My guest is Jill Trotta. She is the Vice President for Industry Advocacy and Sales at RepairPal. We talked about the 2019 RepairPal survey that pointed out which metro cities are best for car repair. This is based on factors like average repair order, road quality, average labor rate among others.
The survey talked about the statistics and information about car repair. You will learn the best and the worst cities for repairs according to the survey. The survey also pointed out which cities are most affected by the technician shortage. Listen to Jill’s previous episodes HERE.
Key Talking Points
Best metro cities survey for car repair
Average repair order
Average labor rate
Ratio registered cars to the number of mechanics
55% of the score is the number of repair shop workers per car and labor rate
Are labor rates too low?
Lowest average repair bill- Dayton, Ohio
If a business wants to have the lowest labor rate it doesn’t help industry- have to charge for work and quality you’re offering
30% labor rate
30% repair invoice totals
Best city- Jacksonville, FL
5 cities in the Carolina’s in the survey- average repair order low
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The NAPA Insurance Center can help you with a variety of other insurance benefits too. For more information about The NAPA National Health Benefits program as well as all of the insurance benefits available to your AutoCare Center and your employees, visit the NAPA Benefits Center, at www.napabenefitscenter.com or call the NAPA Benefits Center at 844-627-2123.