(Pictured above: Jeremy O’Neal, Jeremy Winters, Jason Bohnert)
At Vision KC in March 2017 we sat down in the studio and recorded this very powerful interview. My guests are:
Jeremy O’Neal is President and lead sales trainer for Advisorfix. He began his career as a Service Advisor and quickly moved into Service Management at the dealership level for VW, Audi, and Porsche. His strong customer satisfaction scores and ability to increase sales consistently placed him in the top 3% of Service Advisers across the nation.
Jeremy also owns an independent auto repair shop. With a passion for helping others, Jeremy started coaching Service Advisers in 2007. Since that time Jeremy has logged more than 16,112 hours of high performance coaching sessions with his clients. Jeremy has been on the podcast in his own episode 124, in a round-table discussion on the Digital Sales Process in episode 178, was a guest on the 200th retrospective and was on a Town Hall LIVE Forum on Concierge Service.
Jeremy Winters is the Service Manager at Weavers Auto Center in Shawnee, KS and has been in the automotive industry for 14 years. He started as a General Motors technician. His career path included a move to service adviser and then to service manager. Jeremy is working to change the face of the industry by working to create trust. Jeremy never wants to go to the grocery store and have to hide behind isles away from past customers. That drives him to provide the best customer service and transportation solutions for his customers.
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