Michael Haeg is the Director of Business Development at Century Interactive. He says they are phone nerds and have a solution called ‘service setter’ that shops use to improve their phone skills and close more sales. Who wouldn’t want that? Michael points out that the “owning the phone” has a bigger impact on business today than many business owners realize. If you have an interest in booking more appointments; then the podcast will have big value for you. Michael says:
The amount of inbound calls to businesses are going up year over year
Don’t discount the fact that phone procedures and ways to manage your phone will bring in new selling opportunities.
The telephone continues to be your lifeline to sales.
If you can measure it then you can manage it and they are expert at this.
Bottom line Michael says that his system can grow your top line and he has numbers to show how it works.
Contact: firstname.lastname@example.org or 214-613-1170. He’s on twitter: @mikeahaeg