Online to Offline seeks to provide service in creating sustainable and scalable business development teams. They could help scale their business and increase their revenues and profits. However, their primary mission is to create jobs for vulnerable youth and women.

In this episode, Mat shared how he uses his business to drive his passion for helping other people, especially youth and women who are abused and deprived of their human rights.

He talks about his feelings of emptiness that people don’t need his expertise. 

However, as he immersed himself in the stories and what he saw in Thailand, he started to feel how grateful people were. That there is more to life and money. 

Seeing the big problem in Thailand, his heart was touched by God, and he just could stand by idly. And so he started helping youths and women, eventually solving it by providing jobs to these people.

Mat Boyle talks to Dr. Brad about how he shifts his perspective on measuring success by the amount of money into measuring success by the number of jobs they create. And that mindset made him change everything he knew from the business point of view.

Episode 225 of The Beyond Adversity Podcast is a must-listen for anyone who wants to change, fight human rights abuse, and give opportunities to those in need, for you to realize that there is more in life and money and the feeling of joy and fulfillment in changing other people’s lives.

“The Beyond Adversity Podcast with Dr. Brad Miller is published weekly with the mission of helping people “Grow Through What They Go Through” as they navigate adversity and discover their promised life of peace, prosperity, and purpose. 

https://onlinetooffline.com.au/

Linkedin: https://au.linkedin.com/in/mathew-boyle-08670510

If that's the case of our guest today, Matt Boyle is his name. His company is online

to offline.com.au, from Australia, and he's going to talk a little bit about his business

today. But moreover, we're going to talk about why he seeks to have a successful

business. This helps to serve folks who he has his heart has been broken for. And

we're going to talk a lot about that here on our podcast today. In other episodes,

we're talking about having a calling bigger than the self. So today, Matt Boyle,

welcome to Beyond diversity.

Right. It's a pleasure to be here. Thanks for having us.

It is awesome to have you on beyond the adversity. You have quite a story to tell.

And this has come from the perspective that you are. We're a successful

businessman in another field in Australia. And you're in a different field now. But

you've had an interesting shift in your priorities and life. So I don't want to say too

much because I want you to unpack the story. So tell us, what is the story of what

got you here to this podcast today to share the story of something that you are very

passionate about?

Look, it's it all sort of started way back in 2007, where I was probably one of the first

people to see the internet, changing how people were making buying decisions. So

I immersed myself in that world and became very good at helping, you know,

figuring out that online sales sales process. So by the time businesses started

asking the questions, I happen to be the one that had all the answers, I was able to

grow that into quite a large consulting business, we had offices around Australia,

we had about 70 businesses that worked with as most of them with the automotive

industry. And from a financial point of view, the business was was incredibly

profitable, we grew very rapidly, had had a big team and, you know, we're

booked out well in advance. So that was kind of the beginning, the catalyst

happened to be I met someone that was involved in doing some work over in

Thailand. And the more I got talking to him about what he was doing over there,

and the life that he was impacting, and he was he was involved very heavily in

rescuing women out of brothels, and kids out of brothels and looking at the

travesty, which is sexual slavery and, and human exploitation. And the more he

kept sort of talking and sharing the stories, the more it started to impact me of

going, I can't not be I can't not be involved. I've got six kids at the time. They're my

kids were all sort of very young. And the story is just kept impacting. So after about

six months worth of sort of me, pestering him, he took me over to Thailand, and I

spent three weeks with him, seeing what he sees doing what he does, and we were

rescuing, little rescuing women will rescue and kids then there was a massive

amount of sort of change there. But I spoke to all of these women, and all of them

had the same story that they needed money. And they got caught up in this life

because they needed money. And they were taken advantage of one way, one way

shape or form. And it got back in again, I just could not let that go. So I got back to

Australia. And I was sitting one day in this this boardroom and I had a group of

sales, you know, salespeople that I was training and they're all sitting there crossed

arms and not interested and I'm working there and sort of calculated in my head

that this day cost the company $25,000 For me to be there. And then for the wages

for their sales teams and everything it was, it cost him $25,000 And not one of those

salesperson would be doing what I trained him to do within 30 days that that

money was gone. And as I'm listening to that, I'm hearing and remembering the

stories that you know, we were buying women's freedom, we're not going up to

traffickers and buying them for 1500.

