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153: They Don’t Teach You This in Law School – How to Build a Personal Brand & My Interview on Charley Mann’s Great Podcast
Episode 15322nd July 2025 • Ten Golden Rules Internet Marketing for Law Firms Podcast • Ten Golden Rules
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Most people think building a personal brand is about being everywhere—but the real power comes from being consistent in one place.

I had the chance to be interviewed by Charley Mann on his podcast They Don’t Teach This in Law School, and we went deep into building a personal brand that drives real business. We talked about my story and how I went from working in top marketing roles at Coca-Cola, McDonald’s Restaurants and Sprint to launching Ten Golden Rules, and why niching down into law firm marketing helped us triple our revenue. I shared simple ways attorneys can build visibility by just answering one question a week—and how to turn that into blogs, video, SEO, and social media without burning out. If you're trying to stand out as a lawyer or grow your firm, this one is packed with practical strategies you can use today.

Key Topics

03:52 – The one thing they don’t teach in law school: how to build a personal brand.

04:28 – My journey from Coca-Cola to launching Ten Golden Rules.

05:42 – Why niching down into law firm marketing tripled my business.

06:38 – How I balance my personal brand with my company brand.

08:45 – The easiest way lawyers can start building a brand: answer common client questions.

09:48 – The exact content strategy I use for law firms (video > YouTube > blog > social).

10:43 – Why sharing the spotlight with others helps build your brand faster.

11:56 – How consistent content made me visible across the legal industry.

13:16 – My 5-year overnight success strategy—webinar every month, podcast every week.

15:07 – How to turn a client email into content for every platform.

15:53 – My “easy button” content system: one video a week, then delegate.

17:52 – What I learned about branding from Coca-Cola.

19:23 – How John Morgan’s national brand proves recognition drives results.

20:07 – Four key elements I focus on for consistent branding.

21:48 – Why done is better than perfect when it comes to brand messaging.

22:53 – The 80/20 rule that helped me choose my niche and scale faster.

24:05 – How picking a niche made things easier for me and my team.

25:46 – Why Google now rewards hyper-focused websites—and what I did to adapt.

28:15 – The three signs (I call them "God winks") that told me to niche down.

Resources Mentioned

Books:

Technology/Software:

Podcasts:

About our Guest Host:

Charley Mann has worked with law firm owners to grow their lives and practices for 15+ years. He has spoken and appeared on numerous stages and shows run by organizations including Profit With Law, Ten Golden Rules, The Law Firm Blueprint, Great Legal Marketing, Foster Consulting, 7-Figure Attorney Summit, Influential Entrepreneurs, and dozens more.

Today, he is the founder of Law Firm Alchemy, a coaching organization for law firm owners and co-founder of Red Kraken Creative, an email newsletter agency for law firms.

https://www.lawfirmalchemy.com/ 



About Jay Berkowitz:

Jay Berkowitz is a best-selling author and popular keynote speaker. Mr. Berkowitz managed marketing departments at: Coca-Cola, Sprint and McDonald's Restaurants, and he is the Founder and CEO of Ten Golden Rules,  a digital marketing agency specialized in working with attorneys.

Mr. Berkowitz is the author of Advanced Internet Marketing for Law Firms, The Ten Golden Rules of Online Marketing and 10 Free Internet Marketing Strategies that went to #1 on Amazon.  He is the host of the Ten Golden Rules of Internet Marketing Webinar and Podcast. He has been profiled by the Wall Street Journal, The Business Journals and FOX Business TV.

Mr. Berkowitz was selected for membership as a TITAN for Elite Digital Marketing Agencies, he is the recipient of a SOFIE Award for Most Effective use of Emerging Media, and a Special BERNAY’s Award.

Connect with Ten Golden Rules

Subscribe to Ten Golden Rules on YouTube

Check out our webinars on TenGoldenRules.com

Connect with Ten Golden Rules on LinkedIn

Follow Ten Golden Rules on Facebook

Connect with Jay Berkowitz on LinkedIn


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Transcripts

Jay Berkowitz:

You can always find a great twin turn. You know

Jay Berkowitz:

what a twin turn is? Right?

Charley Mann:

I don't. I have never heard that before.

Jay Berkowitz:

A twitter intern. Oh, you hire an intern who can

Jay Berkowitz:

post on Twitter for you. It's an old industry term, but

Jay Berkowitz:

seriously, you can always find someone great who's a journalism

Jay Berkowitz:

student who's looking to build their portfolio, or find someone

Jay Berkowitz:

an Upwork or Fiverr who's really great at social media, and they

Jay Berkowitz:

know all the formats and the sizes and how to write the tags

Jay Berkowitz:

and everything and all you have to do the simplest like I call

Jay Berkowitz:

it the easy button, all you have to do for your personal brand is

Jay Berkowitz:

create one piece of content a week. And like I said, it's

Jay Berkowitz:

easy. Just answer a question, and you can shoot a quick video

Jay Berkowitz:

on your iPhone. You can write a quick blog post, if you're more

Jay Berkowitz:

comfortable doing that, and then every week, you just send it to

Jay Berkowitz:

your twin turn and that personal post it on your blog. Post it on

Jay Berkowitz:

LinkedIn for you. Post in my case, like I said, every

Jay Berkowitz:

webinars, we make five, we pull the five best clips from the

Jay Berkowitz:

webinar. The full webinar goes on our YouTube channel, which we

Jay Berkowitz:

now have over a million views. The congrats. That's awesome.

Jay Berkowitz:

Thank you. Thank you. But again, five years of every month,

Jay Berkowitz:

that's right, every month, a webinar, every week, a podcast

Jay Berkowitz:

and and then, fortunately, people watch it, and the

Jay Berkowitz:

algorithm took over, but you just produce that one piece of

Jay Berkowitz:

content. You know, when you're just starting out, produce that

Jay Berkowitz:

one piece of content every week, off to the intern, and then he

Jay Berkowitz:

or she slices or dices it and puts it in all the other places.

