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How to run a subscription based business - with Hari Fell - Nolo Cocktails
Episode 1921st December 2023 • Bring Your Product Idea to Life • Vicki Weinberg
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Today on the podcast, I'm speaking to Hari Fell. After running her own hotel for the past 20 years, Hari decided she wanted a new challenge. Having given up alcohol in 2019, she launched Nolo Cocktails and Bars, bringing choice to people who choose not to drink through non-alcoholic cocktail subscriptions, gift boxes, and a mobile alcohol-free bar.

This was a great conversation with Hari about her subscription business for people who don't want to drink alcohol but want exciting drink choices. We spoke a lot about how she develops her drinks and sources ingredients, as well as the practicalities of running a subscription business.

  • An introduction to herself and her business (01:24)
  • The inspiration for setting up Nolo Cocktails (01:52)
  • Creating the recipes (04:56)
  • Finding suppliers (06:33)
  • Curating her subscription boxes (08:42)
  • Why she chose the subscription box model (11:43)
  • The appeal of the subscription box model (14:48)
  • Packing the boxes (16:30)
  • Why having a niche product makes the marketing a little easier (18:22)
  • Having a pop up in John Lewis and working with The Great Brand Exchange (20:54)
  • Her number one piece of advice for product creators (24:55)


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Transcripts

Vicki Weinberg:

Welcome to the Bring Your Product Idea to Life podcast.

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This is the podcast for you if

you're getting started selling

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products, or if you'd like to

create your own product to sell.

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I'm Vicki Weinberg, a product

creation coach and Amazon expert.

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Every week I share friendly, practical

advice, as well as inspirational

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stories from small businesses.

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Let's get started.

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Hello, so today on the podcast,

I'm speaking to Hari Fell.

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So having run her own hotel for

the past 20 years, Hari decided

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she wanted a new challenge.

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Having given up alcohol in 2019, she

decided to launch Nolo Cocktails and

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Bars, bringing choice of when people

choose not to drink, through non

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alcoholic cocktail subscriptions and

gift boxes and a mobile alcohol free bar.

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So this was a really great conversation

I had with Hari, um, Hari offers,

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as I just mentioned, a subscription

business for people who don't want

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to drink alcohol, but want some

really exciting drink choices.

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So we spoke a lot about how she

pulls together her drinks and the

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ingredients, um, the practicalities of

running a um, subscription business.

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I really hope you find this episode

both interesting and inspiring and I

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would love now to introduce you to Hari.

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So hi Hari, thank you

so much for being here.

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Hari Fell: Thanks so much for having me.

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Vicki Weinberg: Oh, you're welcome.

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Can we start with you?

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Please give an introduction to you,

your business and what you sell.

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Hari Fell: Yeah, of course.

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Uh, my name is Hari Fell and I'm the

founder of Nolo Cocktails and Bars.

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And, um, we sell non alcoholic cocktail,

um, subscription and gift boxes.

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And then we also have a mobile horsebox

bar that we take to events and festivals.

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Um, and we do just non alcoholic

drinks and cocktails at the festivals.

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Vicki Weinberg: Amazing.

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Thank you.

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Um, what, what has inspired

you to start Nolo Cocktails?

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Hari Fell: So, well, two things really.

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First of all, I gave up drinking

four and a half years ago.

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Um, at the time, there were some

non alcoholic options available,

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but they weren't massive.

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Um, and they were reasonably basic.

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So, seed lip has just come

onto the market at that time.

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And then, um, there was like Nozeko,

which is your bog standard sparkling non

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alcoholic wine and actually it's not bad

and it's very cheap, um, but now there is

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a lot more options out there, um, and that

was part of my reasoning for doing it that

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I wanted to be able to show people how

to use the products that were available

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in different ways and more exciting ways

than just combining them with tonic water.

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Um, and also in a way that meant that they

could try the different things that were

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available without committing to buying

large bottles and, um, and then reducing

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waste and things like that as well.