Really, we're talking about humans, human sexual slavery,

is that really what we're talking about? Yeah.

That's what we, you know, that's what we're there that you know, to rescue, rescue

a woman it cost $1,500 to pay off her debts and to buy her freedom.

So you're kind of doing calculus in your head Weren't you in a sense of the value of

human life compared to the value of you know, the bottom line with your

company? Is that part of what was going on there?

Absolutely. And it was just, you know, it dawned on me that have gone well, if there

was a way that I could automate and outsource and create systems around the

sales process Instead of businesses paying me to train their team, for their team

not to actually do the work that's going to impact their bottom line, I could actually

manage these systems, and then I could go give these women jobs to prevent them

from being put in, prevent them from being put in this these circumstances.

So yeah, that's, that kind of dawned on me. And I tried to keep your motivation like

that. Yeah, I tried to kind of let that story go, you know, disappear and go back to

business as usual, and go back to making money, but I just couldn't, you know, the

some of the women that we'd rescued, and that that just kept, kept coming and

going, well, I can't, you know, if human life is so cheap over there, and

you are changing businesses, like every change, man sounds like and, but also, oh, I

also want to come and ask you about this in order to change, sometimes we

sometimes change out of pain or pleasure or just needing a different routine.

In your case, even though you had success in your business, in the automotive

business, you must have had some sense of discontent, or lack of fulfillment in the

first place, I'm assuming here, but I want you to tell me more about it, in order for

you to even seek out something like this in the first place. So talk a little bit about

that sense of emptiness or lack of fulfillment, that you may have a

look, it was on the outside world, from a financial point of view, it was, you know,

massively successful on the inside world. I was spending my days with people that

didn't want my help. And that was that empty, empty feeling that, you know, time is

precious money is infinite, that there's always plenty of money out there. But

there's only a limited amount of time. And I literally just felt that I was wasting my

time. Because the people that I was spending spending it with, didn't actually want

me to be there. They didn't want my expertise. They didn't want the solutions that I

provided, even though they desperately needed it. So that that feeling was empty.

And as, as I kind of was getting immersed in the, you know, in Thailand and all the

stories there and seen how, how grateful people were. And so it started to kind of

dawned on me that there's more to life and money, there's that, you know,

there's more to business and money. And if I could spend my time with people that

were so grateful, so starved or starved of opportunities.

And there are these moments, there's these pivotal moments, some people call

them aha moments. Some people, you know, call them enlightenment, this type of

thing. But what do you think it was for you? Or maybe what was it that influenced

you from your friend, your cohort that you mentioned, who influenced you, that

kind of flipped a switch for you to even want to do this because I think that's what

you're trying to teach people now that the value of this

look, the moment came when we got back from Thailand that the guy that I'd be

working with, and the guy that introduced me, to this ended up stealing about

$30,000 off. And, and through the pain of that I was talking with our pastor at

church, and he introduced me to someone that is doing something similar over in

South Sudan and had a life of, you know, that he found God and found his

mission and was able to make an impact. And they set us up for coffee. And, you

know, Sam just said these words, and to me, guys, some people can be a martyr to

their cause. Others can be a servant. And in kind of thinking through that, and sort

of, you know, letting that pass, the reason that this guy had had ended up stealing

money from us wasn't because he was a bad person. It was because he has

become a martyr to his problem. And he's so traumatized by all the things he's

seen and you know, the lossy saves, but also the lossy hasn't been able to save that,

in his mind, stealing from stealing from someone like me, because we, on the

outside world had had lots of money. As long as he was using that money for good

it wasn't actually that

Sort of a thought process. Yeah.

Exactly. And then in looking at that gone, well, his ability to impact and actually have

an impact has been greatly diminished. Because, you know, he's given everything to

this cause, and he's, he's lost his family. You know, he's lost his wife, he's lost all his

money, and he's now resorting to, you know, stealing to sort of help make this

impact. And when I was talking with Pastor Sam, and it was, You know, how can you

be a servant of the cause? How can you actually, you know, take these lessons and

actually, you know, take this experience and actually grow from it, that's when it

kind of started, the idea started to formulate around, I can actually build a business,

that creates jobs, because that's the biggest cause of the problem so.

