Joining hosts Frank La Vigne and Andy Leonard, Geoff shares insights on the intersection of AI and creativity, the evolving landscape of careers in the age of artificial intelligence, and the crucial balance between innovation and traditional storytelling. We'll delve into AI's role in enhancing emotional connections with audiences, its potential to disrupt traditional media and consultancy services, and the caution needed to maintain authenticity and human touch amidst technological advances.
From amusing anecdotes about AI challenges in creative tasks to profound reflections on storytelling, this episode is a treasure trove for anyone intrigued by how emerging technologies are reshaping the arts and beyond. Stay tuned for inspiring discussions, engaging stories, and actionable insights—right here on "Data Driven".
Let's get started!
00:00 Jeff Thatcher revolutionizes experiences with AI innovations.
08:56 Storytelling is more important than technology investment.
13:38 Football field experience mimicking recruitment video reveal.
18:45 AI summaries risk losing creative inspiration.
22:21 AI enhances storytelling and client engagement passion.
31:49 Collaboration with LLMs enhances content drafting.
34:53 We integrated AI and illustrator for Christmas card.
43:03 AI empowers creativity, challenges traditional gatekeepers.
44:44 Simplicity aids decision-making; avoid complicating stories.
51:19 Slow drive through town renewed my soul.
56:26 Created AI color library to match teams.
01:01:30 Creativity requires discipline, connections, and stimulus.
Welcome to another exciting episode of Data Driven.
Speaker:Today, we have a truly unique guest, legendary theme park
Speaker:experience creator, Jeff Thatcher. With decades of
Speaker:expertise under his belt, Jeff has crafted groundbreaking
Speaker:exhibitions worldwide, from immersive museum tours to innovative
Speaker:AI enhanced live experiences. In this episode, we'll
Speaker:dive into how Jeff is blending creativity with cutting edge technology
Speaker:to create stories that don't just entertain but also connect emotionally.
Speaker:From talking paintings to college football heroics, Jeff's work
Speaker:shows how AI isn't just a tool, it's a bridge to imagination.
Speaker:And a quick note for parents, while we don't use any profanity,
Speaker:there's a discussion about Saint Nick that might not align with what the little
Speaker:ones believe. So fasten your seatbelts for an episode
Speaker:that redefines storytelling in the age of AI.
Speaker:Well, hello, and welcome back to Driven, the podcast where we explore the
Speaker:emergent fields of data science, artificial
Speaker:intelligence, and, of course, data engineering. With me this time,
Speaker:is my most favoritest data engineer in the world, Andy Leonard.
Speaker:How's it going, Andy? It's going pretty well, Frank. How are you?
Speaker:Good. Good. Good. We're recording this just before Thanksgiving, which is gonna
Speaker:be what I like to call the time of madness. Because 2
Speaker:of my 2 of my kids have birthdays in December and, obviously
Speaker:yeah. But today, I'm
Speaker:excited. I really have an interesting guest here.
Speaker:And he is, he's been
Speaker:told to me by his PR person. We had a little bit of banter about
Speaker:this in the, in in the thing. But I would say it's true. Legendary
Speaker:theme park experience creator, Jeff Thatcher. And for the last
Speaker:4 decades, Jeff has been pushing the boundaries of live experiences.
Speaker:With his company, Creative Principles, Jeff has designed ground
Speaker:beak breaking, exhibitions around the world from,
Speaker:doing some work with the largest zoo in the United Arab Emirates
Speaker:to designing something that is called a mobile
Speaker:reverse vending machines, that managed to gather
Speaker:13,000 donations in one season to creating an immersive
Speaker:tour at the, Ozark Ozark Historic Mill
Speaker:and more. But now Jeff is exploring the many ways that
Speaker:artificial intelligence can elevate the live experience and designs.
Speaker:That could mean museum visitors forming an emotional connection with a
Speaker:holocaust victim or, visitors forming
Speaker:a relationship with an indentured field worker. Individuals could ask
Speaker:these characters or museum subjects questions,
Speaker:that a curator never would have thought of, and receive
Speaker:thoughtful detailed answers thanks to the power of
Speaker:AI. So welcome to the show, Jeff. I'm definitely,
Speaker:very curious about this, and I also like the the your your description of let's
Speaker:not let the fun police ruin AI because I can totally
Speaker:see that happening. Amen, brother.
Speaker:So so tell us about You know, I was just so it was funny. I
Speaker:was just watching all the people complain about the new Coca
Speaker:Cola, holiday magic commercial that was produced in AI.
Speaker:And everybody's all this backlash about using artificial intelligence to create
Speaker:this commercial. And I'm like, wait a second. Don't they know that Santa Claus is
Speaker:fake? And you're complaining about using artificial intelligence to create
Speaker:a commercial about someone that's not real? Or talking polar
Speaker:bears? What's the problem? Right. Right. It's
Speaker:all fake. It's okay. We love it. It's storytelling. It's
Speaker:alright. You know? It's okay to believe in the magic.
Speaker:But how can you complain about using artificial intelligence to
Speaker:create something that's in and of itself not
Speaker:real. So and Oh, that's a good point. And if they you know,
Speaker:it's one of those things where if Coca Cola hadn't done something kinda cutting
Speaker:edge, they would have been just labeled another big company that's not
Speaker:using AI and being cutting edge. Right? Like, it's kinda like the they're in a
Speaker:no win situation with I'm starting I'm starting to think
Speaker:honestly that we should just stop calling things AI because, like, we
Speaker:just opened. And, you know, listen, I'm not trying to, like, overstate it. We
Speaker:actually did our research on this because, you know, if you look at
Speaker:AI in live experiences or AI in museums
Speaker:or attractions, the very first use of it was in 2017 in
Speaker:Brazil where IB IBM and Ogilvy with Watson
Speaker:went down to Brazil, and they allowed people to actually talk to
Speaker:paintings and ask paintings, you know, these paintings as artwork. You could ask the
Speaker:artwork a question. You know? I remember that. I remember there was a
Speaker:Salvador Dali. Yeah. Well, that's that's a different project. That's a that's
Speaker:a different project. Okay. Yeah. That's a different one. So 2017 was in Brazil
Speaker:with Watson. And then Salvador Dali was 2019 in
Speaker:Saint Petersburg, Florida, the saint the Salvador Dali Museum, where you can
Speaker:actually talk And they updated again, I think, in 2021, where you can
Speaker:actually talk to Salvador Dali. And then there was
Speaker:the Shoah Foundation did a AI experience where you could actually talk
Speaker:and ask, you know, like personal questions of Holocaust survivors, like, you know,
Speaker:how do you still have joy? And what was it like when you were
Speaker:a kid? And, you know, just you could ask it anything. Like one one
Speaker:of these Holocaust survivors, you could ask him or her anything you wanted. And
Speaker:then the National World War 2 Museum did this something very similar to the
Speaker:show a foundation where you could, you know, talk to a USO dancer and talk
Speaker:to a pilot and just ask them questions. But what we did
Speaker:at the College Football Hall of Fame in 2024 was we actually made the guest
Speaker:the star of the experience. And no one had ever done that before Where, you
Speaker:know, the guest comes in. You know, they they stand at a kiosk. Their their
Speaker:picture is taken 5 times. They answer questions
Speaker:like, Frank, what's your favorite football team? College football team. That was
Speaker:not a rhetorical question. I actually wanna know. Oh, I actually
Speaker:don't follow college football, so I'll, I don't know. Fordham Rams.
Speaker:I'll give a shout out to you. Rams. There you go. What about you, Andy?
Speaker:Do you have a favorite college football team? Sure. We'll go with the Virginia Tech
Speaker:Hokies. There you go. The Hokies. And then you ask what the
Speaker:least favorite team is. Most people say Alabama or Ohio State or one
Speaker:of the big ones, but, you know, your least favorite team. And and then, you
Speaker:know, you know, what what do you what kind of football food do you like?
Speaker:And how do people describe your personality? So it kinda gets your coaching. So, yeah,
Speaker:basically, you know, the kiosk asks you a bunch of
Speaker:questions. You upload your pictures. It all goes up into the cloud, all processes.
Speaker:And then as you go to 19
Speaker:different exhibits around the hall of fame, you become part of the exhibition.