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If they didn't like it, they

haven't bought a massive bottle.

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Um, and then the other reason for starting

Nolo Cocktails was that, um, I've been

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running a hotel for the past 20 years

and I fancied a new challenge, um, and

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to do something a bit different as well.

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So that, that was my personal reason

for looking to do something different.

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Vicki Weinberg: Well,

that's really interesting.

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Thank you.

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And I think you're right.

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If you look back, even a few years

ago, I don't think there were

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that many non alcoholic options.

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You know, if you went to a bar or

something, it was like have a Coke or

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a lemonade, if you didn't want water,

if you didn't want to have a drink.

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And now it seems like everywhere you

go, it's got lots more non alcoholic,

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like interesting options on the menus.

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Hari Fell: Yeah, which is brilliant.

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And you know, just providing

people with that choice, I

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think it's really important.

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And it just means that you're

more part of it as well.

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I think that's the thing that a lot

of people worry about when they're

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giving up alcohol is that, you know,

going to the pub then becomes a very

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different prospect and they don't feel

part of it and they want something

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that's like an adult drink rather than

just something like a diet coke, but

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obviously without the alcohol in it.

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So the fact that there's so many

beers now available, ciders.

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There's options for everything now.

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Vicki Weinberg: And what's really nice

about your boxes is that they contain

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ingredients, don't they, so that people

can make their own non alcoholic drinks at

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home, which is also quite fun because it's

not just giving someone a non alcoholic

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beer or cider, you're actually giving

them recipes to create their own drinks.

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Hari Fell: Yeah, and you get

all of the ingredients that you

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need, um, to make those drinks.

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whether that's the garnish, so

dehydrated orange, um, for example,

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or whether it's all the different,

you know, syrups, mixes, um,

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juices and non alcoholic spirits.

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So you get everything you need to

make the drinks and you get, um,

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all of the ingredients to make at

least two, um, servings of three

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different cocktails every month.

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Vicki Weinberg: That's amazing.

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That's, yeah, that's, that's

actually, that's actually a lot.

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Um, And how are you creating the

recipes for the cocktails, Hari?

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Is that from your, like,

experience running the hotel and

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bar or how are you working out?

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Because, yeah, I just find this

sort of thing fascinating how you

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know what goes with what and how

you actually put a drink together.

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Hari Fell: So, um, my starting point

is normally the supplier's website

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if I'm working with a non alcoholic

spirit and then trial and error.

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So, I normally take, you know, I can

go through lots and lots of different

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variations just trying to get the

balance right on the ingredients.

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Um, some, you know, I don't want to

make all of the cocktails really sweet.

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Some people like sweet drinks, but then

other people like really sour drinks.

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So it's just trying to get

the balance right as well.

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And they're having at least sort

of one that might be sweeter, but

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then one that might be more sour.

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So that there's something hopefully

in each box that everyone loves.

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Um, even if the other ones that they're

less keen on, it's a good way to try

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different things and realize what

you do and you don't like as well.

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Vicki Weinberg: Yeah, I guess

that must be quite fun, actually.

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Hari Fell: Yeah.

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Yeah, it is.

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Yeah, no, I mean, it's fun

doing the recipes and trying

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to get the balance right.

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Um.

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Uh.

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Yeah, I do drink quite a lot of cocktails.

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Vicki Weinberg: But at

least they're non alcoholic.

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Hari Fell: Yeah, exactly.

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yeah.

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No, I mean, I can be doing it, you know,

10 o'clock in the morning and it's fine.

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I don't have to worry about it.

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Um, and I can always drive afterwards.

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So it's fine.

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Vicki Weinberg: That is good.

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So you mentioned that you often

like what you're getting from a

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supplier is the starting point.

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So how, talk a little

bit about that process.

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So do you, how do you find suppliers that,

you know, to source your products from?

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Hari Fell: Um, so in terms of

sourcing products, what I've done

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so far is I've really tried to keep,

um, it to small UK based suppliers.

