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320 : Galyna Parker – Not only do you need to set up SOP’s and tutorials for your Amazon business, you need to amend them continuously!
12th July 2018 • eCommerce Momentum Podcast • eCommerce Momentum Podcast
00:00:00 01:00:40

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How many times have you heard that successful service businesses came from solving their own problems? Well Galyna is just another success story for you. She realized that the hard work, and its real hard work, has created an opportunity to bring the same value to others. Boom, a second income stream created. So if you have an issue in your business and you figure out how to fix it AND you put in the work it takes to create value for others. You might have a business. People are willing to pay for  partner, yes a partner, that can help them advance their business. Be like Galyna and figure that out.

 

Mentioned:

Onlinebuylist.com

Galyna’s Facebook contact

Sponsors

Gaye’s Million Dollar Arbitrage List

Solutions4ecommerce

Scope from Sellerlabs

GoDaddy

Grasshopper

Transcript: (note- this is a new tool I am trying out so it is not perfect- it does seem to be getting better)

Stephen:                             [00:00:00]               I’m excited to talk about my sponsors today, Gaye Lisbey’s million dollar arbitrage group. Amazing, amazing group. This is a teacher. This is Gaye, she was a teacher. She is a teacher. Still. You need to learn. This is the type of environment you want to be in because she’s going to help you understand why, and I think that’s the hardest part of this business is understanding why. Why is the red one popular when the green one isn’t? Well, there’s usually a reason and what gay does is probably parse that better than anybody and she’ll explain the reasons for those things. I think that’s really powerful. Yes, she puts out a list. You’re going to get a good use of that list if you get in the group. Now here’s the deal. The group isn’t always open, right? So you get on the waiting list and you can join the waiting list through my link.

Stephen:                             [00:00:46]               I’m doesn’t cost anything to get on a waiting list and if you like her service, which I find that most people do that, that’s why there’s not so many openings. Um, you’ll be with her for a long time. And so it’s amazing freedom.com. She’s part of Andy Slam. It’s group amazing freedom.com. Forward slash momentum. And you’re going to get in the waiting list. That’s all I can get you on right now. You can use my name and see if that gets you anywhere. But what I like about in the uh, what I like about what they teach in that group or the things that are going on, you know, the current things. I’ve seen a lot of stuff going on about stores going out of business. Well here’s where an opportunity is, here’s why you want to do this. Hey, be cautious about this, you know, with toys r US coming out, you’ve got to think about this and that’s the learning that you need to do.

Stephen:                             [00:01:30]               And Gay is better than anybody else I’ve seen. So amazing. Freedom Dot com. Forward slash momentum will get you to the waiting list. Then hopefully we can get you in the group and then you’re going to see me in there and we can chat anytime you’re ready. Karen lockers, group solutions, the number for ecommerce solutions, four ecommerce.com, forward slash momentum. It’s going to save you 50 bucks. Karen’s our account manager. We recommend her to everyone because she’s done so well for us. I mean that’s quite frankly the reason we’ve been paying her for last few years, but she’s become an important part of our team. Her and her team are so involved in our account. I just see the emails coming back and forth, hey, we did this for you. I just saw two listings today. I’m like, wait a second. Why did they show up? I didn’t put any listings up.

Stephen:                             [00:02:11]               They got a. They got a set off to the side by Amazon and they reactivate them for me. You know what I mean? That’s the stuff that just happens when you have a strong team and I can’t recommend Karen enough if you use my code. Momentum. Karen pays me. I don’t want to hide that. Of course we all know that, but you’re going to save $50 and it’s a great opportunity to really, really build out your team with somebody you can trust. That’s why I recommend them. So solutions, four ecommerce solutions, the number four e-commerce dot com, forward slash momentum. It’s going to save you $50. Oh, and by the way, she’s going to do an inventory health report. Why is that important? Well, guess what fees are going up. Is your inventory health number declining like ours is? Well, here’s why and what they can do.

