102
:Um, even if the other ones that they're
less keen on, it's a good way to try
103
:different things and realize what
you do and you don't like as well.
104
:Vicki Weinberg: Yeah, I guess
that must be quite fun, actually.
105
:Hari Fell: Yeah.
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:Yeah, it is.
107
:Yeah, no, I mean, it's fun
doing the recipes and trying
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:to get the balance right.
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:Um.
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:Uh.
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:Yeah, I do drink quite a lot of cocktails.
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:Vicki Weinberg: But at
least they're non alcoholic.
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:Hari Fell: Yeah, exactly.
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:yeah.
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:No, I mean, I can be doing it, you know,
10 o'clock in the morning and it's fine.
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:I don't have to worry about it.
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:Um, and I can always drive afterwards.
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:So it's fine.
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:Vicki Weinberg: That is good.
120
:So you mentioned that you often
like what you're getting from a
121
:supplier is the starting point.
122
:So how, talk a little
bit about that process.
123
:So do you, how do you find suppliers that,
you know, to source your products from?
124
:Hari Fell: Um, so in terms of
sourcing products, what I've done
125
:so far is I've really tried to keep,
um, it to small UK based suppliers.
126
:Um, so what's involved in sort
of going to industry events, um,
127
:networking within the non alcoholic
industry, you know, LinkedIn's a great
128
:place to, to connect with people.
129
:Um, and yeah, and yeah, search
engines, social media, just
130
:trying to find people that way.
131
:Um, and there's quite a lot
of small UK based brands.
132
:Um, so I've really, I love championing
small businesses and I think.
133
:When we all do well, we all do well.
134
:So, uh, very much of that mindset.
135
:Um, and so far I haven't really had to
go further afield than the UK to find
136
:the suppliers that I'm working with.
137
:Vicki Weinberg: That's brilliant.
138
:And are you working with the
same suppliers for every box
139
:or are you trying to feature as
many different ones as possible?
140
:I mean, I guess that's.
141
:Yeah, there's probably a
bit of both, I imagine.
142
:Hari Fell: Um, yeah, so some suppliers
will obviously have different,
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:quite a few different products.
144
:Um, for example, Anon Drinks, they
do a bittersweet aperitif, they do a
145
:rum, they do an English garden, which
is like Pimm's, um, and, um, they do
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:their own bottled Negroni as well.
147
:So with, um, a company like that.
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:I've got several different boxes
that I can do from the one company,
149
:but I do, I wouldn't do five
months of Anon just because they've
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:got five different products.
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:So I'll choose one product.
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:Um, and then concentrate on that for that
month, and then I'll choose a completely
153
:different supplier for the next month.
154
:So I try and mix it up as much as
possible so that people that are
155
:getting the subscription boxes get
that range and variety as well.
156
:Vicki Weinberg: Yeah, I guess it's
also a nice way for your customers to
157
:discover new brands and new products.
158
:Hari Fell: Yeah, definitely.
159
:Yeah.
160
:I mean, for example, sort of on the rums,
there's quite a lot of non alcoholic rums.
161
:Um, so try and spread them out so that
it's not rum, a different rum every month.
162
:But, um, actually the rums are really
good on the non alcoholic side.
163
:All the suppliers seem to have done
an amazing job with their rums.
164
:Vicki Weinberg: That's really
interesting, because I'll be honest I
165
:haven't tried many non-alcoholic drinks.
166
:I think I've tried gin and
cider I think are the main ones.
167
:Um, and the Nosecco, whatever it's called.
168
:Um, because every supermarket
seems to do a version of that.
169
:So that's really interesting.
170
:I hadn't thought about the fact that
there are now more non alcoholic spirits.
171
:Hari Fell: Yeah, there's
quite a wide range.
172
:Um, you've got a large supplier,
um, called Lyre's who are
173
:actually based in Australia.
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:And I think they've got a
version of everything that is
175
:non alcoholic, that is alcoholic.
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:They've got the non alcoholic version.
177
:Um, so that can be quite a
good place to start for people.
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:But, um, I actually haven't
used Lyre's in any of my boxes.
179
:Um, and that's because they're
not UK based, but with the,
180
:the rums are really good.
181
:Um, the gins, there's lots of different
non alcoholic gin varieties out there.