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Um, so what's involved in sort

of going to industry events, um,

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networking within the non alcoholic

industry, you know, LinkedIn's a great

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place to, to connect with people.

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Um, and yeah, and yeah, search

engines, social media, just

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trying to find people that way.

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Um, and there's quite a lot

of small UK based brands.

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Um, so I've really, I love championing

small businesses and I think.

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When we all do well, we all do well.

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So, uh, very much of that mindset.

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Um, and so far I haven't really had to

go further afield than the UK to find

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the suppliers that I'm working with.

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Vicki Weinberg: That's brilliant.

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And are you working with the

same suppliers for every box

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or are you trying to feature as

many different ones as possible?

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I mean, I guess that's.

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Yeah, there's probably a

bit of both, I imagine.

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Hari Fell: Um, yeah, so some suppliers

will obviously have different,

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quite a few different products.

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Um, for example, Anon Drinks, they

do a bittersweet aperitif, they do a

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rum, they do an English garden, which

is like Pimm's, um, and, um, they do

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their own bottled Negroni as well.

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So with, um, a company like that.

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I've got several different boxes

that I can do from the one company,

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but I do, I wouldn't do five

months of Anon just because they've

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got five different products.

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So I'll choose one product.

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Um, and then concentrate on that for that

month, and then I'll choose a completely

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different supplier for the next month.

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So I try and mix it up as much as

possible so that people that are

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getting the subscription boxes get

that range and variety as well.

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Vicki Weinberg: Yeah, I guess it's

also a nice way for your customers to

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discover new brands and new products.

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Hari Fell: Yeah, definitely.

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Yeah.

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I mean, for example, sort of on the rums,

there's quite a lot of non alcoholic rums.

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Um, so try and spread them out so that

it's not rum, a different rum every month.

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But, um, actually the rums are really

good on the non alcoholic side.

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All the suppliers seem to have done

an amazing job with their rums.

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Vicki Weinberg: That's really

interesting, because I'll be honest I

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haven't tried many non-alcoholic drinks.

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I think I've tried gin and

cider I think are the main ones.

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Um, and the Nosecco, whatever it's called.

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Um, because every supermarket

seems to do a version of that.

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So that's really interesting.

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I hadn't thought about the fact that

there are now more non alcoholic spirits.

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Hari Fell: Yeah, there's

quite a wide range.

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Um, you've got a large supplier,

um, called Lyre's who are

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actually based in Australia.

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And I think they've got a

version of everything that is

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non alcoholic, that is alcoholic.

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They've got the non alcoholic version.

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Um, so that can be quite a

good place to start for people.

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But, um, I actually haven't

used Lyre's in any of my boxes.

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Um, and that's because they're

not UK based, but with the,

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the rums are really good.

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Um, the gins, there's lots of different

non alcoholic gin varieties out there.

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Um, my personal favorites, New

London Light, they do three different

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gins and they're all lovely.

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Um, so yeah, I mean, there's also

some not very nice stuff out there.

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So I do, do make sure whatever goes

in my boxes that I personally like.

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Um, I appreciate we all have different

tastes, but I certainly don't want to be

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sending something out that I don't enjoy.

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Vicki Weinberg: Yeah, that

makes, that makes total sense.

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You're right, actually.

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I've, um, I've tried lots of you of

these no seco's and some of them are

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actually, some of them are nice and some

of them can be just a bit, I don't know.

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Sugary, which isn't, which again,

isn't to my taste, but of course it's

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to somebody else that might be lovely,

but yeah, it is, it is hard, isn't it?

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So I guess it's great that you're trying

to get a balance across the boxes and

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try, you know, different, different

types of drinks, different flavours,

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and how far in advance are you having

to plan out what goes into each one?

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Because your boxes are,

um, your subscription boxes

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are monthly, aren't they?

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Hari Fell: Yeah, so, um, at least

a month in advance, I'll know what

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I'm putting in the next month's box.

