This week’s guest is Joe Marconi. You may know the name because Joe writes a monthly column in Ratchet and Wrench. He’s been in business for over 35 years and owns Osceola Garage in Baldwin Place, NY.
Joe’s interview is over two parts. You are on part two. Part one is in episode eleven.
Joe is very passionate about success because he struggled through some tough times. He tells a great story about the day he realized that things needed to change.
Joe has overcome those rough times and besides being a shop owner he is a business development coach with Elite and co-founder of autoshopowner.com. (an iATN like web site for the business side of the industry). Joe says that being a forward thinker is in his blood.
You’ll hear Joe talk about his passion for his service culture.
Learn why having a strong web presence is critical along with social media and blogging.
Joe says that women clinics are an important part of his service offering.
Maintaining an upstanding integrity trumps it all.
He says your biggest threat is yourself if you are not doing the right things … We also get into a deep discussion on when a business may want to consider coaching.