Speaker:So when you go, for example, to the coaches exhibit, and
Speaker:there there's an actual coaches exhibit that talks about, you know,
Speaker:Lavelle Edwards and Lou Paterno and all these great coaches and Newt
Speaker:Rockne. You get to actually there's a creates a mini
Speaker:mockumentary about your life as the best coach that never was. When you go to
Speaker:the cheerleading exhibit, you see That's really cool. Yeah. When you see the
Speaker:TCU cheerleading outfit, you see the, you know, Notre Dame
Speaker:mascot, you you then become you get to pose with your favorite team's
Speaker:mascot. You get to see yourself in a cheerleading outfit. You get to see
Speaker:yourself in the weight room. You get to see yourself as a flyover pilot. You
Speaker:get to see yourself posing with the Heisman. You get to see yourself
Speaker:in the exhibition. And, honestly, it's never been done before.
Speaker:But our challenge has been that everybody just is like, oh, yeah. AI.
Speaker:Whatever. You know? You know what I mean? Because it's like
Speaker:because, you know, we actually had a reporter from Wired come in, and
Speaker:she was like, man, you guys totally undersold this. And we're like, no. We really
Speaker:didn't. We told you exactly what it was, but we have this
Speaker:this filter over us with AI where so many people are talking about
Speaker:it, and so much of it is hype. And so much of it is beyond
Speaker:hype. It's unbelievable. Like, I was just looking at the new, oh,
Speaker:it's a Google thing where it turns anything into a podcast. Like
Speaker:Notebook l m, actually. Yes. Thank you. Notebook l m. Talking about that,
Speaker:before you joined. Yeah. Yeah. That's amazing. Right? So you so you have these
Speaker:two issues going on. You have one where every single company in the world is
Speaker:labeling what they're doing as AI, and it's not really true. And then
Speaker:you've got the other hand where people are talking about and doing things that are
Speaker:groundbreaking with AI, like we did at the College Football Hall of Fame in Atlanta.
Speaker:And everybody's like, whatever. You know what I mean? Because they
Speaker:don't interesting dichotomy. You're right. Like, I I now that you pointed out, like, you
Speaker:know, the whole thing of, like, you know, people do not
Speaker:realize that, like, you know, obviously, there are no polar bears looking, you
Speaker:know, cracking open, you know, glass bottles of Coca Cola with
Speaker:their, you know, with their paws. But, like, you know, that was CGI. Why was
Speaker:that, like, you know, praised and became a cultural icon? And then this
Speaker:is, you know, universally panned. Now I will say from from
Speaker:from looking at it, there are scenes in there where it definitely looks
Speaker:uncanny valley when you have the people, but that's to be expected right
Speaker:now. You know, you know, I am not a data
Speaker:scientist like Andy. Right? I I when it
Speaker:comes to programming, I'm I'm not a, you know, I'm not
Speaker:an AI expert. I don't consider I mean, I use AI, the
Speaker:groundbreaking work with AI, but the people that did the programming and did the
Speaker:heavy engineering prompting were a great partner in New Zealand called Hypercinema.
Speaker:But I have to say, what what we always forget with new
Speaker:technology is that it's really about the story. It's about telling a
Speaker:great story, especially on the creative side. You know, I
Speaker:mean, you know, people clients sometimes
Speaker:will will like, oh, what if people say this was a waste of money? Like,
Speaker:you know, like, oh, I'm not I'm not sure we could spend you know, $2,000,000
Speaker:on an LED tower in a lobby because then they'll say, oh, you're just wasting
Speaker:money. And I say, well, it's it's just like the movies. How
Speaker:often do you walk out of a movie and say, well, that was a big
Speaker:waste of money and time And it's bad. You never say
Speaker:that when you walk out of a great movie. You never walk out of a
Speaker:great movie and say, oh, that was a waste of time and money because it
Speaker:was a great story. But when you walk out of Michael Bay's Pearl Harbor, you're
Speaker:like, yeah, the effects were great, but what a waste of
Speaker:time. What a waste of money. Right? Because it
Speaker:was it was. It wasn't a great story. So, you know and
Speaker:technology, specmology. You know, it's like people forget. I mean, animatronics,
Speaker:we think are amazing, and we think Walt Disney invented them. That's not true. They're
Speaker:actually invented Marie Antoinette and the Silver Swan. 17th
Speaker:century, 18th century, we were making animatronics.
Speaker:The holographic experiences that you see at Disney and Universal Studios
Speaker:and all these things. The 19th century Pepper's ghost that was
Speaker:invented in the UK by an illusionist.
Speaker:3 d is great, and the new liminal
Speaker:space 3 d LED screen is amazing because it gives you
Speaker:10 times more projection and 10 times more depth of field and it's better on
Speaker:the sides. So, you know, technology keeps improving. But, you know,
Speaker:3 d has been around since, what, the 19 forties. It's but how many
Speaker:of us have seen really lousy 3 d movies
Speaker:or 4 d cinema or 5 d cinema or there's actually a theater in
Speaker:China that says it's a 14 d cinema which is just ridiculous and
Speaker:stupid. Right. But I know 14 d. But
Speaker:it all is about, are you just gonna use it to tell what what are
Speaker:you gonna do with it? Right? What are you gonna do with that technology? What
Speaker:are you gonna do with that data? You guys talk about data. Right? Right. How
Speaker:often do people take data and just do horrible things with it? You know,
Speaker:how do people take it? You gotta tell a great story. You gotta
Speaker:use it in a way that puts people in
Speaker:the story. And, you know, the analogy that we use all the
Speaker:time is I I don't know how if you guys are into theme parks, but,
Speaker:you know, most of us have been to a theme park where they have the
Speaker:old time photo studio in the western themed land, right, where you go
Speaker:in and you put on the cowboy hat and the boots and the vest and
Speaker:the gun and your wife or your girlfriend,
Speaker:sometimes she's a salon girl. If you wanna be more stereotypical or she'll be
Speaker:a cowgirl. Hopefully, they're not there at the same time. Well, hopefully,
Speaker:you're posing together. Right? Yeah. But, you know. Oh, I see. Yeah.
Speaker:Definitely. With with your spouse
Speaker:or and or your yes. Okay. So you're, you know, you're posing
Speaker:in this you're posing in this, you know, you're posing in this outfit.
Speaker:Right? And it's fun, and it's an experience to do that. Well, what
Speaker:we've done at the College Football Hall of Fame is essentially allow any guest
Speaker:to pose as a football player, as a coach, as a cheerleader, as
Speaker:a marching band, as a historic fan in the 19 twenties, as a historic fan
Speaker:in the 19 eighties, as a flyover pilot. But we've
Speaker:done that for 764 different teams. Now if
Speaker:you were to actually go acquire
Speaker:764 football uniforms for all sizes,
Speaker:different genders. And then the same thing for
Speaker:cheerleading costumes, uniforms, marching band uniforms. The warehouse
Speaker:would be the size of that warehouse in Indiana Jones. Right? There's a lost ark
Speaker:at the end of the movie. It's totally impossible. So all we
Speaker:did with AI is something that we've been doing forever in the theme park industry,
Speaker:which was we put you in the story. We immersed you in the story. We've
Speaker:just been able to do it with AI with the scale and personalization that's not
Speaker:possible anywhere else. And
Speaker:that truly is as a experience designer as a
Speaker:storyteller. That's what excites me about AI is being able to
Speaker:tell great stories and to put people in the
Speaker:story. And I have to tell you that is something that isn't
Speaker:fake. That is something that is very real. When you see
Speaker:someone walk onto the football field, it's like
Speaker:the College Football Hall of Fame has this massive football field at the the finale
Speaker:experience. Right? Well, it's not a complete it's like about the size of
Speaker:a of a basketball court. Right? But it's a football field. Right? It's got the
Speaker:green grass and it's got a big jumbotron at the end of it and it's
Speaker:got a goalpost and you go in there and you go into the football field
Speaker:to actually, you know, play football, like throw, catch, kick and things like
Speaker:that. But when you see people walking in
Speaker:to that football field and they see a video play
Speaker:of themselves, it's a recruiting hype video with them in a uniform that comes over
Speaker:and says, ladies and gentlemen, please welcome Andy Lender to the Ohio
Speaker:State Buckeyes. You know, you know, we're really excited about Andy's potential
Speaker:as a wide receiver for, you know, when they see them,
Speaker:their reaction is not fake. Their reaction is real. Their
Speaker:reaction is to put their hands in the sky, to pump their
Speaker:fists, because now they're part of their favorite
Speaker:team. They're part of their college football experience. They are seeing
Speaker:themselves in the story. And when you see yourself in the story,
Speaker:it feels very real to you. And so that, to me,
Speaker:is the exciting part about AI is in the future. You know,
Speaker:when you start seeing this, the video tools that are coming from Meta
Speaker:and, you know, you know, OpenAI and
Speaker:everything else coming down the road. I believe that
Speaker:you and I, that everyone, all the guests, all
Speaker:the consumers will demand to be part of the
Speaker:story because if they're not, it just won't feel the
Speaker:same. So when you go ride Pirates of the Caribbean in a decade,
Speaker:you'll be in the ride. You'll be actually
Speaker:in the ride with Jack Sparrow. You'll be one of the pirates
Speaker:on the ride. You'll see yourself in the ride.