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Um, I'm trying to do it sort of on

a quarterly basis, sort of planned

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out at the beginning of the year,

what main spirit was going in each

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box, um, and the theme of each box.

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But then sort of quarterly

looking at, actually, okay, I've

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got, for example, Anon's Rum.

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What am I going to do with it?

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What, what are going to be the, the three

cocktails that we do, um, with that?

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So trying to do that planning on a

quarterly basis, but make sure that at

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least a month in advance, I know what

I'm sending out the following month.

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Vicki Weinberg: That makes sense.

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And I guess I know I'm asking lots of

logistic questions, but I think for

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anyone interested in a subscription

box model, I think it's just going to

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be really fascinating and interesting.

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Um, because actually that's

a good point, actually.

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So what, um, what made you decide

to go down the subscription box

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route as opposed to selling?

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Because I know you have some boxes

you can buy year round, that's

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correct, isn't it, on your website?

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Hari Fell: Yeah, so I've

got gift boxes as well.

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It started off that I was just thinking

I would just do subscription boxes, um,

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but actually I found, I launched, um,

I did a really soft launch in November

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last year, um, and I actually found

that the one off subscription boxes sold

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really well in the run up to Christmas.

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I was just doing a couple

of small Christmas fairs.

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Um, and, you know, there's often

times where maybe you want to

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gift something to somebody.

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They might be pregnant

or doing dry January.

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Um, and actually there's,

there's quite a big market, I

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think, for, for one off boxes.

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Um, but yeah, it started with, I was

going to do it as a subscription model.

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Um, for people that, you know, want

a choice when they're not drinking.

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Um, and I think I just found

somebody online actually.

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I was just wondering, kind of thinking

what other business I could do apart

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from the hotel, and this has worked out

quite nicely actually because there's

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quite a large element of hospitality.

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And obviously I've got

lots of bar experience.

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Um, and as a result of launching

Nolo, we now have expanded our

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range at the hotel as well of non

alcoholic cocktails and wines.

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So it's, it's kind of fitted into both,

both businesses really, really nicely.

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Vicki Weinberg: Yeah, that makes

total sense, actually, given

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your hospitality background.

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Um, yeah, that really, that really does.

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And as you said, you probably have

contacts as well for suppliers and...

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Hari Fell: Yeah, that, I mean,

that definitely made it easier.

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My original idea was that I thought I'd do

cocktail boxes, um, but then actually...

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Um, well, two thoughts that

led me to do non alcoholic.

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First of all, was just niching.

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And, you know, everybody says

that it's better to niche and

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have your area of expertise.

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And then also the realization

that I don't drink.

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So if I was making new cocktails, I

wouldn't be tasting them, or I'd have to

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taste them and then spit it out again.

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Um, so, um, it just made sense really to

concentrate on the non alcoholic market.

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Vicki Weinberg: Yeah.

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And I think that is fairly niche.

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I don't know.

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I mean, I have seen cocktail box

subscriptions, but I know, and also

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you can get the gin ones and the rum

ones and you can get subscription

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boxes for all kinds of things.

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But am I right in thinking you're

the only, or at least among the

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few non alcoholic cocktail boxes?

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Hari Fell: Um, I know of one other

in the UK, um, but they're doing

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something slightly different and

they're concentrating more on, um,

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non alcoholic spirits and mixes.

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So it's less of kind of the, the

cocktails, you know, less getting out

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the cocktail shaker or building, um,

different ingredients into the cocktails.

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So theirs is more, they, they, they

describe themselves as a non alcoholic

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subscript, spirit subscription box.

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So that it is different.

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Vicki Weinberg: Oh, so you've

definitely found a niche there.

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Hari Fell: Yeah.

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Yeah.

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I think so.

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Yeah.

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Vicki Weinberg: Um, what

is it that appealed to you

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about the subscription model?

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Because you know, to me, I feel like,

oh gosh, it seems like hard work

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that you've got to every month, think

of, you know, what goes in and then

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presumably package the boxes every month.