Stephen:                             [00:03:00]               What I like is I get a spreadsheet from them and it says, Hey, here’s a bunch of inventory. Here’s what we recommend. And I’m like, Yep, read refund. I mean delete a return to us, blah blah blah, whatever it is and it’s or destroy and it just happens. That’s what I like. The other thing that I have Karen helped me with a lot is creating new listings. You know, we do a lot of the research ourselves. We upload our images and then boom, magically the listing goes live and I don’t have to worry about it. Those are the services that Karen offers. Can’t recommend her enough solutions. Four ecommerce.com forward slash momentum. Save 50 bucks. Use My code. You save $50 a month every single month and it’s a great service. Plus you get that free inventory health report. I think it’s a really powerful way, so I can’t.

Stephen:                             [00:03:45]               I’m so excited how many people have been joining her because I see it and I’m excited because the messages I get from people saying, hey, this is great. I finally feel like I can focus on something else because Karen and her team are watching this for me and I highly recommend her. Next up is scale sellerlabs and scope and we’ll set it rolling. It’s, it’s amazing. I mean, it really is amazing when you sit back and think about, hey, I want to get this product up and it similar to this product and that’s that product does well. Well therefore, if that product does well, they have the right keywords, they’ve chosen things correctly, so guess what? You scope and you could see all that stuff and that’s what the most powerful thing in the world is to copy somebody who’s done it right. That’s what you want to.

Stephen:                             [00:04:29]               You want to take advantage of that, right? I mean it’s, it’s fair to see and so therefore you can take and apply it to your listing and immediately get that same benefit. That’s what scope does for me. Seller labs.com, forward slash momentum. It’s going to save you $50 on the service. Oh, by the way, it’s free to try. So sign up, try it and say, oh, this is how it’s done. Boom. And then you’re going to. The light’s going to go on and you’re going to be like, man, I can get my products out there. I just can’t wait. Can’t wait. So we’re labs.com forward slash momentum. The other day I bought another domain. Yes, I bought it other domain. It’s almost like A. I’m admitting guilt, but it’s because I had an idea and it was something that was a pretty good idea I think is going to go pretty far.

Stephen:                             [00:05:18]               And so what do I do? I go to try Godaddy.com forward slash momentum and save 30 percent. So domains aren’t very expensive. You get a few services, it adds up a little bit and I usually buy three years. I usually by privacy, by the way, I recommend that to buy that, you know, it’s not that much money, but when you can save 30 percent it makes it that much sweeter and it makes it easier when you’re buying domains and especially if you buy a bunch of domains. I am a domain collector and so I do tend to do that, but that 30 percent makes it a lot easier and I use godaddy because what I like is I can pop in and address, I’m thinking and it’ll say, nope, nope, could try this version or try this extension and then boom, there it is. Hey, you better hurry before it goes away and the right, you know, and so try Godaddy.com, forward slash momentum save 30 percent.

Stephen:                             [00:06:07]               Also want to mention about grasshopper. Who was that? Just talking to somebody the other day and they were like, Oh yeah, use this company called grasshopper. I’m like, Dude, did you buy it through my link and save 30 percent? Hello? No, they missed that. So save 30 percent. It’s try grasshopper.com. Forward slash momentum. No surprise there, but you’re going to save 30 percent and what the real cool part about that is they’re using it for their private label business and it gives them virtually a second phone on their current phone without having to get another number. They can make up a vanity number. They don’t have to go and do all the grief and signed loan contracts. Pretty easy stuff. And so if you’re creating a brand that you want to identify, you want to look professional, you want to look like a real company. Grasshopper is a great tool. It’s an app you put on your existing phone and boom, you now have a customer service to. You now have a sales department, you’d have a manufacturing division. You could forward it to somebody else. You can have it go to different voicemails, different departments, and it’s all included. So try grasshopper.com, forward slash momentum. Save 30 percent.

