Starting your own practice isn’t something they teach in law school. Join me as I sit down with legal professionals to hear firsthand accounts of just how they did it.
In this episode, Neil and John discuss:
Transferring the lessons from The Four Seasons and Disney to your business.
Focusing in on what most of your clients want.
Hiring for your firm before individuals have graduated law school and passed the bar.
Answering your clients questions, and training your employees.
Key Takeaways:
You don’t need chicken soup and cold meds on stand by. Optimize for what your clients are dealing with and train recognition by the staff, that is free.
Do what you can do that is reasonable and available.
Allowing an apprenticeship style training program in your firm can help to give your firm great team members, but also help to teach in the moment.
Recognize the importance of your referral partners, and let them know that you are thinking of them.
"Focus in on what most of your clients want. It's not some overwhelming experience, just take care of them and make it easy." — John Strohmeyer
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