You've mentioned jobs, economic, the economic situation that these women found

themselves in, and you obviously, were in a much different economic circumstance.

So the magnitude of your opportunity to serve out of your, out of your

your wealth and so on, was there probably wasn't a huge deal for you to get on a

plane to go to Thailand, you know, just use that. Whereas it had been a huge deal

for somebody out there to try to go to Australia to do anything, right. So,

absolutely.

So what I want to get with you now is matters that you've mentioned some of the

actions that you took, and even though some of them were motivated, by, you

know, your, your colleague who took advantage of you, but still you took the action

to do, what a lot of people wouldn't do is even people have means, even if they

have their moment of some of enlightenment, or some of the aha moment, like,

Oh, that's terrible, what's going on there. But not everybody gets on the airplane

and goes, he's gonna I'm saying, So you took the action to go. And then you took

the action to build a business to help serve this. But I'm also interested, you've

mentioned a couple of times you're mad about inner life, or about what was on the

inside compared to what was the outside? So let's go there for just just a second,

what do you think is the value? Or what is the transformation on a inner life level a

connection to a higher power, a spiritual transformation? What is the how does that

part come into play here with you in terms of the your motivation? You're talking

about spiritual enlightenment here?

Yeah, well, it's, I think Jim Rohn had the quote, of the two most important days in a

man's life is the day he was born. And the day of the day, he figured out why the

journey that I'd been through, I got married young, I had kids young, we had six kids

in eight years, my wife and I, without having to have any twins, you know, so we had

had all this thing, and I was kind of focused on my little world, as far as going, right?

How can I be the best husband that I can be? How can I be the best father? How can

I provide for my kid I provide for my family and make sure that these six little

human beings are gonna grow up to be amazing people. And then, as I was sort of

talking to Thailand, and you know, was looking at all the stories and looking at these

other kids that didn't have this opportunity, and, you know, kids, that parents had

sold them into slavery because they needed money and put them all that through,

it was just, it just touched me and just touched my heart of God, I have to, I have to

do something, I have to make a, you know, make a stand and, and do it.

And, you know, the problem is so big and so, so enormous that it was in that, that

that kind of the evolution, as far as how do I solve that problem started from that

He just donate money. And then I kind of just kept going well, that's not

like, internally, that's not solving the problem. So I kind of just kept

having a sort of sit with it and pray on it and meditate on it, and, you know, there

and then when it kind of dawned on me of going well, you can actually impact these

lives by giving them a job. As soon as I kind of started doing that, when we went and

looked at hiring our first first agent and all that stuff, be able to watch the

transformation in their life, you know, in the gratitude that they operated with, just

filled that cup of just going, you know, I became addicted to that feeling and

addicted to helping those people because they don't have opportunities and

the more opportunities you create from there so grateful for and they, they

embrace it with open arms, they, you know, share that and they then you know, be

able to kind of just, they'll work and do so go above and beyond what anyone else

You we're obviously passionate about it now and you've had this transformation

you've had this you know, the physical transformation meaning that you saw with

your own eyes, what was going on, you experience the emotions and the visual and

the smells and the ugliness and the bartering and the depravity that all took place.

And I'm because I'm putting words in your mouth, but I don't think they're too far

off where you have been because I've seen my share of this myself. And did you

have the kind of spiritual transformation that inner life happened there? Now

let's talk for a minute about what you did cognitively or how you change

behavior. You've mentioned a little bit about your financial peace piece here. But

how you change behavior yourself, and even how that shifted the trajectory in your

business life, to move from, you know, basic kind of a corporate bottom line to the

business you have now is designed in some form or another to serve the needs of

the folks that you're heartbroken for. I'm talking now about what their

practices, habits, things that you do now, differently than you did before.

Yeah, so the biggest thing is that the shifted philosophy where I measured my

success, by the amount of money by the amount of money we made, where now, I

actually measure my success by the amount of jobs we create. So it was it's a

fundamental shift in philosophy that, that I made, you know, I made around that as

going, I want to, I want to make an impact, I want to change lives, I want to improve

life. So that's how I'm gonna measure success and how that then translated

through to activities into tasks into, you know, everything that I do is that, you

know, it's that one decision that changes everything, because now if you're looking

at a business, and you go, Well, how are you measuring success. And you're

measuring it by jobs, all of a sudden, now, I'm looking at different strategies, I'm

looking at, you know, creating opportunities to create more jobs. So that here has

shifted everything, you know, everything that I do in the in from a business point of

view, to you know, in order to be able to kind of serve in order to be able to serve it.