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And, um, yeah, what was it that, what

was it that made you think, oh, actually

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subscription would be the way to go?

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Hari Fell: Um, well, I thought it would

be quite a nice sort of like recurring

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revenue model that, um, you know, once

you know, provided obviously people

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are happy with their subscriptions,

they are welcome to cancel at any time,

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but, you know, you'd hopefully keep

the same person at least for a few

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months, if not longer, um, provided

the quality is there on the boxes.

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And so it just seemed like it, it seemed

like potentially an easier way rather than

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just selling one off boxes all the time.

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You know, you'd be looking for

fewer new customers every month.

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Um, because whilst there's a churn

obviously on subscription boxes, you

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know, as I say, if you've got somebody

for, you know, six to ten months.

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Um, that's easier than trying to find

six to ten people to buy one off boxes.

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So that was the reason for

trying the subscription model.

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Vicki Weinberg: Yeah.

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And you're right.

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That does make total sense because I mean,

I guess they were always going to be a

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percentage of people who unsubscribe.

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Hopefully there'll be a high percentage

of people who sign up every month.

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Hari Fell: Yeah, exactly.

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So yeah.

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Yeah.

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Obviously the plan every month

for a subscription business

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is to build your subscribers.

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You know you'll lose if you, um,

but hopefully you're bringing

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in more than you're losing.

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Vicki Weinberg: And logistically,

again, because I've got so many

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questions about the logistics of this,

are you pulling together, physically

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putting the boxes together yourself?

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Hari Fell: Yes, so at the moment I'm not

big enough to, um, pay anybody to help

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me, so I'm doing all the boxes myself.

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I do have a unit now, um, nearby

that I use to, for storage and

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also to pack the boxes as well.

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Vicki Weinberg: But that's really nice

though, because I guess this is, this

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is the sort of thing where you can

be doing it yourself now, but, you

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know, in a couple of years it can be

something that somebody else could be

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doing for you, and you could just be

focusing on the bits that you enjoy.

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Yeah.

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Researching the drinks and, and sourcing

components and things like that.

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Hari Fell: Yeah.

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Yeah, definitely.

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I think it's just the same with

any new business, isn't it?

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Initially you do everything yourself

and then you hope that you get big

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enough that you can start to outsource

the bits that you don't enjoy.

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I think that's got to be

everybody's reason for going

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into business for themselves.

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Vicki Weinberg: Yeah.

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Absolutely.

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But I think what's really good is

it sounds like it's a model where

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somebody else could do it for you.

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You're not creating something that can't

be outsourced if you see what I mean.

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Hari Fell: Yeah.

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Vicki Weinberg: Because depending on

the kind of products you sell, you know,

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sometimes if you're hand making for

example, obviously that's a lot harder to.

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Hari Fell: Yeah.

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:

Yeah.

336

:

No, exactly.

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I mean, yeah.

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Um, packing the boxes is, is really easy.

339

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So, you know, anybody can

pack, pack the boxes really.

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It's um, curating the boxes,

putting them together, and then

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coming up with the recipes.

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That's, that's the bit that I need to do.

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:

Yeah.

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:

But actually, the putting the boxes

together is quite simple and manual.

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Vicki Weinberg: Yeah.

346

:

So at some point along the

line, hopefully that will be

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something that you won't be doing.

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Hari Fell: Yeah, absolutely.

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:

Yeah.

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:

One day.

351

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Vicki Weinberg: Okay.

352

:

So how are you, um, something else

I'm quite curious about, if you

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:

don't mind me asking, is how are

you sort of getting the word out

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:

about your boxes and what you offer?

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Because it's, as you say,

it's relatively niche.

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Do you think that in terms of

marketing, does that make it easier or?

357

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Less easy.

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:

Hari Fell: I think in a way it's

easier because, um, you know, I accept

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:

that my product isn't for everybody.

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Um, so it's easier to niche

down, um, and know that you're

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:

not going to speak to everybody.