182
:Um, my personal favorites, New
London Light, they do three different
183
:gins and they're all lovely.
184
:Um, so yeah, I mean, there's also
some not very nice stuff out there.
185
:So I do, do make sure whatever goes
in my boxes that I personally like.
186
:Um, I appreciate we all have different
tastes, but I certainly don't want to be
187
:sending something out that I don't enjoy.
188
:Vicki Weinberg: Yeah, that
makes, that makes total sense.
189
:You're right, actually.
190
:I've, um, I've tried lots of you of
these no seco's and some of them are
191
:actually, some of them are nice and some
of them can be just a bit, I don't know.
192
:Sugary, which isn't, which again,
isn't to my taste, but of course it's
193
:to somebody else that might be lovely,
but yeah, it is, it is hard, isn't it?
194
:So I guess it's great that you're trying
to get a balance across the boxes and
195
:try, you know, different, different
types of drinks, different flavours,
196
:and how far in advance are you having
to plan out what goes into each one?
197
:Because your boxes are,
um, your subscription boxes
198
:are monthly, aren't they?
199
:Hari Fell: Yeah, so, um, at least
a month in advance, I'll know what
200
:I'm putting in the next month's box.
201
:Um, I'm trying to do it sort of on
a quarterly basis, sort of planned
202
:out at the beginning of the year,
what main spirit was going in each
203
:box, um, and the theme of each box.
204
:But then sort of quarterly
looking at, actually, okay, I've
205
:got, for example, Anon's Rum.
206
:What am I going to do with it?
207
:What, what are going to be the, the three
cocktails that we do, um, with that?
208
:So trying to do that planning on a
quarterly basis, but make sure that at
209
:least a month in advance, I know what
I'm sending out the following month.
210
:Vicki Weinberg: That makes sense.
211
:And I guess I know I'm asking lots of
logistic questions, but I think for
212
:anyone interested in a subscription
box model, I think it's just going to
213
:be really fascinating and interesting.
214
:Um, because actually that's
a good point, actually.
215
:So what, um, what made you decide
to go down the subscription box
216
:route as opposed to selling?
217
:Because I know you have some boxes
you can buy year round, that's
218
:correct, isn't it, on your website?
219
:Hari Fell: Yeah, so I've
got gift boxes as well.
220
:It started off that I was just thinking
I would just do subscription boxes, um,
221
:but actually I found, I launched, um,
I did a really soft launch in November
222
:last year, um, and I actually found
that the one off subscription boxes sold
223
:really well in the run up to Christmas.
224
:I was just doing a couple
of small Christmas fairs.
225
:Um, and, you know, there's often
times where maybe you want to
226
:gift something to somebody.
227
:They might be pregnant
or doing dry January.
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:Um, and actually there's,
there's quite a big market, I
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:think, for, for one off boxes.
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:Um, but yeah, it started with, I was
going to do it as a subscription model.
231
:Um, for people that, you know, want
a choice when they're not drinking.
232
:Um, and I think I just found
somebody online actually.
233
:I was just wondering, kind of thinking
what other business I could do apart
234
:from the hotel, and this has worked out
quite nicely actually because there's
235
:quite a large element of hospitality.
236
:And obviously I've got
lots of bar experience.
237
:Um, and as a result of launching
Nolo, we now have expanded our
238
:range at the hotel as well of non
alcoholic cocktails and wines.
239
:So it's, it's kind of fitted into both,
both businesses really, really nicely.
240
:Vicki Weinberg: Yeah, that makes
total sense, actually, given
241
:your hospitality background.
242
:Um, yeah, that really, that really does.
243
:And as you said, you probably have
contacts as well for suppliers and...
244
:Hari Fell: Yeah, that, I mean,
that definitely made it easier.
245
:My original idea was that I thought I'd do
cocktail boxes, um, but then actually...
246
:Um, well, two thoughts that
led me to do non alcoholic.
247
:First of all, was just niching.
248
:And, you know, everybody says
that it's better to niche and
249
:have your area of expertise.
250
:And then also the realization
that I don't drink.
251
:So if I was making new cocktails, I
wouldn't be tasting them, or I'd have to
252
:taste them and then spit it out again.
253
:Um, so, um, it just made sense really to
concentrate on the non alcoholic market.