Stephen:                             [00:07:13]               Welcome back to the ECOMMERCE momentum podcast. This is episode 320 Galena. Parker, uh, I love talking with Galina because she’s no excuses. Um, she’s quiet, she’s reserved. And I say that a couple times in the conversation because it’s true. You’d meet her and you’d be like, oh, she’s quiet, but she’s a killer. She is quiet, stealth and just knocking them dead. Why? Because as she describes it, she did the work, right? She’s willing to do the work. Listen hard when she talks about this database of standard operating procedures in tutorials that she has, it is absolutely her secret sauce. That is it. I mean, you know, she does have some intuitive things and we address that. But I’m telling you the fact that she’s done this work and this is hard work. I’m sure this is not easy. Um, and is she uses a term, I think it’s such a powerful term.

Stephen:                             [00:08:06]               She has to amend them often. Right? These aren’t hard and fast rules, they get amended because things are gonna. Change things outside of your control. We’re going to change. Even things inside your control are going to change because you got to find a better way. You’re gonna be like, Ooh, let me amend that. It’s not a crumble it up. Throw it in the garbage. It’s not a start over or do over. It’s an amendment right. It’s a much easier to make a small change then thrown the whole thing over and starting over. So smart. So powerful. It’s such a nice, nice person, man. What a great interview. It’s going until the podcast.

Cool Voice Guy:                [00:08:36]               Welcome to the commerce momentum guys. We focused on the people, the products, and the process of ecommerce selling today. Here’s your host, Steven Peterson.

Stephen:                             [00:08:50]               All right. Welcome back to the ECOMMERCE momentum podcast. Very excited about today’s guest because she is quiet. She is reserved, yet she’s a killer. She crushes it. A very cool to see over, I guess probably the second time we’ve met, but watching her evolve over time and gain that confidence. It’s just phenomenal to me and it’s just really neat to see. Welcome. Galena. Parker. Welcome, Galena. Hey, thank you for having me. Thank you for coming on. You really have. You are a ball of fire, but you really quiet about it. Like stealth almost. Have you ever heard that from somebody before?

Galyna:                                 [00:09:29]               Yeah, I guess, um, I dunno. I mean, I guess I’m not exactly an extrovert. Maybe that’s what you’re trying to say. Yeah, yeah, yeah.

Stephen:                             [00:09:37]               But secretly you’re crushing it so you know, you’re just that quiet, that stealth assassin. That’s what I’m going to call you. That’s what I think of when I see you. So, so you are an Amazon seller. How long have you been selling?

Galyna:                                 [00:09:50]               What? About four years.

Stephen:                             [00:09:51]               Four years. You don’t look old enough to sell for four years. Yeah. Well, it’s true. I mean, you, uh, have figured it out. So talk, take me back. What were you going to do in life? What were you going to be?

Galyna:                                 [00:10:05]               So, uh, I’m moved to the United States from Ukraine and uh, about seven years ago. Did you speak English when you came? I, uh, well yeah, but, you know, you don’t speak on a daily basis. So, um, I had to learn a lot. We’re doing so,

Stephen:                             [00:10:23]               so seven years ago. Okay. Yeah.

Galyna:                                 [00:10:25]               Uh Huh. And um, so um, in the, you know, first couple of years you’re just in learning language stuff would be. I go to a language school and uh, then, uh, I uh, decided I want to go to college second time because I figured I’m a to learn something like computer science, you know,

Stephen:                             [00:10:46]               what was your first degree in?

Galyna:                                 [00:10:48]               Oh, right. My first degree, I’m sorry, I should’ve bought Ukrainian port. So my first degree is in psychology, however, a year, however, I was not, never really interested in that so much. So, um, my work was um, uh, I worked for a couple of years in the call center over a cell phone company and then, uh, I was working for a few years with the company that was sort of providing services or cell phone companies. I...

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