Speaker:And it'll be very interesting to see if the same thing happens in Hollywood, where,
Speaker:no, I actually wanna be in the movie. I I, you know,
Speaker:when, you know, when I go watch in 10 years, you
Speaker:know, imagine redoing Rudy with AI.
Speaker:And when the Notre Dame coach, Dan Devine, is giving
Speaker:that great pep talk in the locker room, you know? And
Speaker:I just love that scene, you know, where he's like in there at the locker
Speaker:room and Rudy's in there and all the other players around it. And he's like,
Speaker:he's like, gentlemen, this is our house. And no
Speaker:one, and I mean no one comes into our house and pushes us
Speaker:around. But in the future, you could
Speaker:be one of the players kneeling next to Rudy.
Speaker:That could be me. I could totally see that. I mean, you kinda get
Speaker:glimpses of that now. Right? I mean, there's a lot
Speaker:of music generation. Right? Like, I could easily see where
Speaker:I want I'm having a bad day. I need some inspirational songs
Speaker:that speak to me, and I want it in the style of pit bull. And
Speaker:I want this type of, like, you know, this type of song about what I'm
Speaker:working on. Yeah. Right? Yeah. You can kinda do that now with with a tool
Speaker:like YuDio. And there's 100 of them. Right? Like
Speaker:but, you know, the whole idea of, you know, pop music where
Speaker:everyone listens to the same thing. I mean, it's,
Speaker:you know, it might just be customized, like, not just a customized
Speaker:playlist, but customized songs on your playlist. Like, it's not
Speaker:it's not that outrageous. I mean, like, when you say that, I'm like, I
Speaker:could see that being a thing. Right? Because Yeah.
Speaker:Yeah. Cinema is a 100 ish years old. I mean,
Speaker:it's time for you know, it's it's due for disruption of some sort right
Speaker:now. You know, we you know, I don't and if and
Speaker:and literally sorry. I've just got get passionate about this. No, please. I love
Speaker:Scott Wiener if senator Scott Wiener of California would have been alive in
Speaker:1910 or whatever it was, you know what I mean? He would have been saying,
Speaker:oh, yes. This silent cinema, we need to make sure it's safe for everyone. You
Speaker:know what I mean? Right. Right. Right. Right. Let's kill this silent
Speaker:cinema industry before it even gets off the ground because, you know, it needs to
Speaker:be safe for everyone. It's On police. Right? The you
Speaker:know, I mean, just just let us tell stories.
Speaker:Let us use this technology to tell stories. And, you know, listen, there's
Speaker:there is a danger. I'll give you a very real example
Speaker:that happened to us 3 weeks ago with music. So 3 weeks ago and
Speaker:I know, this is just a a podcast. You're not gonna see
Speaker:this. But so Well, they may. Oh, so this
Speaker:so we were we we had a a a small gig. It was a
Speaker:2 day consulting project with the the Yosemite Mountain Sugar Pine
Speaker:Railroad, which is 5 minutes outside of Yosemite National Park in
Speaker:in the Sierra Nevada Forest. Right? Mhmm. And it's a a logging
Speaker:train, and guests get to ride on it and go through the forest and come
Speaker:back in. It's a great train, great people. And they they they brought
Speaker:us in to say, hey. Would you look at look at our operation and just
Speaker:give us some advice and give us some tips? And it was
Speaker:like, you know, it was we had a great time. Right?
Speaker:And they they gave us this book, The Whistle Blow Knows More,
Speaker:as part of our research. Now if I would
Speaker:have just gone into AI, gone into ChachiPT or
Speaker:whatever Gemini and just said, hey, could you please summarize the book, Whistleblows
Speaker:No More by Hank Johnston? I would have
Speaker:learned about it, but I wouldn't have gotten the inspiration
Speaker:Right. That I needed to really tell a great story. You
Speaker:still have to, as a creator, and I think the same is true as
Speaker:a researcher, right, or as a data scientist, you still have to
Speaker:do the hard work and read between the lines. Because if you
Speaker:simply rely on AI to summarize something for you, you will lose
Speaker:the inspiration. Because in this book, You know, I
Speaker:started going through the pages and I'm going through it and I'm looking at it.
Speaker:And of course, I didn't have time in 2 days to read everything, but I
Speaker:was skimming through it. Right. And as I was skimming through the
Speaker:pages, I found a poem. Called The Whistle Blows No
Speaker:More. Right? And it's a a really
Speaker:powerful poem that talks about essentially the whistles
Speaker:stopping because the logging industry ended
Speaker:after clearcutting 35,000 acres, you know what I mean,
Speaker:around the around the Sierra Nevadas. They, you know,
Speaker:they the Great Depression was hitting. They saw the writing on the wall,
Speaker:and they, you know, they shut it down
Speaker:and completely liquidated everything and sold everything for
Speaker:scrap. Wow. Including the 54 mile
Speaker:log flume that went from the Sierra Nevadas down to Madera, California.
Speaker:This is just amazing, the things that happened. And now when you're there and
Speaker:you look at the mill pond, it's just so beautiful and pristine. It's kind of
Speaker:hard to believe that the whole thing was clear cut, and was
Speaker:just a major industrial operation in
Speaker:1931. And of course, I can't find the poem right now.
Speaker:But just in skimming through it, I found this wonderful poem. And
Speaker:so we took that poem. And we took it into A.
Speaker:I. And we created a song out of it. Oh, very cool.
Speaker:A folk song. Right. And then we played the folk
Speaker:song, for the owner of the railroad.
Speaker:She got a tear in her eye. Wow. You
Speaker:know? And, and this was even before
Speaker:version 4 of Suno came out, which was pretty amazing. Version 4
Speaker:came out a couple days ago. But but
Speaker:so, you know, when it comes to AI, and I believe this is true with
Speaker:any technology, you have to be very careful and
Speaker:guard yourself that you still have the discipline to do the research
Speaker:and to do the legwork and to do the hard work to get the
Speaker:inspiration you need to tell a powerful story.
Speaker:But then you can use that AI. You can use that technology. Because,
Speaker:honestly, it was a 2 day consulting project.
Speaker:I would have never had time, money, or resources
Speaker:Right. To compose a folk song based on this
Speaker:poem in that amount of time.
Speaker:Yeah. So the automation is you
Speaker:you you were just relying on the automation that has
Speaker:gotten I and I'd I'd say it's gotten mixed reviews. I
Speaker:think there are a number of people who look at stuff and kinda focus on
Speaker:the things that where AI misses.
Speaker:You know, and it does. It it misses the hallucinations and the
Speaker:things like that. Mhmm. And they kinda build their narrative,
Speaker:off of that. And we find that across all sorts of
Speaker:fields. I mean, I I see that in data warehousing,
Speaker:and and, you know, before AI even showed up. But it's
Speaker:it's amazing to to not just we get to
Speaker:see you, and we do have video, by the way, that we do post, that
Speaker:people can see you as well.