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:Vicki Weinberg: Yeah.
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:And I think that is fairly niche.
256
:I don't know.
257
:I mean, I have seen cocktail box
subscriptions, but I know, and also
258
:you can get the gin ones and the rum
ones and you can get subscription
259
:boxes for all kinds of things.
260
:But am I right in thinking you're
the only, or at least among the
261
:few non alcoholic cocktail boxes?
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:Hari Fell: Um, I know of one other
in the UK, um, but they're doing
263
:something slightly different and
they're concentrating more on, um,
264
:non alcoholic spirits and mixes.
265
:So it's less of kind of the, the
cocktails, you know, less getting out
266
:the cocktail shaker or building, um,
different ingredients into the cocktails.
267
:So theirs is more, they, they, they
describe themselves as a non alcoholic
268
:subscript, spirit subscription box.
269
:So that it is different.
270
:Vicki Weinberg: Oh, so you've
definitely found a niche there.
271
:Hari Fell: Yeah.
272
:Yeah.
273
:I think so.
274
:Yeah.
275
:Vicki Weinberg: Um, what
is it that appealed to you
276
:about the subscription model?
277
:Because you know, to me, I feel like,
oh gosh, it seems like hard work
278
:that you've got to every month, think
of, you know, what goes in and then
279
:presumably package the boxes every month.
280
:And, um, yeah, what was it that, what
was it that made you think, oh, actually
281
:subscription would be the way to go?
282
:Hari Fell: Um, well, I thought it would
be quite a nice sort of like recurring
283
:revenue model that, um, you know, once
you know, provided obviously people
284
:are happy with their subscriptions,
they are welcome to cancel at any time,
285
:but, you know, you'd hopefully keep
the same person at least for a few
286
:months, if not longer, um, provided
the quality is there on the boxes.
287
:And so it just seemed like it, it seemed
like potentially an easier way rather than
288
:just selling one off boxes all the time.
289
:You know, you'd be looking for
fewer new customers every month.
290
:Um, because whilst there's a churn
obviously on subscription boxes, you
291
:know, as I say, if you've got somebody
for, you know, six to ten months.
292
:Um, that's easier than trying to find
six to ten people to buy one off boxes.
293
:So that was the reason for
trying the subscription model.
294
:Vicki Weinberg: Yeah.
295
:And you're right.
296
:That does make total sense because I mean,
I guess they were always going to be a
297
:percentage of people who unsubscribe.
298
:Hopefully there'll be a high percentage
of people who sign up every month.
299
:Hari Fell: Yeah, exactly.
300
:So yeah.
301
:Yeah.
302
:Obviously the plan every month
for a subscription business
303
:is to build your subscribers.
304
:You know you'll lose if you, um,
but hopefully you're bringing
305
:in more than you're losing.
306
:Vicki Weinberg: And logistically,
again, because I've got so many
307
:questions about the logistics of this,
are you pulling together, physically
308
:putting the boxes together yourself?
309
:Hari Fell: Yes, so at the moment I'm not
big enough to, um, pay anybody to help
310
:me, so I'm doing all the boxes myself.
311
:I do have a unit now, um, nearby
that I use to, for storage and
312
:also to pack the boxes as well.
313
:Vicki Weinberg: But that's really nice
though, because I guess this is, this
314
:is the sort of thing where you can
be doing it yourself now, but, you
315
:know, in a couple of years it can be
something that somebody else could be
316
:doing for you, and you could just be
focusing on the bits that you enjoy.
317
:Yeah.
318
:Researching the drinks and, and sourcing
components and things like that.
319
:Hari Fell: Yeah.
320
:Yeah, definitely.
321
:I think it's just the same with
any new business, isn't it?
322
:Initially you do everything yourself
and then you hope that you get big
323
:enough that you can start to outsource
the bits that you don't enjoy.
324
:I think that's got to be
everybody's reason for going
325
:into business for themselves.
326
:Vicki Weinberg: Yeah.
327
:Absolutely.
328
:But I think what's really good is
it sounds like it's a model where
329
:somebody else could do it for you.
330
:You're not creating something that can't
be outsourced if you see what I mean.
331
:Hari Fell: Yeah.