Jay Berkowitz:

And within six months, I promise you, you'll be everyone will be

Jay Berkowitz:

saying, Oh, I see your stuff all the time, and that's because

Jay Berkowitz:

they follow you on LinkedIn, or they follow you on Facebook, or

Jay Berkowitz:

you can email out your blog and put it on your blog, on your

Jay Berkowitz:

website, super simple, and even if you're a personal brand, back

Jay Berkowitz:

to that attorney who works at men, man and man. You can do the

Jay Berkowitz:

same thing, just answer a question one once a month on

Jay Berkowitz:

your LinkedIn, and then drop it on your Facebook and your

Jay Berkowitz:

Twitter, and link back to your LinkedIn, and you'll see mom to

Jay Berkowitz:

present, and it'll help a lot with generating some revenue,

Jay Berkowitz:

which everybody needs to do.

Jay Berkowitz:

Well, good morning, good afternoon, good evening,

Jay Berkowitz:

whatever time you're listening to this podcast or watching us

Jay Berkowitz:

on YouTube, thank you for joining us on The 10 Golden

Jay Berkowitz:

Rules Internet Marketing for Law Firms podcast. We've got a

Jay Berkowitz:

little different episode today. Normally it's me doing the

Jay Berkowitz:

interviewing. Today, I'm getting interviewed by one of the

Jay Berkowitz:

smartest guys in the biz, Charley Mann. If you're not

Jay Berkowitz:

familiar with Charley, he's amazing. His firm is called law

Jay Berkowitz:

firm alchemy, and he's he was one of the most beloved

Jay Berkowitz:

presenters at our event, 10 golden rules live. And you'll

Jay Berkowitz:

get to meet me and get to meet Charley on the upcoming episode.

Jay Berkowitz:

So if you like it, click Subscribe, click like, give us a

Jay Berkowitz:

five star rating and enjoy. Here's me being interviewed by

Jay Berkowitz:

Charley Mann.

Charley Mann:

Hello and welcome back to another episode of they

Charley Mann:

don't teach us in law school. I'm your host, Charley man of

Charley Mann:

law firm, Alchemy and red cracking creative. And my guest

Charley Mann:

today is part of, apparently, an ongoing series of I swear I had

Charley Mann:

them on the show before, but I definitely didn't. I'm really

Charley Mann:

excited to talk with him. He has been putting on a fantastic

Charley Mann:

event the past couple of years through his digital marketing

Charley Mann:

company, 10 golden rules. He's worked with several of my

Charley Mann:

clients. I have people who I've worked with who have been able

Charley Mann:

to have him do LSA management, website, work, etc, a really

Charley Mann:

impressive individual who has been making a lot of waves in

Charley Mann:

the legal marketing community writ large over the last several

Charley Mann:

years. Jay Berkowitz, great to have you on the show. Thanks

Jay Berkowitz:

for having me, Charley. I'm happy to be here

Jay Berkowitz:

and happy I got off that I thought I was on the show list.

Charley Mann:

I You know what? At some point I'll need an

Charley Mann:

official diagnosis for whatever memory lapse This is. But I'm

Charley Mann:

grateful to have you here. So Jay, you have the question,

Charley Mann:

what's the one thing they don't teach you in law school?

Jay Berkowitz:

The one thing they don't teach you in law

Jay Berkowitz:

school is how to build your personal brand, okay? And that

Jay Berkowitz:

starts at an individual level, and it goes right up to the firm

Jay Berkowitz:

size,

Charley Mann:

okay? So let's dig into that personal brand. When

Charley Mann:

you use that phrase, I think different people have different

Charley Mann:

ideas of what it is, so when you use it, what does that look

Charley Mann:

like?

Jay Berkowitz:

Well, I think the first place you start is

Jay Berkowitz:

figuring out who you are and what differentiates you. And I

Jay Berkowitz:

went through an exercise myself. I'd been had these great jobs. I

Jay Berkowitz:

worked for McDonald's and Coca Cola. And I was@a.com called E

Jay Berkowitz:

diets, and we got that company to $60 million in revenue. But I

Jay Berkowitz:

was hitting this marketing glass ceiling, I called it, where

Jay Berkowitz:

financial guy or the sales guy was always getting the COO job,

Jay Berkowitz:

or the right hand to the COO to the CEOs. And I went through

Jay Berkowitz:

this exercise where I had to figure out my personal brand,

Jay Berkowitz:

and the first time I saw someone mention that term was at a

Jay Berkowitz:

presentation. He said, You know, think of yourself like you're

Jay Berkowitz:

the brand manager. And I had been a brand manager Coca Cola.

Jay Berkowitz:

I'd been worked on brands on the ad agency side, and what have

Jay Berkowitz:

you done to update your resume? What's the new. Two shiny

Jay Berkowitz:

cleaning crystals that you've added to your own personal

Jay Berkowitz:

selling suite. And so I went through that exercise, and I

Jay Berkowitz:

said I was unique because I was a marketer and I understood

Jay Berkowitz:

digital marketing. I was strategic and understood digital

Jay Berkowitz:

and then I came up with my brand, which is the 10 golden

Jay Berkowitz:

rules, and wrote a book and a presentation and spoke once, and

Jay Berkowitz:

then all the rest is history. And my company was formed 23

Jay Berkowitz:

years ago. So first things first is figure out, you know who you

Jay Berkowitz:

are, what differentiates you, and there's riches in the

Jay Berkowitz:

niches. And like for our company, when we decided we do

Jay Berkowitz:

internet marketing for law firms six years ago, and only law

Jay Berkowitz:

firms because we'd worked with law firms for many, many years,

Jay Berkowitz:

but that's we've kind of tripled our business since we got very

Jay Berkowitz:

focused. So I think, as an individual, figure out who you

Jay Berkowitz:

are, and as a company, figure out who you are, and get that

Jay Berkowitz:

brand message honed in. And then the second step is just

Jay Berkowitz:

delivering that consistently across all your different media.

