Mike Tatich and his wife Serena started TMT Complete Auto Service Center in March of 1984 in Bremen, IN. Bremen is a small town of 4,600 people with 2 stoplights. The shop has undergone many evolutions since its tiny beginning as a tire store and body shop. Mike has become a John Maxwell Leadership Certified business coach. He has a story of letting go, a perfectionist control freak, a helicopter dad, and he needs to get busier doing other stuff. Find Mike’s other episodes HERE.
Key Talking Points:
Get any great advice that you still follow today?
Ever had a mentor?
What drives you?
What is the latest book you read? Big take-a-way?
Do you still have the fire you had when you first started?
How do you re-energize?
Any secrets to ‘time suck’?
A big secret to building a strong relationship with Customers?
Share a car count idea?
Name something you tried that didn’t work?
Would your organization crumble if you stepped aside?
Top three most important needs to open a shop?
The most recent update to your processes/system
Are you paperless? When did you go?
How is consolidation in the industry going to impact you?
Ever made a major pivot in your business? If yes, what?
If you could send a message to yourself 10 years ago, what would you tell the younger YOU?
If you could pick up a new skill in an instant what would it be?
When in your life have you been so passionately focused on an activity that you lost track of time and what you were doing?
Favorite vacation spot
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