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:

I think if you've got a product where

actually anybody could buy it, then I

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:

think you would be more tempted to try

lots of different marketing techniques.

364

:

Whereas, actually, I'm only speaking to

a small percentage of the population,

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:

um, that, that does make it easier.

366

:

I mean, in terms of, of marketing,

it's something that I need

367

:

to now concentrate more on.

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I've been, um, working very much

in my other business until the

369

:

last couple of weeks, actually.

370

:

So now is my time to

really concentrate on Nolo.

371

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Um, it's taken longer than I

thought to kind of take myself

372

:

out of the other business.

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Um, and so now I need to concentrate

on the marketing and the marketing

374

:

I'll be doing is, um, email marketing,

which I think is incredibly effective.

375

:

So anything to build my

email list of subscribers.

376

:

And then social media, you know, I think

for most of us is a, is an absolute must.

377

:

Um, so mainly for me, that will

probably be Facebook and Instagram.

378

:

And then, um, in the run up to Christmas,

I'm doing lots of Christmas markets

379

:

and I've got a pop up booked at John

Lewis in Bristol as well for a week.

380

:

So I'm hoping, yeah, which is great.

381

:

So I, I'm hoping, you know, all of

that, it's just being visible, isn't it?

382

:

Sort of, you know, and trying to get

where you think your customers will be.

383

:

Vicki Weinberg: Absolutely.

384

:

But I'm sure there's plenty coming

up with Christmas and then dry

385

:

January, of course, as well.

386

:

Hari Fell: Yeah.

387

:

Yeah.

388

:

So, yeah.

389

:

So what I'll be selling at the Christmas

fairs is, and in John Lewis, because I've

390

:

got that in November, is, um, I'll be

selling, um, Christmas cocktail boxes,

391

:

a dry January box and a celebration

box with New Year coming up so you

392

:

know all the fizzy, nice bubbly drinks.

393

:

Vicki Weinberg: I think that

sounds brilliant and so well

394

:

thought through as well.

395

:

And if you don't mind me

asking, how, how do you get

396

:

the, um, the slot in John Lewis?

397

:

I've heard of a few small brands doing

that recently, and I know John Lewis

398

:

are real supportive of small businesses.

399

:

So is that something you have to apply for

in your local store or is it something?

400

:

Hari Fell: I got it through

the Great Brand Exchange.

401

:

So I applied through the

Great Brand Exchange.

402

:

They do, um, they.

403

:

They do John Lewis, they do

Primark, and they do, they've got

404

:

the Country Living Christmas Fair,

and they do a few others as well.

405

:

But they do all of the John Lewis ones,

so I applied through them to do it.

406

:

Um, and you can, you can say which John

Lewis's you want to go to, um, and Bristol

407

:

for them is actually quite a new one.

408

:

So they've only just started in Bristol.

409

:

Um, and that's my nearest John Lewis.

410

:

So it kind of made sense to start there.

411

:

It kind of minimizes the need to,

well, minimizes the cost because

412

:

I don't need to stay anywhere.

413

:

I can come home every night.

414

:

Vicki Weinberg: Well, that's brilliant.

415

:

So that's the great brand exchange.

416

:

If anyone wants to go and take a look

and see what the opportunities are.

417

:

Oh, that's brilliant.

418

:

And I think coming back to your marketing,

I do think that what's a real advantage

419

:

I think is that, you know, we, you're

really clear on who your customers

420

:

are and of course who they aren't.

421

:

Um, yeah, just coming back to something

you were saying before, I think that

422

:

is definitely an advantage because if

you're going, what, there's nothing

423

:

wrong with buying wide by the way.

424

:

Lots of people have products that

can appeal to a group of people, but

425

:

I think that can, that can actually

be really challenging in itself.

426

:

If there's different groups of people

who might buy your product or a real

427

:

wide range, I definitely think you've

got a really clear idea of who it

428

:

is your selling to, and I think that

must be really beneficial because you

429

:

know exactly who you're talking to.