332
:Vicki Weinberg: Because depending on
the kind of products you sell, you know,
333
:sometimes if you're hand making for
example, obviously that's a lot harder to.
334
:Hari Fell: Yeah.
335
:Yeah.
336
:No, exactly.
337
:I mean, yeah.
338
:Um, packing the boxes is, is really easy.
339
:So, you know, anybody can
pack, pack the boxes really.
340
:It's um, curating the boxes,
putting them together, and then
341
:coming up with the recipes.
342
:That's, that's the bit that I need to do.
343
:Yeah.
344
:But actually, the putting the boxes
together is quite simple and manual.
345
:Vicki Weinberg: Yeah.
346
:So at some point along the
line, hopefully that will be
347
:something that you won't be doing.
348
:Hari Fell: Yeah, absolutely.
349
:Yeah.
350
:One day.
351
:Vicki Weinberg: Okay.
352
:So how are you, um, something else
I'm quite curious about, if you
353
:don't mind me asking, is how are
you sort of getting the word out
354
:about your boxes and what you offer?
355
:Because it's, as you say,
it's relatively niche.
356
:Do you think that in terms of
marketing, does that make it easier or?
357
:Less easy.
358
:Hari Fell: I think in a way it's
easier because, um, you know, I accept
359
:that my product isn't for everybody.
360
:Um, so it's easier to niche
down, um, and know that you're
361
:not going to speak to everybody.
362
:I think if you've got a product where
actually anybody could buy it, then I
363
:think you would be more tempted to try
lots of different marketing techniques.
364
:Whereas, actually, I'm only speaking to
a small percentage of the population,
365
:um, that, that does make it easier.
366
:I mean, in terms of, of marketing,
it's something that I need
367
:to now concentrate more on.
368
:I've been, um, working very much
in my other business until the
369
:last couple of weeks, actually.
370
:So now is my time to
really concentrate on Nolo.
371
:Um, it's taken longer than I
thought to kind of take myself
372
:out of the other business.
373
:Um, and so now I need to concentrate
on the marketing and the marketing
374
:I'll be doing is, um, email marketing,
which I think is incredibly effective.
375
:So anything to build my
email list of subscribers.
376
:And then social media, you know, I think
for most of us is a, is an absolute must.
377
:Um, so mainly for me, that will
probably be Facebook and Instagram.
378
:And then, um, in the run up to Christmas,
I'm doing lots of Christmas markets
379
:and I've got a pop up booked at John
Lewis in Bristol as well for a week.
380
:So I'm hoping, yeah, which is great.
381
:So I, I'm hoping, you know, all of
that, it's just being visible, isn't it?
382
:Sort of, you know, and trying to get
where you think your customers will be.
383
:Vicki Weinberg: Absolutely.
384
:But I'm sure there's plenty coming
up with Christmas and then dry
385
:January, of course, as well.
386
:Hari Fell: Yeah.
387
:Yeah.
388
:So, yeah.
389
:So what I'll be selling at the Christmas
fairs is, and in John Lewis, because I've
390
:got that in November, is, um, I'll be
selling, um, Christmas cocktail boxes,
391
:a dry January box and a celebration
box with New Year coming up so you
392
:know all the fizzy, nice bubbly drinks.
393
:Vicki Weinberg: I think that
sounds brilliant and so well
394
:thought through as well.
395
:And if you don't mind me
asking, how, how do you get
396
:the, um, the slot in John Lewis?
397
:I've heard of a few small brands doing
that recently, and I know John Lewis
398
:are real supportive of small businesses.
399
:So is that something you have to apply for
in your local store or is it something?
400
:Hari Fell: I got it through
the Great Brand Exchange.
401
:So I applied through the
Great Brand Exchange.
402
:They do, um, they.
403
:They do John Lewis, they do
Primark, and they do, they've got
404
:the Country Living Christmas Fair,
and they do a few others as well.
405
:But they do all of the John Lewis ones,
so I applied through them to do it.
406
:Um, and you can, you can say which John
Lewis's you want to go to, um, and Bristol
407
:for them is actually quite a new one.
408
:So they've only just started in Bristol.
409
:Um, and that's my nearest John Lewis.
410
:So it kind of made sense to start there.
411
:It kind of minimizes the need to,
well, minimizes the cost because
412
:I don't need to stay anywhere.