Charley Mann:

So for you, when you went through that discovery

Charley Mann:

of personal brand, you mentioned, yes, you're a digital

Charley Mann:

marketer. Were there other aspects of like, personality,

Charley Mann:

hobbies, etc, that were also used in it?

Jay Berkowitz:

For me, like the personality and hobbies is, to

Jay Berkowitz:

me, is more like the flavor

Charley Mann:

Gotcha. But I think that helps define it, that

Charley Mann:

idea of like, difference between personal brand and the flavor of

Charley Mann:

it.

Jay Berkowitz:

Yeah, and again, I struggle a little bit, and a

Jay Berkowitz:

lot of people do between, where do you when you put yourself out

Jay Berkowitz:

there? Can you put yourself out there as Jay Berkowitz or as 10

Jay Berkowitz:

golden rules? Or both you and I are in maybe the enviable

Jay Berkowitz:

position that we can pretty conveniently do both, although

Jay Berkowitz:

you just added a second brand in your introduction and

Jay Berkowitz:

congratulations, I've seen the marketing for the second brand,

Jay Berkowitz:

but the convenient thing for me for the last 23 years is Jay

Jay Berkowitz:

Berkowitz and 10 golden rules have been pretty much

Jay Berkowitz:

synonymous. Yeah, if you're an attorney at a larger firm, you

Jay Berkowitz:

want to carve out that personal brand identity. You want to

Jay Berkowitz:

build your network, and all the things we can talk about, but

Jay Berkowitz:

it's a little less clear, but I think you want to, I still think

Jay Berkowitz:

you want to do both, like if you're Jay Berkowitz at man and

Jay Berkowitz:

man and man law firm, you still you want to build your personal

Jay Berkowitz:

brand as a excellent litigator at man and man and man law firm.

Jay Berkowitz:

And then if you move you've built your personal brand,

Jay Berkowitz:

you've built your network. You people are aware you're creating

Jay Berkowitz:

some content on LinkedIn or or all your social media, video,

Jay Berkowitz:

etc, but you want to start building your personal brand,

Jay Berkowitz:

maybe even more so if you're at a firm, because most attorneys

Jay Berkowitz:

have to bring in revenue and Oh, good, by the way, one thing I

Jay Berkowitz:

learned when I started my business, you gotta learn how to

Jay Berkowitz:

sell.

Charley Mann:

Turns out, yeah, in developing that personal

Charley Mann:

brand, you mentioned the intertwining between personal

Charley Mann:

brand and kind of the company brand, I think for a lot of law

Charley Mann:

firms, there's an eagerness to develop some of the personal

Charley Mann:

brand, even for the law firm owner, but the company doesn't

Charley Mann:

always necessarily follow in the adoption of that type of brand.

Charley Mann:

Do you see that reflected as well?

Jay Berkowitz:

Yeah. I mean, sometimes it's a struggle the

Jay Berkowitz:

bigger the firm, and certainly when you get into the financial

Jay Berkowitz:

space, like those guys can't do anything without getting

Jay Berkowitz:

approvals. But obviously, if we're at a big firm,

Jay Berkowitz:

everything's going to have to be approved. But I think you can

Jay Berkowitz:

start with the most simple guidance, which I give everyone

Jay Berkowitz:

on either small startup, like your new startup, or an

Jay Berkowitz:

individual at a big firm who's trying to carve out their

Jay Berkowitz:

personal brand. And one of the simplest things I say to

Jay Berkowitz:

everybody is just answer questions. And you can simply do

Jay Berkowitz:

that by answering questions on video is great. Just a blog post

Jay Berkowitz:

or even just a LinkedIn post is fantastic. But if in the most

Jay Berkowitz:

simple format, you answered a question that you get asked all

Jay Berkowitz:

the time, every week, once a week nice long LinkedIn post

Jay Berkowitz:

about a question that you get asked all the time, or Yeah,

Jay Berkowitz:

something changes in the tax code or the regional Personal

Jay Berkowitz:

Injury laws, and answer that question. And that's a great

Jay Berkowitz:

place to start, and that's actually the foundation for what

Jay Berkowitz:

we do for law firms at 10 golden rules, is we ask the attorneys

Jay Berkowitz:

to answer questions they get asked all the time on video, and

Jay Berkowitz:

then we put that video on YouTube, search engine, optimize

Jay Berkowitz:

it, add it to the website as a blog post. Write a blog post

Jay Berkowitz:

about the video with the question and answer, because

Jay Berkowitz:

then it's great for SEO, because people are asking that question

Jay Berkowitz:

of Google or chat, GPT or whatever, and you're now up

Jay Berkowitz:

search engine, optimizing it with YouTube and with a website,

Jay Berkowitz:

and then we also use that same content on all the social media.

Jay Berkowitz:

So like when you were on my podcast and I interviewed you or

Jay Berkowitz:

my webinar, and Charley's been on both, we took the content, we

Jay Berkowitz:

cut little SN. It's out one or two minute segments where you

Jay Berkowitz:

said something particularly brilliant, which you often do,

Jay Berkowitz:

and then those all went on our company LinkedIn, and my

Jay Berkowitz:

personal LinkedIn, yeah. And so I'm doing that very, very

Jay Berkowitz:

consistently, putting out great content. And LinkedIn first

Jay Berkowitz:

LinkedIn. So we start with YouTube, the podcast and the

Jay Berkowitz:

webinars are optimized on YouTube. They go on our blog, so

Jay Berkowitz:

they're on our website for SEO purposes. Then they go in

Jay Berkowitz:

LinkedIn, Twitter, Instagram, the whole Facebook, the whole

Jay Berkowitz:

social suite. And it's relatively simple, right? You

Jay Berkowitz:

and I just have to create the content. And then we call it

Jay Berkowitz:

cascading. Someone on our team can do that, and we don't need

Jay Berkowitz:

to spend the time doing that

Charley Mann:

actually brings up something really interesting Jay

Charley Mann:

that I hadn't thought of before now, but it relates to the

Charley Mann:

personal brand discussion, which is within the idea of a personal

Charley Mann:

brand, like you have your podcast, you have your webinar,

Charley Mann:

you do a great job of inviting people into your spaces, which

Charley Mann:

in turn means that You're making room for a lot of other personal

Charley Mann:

brands in that space. I think there are some people who maybe

Charley Mann:

jealously guard the space. How do you make that integration

Charley Mann:

between what you're doing for your personal brand while also

Charley Mann:

making space for others?