Speaker:But people don't need to see you to hear it in your in your
Speaker:voice, Jeff, your your passion for what you're talking
Speaker:about. And that passion is really, about telling
Speaker:the story and delighting your consulting
Speaker:clients, and you found a way to automate
Speaker:some of that using AI. And it's that's, like,
Speaker:excitement on the excitement of the normal passion that you
Speaker:bring to your job. And I think that's awesome. But I
Speaker:like that. I like I like I like the idea that where you're going with
Speaker:this is that, you know, the time no
Speaker:one I'm not a musical person, really, so I'm not gonna compose a
Speaker:song. But I can't. I'm not a musical person either. I have no idea how
Speaker:to compose a song. Use AI to adjust it and create songs
Speaker:based on things that I like as a listener. Right? So if you watch
Speaker:any of my live streams, the intro song that sings, you know, Frank's World on
Speaker:the stream and all that, that that kinda like that, you know, Europop or
Speaker:late nineties, early 2000 type of thing. That's AI.
Speaker:Right? I never would have had that. I just would have used some kind of
Speaker:stock thing or whatever or or or sound effects. So the ability to do
Speaker:that, the ability to to to kind of also tie it to a much larger
Speaker:story, I brought tears to that ladies eye. I think that's very,
Speaker:very powerful. I think I think when you get down to it, that these are
Speaker:gonna become storytelling tools that, you know,
Speaker:now we look at it as controversial. But in maybe 10 years,
Speaker:it'll just be just part of the toolkit. You know? Yeah. But but the
Speaker:other point that I think is just as important is if I wouldn't have actually
Speaker:thumbed through the real book. Yes. Yeah.
Speaker:And actually, you know, taking the time to look at
Speaker:it and to read it, I would have missed that poem. Because if I would
Speaker:have just said, hey, ChatJPT, can you summarize The Whistle Blows No
Speaker:More by Hank Johnson? It wouldn't have told me about the poem. No. I wouldn't
Speaker:have got it. And, you know, you know, again, it's not just
Speaker:about AI. One of my,
Speaker:I'm gonna probably nerd out on you guys a little bit, which is kind of
Speaker:ironic since you are both nerdy data scientists, but
Speaker:but I'm fascinated by the NASA report about the
Speaker:Columbia shuttle disaster. Mhmm. Because in that in
Speaker:that report, it says that the endemic use of and I'm
Speaker:I'm paraphrasing, but the endemic use of PowerPoint. No.
Speaker:Yeah. It's right. Led to the engineers
Speaker:not understanding the importance of what was being
Speaker:said. Because if you if you actually write a report, if you
Speaker:actually, as an engineer, write a report and
Speaker:make somebody read that report, you can't miss what's
Speaker:between the lines because you read all the lines. Right? It is there, and it
Speaker:would be stated very, very clearly. You know what I mean? You know, this is
Speaker:a danger. You know what I mean? And this needs to be
Speaker:addressed. Well, people put the engineers were were going straight to the PowerPoint,
Speaker:skipping the writing part. Mhmm. Right. And going and we've all been
Speaker:guilty of that. Right? Of, oh, I have a presentation due. And you just build
Speaker:the presentation at PowerPoint rather than doing the harder
Speaker:work of actually writing it yourself. And then once you have it
Speaker:written, translated into a PowerPoint. But the
Speaker:actual committee that studied that shuttle Columbia
Speaker:tragic loss that cost, I don't know, was it 7 lives or something.
Speaker:Right? They blamed, and I'm quoting, it was the
Speaker:endemic use of PowerPoint by the engineers. And we have to be careful.
Speaker:We have to watch ourselves as creatives that we
Speaker:don't lose our edge and lose our creativity
Speaker:through the endemic use of AI. We we have to make sure we still do
Speaker:the hard work. And again, I recently watched a
Speaker:talk about AI from actually one of my, we'll call it a spiritual leader,
Speaker:somebody in my church, and we don't you're gonna get the details of it, but,
Speaker:and they talked about, you know, yes, use
Speaker:AI, but don't let it act upon you. Make sure
Speaker:you're using it. Make sure it doesn't use you. Right?
Speaker:Right. Because Yeah. We can let it use
Speaker:us. We can let it, you know, because it's like, where does
Speaker:that inspiration come from? Right? I mean, if you believe in inspiration.
Speaker:I believe in inspiration. I do. And I
Speaker:believe that, you know, not to get spiritual on you guys, but I believe that
Speaker:God inspires us. I do. Yeah. And I believe we get inspiration. And I
Speaker:believe he cares about our work. Right? In the same way he cares about a
Speaker:farmer, you know, providing food for his family. I I think he cares about
Speaker:our work. And and so I believe in inspiration.
Speaker:I believe in that spark, that light that comes. Mhmm. Right? And
Speaker:and, you know, this this guy
Speaker:that gave this talk was amazing. He basically said at the end of it, he
Speaker:said, always remember, it is an algorithm. It does not
Speaker:like you. It does not care about you. It doesn't even know you
Speaker:exist. Right? Yeah. It's a tool. That's
Speaker:powerful. You know? And I personally hate
Speaker:hate hate hate hate hate all the branding around AI
Speaker:because it's all humanistic. I hate what Open Eye Eye is doing with, like, oh,
Speaker:hey. How's I tell that stupid chatty p t
Speaker:whatever I have the upgraded one or whatever all the time. Would you
Speaker:please stop asking me questions? Would you please shut up? Would you please
Speaker:stop referring like, I want it to be like Star Trek.
Speaker:Computer. You know what I mean? Tell me this, and then it shuts
Speaker:up. Right? Don't act like a human on
Speaker:I don't want you you are an algorithm. You are a tool. Right.
Speaker:Right? I don't wanna treat you like a human being. We already live in a
Speaker:society where people treat their pets like human beings, and they
Speaker:shouldn't. Right? Sorry. But I don't wanna offend anybody here. It's sort of
Speaker:controversial. But, you know My dogs won't hear it. I'm on headphones. Well,
Speaker:listen. I'm sure you love your dogs. Right? But hopefully not as much as
Speaker:your children. Right? No. It's Yeah. Right? You
Speaker:know? I mean, we have a sickness in our
Speaker:country, in our world where we we personify things that should not
Speaker:be personified, and AI should not be
Speaker:personified. It shouldn't. It's a tool. And so
Speaker:dangerous to personify these things. It is. What was the
Speaker:was it 2 years ago now? There was some guy who was saying that,
Speaker:he was he was fired from Google, but he was saying that he was
Speaker:dealing with a sentient. He said that he thought it was Ascension. It was
Speaker:alive, and it was like, not really.
Speaker:I mean, it was just It's an algorithm. It's Mac. Yeah. Well, if you asked
Speaker:it, like, why are you and even some of the transcripts of the conversations while
Speaker:they you could be led down the path thinking it was
Speaker:alive, it would say, I'm sad because I can't go to the pub with my
Speaker:friends or something like that. Like, it's a computer. It doesn't go to the pub
Speaker:with your friends. Right? Yeah. And for someone that would say to me, like, oh,
Speaker:well, you're using AI to generate emotions in a live experience, like a museum or
Speaker:a show. I'm like, I use theatrical lighting to create
Speaker:emotion. I use I use
Speaker:music to create emotion. I use all kinds of tricks and
Speaker:scenery that are fake to create emotion. There's nothing wrong with
Speaker:that. Yeah. Right? Yeah. It's a tool.
Speaker:To me, AI is a tool like animatronics and Pepper's
Speaker:ghost and theatrical lighting and music and everything
Speaker:else. It's a tool to basically create to tell to tell a great story.
Speaker:But it is important that that story is a human story
Speaker:and and a powerful story that's that's, you know, and there are good stories and
Speaker:bad stories, and they're great storytellers and lousy storytellers. So
Speaker:and it's not easy to tell a great story, but it's important
Speaker:Well, I always like to use the example of when you're using AI, it's kind
Speaker:of like, you know, the Aliens, the the second movie.
Speaker:Yeah. Arguably, the last good Aliens movie, but that's Oh,
Speaker:100% agree with you on that one. Alright. Good.
Speaker:And, you know, we're at the end where she has the,
Speaker:the exoskeleton. Right? Yeah. The exoskeleton was
Speaker:originally built to lift heavy things. Right? But, you know, it's kind of like,
Speaker:that's how I see AI. Right? Like, without a person in there,
Speaker:it's it's it's just a tool. Right? It's just this lump of metal
Speaker:in robotics. But, like, with a person in there, that person could do more,
Speaker:whether it's, you know,
Speaker:create a song out of a poem that never really existed or you know,
Speaker:but but there still has to be a person driving it. And without without
Speaker:a person driving it, it's it's it comes across as very
Speaker:mechanical. It does. And in fact, I think and again, I'm not
Speaker:you know, things are moving so fast with AI, but I I believe there was
Speaker:some research done in Japan about 6 to 12 months
Speaker:ago where they had, the AI write a
Speaker:haiku, and they had people write a haiku, and then they had
Speaker:people and AI collaborate to create a haiku. And it
Speaker:was the the writing that was generated by a
Speaker:combination of both that scored the highest among
Speaker:consumers.