430

:

Hari Fell: Yeah, I think it is.

431

:

I think it makes it easier.

432

:

I think, you know, it's very easy as small

business owners to get overwhelmed by all

433

:

the different things that we need to do.

434

:

Um, and I think if you're speaking to lots

of different people about your product,

435

:

that probably is more overwhelming

than just thinking, well, you know,

436

:

there's just a small subsection of the

population that I need to speak to.

437

:

Um, and different groups to

go into on Facebook and, you

438

:

know, promote your things.

439

:

You know, I'm not going into

lots of different groups.

440

:

Um, I'm just going into ones

that are very specific for the

441

:

non alcoholic and non drinkers.

442

:

and people looking to get sober.

443

:

So it's very specific.

444

:

And I think, I think that does make

it easier and less overwhelming.

445

:

Vicki Weinberg: Absolutely.

446

:

And actually you just also

mentioned Facebook groups.

447

:

That's also a really good way, I

guess, of getting your products out.

448

:

If you have got a product like yours,

that's targeting a certain niche

449

:

or a certain demographic, there are

Facebook groups, everything on there.

450

:

So it seems that getting into those

groups and of course, it's also

451

:

an actual fit for you because you

mentioned that you gave up drinking.

452

:

So you're, I guess you're

naturally part of that community.

453

:

Yeah.

454

:

As well.

455

:

So you're not just in there to sell,

presumably you're also a member of that

456

:

community because that's your community.

457

:

Hari Fell: Yeah, absolutely.

458

:

And yeah, I mean, I think if

you're in any Facebook groups, you

459

:

can't be in there just to sell.

460

:

You have to be in it for the value.

461

:

You know, um, if people are in several

non alcoholic groups and, you know,

462

:

people will be asking for advice

either on, you know, what's the best

463

:

red wine or what's, you know, how did

everyone deal with this situation.

464

:

So it's just making sure you're

commenting on all of those and actually

465

:

being a social member of the group as

well as promoting your own product.

466

:

Vicki Weinberg: Yeah, that's what

I mean, because I feel like you're,

467

:

as you're part of that community,

you're part of the community anyway.

468

:

But if there's an opportunity, if

someone says, oh, I'm looking for a

469

:

good gift for someone who's recently

given up drinking, or I don't know

470

:

what I'm going to drink at New Year.

471

:

Presumably you can also talk about

what you sell, but in a really nice

472

:

natural way, because you're, yeah,

you're part of that community.

473

:

Well, thank you so much, Hari.

474

:

I'm going to be linking to

your website in the show notes.

475

:

Everyone can see your boxes.

476

:

So I see your one off boxes

as well as your subscriptions.

477

:

Um, my final question before we

finish, and I ask everybody this

478

:

is what is your number one piece of

advice for other product creators?

479

:

Hari Fell: Oh, wow.

480

:

Okay.

481

:

Number one piece of advice

is, um, don't give up.

482

:

I think it's really easy to,

um, be overwhelmed and put off

483

:

when things start going wrong.

484

:

It's going to take a while.

485

:

Expect it to take a minimum, I

would say, of one to two years

486

:

before you are successful.

487

:

And you have to be willing to put

in that hard work to make it work.

488

:

Um, but along the way, there will be

lots of things that happen that make you

489

:

feel that like you want to give up and

don't always think, always think back

490

:

to, you know, you're three feet away from

gold and success lies at the point where

491

:

most people will have already given up.

492

:

So you've got to be the person

that sticks at it the longest.

493

:

Vicki Weinberg: That's really good advice.

494

:

Thank you.

495

:

I think you're absolutely right there.

496

:

Yeah.

497

:

I don't think you know, there's

always a little bit of hardship.

498

:

And I remember you, when you talked

earlier about you thought you would have

499

:

steps away from your other business, but

sooner, I think everything takes longer

500

:

than you think it's going to as well.