Jay Berkowitz:

I'm not sure if I understand the question, but I

Jay Berkowitz:

will give you one little interesting snippet. I bet if

Jay Berkowitz:

you Google Charley Mann lawyer marketing, or even just Charley

Jay Berkowitz:

Mann, our podcast and our webinar does phenomenally well

Jay Berkowitz:

on SEO, so we're definitely building everybody else's

Jay Berkowitz:

personal brands. But are you talking about the balance

Jay Berkowitz:

between, like, how much is about me on my podcast and how much is

Jay Berkowitz:

about you the guest? Well, no, I

Charley Mann:

think that you were onto something there with

Charley Mann:

the idea that, okay, so someone searches for Charley, and they

Charley Mann:

see a 10 Golden Rules video, and part of the larger company brand

Charley Mann:

is you invite a lot of people in, and now Jay has associations

Charley Mann:

with a lot of people, and it's good for What you kind of teased

Charley Mann:

earlier, the idea of building out a network that becomes an

Charley Mann:

extension of your brand overall.

Jay Berkowitz:

Yeah, as a matter of fact, I just did the search

Jay Berkowitz:

because I had to and your website and your LinkedIn, and

Jay Berkowitz:

then the third thing that came up was three videos, and our

Jay Berkowitz:

video was number one, so I ranked number three for your

Jay Berkowitz:

name, are you and I together? One of the things about creating

Jay Berkowitz:

content and answering questions and doing it on a consistent

Jay Berkowitz:

basis is that it's incredibly powerful as it accumulates over

Jay Berkowitz:

time. Yeah, and a lot of people say, What's the secret to

Jay Berkowitz:

getting a lot of leads and getting a lot of inbound? And I

Jay Berkowitz:

say, well, the secret is my five year overnight success story.

Charley Mann:

What does that look like?

Jay Berkowitz:

What I've done is I've done a webinar every month,

Jay Berkowitz:

a podcast every week, since we picked the legal niche. So 10

Jay Berkowitz:

golden rules only does Internet Marketing for law firms. We've

Jay Berkowitz:

been doing a webinar every month, SEO for lawyers, pay per

Jay Berkowitz:

click for lawyers, Charley shared his incredible six figure

Jay Berkowitz:

playbook. And so every month, we get one of the smartest people

Jay Berkowitz:

that I come across in my networking or at conferences. I

Jay Berkowitz:

literally went up to Charley after he presented it Great

Jay Berkowitz:

Legal Marketing, and asked if he'd come on the webinar, on the

Jay Berkowitz:

podcast I remember, so I curate really fantastic content and put

Jay Berkowitz:

it out very consistently on a calendar, and then added the

Jay Berkowitz:

other layers over the years that we talked about, which is taking

Jay Berkowitz:

the snippets and putting it in social media and doing reels and

Jay Berkowitz:

Instagram format and the different YouTube clips and

Jay Berkowitz:

things like that. And you can see, I don't do that stuff

Jay Berkowitz:

because I can't even explain exactly what it is

Charley Mann:

that's really good teams for that's why you hire

Charley Mann:

good vendors.

Jay Berkowitz:

It's incredibly powerful, because people now are

Jay Berkowitz:

saying they they see me all the time. I'm so blessed now that I

Jay Berkowitz:

go to a conference, like I was at a big legal conference couple

Jay Berkowitz:

weeks ago, and everyone's like, Oh yeah, I've seen your stuff,

Jay Berkowitz:

or they come up. Oh Jay, I listen to your podcast. I watch

Jay Berkowitz:

your webinars, and we get phone calls where people are like, Oh,

Jay Berkowitz:

I listened to every podcast you did this year. I watched your

Jay Berkowitz:

webinar the six parts of Google two times through, and I know

Jay Berkowitz:

you're the right agency for us. So that's a blessing that came

Jay Berkowitz:

from five years of overnight success. Yeah,

Charley Mann:

that's not an easy habit to keep. I mean, those two

Charley Mann:

habits really side by side. That's not easy to do. There's a

Charley Mann:

lot of people who get to the, I don't know, second year, if

Charley Mann:

they're lucky of that, and say, Ah, you know what? I'm going to

Charley Mann:

go ahead and I'm just going to go ahead and hang that up. What

Charley Mann:

kept you going.

