Topics:

• Misaligned Incentives
• Traditional Primary Care
• Virtual Primary Care
• Telemedicine
• Consumer Experience
• Provider-Patient Relationship
• Employee engagement
• Downstream Cost Savings

In this episode, Michael introduces you to Dr. Jay Parkinson, Founder and CEO of Sherpaa. Join us as we discuss how Sherpaa, a virtual primary care practice, provides improved primary care access and high-quality care through an innovative digital platform designed to deliver a better experience for both providers and patients.

Here’s a glance at what we discuss in this episode:

• How misaligned incentives, middlemen in the supply chain of healthcare attempting to maximize profit and complexity impacts cost in our healthcare system
• Dr. Parkinson’s perspective on problems with the traditional primary care model and the “office visit” model
• How Sherpaa redesigned processes of getting care and communication practices between primary care providers and patients
• Why a primary care provider would abandon the traditional model and commit to a virtual primary care practice
• How the patient experience in a virtual primary care practice compares to a traditional primary care model
• Why 70% of primary care and specialist encounters do not require an in-person visit
• The multiple ways for patients to engage and communicate with providers
• The key differences between virtual primary care and telemedicine
• How Sherpaa doctors are trained to be cost conscious and leverage and refer patients to high quality, lower cost options when additional care or services are needed
• How Sherpaa partners with employers to achieve 35%-75% employee utilization and engagement
• Sherpaa’s fee structure options for employers
• How Sherpaa helped one employer to reduce unnecessary emergency room visits by 25% and urgent care visits by 36%
• Obstacles that Sherpaa has encountered to employers implementing their service
• Exciting developments on the horizon for Sherpaa
• Sherpaa’s website and contact information: https://sherpaa.com/ or email at Jay@Sherpaa.com