413
:I can come home every night.
414
:Vicki Weinberg: Well, that's brilliant.
415
:So that's the great brand exchange.
416
:If anyone wants to go and take a look
and see what the opportunities are.
417
:Oh, that's brilliant.
418
:And I think coming back to your marketing,
I do think that what's a real advantage
419
:I think is that, you know, we, you're
really clear on who your customers
420
:are and of course who they aren't.
421
:Um, yeah, just coming back to something
you were saying before, I think that
422
:is definitely an advantage because if
you're going, what, there's nothing
423
:wrong with buying wide by the way.
424
:Lots of people have products that
can appeal to a group of people, but
425
:I think that can, that can actually
be really challenging in itself.
426
:If there's different groups of people
who might buy your product or a real
427
:wide range, I definitely think you've
got a really clear idea of who it
428
:is your selling to, and I think that
must be really beneficial because you
429
:know exactly who you're talking to.
430
:Hari Fell: Yeah, I think it is.
431
:I think it makes it easier.
432
:I think, you know, it's very easy as small
business owners to get overwhelmed by all
433
:the different things that we need to do.
434
:Um, and I think if you're speaking to lots
of different people about your product,
435
:that probably is more overwhelming
than just thinking, well, you know,
436
:there's just a small subsection of the
population that I need to speak to.
437
:Um, and different groups to
go into on Facebook and, you
438
:know, promote your things.
439
:You know, I'm not going into
lots of different groups.
440
:Um, I'm just going into ones
that are very specific for the
441
:non alcoholic and non drinkers.
442
:and people looking to get sober.
443
:So it's very specific.
444
:And I think, I think that does make
it easier and less overwhelming.
445
:Vicki Weinberg: Absolutely.
446
:And actually you just also
mentioned Facebook groups.
447
:That's also a really good way, I
guess, of getting your products out.
448
:If you have got a product like yours,
that's targeting a certain niche
449
:or a certain demographic, there are
Facebook groups, everything on there.
450
:So it seems that getting into those
groups and of course, it's also
451
:an actual fit for you because you
mentioned that you gave up drinking.
452
:So you're, I guess you're
naturally part of that community.
453
:Yeah.
454
:As well.
455
:So you're not just in there to sell,
presumably you're also a member of that
456
:community because that's your community.
457
:Hari Fell: Yeah, absolutely.
458
:And yeah, I mean, I think if
you're in any Facebook groups, you
459
:can't be in there just to sell.
460
:You have to be in it for the value.
461
:You know, um, if people are in several
non alcoholic groups and, you know,
462
:people will be asking for advice
either on, you know, what's the best
463
:red wine or what's, you know, how did
everyone deal with this situation.
464
:So it's just making sure you're
commenting on all of those and actually
465
:being a social member of the group as
well as promoting your own product.
466
:Vicki Weinberg: Yeah, that's what
I mean, because I feel like you're,
467
:as you're part of that community,
you're part of the community anyway.
468
:But if there's an opportunity, if
someone says, oh, I'm looking for a
469
:good gift for someone who's recently
given up drinking, or I don't know
470
:what I'm going to drink at New Year.
471
:Presumably you can also talk about
what you sell, but in a really nice
472
:natural way, because you're, yeah,
you're part of that community.
473
:Well, thank you so much, Hari.
474
:I'm going to be linking to
your website in the show notes.
475
:Everyone can see your boxes.
476
:So I see your one off boxes
as well as your subscriptions.
477
:Um, my final question before we
finish, and I ask everybody this
478
:is what is your number one piece of
advice for other product creators?
479
:Hari Fell: Oh, wow.
480
:Okay.
481
:Number one piece of advice
is, um, don't give up.
482
:I think it's really easy to,
um, be overwhelmed and put off
483
:when things start going wrong.
484
:It's going to take a while.
485
:Expect it to take a minimum, I
would say, of one to two years
486
:before you are successful.
487
:And you have to be willing to put
in that hard work to make it work.
488
:Um, but along the way, there will be
lots of things that happen that make you
489
:feel that like you want to give up and
don't always think, always think back
490
:to, you know, you're three feet away from
gold and success lies at the point where
491
:most people will have already given up.
492
:So you've got to be the person
that sticks at it the longest.