Jay Berkowitz:

I think we just started getting some initial

Jay Berkowitz:

success and and by the way, I always like to share this with

Jay Berkowitz:

people. You don't have to do a webinar, you don't have to do a

Jay Berkowitz:

podcast. You could do what I said. You could just write a

Jay Berkowitz:

LinkedIn article once, yeah, once, even once a month, but

Jay Berkowitz:

hopefully once a week. Answer, just answer a question. And by

Jay Berkowitz:

the way, nine times out of 10 you answered that question in a

Jay Berkowitz:

long email to a client. Anyways, that's right. Copy and paste it,

Jay Berkowitz:

throw it in chat GPT and and tell chat GPT to change the

Jay Berkowitz:

scenario from personal injury lawyer to a bankruptcy lawyer,

Jay Berkowitz:

and put it out as a blog post or a LinkedIn article. And then you

Jay Berkowitz:

can always find a great twin turn. You know what a twin turn

Jay Berkowitz:

is? Right? I don't remember Twitter intern. Oh, you hire an

Jay Berkowitz:

intern who can post on Twitter for you. It's an old industry

Jay Berkowitz:

term, but seriously, you can always find someone great who's

Jay Berkowitz:

a journalism student who's looking to build their

Jay Berkowitz:

portfolio, or find someone on Upwork or Fiverr who's really

Jay Berkowitz:

great at social media, and they know all the formats and the

Jay Berkowitz:

sizes and how to write the tags and everything and all you have

Jay Berkowitz:

to do the simplest like I call it the easy button, all you have

Jay Berkowitz:

to do for your personal brand is create one piece of content a

Jay Berkowitz:

week. And like I said, it's easy. Just answer a question,

Jay Berkowitz:

and you can shoot a quick video on your iPhone. You can write a

Jay Berkowitz:

quick blog post, if you're more comfortable doing that, and then

Jay Berkowitz:

every week, you just send it to your twin turn, and that person

Jay Berkowitz:

will post it on your blog. Post it on LinkedIn for you. Post in

Jay Berkowitz:

my case, like I said, every webinars, we make five, we pull

Jay Berkowitz:

the five best clips from the webinar. The full webinar goes

Jay Berkowitz:

on our YouTube channel, which we now have over a million views.

Jay Berkowitz:

The congrats. That's awesome. Thank you. Thank you. But again,

Jay Berkowitz:

five years of every month, that's right, every month, a

Jay Berkowitz:

webinar, every week, a podcast, and then, fortunately, people

Jay Berkowitz:

watch it, and the algorithm took over. But you just produce that

Jay Berkowitz:

one piece of content. You know, when you're just starting out,

Jay Berkowitz:

produce that one piece of content every week, off to the

Jay Berkowitz:

intern, and then he or she slices or dices it and puts it

Jay Berkowitz:

in all the other places. And within six months, I promise

Jay Berkowitz:

you, you'll be everyone will be saying, Oh, I see your stuff all

Jay Berkowitz:

the time, and that's because they follow you on LinkedIn, or

Jay Berkowitz:

they follow you on Facebook, or you can email out your blog and

Jay Berkowitz:

put it on your blog, on your website, super simple, and even

Jay Berkowitz:

if you're a personal brand, back to that attorney who works at

Jay Berkowitz:

men, man and man. You can do the same thing, just answer a

Jay Berkowitz:

question one once a month on your LinkedIn, and then drop it

Jay Berkowitz:

on your Facebook and your Twitter, and link back to your

Jay Berkowitz:

LinkedIn, and you'll see omnipresent and it'll help a lot

Jay Berkowitz:

with generating some revenue, which everybody needs to do.

Charley Mann:

That's right, yeah, you mentioned earlier, one

Charley Mann:

of the things that your personal brand stood out is you were this

Charley Mann:

major brand manager, but you also had some of these digital

Charley Mann:

marketing, more direct attribution skills as well. I'd

Charley Mann:

love to learn a little bit more about what you took from, say,

Charley Mann:

working at Coca Cola and bringing it and merging it with

Charley Mann:

some of this more direct marketing that you do.

Jay Berkowitz:

Well, I think I'd like to talk about brand and the

Jay Berkowitz:

importance of brand today, particularly for law firms. And

Jay Berkowitz:

the funny part about working at Coca Cola is it was over 100

Jay Berkowitz:

years. Now it's probably over 125 years, right? That it's been

Jay Berkowitz:

marketed. And every time, I always wanted to come up with

Jay Berkowitz:

new ideas. And I'd say, Oh, this is a great idea. Like I had this

Jay Berkowitz:

idea we should do a points program where every coke you get

Jay Berkowitz:

points, and they showed me a folder this thick, but if you're

Jay Berkowitz:

listening to the audio, about a foot wide, and they've done all

Jay Berkowitz:

the studies, and they'd analyze, and they said, Oh, this won't

Jay Berkowitz:

work. And that summer, Pepsi came out with a points program,

Jay Berkowitz:

and they crushed it because it was really popular. But it's

Jay Berkowitz:

like, you try and come up with a new idea for 125 year old brand

Jay Berkowitz:

that's marketed and done everything. The brand lessons

Jay Berkowitz:

that I like to tell about marketing really starts with

Jay Berkowitz:

something. I was doing some research for several clients and

Jay Berkowitz:

looking at a screenshot. And we mostly work with personal injury

Jay Berkowitz:

lawyers. So I'd search Personal Injury Lawyer, Philadelphia.

Jay Berkowitz:

Personal Injury Lawyer, I'm down here just in Boca Raton, so it's

Jay Berkowitz:

South Florida. Personal Injury Lawyer. And what was coming up

Jay Berkowitz:

in every single market was like, my client, Scott, Lisa, came up

Jay Berkowitz:

solo attorney, personal injury guy, and he was number two on

Jay Berkowitz:

the local service ads, and John Morgan was number one. And I

Jay Berkowitz:

searched another one of my clients in Philadelphia, he was

Jay Berkowitz:

number one, John Morgan was number two, and another client

Jay Berkowitz:

in California, he was number one, and John Morgan was number

Jay Berkowitz:

two. So I said to myself, why is it that John Morgan is coming up

Jay Berkowitz:

all across the country, because you can't just buy your way

Jay Berkowitz:

there in the local service, right? If you bid too much, it

Jay Berkowitz:

turns the algorithm off. As I looked into it, a big part of

Jay Berkowitz:

the algorithm is click through rate. And if people see John

Jay Berkowitz:

Morgan's face, and he runs $400 million worth of media, which he

Jay Berkowitz:

does, you're going to recognize him and more likely click on

Jay Berkowitz:

John Morgan than my solo attorney down here in South

Jay Berkowitz:

