Mike Tatich and his wife Serena started TMT Complete Auto Service Center in March of 1984 in Bremen, IN. Bremen is a small town of 4,600 people with 2 stoplights. The shop has undergone many evolutions since its tiny beginning as a tire store and body shop. Mike has become a John Maxwell Leadership Certified business coach. He has a story of letting go, a perfectionist control freak, a helicopter dad, and he needs to get busier doing other stuff. 

Key Talking Points:

• John Maxwell certified business coach
  • Started reading John Maxwell books 10 years ago
  • Went through certification program in Florida- not one person in the program was from automotive industry
  • Leadership makes a difference
    • 9 out of 10 shop owners don’t believe they can take shop forward
    • Self-limiting belief, fearful   
• Art of letting go
  • Father/son relationship at the shop
  • Cannot have two different management styles within the company
• The average shop owner is 63
  • Opportunity for younger talent
• Advice to millennials
  • Be consistent, build the foundation first
  • Invest in yourself and be open – training, being in association/group, reach out to other shop owners and network
  • Focus on being better than the previous day and step out of your comfort zone
  • Weekly meetings with team

Resources Mentioned:

• Mike’s son Tony Tatich episode’s here HERE.
• Link to the ‘BOOKS’ page highlighting all books discussed in the podcast library and many from John Maxwell HERE. Leaders are readers.
• Mike Tatich email HERE.

• Thanks to Mike Tatich for his contribution to the aftermarket’s premier podcast.
• Leave me an honest review on iTunes. Your ratings and reviews really help and I read each one of them.

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