Bob Pulverenti is the Executive Director of the Independent Garage Owners of North Carolina and show chairman of ASTE (Automotive Service & Technology Expo), prior to working for IGO Bob worked as the Executive Director of SSRSOUNY in Syracuse NY. He had also operated automotive shops in Central NY for 25 years, as a shop owner he was triple certified with ASE & a nine time NAPA/ASE Technician of the year award winner. He holds the AMI Accredited Automotive Manager certification. He sits on the AASP National Board of Directors and is a registered lobbyist.

Previous Episodes HERE.

Key Talking Points

• If you are busy in your shop, why can’t you afford training? It is a poor excuse.
  • The fact is better management will help you discover that you can provide training.
• Trade associations have progressed this industry.
  • They drove the boat for training.
  • Keep an eye on legislation.
  • We are fragmented because there are so many associations.
  • Someday we need a single collective voice that makes a difference with government and suppliers. When you have numbered you have clout.
  • How can laws be passed that affect our industry if you are not participating in the process?
• Culture or IGONC
  • Technician and business management training to become smarter and more profitable.
  • The goal is to have fun when you attend meetings and events.
• Never enough recognition is given inside the industry to the people that make training and education happen.

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• Email Carm HERE.
• Books mentioned in the content library HERE
• A special thanks to Bob Pulverenti for sharing his passion – For The Record.

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The views and opinions expressed are those of my guest and do not necessarily reflect the views and opinions of the author, sponsors, associates or affiliates of LSTN MEDIA LLC