Florida. So that brought me to this point about brand Okay, the

Jay Berkowitz:

man man and man law firm can't compete with John Morgan, and

Jay Berkowitz:

nobody else can in terms of budget or. Or breadth of

Jay Berkowitz:

marketing, but what you can do is get your message figured out

Jay Berkowitz:

and get consistency in how you deliver your brand message. So

Jay Berkowitz:

we're actually working on our brand message yet again at 10

Jay Berkowitz:

golden rules. We're working on our trade show booth, our one

Jay Berkowitz:

pager. We're going to revamp our website, but part of that is

Jay Berkowitz:

also the brand colors and the consistency. And so everywhere

Jay Berkowitz:

you appear as a company or as an individual, you're going to be

Jay Berkowitz:

super consistent. So you've got your logo figured out, your

Jay Berkowitz:

slogan figured out, and then your image, your main imagery

Jay Berkowitz:

and colors and your key message, your headline and your image,

Jay Berkowitz:

those are like the four key communications of what your

Jay Berkowitz:

brand message is. So figure out if you're the guys who fight the

Jay Berkowitz:

insurance company, or you're the gal who's in the community and

Jay Berkowitz:

gives back to the community, or if you're the ones who are the

Jay Berkowitz:

best in court, you'll fight in court, and pick that message

Jay Berkowitz:

that resonates with your personal brand and with

Jay Berkowitz:

everybody in the company, and then deliver that super

Jay Berkowitz:

consistently across all the different media, all your social

Jay Berkowitz:

media, even on your signature line on your email.

Charley Mann:

Nice. And when a lot of times I see law firm

Charley Mann:

owners thinking about some of this brand and alignment on all

Charley Mann:

of it, some of them are still maybe earlier in the process of

Charley Mann:

figuring out who they are, right to gain that consistency. Are

Charley Mann:

there any things that you've seen or that you've experienced

Charley Mann:

that help find those moments of clarity in brand development?

Jay Berkowitz:

Well, I think one thing that helps is just pick

Jay Berkowitz:

one and go with it and know you can change it.

Charley Mann:

That's fair. It's

Jay Berkowitz:

like we always say, Done is better than

Jay Berkowitz:

perfect. And MVP minimum viable product and startups, right? Get

Jay Berkowitz:

That's right. It out the bloody door. Don't overthink it. Just

Jay Berkowitz:

sit down, have a brainstorming. If you can, I can refer some

Jay Berkowitz:

branding consultants if you want. We're working with a great

Jay Berkowitz:

one right now named Rose Moran, and she's working on our stuff

Jay Berkowitz:

and working with a couple clients, and you probably met

Jay Berkowitz:

her at our conference at tgr live. She's amazing, and so

Jay Berkowitz:

it'll help you figure out a message, and just don't get too

Jay Berkowitz:

hung up that it's perfect, or that you might move into some

Jay Berkowitz:

other practice areas down the road. The biggest hiccup, I

Jay Berkowitz:

would say, for some firms, is a lot of times I joked about man,

Jay Berkowitz:

man and man, like, if you started a business with your dad

Jay Berkowitz:

and your brother, dad might be like mass torts, and you like

Jay Berkowitz:

personal injury, and your brother likes criminal that's

Jay Berkowitz:

the only part that's a teeny bit tricky. But then, you know, then

Jay Berkowitz:

you got to figure out, okay, who are you? You're the man family

Jay Berkowitz:

that cares or something, and then you can take that brand to

Jay Berkowitz:

market. And down the road, if Dad retires, and your brother

Jay Berkowitz:

figures out there's more money in pi, and you guys go straight

Jay Berkowitz:

in pi, then you can evolve your message,

Charley Mann:

right? There is definitely that, that fear of

Charley Mann:

commitment, and then I think it sometimes causes a lot of brands

Charley Mann:

to be too neutral overall, playing it a little bit too

Charley Mann:

soft. How do you help? Or how would you encourage law firms to

Charley Mann:

find that edge in their brand that maybe is missing?

Jay Berkowitz:

Well, the first thing is, really do it? Because

Jay Berkowitz:

there's riches in the niches, and I've seen it over and over,

Jay Berkowitz:

and my personal story once we decided to go all in with

Jay Berkowitz:

lawyers, and we're about triple in revenue, and it's been great

Jay Berkowitz:

for our firm. And it also it made my life easier, and it made

Jay Berkowitz:

my staff's life easier, because now I know if I want to get

Jay Berkowitz:

booked to speak, I want to speak at Great Legal Marketing I want

Jay Berkowitz:

to speak at pilma. I was there a couple weeks ago the personal

Jay Berkowitz:

injury lawyers mastermind. I want to have my own event called

Jay Berkowitz:

tgr live growth strategies for law firms. Right? We're very

Jay Berkowitz:

honed in on what we do, and I know what I do, so there's no

Jay Berkowitz:

discrepancy. And it makes it easier for my staff, because 80

Jay Berkowitz:

or 90% of our business is Personal Injury digital

Jay Berkowitz:

marketing, right? And they're getting really, really good at

Jay Berkowitz:

it, because now that's all we've done for six years, is getting

Jay Berkowitz:

them lawyers listed on SEO, figuring out LSA for personal

Jay Berkowitz:

injury, figuring out Google Maps for personal injury lawyers. So

Jay Berkowitz:

it makes their job easier, because I used to bring in all

Jay Berkowitz:

kinds of deals. Hey, we're gonna this. We got this great client,

Jay Berkowitz:

this beautiful island in the Bahamas, and you could swim with

Jay Berkowitz:

dolphins in their natural habitat. And the next day, it

Jay Berkowitz:

was like a real estate deal, and we're selling land, and you

Jay Berkowitz:

know, it's uncharted land on the back of an island, on the back

Jay Berkowitz:

of a mountain in North Carolina. It was a personal injury law

Jay Berkowitz:

firm, and the next day, it was like an accounting firm. I was

Jay Berkowitz:

able to pivot because I had a lot of marketing background, but

Jay Berkowitz:

when you're five years into your career, it's a lot easier if

Jay Berkowitz:

you're focused on one thing. You get darn good at it and you do

Jay Berkowitz:

it all day. So I would encourage folks to pick a niche, and then

Jay Berkowitz:

how do you do it? What's the magic like? Start with the 8020

Jay Berkowitz:

rule, and every business has one 80% of your revenue comes from.

