Growing your Salon: it's challenging. Can you relate?
Things are forever evolving in Salons; Owners have to constantly adapt systems and processes. Just like any evolution, things start to break. Perhaps what worked before, no longer will. Adapting is not always easy, but it does teach us fundamental lessons in return. Lessons, which I believe, are key to any successful Salon growth.
If you're anything like I was, you never feel like your Salon is 'complete', always striving for improvement - and that’s great! Improving, however, means things can’t stay the same. There have to be constant shifts from ‘norm’ to ‘new’.
Here at Salon Owners Collective, we could not relate more to this. That’s why I’ve decided to bring in one of my very own - team leader and operations manager, Suzy.
Having been with us for over 3 years now, she’s witnessed and learned so many valuable lessons while helping grow the business to where it is today.
She’s chosen to share her two biggest lessons around team management which I know any Salon Owner will find helpful.