Shownotes
Key Talking Points
- Remodeled- 2 buildings (automotive and exhaust). Was able to bring owner over to the automotive building, rebranded name, exhaust building is now designated customer waiting area
- Curb appeal- clean, fresh paint, “Even if it’s old, it still looks good”
- Utilize all the space
- Plan first with designer
- Sanitizing vehicles before and after
- Make your ‘presence” known and carry the cleanliness through the whole shop
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Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. By always innovating, Dorman has led the way in growing the aftermarket. Here you will see a few examples of a Dorman OE Fix. An OE FIX is a Dorman repair solution you can’t get from the original equipment manufacturer. It means they found a situation where they believe the OEM wasn’t giving repair professionals what they wanted, so we fixed it. Everything Dorman does is centered around providing customer value, both in the quality of products, and the creativity of solutions. Our engineers and designers go out of their way to save repair technicians time and save vehicle owners money. Want to really go under the hood? Take the Dorman Virtual Tour at www.DormanProducts.com/Tour
Gilda Dyckman, Cars Automotive & Muffler, Redondo Beach, CA, with husband Michael. After 16 years working in the diamond industry, Gilda began her automotive career with Edelbrock in Torrance CA in their purchasing department. From there she joined in my husband’s family business and have been there for 25 years. Listen to Gilda’s previous episodes HERE