Speaker:That doesn't surprise me at all. No. I was gonna say the same reaction.
Speaker:Yeah. The collaboration the collaborative, aspect of
Speaker:it is, I think, the strength. I think it's you know, when you
Speaker:use an LLM to draft an
Speaker:outline of some topic, and then you take it from
Speaker:there or vice versa. You draft an outline and you hand it to
Speaker:the LLM and say, you know, can you flesh this out?
Speaker:Fill in the blanks. And I I've done both. I've
Speaker:had, you know, 5 minutes I needed to respond to a
Speaker:consulting client, and I've written 4 sentences because I
Speaker:knew it needed to be longer than this, and it needed some finesse.
Speaker:I I'm an engineer, and it shows.
Speaker:So I've handed it to the LLM and said, hey. Make this, you know,
Speaker:nice. Make this sound way nicer and expand it.
Speaker:And a couple of times when I've done that, it's been so good.
Speaker:I just copied and pasted it and sent it to the client. Now at the
Speaker:same time, I've handed, you know, code, you know, in
Speaker:one language. It's to translate this to another language. And,
Speaker:it was my first exercise that I that I did that with it. I thought
Speaker:it worked because it didn't fail. And I learned
Speaker:a very important lesson from that that not failing is not the same
Speaker:as succeeding. Mhmm. The code compiled, and it
Speaker:executed, but it did not do what I wanted it to do. It looked like
Speaker:it did, but it didn't. So the creative aspect of it,
Speaker:though, I'm I'm fascinated to to hear you talk about, you know, how
Speaker:you can do that. And it the story you told specifically about,
Speaker:not having the resources or the time to, you know,
Speaker:to turn that that poem into a song, that's such an
Speaker:accelerator. And that's where I keep hearing the stories over and over again,
Speaker:whether it's in language, whether it's in art.
Speaker:It just keeps repeating itself that people are able,
Speaker:through percussive prompting, you know,
Speaker:you just keep beating on it until it gives you the answer that you want
Speaker:or need. But because it can do so much so fast,
Speaker:it can fail 3 or 4 times before it gives you
Speaker:the song or the paragraphs or or what have you
Speaker:because it it is an accelerator. So
Speaker:There's no doubt. And, you know, I I was having a
Speaker:healthy debate with the chair of the illustration department of the Savannah College
Speaker:of Art and Design, and 2 of our kids went to SCAD, and we
Speaker:live here in Savannah. You know, and and her initial reaction
Speaker:was, oh, AI is gonna take my job. And I said, no. I said, it'll
Speaker:take your job if you don't learn AI. Right.
Speaker:But, you know, our designers and illustrators, we're a family creative firm, so they're
Speaker:my daughters are illustrators and designers. They use they're
Speaker:using it today. We're designing our Christmas card. Nice. Now, the ultimate
Speaker:design of the Christmas card is definitely gonna have a human touch. It was written
Speaker:by my son and I, who's our creative writer. So we we wrote it. And
Speaker:we wrote it without the help of AI. We did. We just wrote it
Speaker:ourselves. And then, what we
Speaker:didn't do and probably should have is pumped it back into AI and said, hey.
Speaker:Would you analyze this as a Christmas card and offer any suggested edits? Right? Because
Speaker:that that is one benefit of AI is you can get an instant critic on
Speaker:your work. Yep. And, but, you know, we did a
Speaker:couple of you know, as as the writers in the firm, we did a couple
Speaker:of we did some creative direction and some mood boards of what we wanted the
Speaker:Christmas card to be like, but then we gave it to our designer and illustrator.
Speaker:And, you know, and then she ran with it. And, you know Jeez. And she
Speaker:did use AI as part of it, but, you know, she added her own little,
Speaker:you know, touch to it from an illustrator perspective. And, again,
Speaker:you know, I feel like a broken record here, but I keep emphasizing,
Speaker:you know, illustrators, you know, over the last, you
Speaker:know, probably 15 years, they've been doing
Speaker:something called a mash up, where they don't actually like, if they need to put
Speaker:a rock in an illustration and concept art, they don't actually draw
Speaker:the rock. They go to Google and say rock. You know what I
Speaker:mean? Images. They grab a rock they like, put it in, paint
Speaker:over it, fundamentally transform it from a copyright perspective. They
Speaker:fundamentally transform it, and then they're fine. Right? You know, I I loved
Speaker:a couple of things. That's one that you just said, and then I'll go back
Speaker:to something you mentioned earlier. I love that your family is working with you.
Speaker:That that's a huge blessing, and I know because my mine
Speaker:work with me. And you mentioned earlier about that. Nice, isn't
Speaker:it? It is. And then you mentioned earlier about the spiritual aspect of that.
Speaker:Both Frank and I are believers, so we we track. You know,
Speaker:we we get what you're saying, and that all kinda ties together.
Speaker:And my my children are older than Frank. So Frank's getting there. They've he's
Speaker:got a teenager, a couple of teenagers, I think. No. I have a
Speaker:preteen. Preteen? A teenager, preteen, and a toddler. And
Speaker:so mine are a toddler. Oh my goodness. I'm a glider. There you go.
Speaker:Yeah. And so I've got 2 children from my first marriage, and they are
Speaker:the moms of my grandkids. And then I've got 3 children from my second
Speaker:marriage, and they the youngest one is now 17. So I've kinda
Speaker:done the the family, almost the family 2 point o thing,
Speaker:but, it's super cool because there's they
Speaker:never say things like half brother, half sister, or anything. Like, they're
Speaker:all brother, sister. And they they mostly get along. They're
Speaker:different. I mean, gosh, they're 2 sets. You know,
Speaker:they in in between themselves, you know, same
Speaker:mom and dad, they they don't always get along either. But it's it's
Speaker:fascinating to to see what
Speaker:I'll say this about it. I think the spiritual, dimension that you bring to
Speaker:it brings a purpose beyond just
Speaker:something. I don't wanna, I don't wanna poo poo it, but I also wanna make
Speaker:the distinction. It's like if you're just in this for doing money,
Speaker:for making money, it's not the same as if you're in it
Speaker:for fulfilling some purpose beyond money. Do you wanna
Speaker:make money? Well, yeah, you kinda got to. But
Speaker:is it all about the money? No. And the
Speaker:best and I would say the people who make probably the most
Speaker:money in general, you know, 80 20 rule applies,
Speaker:are the people who are driven by passion, driven
Speaker:by some purpose that's beyond that. And I
Speaker:know that's true of me, and I know, you know, I know it's true of
Speaker:Frank. It sounds like there's that dimension, in your life and work as
Speaker:well. Yeah. Agreed. Yeah.
Speaker:Or I'm sorry. I should I should say amen. Yeah. There you go.
Speaker:Well, I I think that there's an interesting thing here because I think one of
Speaker:the things that I think has shocked a lot of people it's been
Speaker:about 2 years since chat gpt was released. Right? I think
Speaker:almost to the week almost to the day, but definitely to the week. Mhmm.
Speaker:And I think that there was a certain smugness
Speaker:in the creative class that prior to
Speaker:generative AI, that they would have been the last jobs on earth.
Speaker:Right? Like, the most ridiculous things you'll ever have heard Mhmm. Would never
Speaker:be replaced. And then suddenly, I think 2 years ago, you
Speaker:haven't had this big bag moment of, oh, wait a minute. You
Speaker:know? And I when I say creative class, I don't No. It's just artists. Oh,
Speaker:no. There are people that are very worried in the creative class for sure. Yeah.
Speaker:Yeah. And it's it's it's one of those things where,
Speaker:you know, the whole idea of, like, you know, the low skilled jobs will be
Speaker:automated away first. Right? That was that was the the the mantra of of
Speaker:kinda AI people up until about 2 years ago this week.