So, it's really hard to define that shift. Well, let me just, you know, in I do this

different and this different, because everything has changed because of it.

So let me reflect with you a little bit about that. It sounds to me like you've had this

shift that you've gone kind of from a serve me type of thing, or serve the bottom

line to serve us to others. And that tells me, the whole serve aspect has really

entered into things here now, especially serving others with love, and with

compassion and care, rather than just kind of any selfish interest in that type of

thing. And so let's, let's go with that for a minute. Right now, the business we have

is kind of a, an outsourcing type business helps provide jobs in one form or another

for people who, you know, may have difficulties finding a good paying job. And you

can say more about that if you wish. But I'd also like for you to go for how you've

seen lives changed either in your business, or in your outreach out of some of the

actions and efforts that you've taken. Can you just go with that for a second?

How lives have been changed?

Yes, so. So there was one, one very sort of striking moment when we're over there,

that it was about four o'clock in the morning. And we're walking through this red

light district, and we've just, we've been observing the movements and some of the

patterns and we saw this girl there that was looking down. hair covering her face

just could not look up. And the guy that will the guy that we're with there, just said,

I've got to go and talk to her. And if you picture the street, it's like the strip in Las

Vegas, there's neon lights everywhere. There's people everywhere, you know, and

you know, the streets full of prostitutes and sex and exploitation everywhere. It's

just like candy, you know, in a kid's store and this is wheeling there that can't even

look up yet. Okay, it's just so ashamed. So you know, just embarrassed and, and

that and I watched this guy go up and sort of go to greeter and as he went to greet

her, this other guy had kind of approached from the same angle

and they kind of stood off against each other for about you know,

what seemed like ages but was probably about 10

It was 12 to kind of confront one another that square it off like to five or six

Its confronted against each other as far as God Yeah. Now, I both want to talk to

this girl, okay. It seemed like forever, but it's probably about 10 seconds before he

moved on and went on to to another girl up there, up straight. And I watched this

girl it was it was like she was been reborn. You know, through that as he was talking

to her, like her face lit up and illuminated. And it was just, you know, it was

transformation on he brought us brought over and introduced us to us and gave

her part gave us part of her story that you know, that she's down here. She owes

the guy that owned this club money and she was paying it off through you

know, through prostitution. And we were going to we were going to help her and

you know, say she was like so grateful and it was just amazing and went,

you know, we walked home and went to bed will buzzing you know, just with that

excitement and just like, like, wow. Now the next morning, the story takes a bit of a

turn that works out, okay. But we were led to believe that she had been murdered

overnight. And she hadn't been. But for about eight hours, we were under the

impression that she was dead. And we, you know, it was it was a Sunday morning.

So we're sitting in the back of this church. And there's these three big guys in his tie

church with, you know, there that were bawling her eyes out over this prostitute we

met in the street a few hours earlier. And, you know, we go through the whole data

set, it's about eight hours that were under the impression that she had been, you

know, that she had been murdered. And at the time was supposed to meet her.

We just went, look, let's just go there, just in case, we don't know, for certain,

let's just go. And we went to the meeting spot, and lo and behold, she walked

through the door. So we found out as we're going through, you know, as we're kind

of going through this, that the guy that owned the club saw us talking to her and

recognized one of the guys as someone that is, you know, paid off debts in the past.

So he put the story out there that she had been executed to make sure that we

actually came back and paid off the debt because ultimately,

he wanted his money he see.

