Shownotes
https://www.youtube.com/watch?v=ewNr3KitpwM
- Guest host, Fred Gestwicki, Jr. from Fix-It-With Fred in Canton, OH
- Owner / Master Technician. 25 Years of Automotive Experience. ASE Master Technician, Hyundai and Kia Master Technician, Mitsubishi Master Technician.
- Fred will talk about price shoppers and we’ll see a tour of his shop.
- How to handle that call.
- Why do they ask for a price?
- How to convert them to customers
- Fred's previous episodes HERE
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Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. By always innovating, Dorman has led the way in growing the aftermarket. Here you will see a few examples of a Dorman OE Fix. An OE FIX is a Dorman repair solution you can’t get from the original equipment manufacturer. It means they found a situation where they believe the OEM wasn’t giving repair professionals what they wanted, so we fixed it. Everything Dorman does is centered around providing customer value, both in the quality of products, and the creativity of solutions. Our engineers and designers go out of their way to save repair technicians time and save vehicle owners money. Want to really go under the hood? Take the Dorman Virtual Tour at www.DormanProducts.com/Tour
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