Speaker:But I think it really shook people
Speaker:to the core to what does it mean to be human. Right? Because no one's
Speaker:really figured that. No one really has a good solid
Speaker:mathematical foundation of what does it mean to be creative? What does it mean to
Speaker:be human? Right? I think. Right? This is just
Speaker:me. And one of the things that people could
Speaker:would always point to whether it was, you know,
Speaker:weaving machines in the 1800 or, you know,
Speaker:factory assembly lines in the 1900 and, you know,
Speaker:whatever we have going now in terms of automation, was the idea that,
Speaker:well, a machine can never be creative.
Speaker:And I think 2 years ago, I think we're still struggling to get our head
Speaker:around that. Right? And then when you start throwing in other things
Speaker:like, well, you know, the notion of sentience. Right? The notion of a
Speaker:consciousness and things like that, then it really gets muddled. And again
Speaker:like you said before with our prevalence
Speaker:to anthropomorphize things
Speaker:and certainly I think today's culture generally
Speaker:that's really muddied the waters
Speaker:in terms of what what does what does it mean to be human? What does
Speaker:it mean to be creative? And what does it mean? And I think you're you're
Speaker:seeing people kind of go into 2 camps or maybe more
Speaker:than 2. But the 2 obvious ones are extremes on the spectrum of I'm
Speaker:never touching AI. If you use AI, it's cheating
Speaker:versus there's people that use AI, but don't have
Speaker:any soul to it. Right? Like the example of you actually reading the book. Right?
Speaker:Yeah. I've have AI. I'm guilty of it. I have AI. I have no book
Speaker:l m. I'll give it a PDF. It summarizes like a 300 page book for
Speaker:me. I can listen while picking up the little one from daycare. I can listen
Speaker:to their summary of the book. I've done it just as an experiment. And there
Speaker:and there's as much value in that as reading cliff notes of of mice
Speaker:and men. And I I mean, here's the thing. I mean, this is
Speaker:you know, at the time, I didn't realize it was a sign that I actually
Speaker:had a career in writing and and and, you know, storytelling,
Speaker:but I would show up at my high school on the
Speaker:day morning of the paper was due that day, and I would
Speaker:sit and I'd interview my classmates about the book report
Speaker:that was due. And I'd quickly write up a 2 page report on yellow
Speaker:notepad because we didn't have typewriters and, you know, that stuff. And it's and I
Speaker:turned it in and get a, you know, a b, whatever. And I didn't
Speaker:care. It's a long story, but I didn't really have a parent that was
Speaker:caring about my grades, and so I didn't care about grades. And you know what
Speaker:I mean? So Mhmm. You know,
Speaker:I would just interview people. Did I get less out of that as a human
Speaker:being? Absolutely. You know what I mean? Yeah. Every cliff note I
Speaker:I I didn't read this is true story. I didn't read one book in high
Speaker:school. Oh, wow. Not one book.
Speaker:Am I a better person because of that? No. I
Speaker:probably should. I should have read books, but you know what I mean? But
Speaker:you know, and and that and that is the worry. But you know, going back
Speaker:to your point, I think there's another reason why the
Speaker:creative class are so worried. And it's because
Speaker:AI democratizes creativity. I believe
Speaker:that every single person is creative. You guys are engineers, but I think you're
Speaker:creative. I think every every child is
Speaker:creative in our public education system pounds it
Speaker:out of them. Our culture pounds creativity out of children. Right?
Speaker:They're right here. Yeah. Everybody is creative. Everyone.
Speaker:Right? And what AI allows
Speaker:us to do is to if you have an
Speaker:idea, you can then now use AI
Speaker:to bring that idea to life, and that
Speaker:scares people who have been the gatekeepers of that
Speaker:creativity it scares people who write
Speaker:music and produce produce music that I can create a folk song without
Speaker:them it scares it scares writers
Speaker:right That a CEO can write a book
Speaker:without their help. And and and I
Speaker:believe it should actually
Speaker:to me, AI will have in the long term this kind of
Speaker:sifting effect. And I'll give you one example
Speaker:because I've never been a fan of the
Speaker:brand consultants who make 1,000,000 of dollars coming up with brand
Speaker:purpose, mission, and vision Because I just think it's so
Speaker:obvious. Right? I I I like really you paid
Speaker:$1,000,000 for that? For somebody to come in and tell you what your purpose and
Speaker:your mission and vision is? You know what I mean? And then they're so
Speaker:long winded that it's very difficult for people to make
Speaker:decisions. I I am into simplicity when it comes to storytelling.
Speaker:Right? The best stories are just a few words long.
Speaker:Again, I had nothing to do with it. But at Animal Kingdom,
Speaker:the story there or the theme there is the intrinsic value of nature.
Speaker:Very simple. Mhmm. If that's the story, then
Speaker:and if you and if you stay true to that story, then all
Speaker:decisions become relatively easy. You know, and the guy that
Speaker:was the imagineer over at Joe Rodey talks about it. He's like, okay,
Speaker:you have a door in a zoo theme
Speaker:park about the intrinsic value of nature. Is that is the door steel
Speaker:or is it wood? Wood.
Speaker:Obviously. Right? You know? It allows you to make decisions if you
Speaker:keep it simple. I think when you when you, make
Speaker:things complicated with all this brand mission vision stuff, it's amazing. But but you
Speaker:can go into chat gpt now, and you could basically say, hey, could you give
Speaker:me the mission vision of the I mean, this, you know, this train, for example,
Speaker:did not have a brand position and and brand purpose and mission and
Speaker:vision. I just asked ChatGPT to do it for us, and it it nailed
Speaker:it. It nailed it. Wow. So
Speaker:if you are if you are a creative in a
Speaker:industry that is a bunch
Speaker:of already, and again, bias
Speaker:here. I think a lot of brand consulting is smoke and mirrors and
Speaker:just stupid and ridiculous, but they
Speaker:convince people to pay them a lot of money to do it. So if you're
Speaker:in an industry where, you know, it's a
Speaker:bunch of smoke and mirrors, well, you're exposed, and AI is gonna
Speaker:expose you. There's there's there's just ignore the man behind the
Speaker:curtain, so to speak moment. Exactly. Exactly. So
Speaker:listen, if you're not good, if you're not talented, I mean, you can
Speaker:certainly try to use AI to, you know, beef up your talents. But the bottom
Speaker:line is, it is gonna have a sifting effect.
Speaker:Because I think if one creative
Speaker:firm is only using AI to generate ideas and another firm is
Speaker:using their own inspiration and sparks with AI to enhance
Speaker:those inspirations, very human inspirations and sparks. I
Speaker:believe the latter agency is gonna win.
Speaker:Yeah. Just like the haikus. Just like the haikus.
Speaker:So, I think it will
Speaker:have you know, that kind of effect on the industry. And,
Speaker:again, it will also and this is totally true. We have no idea where it's
Speaker:gonna take us. We can guess. Yeah. I mean, one of my
Speaker:favorite story about technology not, you know, not really
Speaker:knowing where it's gonna take us is I worked on the Iron Bridge,
Speaker:Iron Bridge in the UK, Coalbrookdale. It's where the blast
Speaker:furnace was invented. Like the coke
Speaker:fired blast furnace, right? Was in Iron Bridge, UK.
Speaker:And Abraham Darby, and this was I think, oh I'm gonna get it
Speaker:wrong, like 1807 I think. Or maybe it was
Speaker:in 7th, so I can't. I'm getting to get the date
Speaker:wrong. But it was Abraham Darby and all he was trying to
Speaker:do was make a cheaper iron pot.
Speaker:That's it. He was simply trying to find a better way to make an iron
Speaker:pot. Yeah. That's it. That's all he was trying to
Speaker:do was make an iron pot. Invented the blast furnace,
Speaker:and then because of that blast furnace, they were able to
Speaker:make, steam engines because the iron. Right?
Speaker:You because you couldn't make a steam engine without, you know,
Speaker:without the ability to make it with iron. You know? So iron bridges, iron
Speaker:buildings, iron, you know, you know, iron steam
Speaker:engines, railroads, everything in the industrial
Speaker:revolution was born out of that blast furnace. And all the guy was trying to
Speaker:do was make a better pot. So, you know,
Speaker:we always we never know exactly where this technology is going to take
Speaker:us. That's true. I mean, we have prognosticators who think they
Speaker:know. And I Yeah. Think I know in certain areas where
Speaker:it's gonna take us. But at the bottom line, I don't know
Speaker:exactly where it's gonna take us because somebody, some human being is
Speaker:gonna come up with some really creative way to use AI that
Speaker:none of us have thought of. Well, let me go back to, like, the nineties.
