Patrick McHugh always tinkered with ‘stuff’. His dad bought an ’85 BMW. They learned all about that car together. A friend, Eric, had a lift and was a BMW person who helped Patrick and his dad learn everything about the CAR.
At 15 years old he started working in an airport, doing odd jobs, to earn credits to learn to be a pilot. He soloed at 16 years old. The day before college he got his pilot’s license
Patrick attended Purdue University where he studied aeronautical technology. He kept flying and earned his instrument license and became an instructor. He loves to teach.
As fate would have it, he became a pilot upon college graduation from Trans State Airlines a regional carrier for United. He was based in Richmond Virginia. With normal pilot downtime, he continued to tinker with BMW’s.
He discovered that being a pilot was not for him, so he went into avionics and shade tree work at home. There were too many cars in the driveway, so he had to decide to stop or go into business.
Bimmer Rescue was created in 2008 in Richmond Virginia and generates a big portion of its business through referrals. They earn their business through their professional service and attention given to each customer.
Patrick’s goal is to develop a relationship with BMW, Mini, Audi, and Volkswagen owners that allows them to get the maximum amount of value from their vehicle rather than buying a new one.
Talking Points:
Number of locations: | 1 | |
Years in industry: | 9 | |
Years business ownership: | 9 | |
Number of technicians: | 3 | |
Number of service advisers: | 1 | |
Number of lifts: | 5 | |
Number of bays: | 5 | |
Days open: | Mon – Fri | |
Annual estimated volume: | $1 M | |
Percent Repair vs Maintenance: | 50/50 | |
Technician training hours per year: | 60 | |
Service adviser training hours per year: | 30 | |
Specialty: | Heavy focus on community outreach | showing customers and others in the industry that auto repair can be done better than the industry 'standard'. |
SMS: | RO Writer | |
Business coach: | Cecil Bullard | |
Paperless: | Will be soon | |
DVI: | Bolt-On | |
Primary supplier: | Worldpac | |
Performing hybrid repairs: | No | |
Certificatoins: | CFI-I Flight Instructor, Boy Scout Merit Badge Councelor | |
Entrepreneur hack: | Bar code on parts | |
Philanthropy: | Brakes For Breasts |
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