Hi there.
Speaker:It's Sue and thanks for joining me for Tips and Talk
Speaker:Day. These are bite-sized topics that I pull from community questions
Speaker:and things that I'm observing in the world of handmade small
Speaker:business. If you'd like to submit a topic,
Speaker:DM e over on Instagram at Gift Biz Unwrapped,
Speaker:before I get into the show today,
Speaker:I have a message for you.
Speaker:If you're just now starting to think of starting a handmade
Speaker:product business,
Speaker:at this point,
Speaker:you may be thinking about your business name and logo.
Speaker:That's what would be natural and what most people would do,
Speaker:but hold on a second.
Speaker:It's not the best initial step.
Speaker:There are other important things to do first to make sure
Speaker:you're set up for success and ensure your product easily attracts
Speaker:buyers. Sometimes it's just a little tweak.
Speaker:That's the difference between a thriving and failing business.
Speaker:Before you spend a lot of time and money,
Speaker:make sure to validate your product and ensure it's positioned and
Speaker:priced so you'll see results right from the beginning.
Speaker:That way you can start your business with confidence.
Speaker:I can help you with that.
Speaker:Go to gift biz unwrap.com/start
Speaker:for all the details.
Speaker:At first thought,
Speaker:having a product that's in a league of its own with
Speaker:absolutely zero competition sounds fabulous,
Speaker:doesn't it?
Speaker:I mean,
Speaker:you're not competing against anyone else,
Speaker:so all the sales will come your way.
Speaker:That's the thinking anyway.
Speaker:I can tell you from experience,
Speaker:having a product that has barely any or no competitors isn't
Speaker:all it's cracked up to be.
Speaker:The majority of the time I spent in corporate was with
Speaker:a company you would've never recognized by name.
Speaker:We provided a service that allowed retailers to target their advertising
Speaker:pieces, to specific household demographics through direct mail,
Speaker:but not at the cost of high priced single mailings and
Speaker:buying questionable quality mailing lists.
Speaker:Our service was a brand new concept that proved very successful
Speaker:in the long run,
Speaker:but was extremely difficult when it was starting out.
Speaker:It was hard to get appointments to talk about our services.
Speaker:There was no brand recognition and we were up against all
Speaker:the large reputable newspapers and television networks in the country.
Speaker:Definitely the underdog.
Speaker:It took an unbelievable amount of time and energy to build
Speaker:credibility and get people to agree to test our program,
Speaker:but once we got a foothold,
Speaker:things would go quickly from there.
Speaker:Yet we always battled for business with known and traditional advertising
Speaker:methods. Secretly,
Speaker:I'll tell you that I was always a little jealous at
Speaker:social events when we'd talk about where we worked and my
Speaker:dear friend Debbie would say,
Speaker:IBM, instant respect from others.
Speaker:For me,
Speaker:it took a lot more explanation and honestly,
Speaker:most never really got it.
Speaker:I'm not complaining though.
Speaker:My 15 years in corporate paid off well financially in knowledge
Speaker:and experience and personal fulfillment because I loved my job all
Speaker:the way up until I decided to leave,
Speaker:so you'd think I'd learned my lesson.
Speaker:Yet, a few years later,
Speaker:I entered into a similar situation this time with my own
Speaker:business, the Ribbon Print Company.
Speaker:You've probably heard some of the promos for it here on
Speaker:the podcast.
Speaker:We provide systems so that small businesses like yours can custom
Speaker:print on ribbon right in your own production studio or at
Speaker:retail checkout.
Speaker:I won't go into detail about it here,
Speaker:but it's not commonly known that this possibility exists.
Speaker:People find us every day online and tell us they had
Speaker:no idea about this potential capability.
Speaker:The Ribbon Print Company is a strong and thriving business,
Speaker:yet still largely unknown,
Speaker:and we have literally only a handful of competitors worldwide.
Speaker:Sounds great,
Speaker:right? Yes and no.
Speaker:We definitely have a specialty niche but have to work really
Speaker:hard to get our name and the value of what we
Speaker:offer out there.
Speaker:Trade shows are the best way to accomplish this.
Speaker:That's actually a lot of fun because our booth is always
Speaker:humming with people wanting to see their name company or logo
Speaker:on a ribbon.