Speaker:Right? Like, where, when the Internet was first kinda
Speaker:starting to become of its own, like, the the graphical browser was new. Who would
Speaker:have thought that would have replaced going to the mall? Who would have thought that
Speaker:you'd be able to, you know, interact with people on
Speaker:a device like this? Right? It just didn't
Speaker:seem possible. Right? And it just that had all
Speaker:these let alone you know, what's the joke about,
Speaker:I mentioned in the last episode where it was like, don't talk to strangers. Don't
Speaker:get it. Don't talk to strangers on the Internet, and don't get into
Speaker:strange people's cars. And what do you do when you call an Uber? You
Speaker:do exactly that. So true.
Speaker:So true. Yeah. Well, the potential is I I agree with you, Jeff. The
Speaker:potential is just limitless. And like you, I'm kind
Speaker:of kinda waiting to see what all comes of this.
Speaker:And we get to interview lots of guests,
Speaker:doing work, or some of them doing work on the literal cutting
Speaker:edge. We've actually had a few
Speaker:guests that were CEOs, of companies,
Speaker:and they said, you can't release this until we send you an email
Speaker:saying that you can't, because they were telling us basically Oh, yeah.
Speaker:Trade secrets. And so hearing that, that's,
Speaker:of course, that's that's cool and shiny from a podcast
Speaker:perspective. Don't get me wrong. We, you know, certainly love it when
Speaker:that happens. I I love hearing people talk about
Speaker:very pragmatic, very practical, very applied,
Speaker:things because and it you know, I wasn't always an engineer. I started
Speaker:as a farmer. And, you know, grew up on a a small
Speaker:farm, not too far from where I live now. I live in
Speaker:Farmville, Virginia. And, I mean, you mentioned Savannah.
Speaker:Beautiful, beautiful place there. Yeah. Very pretty there. I
Speaker:I lived in Jacksonville for a few years, and,
Speaker:we would often drive from from Jack's back up to Virginia where the rest
Speaker:of our family was. And we'd come through Savannah. We'd jump off
Speaker:and go through and see just just drive through. We didn't I
Speaker:mean, I think there was the is that where the fountain of youth is
Speaker:attraction in Savannah? That's Saint Augustine. Saint oh,
Speaker:okay. Saint Augustine. There's there's something like that there. I've I've
Speaker:There's a there's a fancy there's a nearly nice fountain in the middle of town,
Speaker:if memory serves. Maybe that's where we left. Forsyth, yeah.
Speaker:Forsyth Park has a beautiful fountain. Yeah. So we'd stop there. But just
Speaker:it was just relaxing to get off of this, you know,
Speaker:more efficient, if you wanna call it that, highway
Speaker:and and drive through this town very slow, you know, slow
Speaker:way down, quarter or third of the speed. And just
Speaker:it was just so peaceful just, you know, driving through there and and getting
Speaker:that, I don't know, a renewal of the soul almost because, you know,
Speaker:it's a long drive, from Jacksonville to Virginia.
Speaker:And I just the the application
Speaker:of the I guess it's
Speaker:instead of humanizing AI, and I'm kinda changing the subject here
Speaker:midway, but instead of humanizing or or, you know, doing
Speaker:the anthropomorphic thing, letting it
Speaker:enhance our work, letting it assist us in
Speaker:being creative, letting letting it help
Speaker:improve our life and work and efficiency
Speaker:and just the amount of work, you know, we're able to crank out
Speaker:on this. That's I think that's more of a thing. Is
Speaker:is it gonna cost people jobs? I I agree with you, although I hadn't heard
Speaker:it characterized that way before that if you're
Speaker:phoning it in, you're faking it and, you know, mail and then
Speaker:sending out invoices, then maybe, probably.
Speaker:As as it gets better. I mean, there's no doubt it will take I mean,
Speaker:but here's the thing. That's that's life. I mean, my first job was at
Speaker:the Salt Lake Tribune and Deseret News Newspaper Agency. It was a joint operating
Speaker:agreement company, the newspaper agency in Salt Lake City, Utah. That was my first
Speaker:job. And and I remember there were, you know
Speaker:and then I and then I went to the Hamilton Journal News. And at the
Speaker:Hamilton Journal News, they weren't advances, the Salt Lake Tribune and Deseret News. At the
Speaker:Hamilton Journal News, we still had a union shop
Speaker:where somebody who was a union, right, a union employee
Speaker:would paste up the newspaper on big pay stub boards,
Speaker:like the headlines, the pictures. You know, and I'd stand there
Speaker:with my and I still have it actually on the shelf, my pica and points
Speaker:wheel, you know, to to to crop pictures. And, you know, and I'd
Speaker:stand there with the union member, and I was not allowed to touch that pay
Speaker:stub board because I was not in the union. Right? If I tried to move
Speaker:Wow. If I tried to put my finger on that board and move it, you
Speaker:know, a point or a pika this way or just you know,
Speaker:I was yelled at. Right? I mean Wow. And then they would take that they
Speaker:take that big pay stub board, and they would take it into the next room,
Speaker:and they would photograph it. Right? And then they would, you know,
Speaker:after they photograph it, they'd add, you know, the the acetate to it,
Speaker:and they take it and and print the newspaper from it. Right? Wow. That was
Speaker:a very real thing. That was my my first career out of college
Speaker:was in journalism. And, those jobs are
Speaker:gone. Yeah. Never to come back. Never.
Speaker:You know? And
Speaker:that's okay. You know what I mean? Because some jobs come up. I mean, the
Speaker:Exactly. The college football the college football hall of fame job we did. Right? We
Speaker:had over a 100 people working on it, like, a 112 people working on it.
Speaker:Right? And we probably had at at one point, probably about
Speaker:15 people doing prompting. Right? Oh, wow.
Speaker:It it's work. It's a lot of work. And the creativity,
Speaker:you know, there's a lot of creativity that goes into prompting a
Speaker:lot. And I have to tell you. And there's a lot of failure. One thing
Speaker:that we've learned that was not even possible was
Speaker:AI is not ready to do face painting and body painting of fans in a
Speaker:college football. It's just not ready. We tried it. Oh,
Speaker:my gosh. We've spent so much time trying to get the prompts right
Speaker:to do body paint and face paint, and it just didn't
Speaker:work. It just didn't work. And then this was probably
Speaker:from a a nerdy perspective. What you guys might appreciate the most.
Speaker:How do you come up with the right colors for
Speaker:764 different college football teams when you can't use
Speaker:hex codes, can't use pms colors, you have to accurately describe
Speaker:in English the difference between Clemson's orange, the University of
Speaker:Tennessee's orange, Auburn's orange, Florida's orange, and the
Speaker:University of Texas is orange. And if you put burnt orange for
Speaker:Texas, you get somebody on you get
Speaker:someone charred coming at you get you get, like, on
Speaker:fire, like flame charred. Oh, man. Look at the little girl about the burnt If
Speaker:you put pumpkin orange for Clemson, you'll get a hallucination where the person's
Speaker:holding a pumpkin wearing a marching band uniform. Right. So
Speaker:how do you describe accurately in English 764
Speaker:different colors? That in and of itself was a
Speaker:huge challenge that human beings solved. The computers didn't solve that.
Speaker:Right? AI did not solve that. We had to solve that
Speaker:issue. Wow. So there's a lot of work. Do you end up
Speaker:do using hex codes? I'm curious. Oh, no. No. You can't use
Speaker:hex codes with AI. No. We we we had to come
Speaker:up with a solution using English to describe the colors that
Speaker:would match accurately. Doubt. What
Speaker:we ended up doing is we created a library of colors.