Jay Berkowitz:

20% of your practice areas, and pick the one that you know was

Jay Berkowitz:

really moving the needle, and commit to it right? Say that

Jay Berkowitz:

this is what we do. And it could say, oh, we also do this, but

Jay Berkowitz:

picking a niche and then making it easier for yourself and your

Jay Berkowitz:

team, I promise you'll be a win

Charley Mann:

a lot of times. So interested in relating this back

Charley Mann:

to your business. I see some firms when they're looking at,

Charley Mann:

oh, I'm going to niche down. Hey, I have three different

Charley Mann:

practice areas, let's be honest. Like one of these is pretty much

Charley Mann:

dead already. The other one, I really don't get that excited

Charley Mann:

about, but, and this is where it comes in, they go, but I really

Charley Mann:

want to make I'm scared of losing the revenue from that

Charley Mann:

space. I'm scared of putting all my eggs into one basket. You've

Charley Mann:

gone through this experience. What was that like for your

Charley Mann:

company? What wisdom did you take

Jay Berkowitz:

from it? So I was very scared, because it was

Jay Berkowitz:

like, niching down from 200 Si, si codes to one, yeah. And then

Jay Berkowitz:

people say, which area of which practice area do you do? And I'm

Jay Berkowitz:

like, wait a minute, I went from 200 to one and we're still going

Jay Berkowitz:

to help people other than personal injury, but we're

Jay Berkowitz:

really pretty concentric around personal injury, yeah. But what

Jay Berkowitz:

I would say for people is, not only is it make your life

Jay Berkowitz:

easier, not only is it make your customer's life easier, like

Jay Berkowitz:

people arrive at a website, they're going to decide within

Jay Berkowitz:

three seconds if they're at the place they're looking for,

Jay Berkowitz:

right? And so you only have, like I said, your logo, your

Jay Berkowitz:

slogan, your image and your headline. They're going to make

Jay Berkowitz:

a decision with two or three seconds. So you can't

Jay Berkowitz:

communicate too many things, and you can't communicate nothing.

Jay Berkowitz:

Everybody knows how to hit the back button. They'll go back on

Jay Berkowitz:

the Google search and look for the firm they're looking for.

Jay Berkowitz:

That's right. The second part of that, I would say is really,

Jay Berkowitz:

really important, is Google is now saying you can't be too many

Jay Berkowitz:

things. You've got to figure out who you are. And the broadest

Jay Berkowitz:

example is one of our clients had all this stuff, like

Jay Berkowitz:

flowering trees in Virginia and blogs about things to do with

Jay Berkowitz:

your kids in the summer in Virginia, because they're a

Jay Berkowitz:

personal injury law firm in Virginia, but you know, their

Jay Berkowitz:

previous ad agency, digital agency, thought they could have

Jay Berkowitz:

blogs about Virginia, and then they'd rank for but then Google

Jay Berkowitz:

made a big algorithm change about five years ago and said

Jay Berkowitz:

you've got to be very specific. So the more specific you are on

Jay Berkowitz:

your website, in your marketing, it's going to help your

Jay Berkowitz:

consumers, and it's going to help Google, and it's going to

Jay Berkowitz:

help you be found. So that's yet another reason to pick your

Jay Berkowitz:

niche and focus on it. Now you can also have under practice

Jay Berkowitz:

areas. You can have the your brother's practice area in

Jay Berkowitz:

criminal law, and he can write his articles on his LinkedIn

Jay Berkowitz:

about how he got someone out of jail the firm as a whole, if

Jay Berkowitz:

it's the 8020 rule, and 80% of your revenues coming from

Jay Berkowitz:

personal injury. You gotta hone in on it,

Charley Mann:

yeah, taking that leap of faith, it's interesting,

Charley Mann:

because there's so many stories like yours out there, of people

Charley Mann:

niching down and it turning out in their favor. It's really

Charley Mann:

interesting. Even with all of these like business success

Charley Mann:

stories, I know that you play in masterminds like you yourself,

Charley Mann:

seek out business growth education. We can hear all of

Charley Mann:

these lessons, and somehow we still need to find ways to make

Charley Mann:

the mistakes for ourselves a little bit, right? Funny

Jay Berkowitz:

enough, the mastermind was the third of what

Jay Berkowitz:

I called my god wink, and I got three messages. So the first one

Jay Berkowitz:

was I met this guy, and he had an agency, and it was about

Jay Berkowitz:

three times the size of my agency, and I'd never heard of

Jay Berkowitz:

him, and I'd done all this speaking and writing and books

Jay Berkowitz:

and publishing, and he said, Oh, we only work with franchises. I

Jay Berkowitz:

said, How can you only work with one niche? Like I have a hard

Jay Berkowitz:

enough time building my business targeting all the niches, that's

Jay Berkowitz:

great. We got really good at franchises, and we got hooked up

Jay Berkowitz:

with orange theory. And then we got about 60 orange theories as

Jay Berkowitz:

clients, and corporate made us one of their official vendors.