Okay, so in a way, your group was played by kind of turned out to the better in the set. For

Absolutely, we're gonna do it. We're gonna do it anyway. He just wanted to make

sure he got his money. What a phenomenal so story

gonna story. Yeah. Well, well, it gets Oh, I'm sorry. I thought

We paid our debts off. No, no, no, this this the best part. And the part that really

changed me came after we we paid off a debt. So we bought a freedom. And as

soon as she realized that we didn't want anything from it, that we weren't there for

sex, we just wanted to help her. And all that kind of stuff. She, you know, she

opened up and we were we took her out for dinner before we sort of, you know,

brought her to one of the sort of the centers that kind of helped do all the medical

checks and, and all that kind of stuff. And she found out we'll go into this

orphanage the next day, and she grabbed me by the hand and says, So Matt, you

need to take me to give food to these kids, because they're not as lucky as I am. Oh,

my goodness, I've got this photo of her in a supermarket. 30 hours after she

couldn't look a man in the eye. 24 hours after we thought she had been been

murdered 15 hours after she'd been rescued in a supermarket with this trolley full

of food, a grin from ear to ear. And then I watched her for two hours give this food

out to these kids in the orphanage with the most the biggest grin on her face.

So much joy, so much happiness comes up to me and she had never thanked me

for rescuing her. But she came up and she thanked me and said, I thank you so

much for letting me you know, give those food to those kids. Those kids really need

it. They're not as lucky as I am. I'm so grateful for that. And then she went and, you

know, fell asleep on a couch and, you know, slept so peacefully safe, she felt safe.

And she felt safe. And you know, that instant transformation? Like that was 24

hours from 24-30 hours from her from her point of view. But the her willingness to

help others in the appreciation of allowing her to help others.

What a great, great story because it says just last time, your generosity was then

passed on, you know, the generosity has passed on and how sometimes it doesn't

even take. I mean, it takes a lot in one way regard. But how it can multiply here.

And that gives us the sensitivity of what can be and you've done

some amazing things. And what I'd love to see in part of what I'm

about what I'm about in my ministry in my life has seen life transformation.

And I certainly see that in you, Matt, and how you are a person

who's passionate about this, and now you've developed your business to

be to help in this area. And I'm not sure are you a part of any kind of a ministry

or nonprofit or anything along this line that does this type of

thing as well. I'm just curious,

We made the intentional choice of running this as a for profit business. We looked

at and I spent ages looking at all the different scenarios and looking at the different

ministries and the the NGOs and the not for profits that were out there. And I

decided that the the most effective way to have an impact is to actually put a

entrepreneurial framework around it that we're not relying on donations. So all of

Our clients, you know, we actually give value for the services. So they pay us money

in return for services, and we help them grow their business. So it's a commercial.

And I assume that people know, the people you do business with know that this is

kind of part of your DNA part of who your company is, right?

Absolutely. And that kind of they, they, they firstly, understand the fact that we

have world class systems and the value of what we do as far as how it impacts their

business. Because I was kind of looking going, well, if I'm going to be responsible for

these people's lives in these communities, I don't want to be relying on donations

that are sure. And that I want to make sure that I'm on that side. So we lead with

value and lead with it from the commercials of going well, well, if you spend X with

us, we're gonna get, you're gonna get x plus.

There's a lot of business people with hearts out there. And not everybody

has to be in ministry, or NGO and things like that. And there's a need to resource all

these types of efforts. So just take a moment to speak to entrepreneurial types or

business men or women out there who may be thinking, okay, what can I do? What

can I do legitimately, and still keep my company going? And things like this?

What can I do to make an impact in some area that may or may not be sexual

slavery and Thailand, but it might be, you know, providing prom dresses for

underprivileged girls in the inner city somewhere, any number of things,

but speak to that entrepreneur or that business man or woman who may think,

okay, what can I do?

That the decision that you've got to make the order of the decisions is, you know,

firstly, what is the, you know, what's the area that's touching your heart?

So what do we want to impact? You know, from from that? And then the next

question that I always look at is, apart from donation, you know, sending money

away, what is the best way we can impact? You know, what is the best way that we

can impact that, that, you know, education is key in any in any opportunity,

you know, creating opportunity for people to, you know, help themselves and that,

you know, that different type of give a man a fish feeding for a day, Teach a man to

fish, feeding for a lifestyle and look at what is the best way to actually have have an

impact without worrying about the commercial side of it? And then once you've

got that, once you kind of have that clarity over? Well, this is the way that's going to

make the best impact, then start looking at right, how can we commercially

make that? You know, how can we turn that into a product or a service or into,

you know, some revenue opportunity to go from that, so, but one of

the things I talk with a lot of people about specific to my business is, you know,

right, if you you're looking at making an impact, I want to create some jobs, let's

look at the opportunities in your business, let's look at where we can help you grow

your revenue, how we can help you improve your customer service,

retain your customers and create a better experience for your customers.

