Matt Fanslow – Kobayashi Maru – Lessons From Star Trek [FTR 77]
Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN. His primary responsibilities are to diagnose driveability and electrical/electronic issues, and perform most all programming, coding, initializing, adoptions, etc. Basically, if it needs to be figured out or has wires, it goes to Matt. He’s been a tech since 1996.
Matt is also a subject matter expert for ASE and has instructed at Vision Hi-Tech Training and Expo.
Matt has participated on 18 ASE technical committees for the ASE Practice Test, A6, A7, A8, and L1 tests. He’s also done case studies for Standard Motor Products.
Fanslow’s goal is to do everything in his power to improve the overall level of professionalism within the automotive and light truck repair trade and also raise the level of its public image. Matt Fanslow’s Previous Episodes HERE.
The Kobayashi Maru is a training exercise in the fictional Star Trek universe designed to test the character of Starfleet Academy cadets in a no-win scenario.
There was one Starfleet cadet that beat the ‘no-win’ Kobayashi Maru
Do you have a Kobayashi Maru (no-win situation) in your shop or in your bays
Are your supporting systems so broken that your people are designed to fail (unwittingly) and they cheat the game to win
Do you get upset because your equipment, systems, and processes do not support anything but gamesmanship to win?
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