Jay Berkowitz:

We've just been growing like crazy. And I said, Okay,

Jay Berkowitz:

interesting. And then I met these guys who had the most

Jay Berkowitz:

successful software startup in South Florida, and it's, I think

Jay Berkowitz:

it's still, our record software sale. They sold their company

Jay Berkowitz:

for three, $60 million dollars called E builder, and they only

Jay Berkowitz:

did construction software in one niche, in hospitality. The two

Jay Berkowitz:

brothers were arguing like about niching down, and when they did,

Jay Berkowitz:

they said, it's so much easier because there's only 300 big

Jay Berkowitz:

firms all around the world who needed our software. And once we

Jay Berkowitz:

became the best and we owned the three trade shows a year, and

Jay Berkowitz:

our sales people knew who they needed to call on. Like our life

Jay Berkowitz:

got so much better, and we 10x our business. And then the final

Jay Berkowitz:

one was showing up at my mastermind, which is called

Jay Berkowitz:

seven figure agency. And there was, at that time, maybe about

Jay Berkowitz:

only about 50 or 60 members who were building seven figure

Jay Berkowitz:

agencies. And there was all these guys who only did roofing

Jay Berkowitz:

and only did garage door repair and only did lawyers and

Jay Berkowitz:

accountants and stuff like that. Then the all these firms were

Jay Berkowitz:

hitting seven figures, which is a million dollars in recurring

Jay Berkowitz:

revenue. So no, no projects, is how they define it in the seven

Jay Berkowitz:

figure. Interesting. And so I said, okay, and I looked up. I

Jay Berkowitz:

said, Okay, God, I. Get it three messages. It took me three

Jay Berkowitz:

pounded over the head, and then we decided to go specialize with

Jay Berkowitz:

lawyers. But very quickly we went all in. We had to redo our

Jay Berkowitz:

website, and so we had to say 10 golden rules Internet Marketing

Jay Berkowitz:

for law firms. And it's the best thing we've done

Charley Mann:

that's fantastic. Well, congratulations on all of

Charley Mann:

it. If people are interested in learning more about what you all

Charley Mann:

do and connecting with you. What's the best place to send

Charley Mann:

them?

Jay Berkowitz:

Best place is 10 Golden rules.com or 10 golden

Jay Berkowitz:

rules, or Jay Berkowitz on all the social media. And definitely

Jay Berkowitz:

check out our YouTube channel, Charley's on there, and some

Jay Berkowitz:

really amazing webinars. We've done webinars on EOS for law

Jay Berkowitz:

firms and YouTube. We've got some great content on creating

Jay Berkowitz:

YouTubes and building we've got personal brand stuff and rain

Jay Berkowitz:

making. So highly recommend the YouTube channel as well. That's

Charley Mann:

fantastic. All right, Jay, one last little

Charley Mann:

question for you. It's a three parter. What are you reading,

Charley Mann:

watching and listening to these days?

Jay Berkowitz:

I'm reading the NVIDIA way and outlive I'm going

Jay Berkowitz:

back and forth. So great story on Jensen Wang, 100 billion

Jay Berkowitz:

dollar the chip, massive chip manufacturer. It's fascinating

Jay Berkowitz:

how they saw their way to build that business. Yeah, and outlive

Jay Berkowitz:

is a great book about wellness and longevity, both recommended

Jay Berkowitz:

to me, actually, by two different attorneys. Thank you

Jay Berkowitz:

guys, reading, watching, mostly watching YouTube these days. As

Jay Berkowitz:

a matter of fact, my last presentation, I talked about the

Jay Berkowitz:

three hottest trends for legal growth strategies and marketing.

Jay Berkowitz:

And the first one was AI, of course, the second one was

Jay Berkowitz:

branding, and the third one was YouTube, because, I think, and I

Jay Berkowitz:

checked the numbers, I mean, YouTube's absolutely on fire.

Jay Berkowitz:

And basically what YouTube did is they tick tock themselves. So

Jay Berkowitz:

you used to see YouTubes of people that you followed, but

Jay Berkowitz:

then they started showing you YouTubes of things that you

Jay Berkowitz:

would be interested in. So I see all kinds of stuff about legal,

Jay Berkowitz:

all kinds of stuff. About marketing, but running your

Jay Berkowitz:

business, and the Winnipeg Jets are hockey all I'm all about. So

Jay Berkowitz:

reading, watching, it's the third one. Listening, listening,

Jay Berkowitz:

yep, yes. Podcasts. Love Charlie's. Podcast, four or five

Jay Berkowitz:

internet marketing podcast, love the all in podcast. Those guys

Jay Berkowitz:

just keep nailing it. If you haven't seen that one at Jason

Jay Berkowitz:

Calacanis, who ironically was on the 10 golden rules of internet

Jay Berkowitz:

marketing podcast before he had a podcast, podcast in the world,

Jay Berkowitz:

Jason was doing a startup, a search startup, when we

Jay Berkowitz:

interviewed him, many years ago, and that podcast is amazing.

Jay Berkowitz:

They just had Sundar Pichai, hope I got his name right, the

Jay Berkowitz:

CEO of Google, talking about Google's AI product and how

Jay Berkowitz:

they're going to monetize it. And by the way, they're going to

Jay Berkowitz:

have to monetize it because it's really expensive to run AI and

Jay Berkowitz:

chat GPT is going to have ads coming soon, I promise you,

Jay Berkowitz:

because it's billions of dollars, trillions of dollars.

Jay Berkowitz:

Matter of fact, I learned on that podcast, we're gonna have

Jay Berkowitz:

to double the energy output, double the energy output in the

Jay Berkowitz:

United States to accommodate AI. Since we can imagine that task,

Jay Berkowitz:

like all the energy that we produce in the United States,

Jay Berkowitz:

we're gonna have to double it to meet the demands of AI holy,

Jay Berkowitz:

that's gonna be really expensive, and you're gonna see

Jay Berkowitz:

ads and you've got GPT soon. There's like,

Charley Mann:

no kidding. Well, Jay, I appreciate your time

Charley Mann:

wisdom and insights here. As always, it's good to talk to

Charley Mann:

you, my friend. Awesome. Thanks. This was lots of fun, and we'll

Charley Mann:

see you all in the next episode of they don't teach us in law

Charley Mann:

school.

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