Speaker:And then and then we would say, okay, this orange
Speaker:works for these 3 teams. This orange works for this one
Speaker:team. This orange works for these 2 teams. This blue works
Speaker:for these 4 teams. This purple works for this. So we
Speaker:literally created a you know, so it's not
Speaker:perfect, but it's it's it's close enough
Speaker:that we you know, nobody's gonna be yelling at us for, like, you got my
Speaker:orange wrong. Right? But we we literally
Speaker:just we created essentially a color wheel in AI,
Speaker:and then we then matched. And there were a few
Speaker:outliers where it was like, oh, you know, there were some where it was
Speaker:like they had a custom color just for them. But most of the colors, we
Speaker:were able to apply it to, you know, as, you know, a certain number of
Speaker:teams. And so that that's that's essentially how
Speaker:we solve that problem. But then there were there were other problems as well. So
Speaker:I I have no idea. I I have no idea how to solve that problem,
Speaker:but I would my first thought was, send it an image, like,
Speaker:of a color palette and say, you know, a number, the
Speaker:the colors that you know, there's gotta be some subset of some of the hired
Speaker:you, Andy. Maybe you coulda helped us. I don't know. I I don't know. I
Speaker:don't know if that woulda worked or not, but I had the same issues when
Speaker:I've you know, it it seems like the AIs that I work with and I
Speaker:work with a handful, of LLMs, and I'm
Speaker:asking it to generate images. And I have the worst,
Speaker:the worst experiences ever with that. Frank, on the other
Speaker:hand, Frank is a naturally gifted graphic artist. He
Speaker:is an artist Thank you. Who went to school,
Speaker:to learn computer programming languages, and he's gotten
Speaker:into AI. And he's the he's the data science person in this
Speaker:team. I credit my parents with that because when
Speaker:they were, like, there were really only a handful of careers,
Speaker:doctor, lawyer, engineer, or, the
Speaker:military. Yeah. They wanted you to get a real job.
Speaker:That was how it was. Then there were only, like, 3 type 4 types of
Speaker:jobs, doctor, lawyer. And now you're like, look, mom and dad.
Speaker:I'm a podcast host. That's right. Right. Right. Well, when I switched to
Speaker:computer science, when I switched to computer science, that was a
Speaker:big that was a big thing. Because originally, I went to college to be a
Speaker:chemical engineer. And then I had to convince my parents that this
Speaker:was a legitimate engineering discipline with
Speaker:a monetary upside. And that was,
Speaker:you know, today, you you how could well, okay. Maybe with AI,
Speaker:but, like, maybe programming isn't necessarily have
Speaker:the the the bright future it once did. But, you know, it's hard to
Speaker:imagine, I think, kids today, like, well, how could how could computer
Speaker:science not be considered an engineering discipline? And,
Speaker:you know, the 1990 something, it was not
Speaker:immediately obvious. Yeah. Yeah. But it's you know,
Speaker:I I have the prompting. I I have just the
Speaker:worst luck, prompting for image type stuff. So
Speaker:I've come up with a couple of hacks to do it, but my number one
Speaker:hack is to email Frank. Email is your own. Message
Speaker:message Frank. I said, Frank, I need something that looks like this. I
Speaker:won't convey this image. And, you know, he's got Frank's Yeah. You
Speaker:know, his his free time is spiky. And so when he
Speaker:gets the next free time, he thinks of me. He'll he'll build something or send
Speaker:me a song. He's done all my intro videos and all of that stuff,
Speaker:and they're all awesome. But he has that natural gift already, and I don't. I
Speaker:still don't color in the lines. Yeah. You know? It's a so it's not my
Speaker:idea. There's a there's a gift to prompting. There is. There's a talent to it.
Speaker:And, you know, I tell every young person who's in college who
Speaker:asks me for advice, I'm saying, learn learn prompting. Yeah. That's
Speaker:that's the if you and, again, it's it's a combination of skills. I
Speaker:mean, you know, again, I've I've got Discord popping over here right now
Speaker:on Midjourney as I'm watching, you know, my kids working on our
Speaker:Christmas card. They're coming up with different ideas, and, you know, you know
Speaker:That is so cool. It is cool. I mean, you know, and they'll some
Speaker:ideas, actually. But I mean no. I mean and they'll end up
Speaker:painting, you know, painting over it, you know, and and customizing it to
Speaker:a certain degree. But that's, you know, that's,
Speaker:you know, that's it's just it's a
Speaker:natural evolution. I I you know, people who are like,
Speaker:oh, again, I get it. We have to
Speaker:guard ourselves. We cannot get lazy,
Speaker:right? We have to make sure that we still Don't be like
Speaker:me in high school. Read the books, Right? Don't don't just
Speaker:go with the the cliff notes. But there again, you
Speaker:know, there's always been ways to cheat. Always.
Speaker:Yeah. Yeah. And Shorten road. Technology makes it easier to cheat, but there's
Speaker:always been ways to cheat. Always. Sure. I mean, you
Speaker:know, so we just have to make sure that we
Speaker:don't cheat. We have to have the discipline to actually, you know,
Speaker:read, write, look for that spark of inspiration. And,
Speaker:again, at the end of the day, people ask me all the time, well,
Speaker:oh, what's the secret to your creativity? How come you're so creative? And I
Speaker:think there's a much longer conversation, but I
Speaker:think a lot of it is just about making connections. And it's about having stimulus
Speaker:coming in. It's a simple formula. You guys appreciate formulas.
Speaker:You're computer scientists and math people.
Speaker:In order to get something out, you have to put something in, right?
Speaker:In order to have an idea come out of your brain, you have to have
Speaker:stimulus come into your brain. So the more stimulus you put in,
Speaker:the better opportunity you have to have great ideas coming out. And if you
Speaker:want a creative company, you know, make sure you surround
Speaker:your employees with a lot of stimulus. And that includes things like food
Speaker:and great design and music
Speaker:and and encouraging trips. You know what I mean? A lot of our ideas
Speaker:come from simply what we call hashtag research, which
Speaker:is we go places. We see things. We do
Speaker:stuff Because we're in the experience business, and so
Speaker:we want to take part in experiences. We wanna
Speaker:go look at stuff. And so, you
Speaker:know, AI is yet one more point of stimulus that can
Speaker:come in. We just need to be careful that we don't let it,
Speaker:act upon us. We need to be the one that
Speaker:uses it and and commands it to to Yeah. To
Speaker:work for us rather than have it command us. I love that point.
Speaker:And it's a it's a great I think it's a great
Speaker:summary of of of a lot of the points that we've
Speaker:talked about on the episode. So, Jeff, if people wanna learn more
Speaker:about you personally and your business, where
Speaker:can they find out more about you and the business? Well, thanks,
Speaker:Andy and Frank. It's been great to be on and talking with you. I just
Speaker:love I mean, we could go on for hours and hours talking about this stuff.
Speaker:Well, it's very inspirational, which is Same. Yeah. It's
Speaker:it's exciting. It really is. I you know, it's it it is. 1 of 1
Speaker:of the yeah. 1 of the sorry. One last thing.
Speaker:I mean, just just like Okay. You know, like, one of
Speaker:the projects we're working right now is talking to a fire sprinkler. Right?
Speaker:You know, and, you know,
Speaker:but have the sprinkler talk to you about engineering from a fire
Speaker:sprinkler's perspective. But just something like that, you know,
Speaker:we it's just fun. I mean, do we all have that real time
Speaker:conversation with a Spire sprinkler? Are you kidding me? Or a lithium ion battery to
Speaker:talk about thermal runways. There's so many things you can do with it. Anyway, I
Speaker:digress. If you wanna get a hold of us, honestly, you know, just Google
Speaker:Creative Principles, creativeprinciples.com. LinkedIn's an easy way
Speaker:to find us. You know, Jeff Thatcher with a g. You know, Thatcher like Margaret,
Speaker:the prime minister. And if you're old enough, you know who she is. But, you
Speaker:know, but that that's the that's the best way to find
Speaker:us. Just find us online. And, yeah. It was
Speaker:great talking. I really appreciate the time. Oh, same. Excellent. Same
Speaker:here. And we'll let the nice British lady finish the show.
Speaker:And that's a wrap for this episode of Data Driven. A massive
Speaker:thank you to Jeff Thatcher for taking us on a journey through the world of
Speaker:immersive experiences and the role AI plays in creating
Speaker:unforgettable stories. From theme parks to football
Speaker:fields, Jeff reminded us how technology can spark creativity
Speaker:and amplify the human connection when used wisely. If you
Speaker:enjoyed today's episode, don't forget to subscribe, leave us a
Speaker:review, and share it with your network. And as always,
Speaker:stay curious, stay data driven and maybe keep an eye out for
Speaker:where you might show up in your own favourite story someday. Cheers
Speaker:everyone.