How can we do that? First, then how can we build a system around it? And then

finally, how can we go and have someone in the Philippines or in Thailand, perform

these tasks to do them in a way that's valuable to the company and adding, creating

income saving money and being a genuine improvement of the bottom line?

As well as then making the impact? So there's, there's plenty of opportunities,

you know, these are what your

to do it, it just takes that different thing

Which I'm talking about here is really kind of creative partnerships, that will help the

greater good help everyone out if you do that. And, and a lot of people sometimes

and people in the business world think, well, if I give away stuff, I'm just taken away

from my own bottom line, or whatever. I think too, you know, even from a faith

based perspective, and I think in practicality, and you help me out here, if it's if I'm

right or wrong, then when people start to be generous and give that stuff away.

Ultimately, it doesn't hurt them it you know, it enhances them. May man maybe not

always financially, but certainly in terms of their fulfillment. Would you agree?

Yeah, it looks it's certainly the experience that I've I've had is when you put making

an impact first. You can go through this kind of evolution of thinking around the

fact of, you know, let's make more money so we can make more of an impact. And

then you can actually go into the philosophy of well, let's make more impact so we

can make more money. And so when you're putting that at the core of what you do,

and that as far as this is how I'm impacting the world. This is this is what's really

important to me, and having that holding that there and then surround that with a

business acumen and with a proper strategy and, and all that kind of stuff,

you can't help but make money and.

So impact and influence, I guess in law are indeed tied to income there there is a

relationship there, I guess, I would say

Absolutely. If you've, you know, if you surround that with the, and it doesn't

happen, just going, Hey, I want to go create jobs, you've got to have that kind of

business acumen and that business plan around it as far as well, this is how we're

going to pay for the jobs. And this is how we're going to fund it. So you've got to

have that structure and that system around it. And that's why we chose to go down

the, the the enterprise and the for profit, sure path, rather than going through, you

know, the missionary work or not for profit, you know, we're a charitable

foundation, we wanted to make it very sustainable from from that point of view?

Well, I think there was,

and it just happened.

I'm sorry, go ahead, finish your thought

I was just gonna say, just happens to be that now we've got through the

foundations, and it hasn't been an easy journey, there's a big start big piece of

the story between making that decision to make an impact starting the business

and getting it to where it is, you know, getting it to where it is now.

And there's a huge journey through through all of that. But now that we've got

through that journey, and now that we've went through that it just happens to be,

the more impact I make, the more income I make. So the more jobs I create,

the more profit to make, and the more profit I make, the more jobs I

I think there's a wellness journey almost everybody has to go through from the time

they make the decision. Just it's a biblical metaphor. Moses was in slavery, and were

you the promised land, it took 40 years and go through the wilderness to to

get there. We all have to go through the type of experiences and you certainly

have had yours. And now you're making an impact on others. And you're

getting the message out there through our podcasts and through other ways

that there is a life out here and opportunity here. And so I just want you to share if

you will, Matt help folks can learn more about you. If they want to be in contact

with you, either through your website or your business or three, LinkedIn or others.

How can people learn more about what you're about in case they

want to be further influenced by your, by your passions?

Yeah, the the two best ways to connect with us is our website, which is

www.online tooffline.com.au. Or to connect with me personally, the best place is

LinkedIn. And if you just look up Mathew spelt with one T. Boyle, B O

Y L E, you'll be able to find me on LinkedIn pretty pretty easily.

And we'll put connections to all that links to both your website and your LinkedIn

page at our website, Dr. Brad miller.com. What a fascinating conversation. And I just

want to say a word of thanks to you for making this effort. Not at many, not many

people do this. I've spent time not in Thailand, but in South America and barrio

situations and other pretty bad situations in Central and South America. And I've

seen firsthand some of the similar things that you have mentioned here. And it's it

takes some folks with a real sense of calling beyond themselves to do this. And I will

say thank you for doing that and providing opportunities for folks and you got a

way to go. So are our guests today on beyond adversity. He has some great things

to share from his website is offline to offer online to offline.com.au. His name is

Mat Boyle. We thank you for being our guest today

on the beyond diversity podcast with Dr. Brad Miller. Thank you