493
:Vicki Weinberg: That's really good advice.
494
:Thank you.
495
:I think you're absolutely right there.
496
:Yeah.
497
:I don't think you know, there's
always a little bit of hardship.
498
:And I remember you, when you talked
earlier about you thought you would have
499
:steps away from your other business, but
sooner, I think everything takes longer
500
:than you think it's going to as well.
501
:And I think that's just really worth
knowing because I think we all have these
502
:plans of, oh, I have this done by the end
of the year, or I'll be here in six months
503
:or whatever, but I think just accepting
that you get one, it will be hard and two,
504
:it will always invariably take longer.
505
:Um, it's just really worth knowing.
506
:So thank you.
507
:That's a really, that's a really,
really good reminder because things very
508
:rarely go the way we expect them to.
509
:Hari Fell: Yeah.
510
:And I think the overnight successes
that you see that are out there,
511
:they're not overnight successes.
512
:They've worked for years
to get to that point.
513
:Um, and it's just all you've
seen is the successful bits.
514
:And I think that can be you know,
misleading, not that they're trying to
515
:mislead us, but the way that inevitably
things work is we think, oh, they've
516
:come from nowhere and they're amazing.
517
:But actually we haven't seen the
four or five years that they've
518
:been toiling away at their craft
before they've hit that success.
519
:So yeah.
520
:I think that's always true.
521
:Vicki Weinberg: That is such
a good reminder, because
522
:it's really funny, isn't it?
523
:It almost as if we think someone,
I don't know, as soon as someone or
524
:something comes into our consciousness,
into our world somehow, we think
525
:they've just appeared, you know,
and without realising actually this
526
:products or this person could have
been around for the past 10 years.
527
:We just didn't hear of them.
528
:Yeah.
529
:But it's funny, until someone comes
into your universe somehow you just,
530
:you just assume they don't exist.
531
:Yeah.
532
:Um, so that's a really good reminder
because I think we are all definitely
533
:guilty of that, of going, oh, that's
come out of nowhere, or, oh, I
534
:didn't know they were doing that.
535
:So yeah, you're right.
536
:And I think the worst thing we
can do is compare ourselves to
537
:anybody, because as you say, you
just don't know the backstory.
538
:You don't know how long someone
else has taken to get there,
539
:what they've gone through.
540
:And of course the grass is always greener.
541
:It always looks like everyone
else has got it figured out.
542
:And yeah, it's done it much
easier, but that's, I think that's
543
:very rarely the actual case.
544
:Hari Fell: Yeah, it's always making sure
that you're looking at how far you've come
545
:rather than we always look at how far we
want to go and we don't sometimes look
546
:backwards and think, actually, you know,
I have achieved quite a lot this year.
547
:It may not be as much as
you set out to achieve.
548
:It may not have been as much as
you wanted, but I'm sure that
549
:you've achieved a lot in that time.
550
:And so it's looking at that and
saying, right, what have I achieved?
551
:What have I learned?
552
:And how can I take that
forward now and move forward?
553
:Vicki Weinberg: That's
such a lovely reminder.
554
:Thank you.
555
:And I, I think that
everyone should do that now.
556
:I think we're coming to
the end of the podcast.
557
:I think everyone should take five minutes.
558
:Have a cup of tea and think about
how far you've gone, because
559
:you're, that's a, you're right.
560
:Because even if you think that, oh, I
haven't done much, you know, you haven't
561
:stood still, we've all achieved loads.
562
:This, you know, by the time this goes
out, it'll be towards the end of the year.
563
:But we all will have done loads this
year and gone much further than we think.
564
:So thank you.
565
:That's such a lovely reminder
and such a nice way to end.
566
:Thank you so much, Hari.
567
:Hari Fell: Thank you
very much for having me.
568
:Vicki Weinberg: I'm so glad.
569
:Hari Fell: Really enjoyed it.
570
:Vicki Weinberg: Thank you
so much for listening right
571
:to the end of this episode.
572
:Do remember that you can get the
full back catalogue and lots of free
573
:resources on my website, vickiweinberg.
574
:com.
575
:Please do remember to rate and review
this episode if you've enjoyed it
576
:and also share it with a friend
who you think might find it useful.
577
:Thank you again and see you next week.