501

:

And I think that's just really worth

knowing because I think we all have these

502

:

plans of, oh, I have this done by the end

of the year, or I'll be here in six months

503

:

or whatever, but I think just accepting

that you get one, it will be hard and two,

504

:

it will always invariably take longer.

505

:

Um, it's just really worth knowing.

506

:

So thank you.

507

:

That's a really, that's a really,

really good reminder because things very

508

:

rarely go the way we expect them to.

509

:

Hari Fell: Yeah.

510

:

And I think the overnight successes

that you see that are out there,

511

:

they're not overnight successes.

512

:

They've worked for years

to get to that point.

513

:

Um, and it's just all you've

seen is the successful bits.

514

:

And I think that can be you know,

misleading, not that they're trying to

515

:

mislead us, but the way that inevitably

things work is we think, oh, they've

516

:

come from nowhere and they're amazing.

517

:

But actually we haven't seen the

four or five years that they've

518

:

been toiling away at their craft

before they've hit that success.

519

:

So yeah.

520

:

I think that's always true.

521

:

Vicki Weinberg: That is such

a good reminder, because

522

:

it's really funny, isn't it?

523

:

It almost as if we think someone,

I don't know, as soon as someone or

524

:

something comes into our consciousness,

into our world somehow, we think

525

:

they've just appeared, you know,

and without realising actually this

526

:

products or this person could have

been around for the past 10 years.

527

:

We just didn't hear of them.

528

:

Yeah.

529

:

But it's funny, until someone comes

into your universe somehow you just,

530

:

you just assume they don't exist.

531

:

Yeah.

532

:

Um, so that's a really good reminder

because I think we are all definitely

533

:

guilty of that, of going, oh, that's

come out of nowhere, or, oh, I

534

:

didn't know they were doing that.

535

:

So yeah, you're right.

536

:

And I think the worst thing we

can do is compare ourselves to

537

:

anybody, because as you say, you

just don't know the backstory.

538

:

You don't know how long someone

else has taken to get there,

539

:

what they've gone through.

540

:

And of course the grass is always greener.

541

:

It always looks like everyone

else has got it figured out.

542

:

And yeah, it's done it much

easier, but that's, I think that's

543

:

very rarely the actual case.

544

:

Hari Fell: Yeah, it's always making sure

that you're looking at how far you've come

545

:

rather than we always look at how far we

want to go and we don't sometimes look

546

:

backwards and think, actually, you know,

I have achieved quite a lot this year.

547

:

It may not be as much as

you set out to achieve.

548

:

It may not have been as much as

you wanted, but I'm sure that

549

:

you've achieved a lot in that time.

550

:

And so it's looking at that and

saying, right, what have I achieved?

551

:

What have I learned?

552

:

And how can I take that

forward now and move forward?

553

:

Vicki Weinberg: That's

such a lovely reminder.

554

:

Thank you.

555

:

And I, I think that

everyone should do that now.

556

:

I think we're coming to

the end of the podcast.

557

:

I think everyone should take five minutes.

558

:

Have a cup of tea and think about

how far you've gone, because

559

:

you're, that's a, you're right.

560

:

Because even if you think that, oh, I

haven't done much, you know, you haven't

561

:

stood still, we've all achieved loads.

562

:

This, you know, by the time this goes

out, it'll be towards the end of the year.

563

:

But we all will have done loads this

year and gone much further than we think.

564

:

So thank you.

565

:

That's such a lovely reminder

and such a nice way to end.

566

:

Thank you so much, Hari.

567

:

Hari Fell: Thank you

very much for having me.

568

:

Vicki Weinberg: I'm so glad.

569

:

Hari Fell: Really enjoyed it.

570

:

Vicki Weinberg: Thank you

so much for listening right

571

:

to the end of this episode.

572

:

Do remember that you can get the

full back catalogue and lots of free

573

:

resources on my website, vickiweinberg.

574

:

com.

575

:

Please do remember to rate and review

this episode if you've enjoyed it

576

:

and also share it with a friend

who you think might find it useful.

577

:

Thank you again and see you next week.

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