Speaker:You've heard me say before,
Speaker:it's my favorite part of the business,
Speaker:but it's costly,
Speaker:time consuming,
Speaker:and again,
Speaker:a lot of work.
Speaker:I already said,
Speaker:people find us online.
Speaker:That's true,
Speaker:but it's not like anyone thinks,
Speaker:oh, I'll Google custom ribbon printing machines.
Speaker:They need to know something about it first for us to
Speaker:even have a chance of being found through a search.
Speaker:I tell you all this so you know that I know
Speaker:what I'm talking about when I talk about living in a
Speaker:world with little competition,
Speaker:and it's not all you might think.
Speaker:Luckily with your products,
Speaker:that's probably not the case.
Speaker:People can relate when you tell them,
Speaker:even in general terms what you make.
Speaker:You design and sell jewelry,
Speaker:create custom ceramic pieces or make wedding cakes personalized by flavors
Speaker:and style.
Speaker:People have a general understanding of your product,
Speaker:and from there you can detail how yours are different and
Speaker:special. That's one of the values of having competition.
Speaker:There's a base knowledge that people can relate to if they're
Speaker:in need or want.
Speaker:What you make the potential of a sale is already under
Speaker:consideration, not so when your product product is unknown.
Speaker:In that case,
Speaker:you have to explain and validate its use first.
Speaker:That's a whole extra step in the sales cycle.
Speaker:Lucky you when this isn't the case,
Speaker:but you still wanna stand out and be recognized as special
Speaker:when considered amongst all other businesses that make generally the same
Speaker:thing that you do.
Speaker:There's no magic formula to this.
Speaker:It only takes strategy and implementation to create a unique twist
Speaker:to your products that spark excitement and interest.
Speaker:What types of things can you do to make you your
Speaker:business and your product unique?
Speaker:Here are some ideas.
Speaker:One, create a special element to your product that's different from
Speaker:others. Think of papyrus cards that include a hummingbird sticker in
Speaker:each one,
Speaker:or Ashley Kincaid s idea of adding a piece of jewelry
Speaker:into each of her bath bombs.
Speaker:You can hear her story on episode 4 0 9.
Speaker:Second idea is to create a signature product that your business
Speaker:becomes known for.
Speaker:Three, add something into your product that's selective.
Speaker:For example,
Speaker:is only grown in your available region.
Speaker:This is what Katie Leaky did with her Zulu Grass necklaces.
Speaker:That's an episode number 49 4.
Speaker:Are you connected with a cause where each sale or a
Speaker:portion of your overall proceeds goes to support something that you
Speaker:care about?
Speaker:Like Jennifer of Marni and Michael,
Speaker:episode 360,
Speaker:or Marjorie with Little Rebels,
Speaker:episode 398.
Speaker:Idea number five,
Speaker:utilize a pattern or color that has meaning attached to it
Speaker:and makes your brand easily recognizable.
Speaker:Six, provide a unique customer experience different from what others do
Speaker:that has an impact on your customers.
Speaker:This can be done in your packaging.
Speaker:Loyalty programs,
Speaker:social media groups.
Speaker:Let your imagination go here,
Speaker:and seven,
Speaker:my all time favorite.
Speaker:Make sure you allow customers an opportunity to know you.
Speaker:When they know you and feel connected with you,
Speaker:they're more likely to continue to support you and tell others
Speaker:about you.
Speaker:Check out tips and talk.
Speaker:Episode number 105,
Speaker:which goes into more about this competition,
Speaker:is not something you need to fear.
Speaker:This emotion and feeling of discomfort comes up when you don't
Speaker:have a plan to tackle competitive situations.
Speaker:I've just gone through why competition is a good thing.
Speaker:Now it's time for you to make sure you have things
Speaker:in place to attract attention and be the star when in
Speaker:the midst of all the others.
Speaker:That's a wrap.
Speaker:I'm a get to the point kind of girl,
Speaker:and this is what you can expect from these quick midweek
Speaker:sessions. Now it's your turn.
Speaker:Go out and fulfill that dream of yours.
Speaker:Share your handmade products with us.
Speaker:We want them and they bring us both.