in this episode, our guest is Rob Kidd, a management consultant and expert in hospitality technology.
Rob and Michael talk about how tech is changing the hospitality industry, how progressive operators are using tech to survive and thrive during and in the aftermath of the pandemic. Rob also gives a number of great advice on how to optimise your digital strategies to ensure short and long term ROI.
Tech should save you time and money
Digital tools (apps, services, devices) are now cheaper, better and easier to use than ever before
Understand where your inefficiencies are in your business is key; eliminate inefficiencies before trying to grow sales, so you don’t magnify waste
Technology should remove inefficiencies - remove spreadsheets
Technology should be part of the toolkit for progressive leaders
This podcast uses the following third-party services for analysis: