Gift biz unwrapped episode 15.
Speaker:Hi, this is John Lee Dumas of entrepreneur on fire,
Speaker:and you're listening to the gift of biz unwrapped.
Speaker:And now it's time to light it up.
Speaker:Welcome to gift biz,
Speaker:unwrapped your source for industry specific insights and advice to develop
Speaker:and grow your business.
Speaker:And now here's your host,
Speaker:Sue Monheit.
Speaker:Hi there.
Speaker:I'm Sue and welcome to the gift unwrapped podcast.
Speaker:Whether you own a brick and mortar shop sell online or
Speaker:are just getting started,
Speaker:you'll discover new insight to gain traction and to grow your
Speaker:business. After you listened to the show,
Speaker:if you like what you're hearing,
Speaker:make sure to jump over and subscribe to the show on
Speaker:iTunes. That way you'll automatically get the newest episodes when they
Speaker:go live.
Speaker:And thank you to those who have already left a rating
Speaker:and review by subscribing rating and reviewing you help to increase
Speaker:the visibility of gift biz unwrapped.
Speaker:It's a great way to pay it forward.
Speaker:To help others with their entrepreneurial journey as well.
Speaker:To leave a review,
Speaker:just go to gift biz on rap.com
Speaker:forward slash I review.
Speaker:And today I am so excited to have Joel Kirschenbaum with
Speaker:us. Jill is the chairman and partner of Intermezzo VP,
Speaker:corporations, associations,
Speaker:and professional organizations across the country have benefited from Jill's personal
Speaker:blend of humor,
Speaker:storytelling, coaching,
Speaker:and training workshops.
Speaker:With over 22 years of experience,
Speaker:she focuses and trains on the behaviors,
Speaker:attitudes, and techniques necessary to help individuals and teams achieve their
Speaker:vision in revenue growth.
Speaker:Jill has been recognized frequently throughout her career for excellence in
Speaker:sales one,
Speaker:look at the recommendations on her.
Speaker:LinkedIn profile tells you the whole story.
Speaker:On the personal side,
Speaker:she values a work-life balance with her wonderful husband and beautiful
Speaker:children. Welcome to the show gel.
Speaker:Hi To thank you for having me.
Speaker:Is there anything you'd like us to add to your intro
Speaker:before we get started?
Speaker:No, I mean,
Speaker:that was a wonderful introduction.
Speaker:Like to align the conversation around the life of a motivational
Speaker:candle, the light shines on you while you share your stories
Speaker:and experiences.
Speaker:So shall we light it up?
Speaker:Wonderful. What color is your candle?
Speaker:You Know,
Speaker:I think it's a nice,
Speaker:kind of like a burnt orange,
Speaker:which is,
Speaker:I think one of the most beautiful colors love the flowers,
Speaker:like the Gerber flowers and everything else that go with it.
Speaker:You know,
Speaker:the Gerber Davies that are bright orange,
Speaker:those are my favorite.
Speaker:So it's a bright orange or a burnt orange.
Speaker:It's more like a burnt orange.
Speaker:It's just this really good spicy orange.
Speaker:Ooh. A little pizazz there then.
Speaker:Yes, I see.
Speaker:Okay. And What is the quote that's on the candle?
Speaker:You know,
Speaker:I'm a big fan of Teddy Roosevelt.
Speaker:I wish I was around during his time in office.
Speaker:I think he's one of the most fascinating individuals in our
Speaker:history. And he has one quote,
Speaker:which is very long,
Speaker:which I would recommend people look up.
Speaker:It's called the critic,
Speaker:but to give you some insights on his mindset,
Speaker:when it came to leadership and really taking risk and being
Speaker:okay with failure,
Speaker:which are incredible traits to have in a leader,
Speaker:he said that nothing in the world is worth having or
Speaker:worth doing,
Speaker:unless it means effort,
Speaker:pain and difficulty.
Speaker:And then he went on to say,
Speaker:I've never in my life envied a human being who led
Speaker:an easy life.
Speaker:And when you think about all the sweat equity that we
Speaker:all put in on a daily basis,
Speaker:especially when we have passion for our business and we spend
Speaker:all that time and energy on that,
Speaker:I'm sure a lot of people can resonate with that.
Speaker:Absolutely. I think as entrepreneurs,
Speaker:we all think,
Speaker:you know,
Speaker:well, we're going to be our own boss so we can
Speaker:write our own ticket.
Speaker:When I make a lot of money,
Speaker:we're going to have all this time in the world and
Speaker:nothing can be further from the truth.
Speaker:Right? There's so much that people don't recognize,
Speaker:even though they're so good at their trade.
Speaker:And they're so good at their skillset,
Speaker:it's no longer,
Speaker:so easy for people to say,
Speaker:well, if I build it,
Speaker:they will come Today.
Speaker:We are focusing on sales and I'm not talking about the
Speaker:dollars coming into your business,
Speaker:but the psychology behind the process of selling.
Speaker:Have you ever felt like you're having a great meeting and
Speaker:then all of a sudden it ends up very differently?
Speaker:Or do you ever feel like you just don't get somebody
Speaker:and are uncomfortable around certain types of people?
Speaker:This can be really tough,
Speaker:particularly if it's happening with a decision maker for an important
Speaker:deal. You're trying to close.
Speaker:Jill is here to shed some light on why this happens
Speaker:and help us to learn how to work through situations such
Speaker:as this.
Speaker:So Jill,
Speaker:I'm just going to hand over the mic and take it
Speaker:away. Okay.
Speaker:Well, I mean,
Speaker:it starts with the philosophy that people like people who are
Speaker:like themselves,
Speaker:when you're talking to somebody who is like you,
Speaker:in other words,
Speaker:maybe they live in the same neighborhood,
Speaker:grew up in the same neighborhood.
Speaker:Maybe they have the same world that they're surrounded with,
Speaker:like yours,
Speaker:around friends,
Speaker:around favorite restaurants.
Speaker:When there's commonality,
Speaker:people feel more comfortable when there's not commonality,
Speaker:when there's nothing that they have in common where they go
Speaker:into a sales meeting and they've got nothing in terms of
Speaker:knowledge, in terms of the background of the person,
Speaker:that company,
Speaker:anything else,
Speaker:obviously, there's going to be an immediate misstep in terms of
Speaker:the ability to bond with the person they're meeting with one
Speaker:of the greatest things that I've found as of the last
Speaker:5, 6,
Speaker:10 years,
Speaker:is that before you actually go into a meeting,
Speaker:you can do a couple things.
Speaker:You can go online,
Speaker:you can actually go onto Google.
Speaker:You can look up the company,
Speaker:you can look up the person you're meeting with.
Speaker:It's the first thing pops up is LinkedIn,
Speaker:go to the profile,
Speaker:see what they're all about.
Speaker:One of the best things you can actually go from there
Speaker:on is,
Speaker:go and look and see.
Speaker:Are they connected to the people that I'm connected to?
Speaker:Is there a common thread in terms of the people that
Speaker:they know that I know?
Speaker:And if I actually had a conversation with that person that
Speaker:I see is my prospect and I sat down with them
Speaker:and the first thing I said to them,
Speaker:other than thanks for inviting me in,
Speaker:it's good to see you or meet you in person.
Speaker:It could be something to the effect of,
Speaker:Hey, I was,
Speaker:I couldn't help,
Speaker:but you know,
Speaker:go onto your LinkedIn profile.
Speaker:I noticed that you're friendly with Bob Smith.
Speaker:Can I ask how do you know Bob and watch how
Speaker:they relax,
Speaker:watch how they just absolutely share how much they actually know
Speaker:about Bob,
Speaker:that personal friend of theirs they'll feel more like you are
Speaker:one of their world wide friends,
Speaker:right? The people that they actually really feel comfortable with because
Speaker:you have a commonality that takes them back to being at
Speaker:home on a weekend,
Speaker:hanging out with Bob.
Speaker:It's not so stiff where you're just going in to meet
Speaker:and they feel like you don't understand them.
Speaker:Do you think people accept that your researching them before a
Speaker:meeting? I think in the past it was a little bit
Speaker:stocky, but now with all of the online information and of
Speaker:course LinkedIn,
Speaker:just like you're saying,
Speaker:do you think people accept that type of situation?
Speaker:I think a lot of people do.
Speaker:I think it's changed in that.
Speaker:Yeah. I mean,
Speaker:I still call my LinkedIn page when people do come onto
Speaker:my LinkedIn page to check me out and they do it
Speaker:a couple of times,
Speaker:I've tended to call it a stocker page.
Speaker:You do see people show up again and again and again,
Speaker:it's kind of like,
Speaker:okay. And,
Speaker:and it's almost like this.
Speaker:I say that your LinkedIn profile is almost like your company
Speaker:store. And if your company's store was on LinkedIn street or
Speaker:LinkedIn avenue and people would basically walk into your store,
Speaker:wouldn't say a word,
Speaker:check out the merchandise.
Speaker:I E your profile,
Speaker:your connections,
Speaker:your world,
Speaker:your comments,
Speaker:your accolades,
Speaker:they check out your profile just like they would in your
Speaker:store. And then they walk out and they don't say anything.
Speaker:But what they've done is they've deposited kind of an imprint
Speaker:that happens to be on that LinkedIn site of yours that
Speaker:says who's viewed you who's viewed my profile.
Speaker:Well, these people all came into my store.
Speaker:They just didn't bother to say hi.
Speaker:If I happen to see someone in my store,
Speaker:though, that I actually do want to reach out to just
Speaker:like I would,
Speaker:if I was a merchandiser in that store,
Speaker:I might actually step out from behind the desk.
Speaker:I might actually extend a hand.
Speaker:I might actually say,
Speaker:Hey, thanks for stopping by my LinkedIn page.
Speaker:Was there something that I can help you with?
Speaker:Is there something you're looking for?
Speaker:And what's cool about LinkedIn.
Speaker:Now you could actually say one more thing.
Speaker:You could say,
Speaker:Hey, I noticed you're connected to Bob Smith.
Speaker:I'm surprised that we've actually never met.
Speaker:Are you open to getting together and talking on the phone,
Speaker:you'd be amazed how many people have stopped by my page
Speaker:where I have reached back to them to do just that
Speaker:where they have I say within 24 hours gotten back to
Speaker:me on an email to say,
Speaker:that's so funny.
Speaker:I was just talking to a friend of mine about you.
Speaker:It's amazing.
Speaker:We know these people absolutely that's get together.
Speaker:So do you do that as part of your business week?
Speaker:Do you have a specific time,
Speaker:or do you integrate that into your schedule on a regular
Speaker:basis? I've made it a habit and I know it sounds
Speaker:a little weird,
Speaker:but you know,
Speaker:you ha you know,
Speaker:you, you can't beat them.
Speaker:You join them.
Speaker:I used to stay away from that whole LinkedIn vibe again,
Speaker:you know,
Speaker:stalker-ish kind of behavior,
Speaker:but then when I figured it out and I started looking
Speaker:at it,
Speaker:like my LinkedIn was a company store,
Speaker:I really felt differently about it.
Speaker:It became a daily routine.
Speaker:I think for our Listeners,
Speaker:this could apply.
Speaker:If you're trying to get into a big corporation in your
Speaker:area, you know,
Speaker:you're trying to present your services or,
Speaker:you know,
Speaker:show them what you have,
Speaker:or you're trying to get into some specific targeted people,
Speaker:Big or small local or international.
Speaker:The world has shrunk,
Speaker:right? We are all two to three to four steps away
Speaker:from each other.
Speaker:And there are other tools that are out there beyond LinkedIn,
Speaker:like reachable.com
Speaker:is another great one that you can go to.
Speaker:It aggregates everything from Facebook,
Speaker:from Google,
Speaker:from LinkedIn,
Speaker:from any other social media that you might have.
Speaker:It pulls everything together.
Speaker:So that when you're talking about Bob Smith and you put
Speaker:him in reachable,
Speaker:it'll show how many degrees on a one to 100 scale
Speaker:away from that person,
Speaker:your mutual friend might be,
Speaker:it gets really small.
Speaker:This world,
Speaker:you know,
Speaker:involving social media and really leveraging social media has really changed
Speaker:things. We can still meet face to face and remember on
Speaker:LinkedIn. I do consider them stopping in my store,
Speaker:but I immediately asked for a meeting,
Speaker:leverage this,
Speaker:because what happens is if they hear about you,
Speaker:if they meet somebody who knows you,
Speaker:if they feel like this is somebody who's familiar to me,
Speaker:but I'm not sure where I know this person from the
Speaker:first thing they do is go onto Google or they go
Speaker:onto LinkedIn.
Speaker:Make sure you have your picture,
Speaker:make sure you have a description of what it is that
Speaker:you do.
Speaker:Make sure that you,
Speaker:you know,
Speaker:at least reach out to some people that you know,
Speaker:so you can build up your network a little bit.
Speaker:The simplest way of connecting with somebody is to actually have
Speaker:somebody in common that they both,
Speaker:like, you run the risk,
Speaker:though. If you actually bring up somebody,
Speaker:they don't like,
Speaker:Oh, so how do you handle that?
Speaker:Well, I mean,
Speaker:LinkedIn is such a wild beast.
Speaker:It can happen in you and you're meeting with somebody.
Speaker:If you say to them,
Speaker:how do you know this person?
Speaker:They'll tell you all.
Speaker:They know.
Speaker:If they say this is something that's not great,
Speaker:you know,
Speaker:it's okay,
Speaker:don't sweat it.
Speaker:Just say,
Speaker:no, it's too bad.
Speaker:I really feel terrible about that.
Speaker:You know,
Speaker:I just met him and I didn't know,
Speaker:you know,
Speaker:the other thing though,
Speaker:that you really gotta be careful about is just to not
Speaker:about what's so typical.
Speaker:What do you mean by that?
Speaker:If you meet somebody for the first time and the weather
Speaker:is raining outside,
Speaker:right? Bad weather.
Speaker:And the person you're meeting with has five meetings in the
Speaker:same day,
Speaker:and it's raining all day.
Speaker:What's the most typical thing people will come in and say
Speaker:to that person,
Speaker:right? Talk about the weather.
Speaker:Right. And if they live in a town that just had
Speaker:the grateful dead over the weekend,
Speaker:right? Like we did in Chicago.
Speaker:And on Monday,
Speaker:you're talking about what a great weekend you had.
Speaker:What's the likelihood they're going to say,
Speaker:did you get over to the dead concert?
Speaker:It happened to me this morning.
Speaker:Seven people came to me and said,
Speaker:did you go to the desk?
Speaker:You know,
Speaker:I got tired of telling the story the first time it
Speaker:was fun and funny,
Speaker:but the second and the third and the fourth,
Speaker:I got a little tired.
Speaker:I ended up finding myself after the seventh gone.
Speaker:Yeah, it was a good time.
Speaker:Then I'd walk away.
Speaker:So, but then,
Speaker:you know,
Speaker:it does happen that people talk about what's most prevalent,
Speaker:what's most common.
Speaker:What's most typical.
Speaker:It's just part of our DNA.
Speaker:You got to make an effort to find something else,
Speaker:go on their website and see,
Speaker:are they a small company?
Speaker:And they just won an award.
Speaker:Are they a big company?
Speaker:And they just made some high,
Speaker:significant hiring.
Speaker:Are they a medium sized company where they're looking to bring
Speaker:in new products and services or they're going to some different
Speaker:event, or they've been up for some sort of a bigger
Speaker:award or you're meeting with a person.
Speaker:And it looks like they just got some recommendations that were
Speaker:pretty significant.
Speaker:This is the stuff that people really thrive on.
Speaker:Right. And it gets to the whole point that people like
Speaker:to talk about themselves.
Speaker:Yeah. One of the greatest meetings I ever had,
Speaker:I walked in and I said,
Speaker:so talk to me about this business.
Speaker:I can see that it's really booming.
Speaker:You know,
Speaker:how did it start?
Speaker:And the guy talked for 90 minutes and didn't stop.
Speaker:And he looked at me at the end and he said,
Speaker:that was the best meeting I've ever had.
Speaker:You know what,
Speaker:Jill, I've heard stories like that over and over again.
Speaker:And I've even witnessed it myself.
Speaker:And you may not even have been talking about your product
Speaker:or anything,
Speaker:but they've already been sold.
Speaker:Yeah. Cause he literally,
Speaker:I mean,
Speaker:this was one of the greatest clients I read,
Speaker:but this guy and I shouldn't say guy,
Speaker:I mean,
Speaker:we all do.
Speaker:We're all guilty of that.
Speaker:Right. Puff up our chest.
Speaker:And we're so excited about our products and services and everything
Speaker:else. It is hard when you go in and talk to
Speaker:somebody about what it is that you do,
Speaker:that you feel so dedicated to fixing whatever problems they have.
Speaker:But the one thing that people who are really good with
Speaker:their stuff and describing their stuff and have all that education
Speaker:about that stuff and they,
Speaker:they feel so strongly about that stuff.
Speaker:And so passionately about their stuff.
Speaker:They forget that the radio station playing in the head of
Speaker:the person across from them is w I,
Speaker:I F M you know,
Speaker:that stands for what's in it for me.
Speaker:What about what I need?
Speaker:And this is,
Speaker:so I hate to say it typical of what we still
Speaker:see in people's selling process.
Speaker:If we could just suppress that desire to share what we've
Speaker:got. Imagine that box in that box contains all of your
Speaker:education. All of your years of experience,
Speaker:all of your awards,
Speaker:put that box in the lap of the person.
Speaker:We don't have to say anything.
Speaker:And you can say,
Speaker:now, do you get it?
Speaker:Do you get what I do?
Speaker:Do we need to talk anymore?
Speaker:But it doesn't work that way.
Speaker:You need to hold on to that box,
Speaker:put a key in it and lock it up.
Speaker:Talk about what it is they're looking for.
Speaker:Figure out whether or not it's something that you can help
Speaker:them with,
Speaker:but really understand.
Speaker:Are they going to be more dedicated to fixing that issue
Speaker:than you are,
Speaker:Right? Only the single topic that you say helps you overcome
Speaker:being totally blindsided in a meeting where you think things are
Speaker:going good.
Speaker:And then all of a sudden,
Speaker:the guy's like,
Speaker:yeah, not interested or where you're just not relating to somebody.
Speaker:You would say,
Speaker:if you're in a situation like this,
Speaker:more than likely,
Speaker:you've had the attention on you and what you want,
Speaker:and you really need to turn it around and be focusing
Speaker:on them,
Speaker:what they want,
Speaker:the types of things they're involved in their business,
Speaker:all the things that are personal to them.
Speaker:Right. If you're just going to have the casual conversation upfront
Speaker:about the things that are going on.
Speaker:Yeah. Just be careful.
Speaker:Don't put it all on.
Speaker:You. Make sure you turn it around to talk about their
Speaker:world. If they're open to that,
Speaker:some people don't want to talk about their world and that's
Speaker:okay. Be okay with that.
Speaker:You remember Teddy Roosevelt's quote is more about being okay with
Speaker:objections. They okay with pushback being okay with people who are
Speaker:not necessarily like you.
Speaker:One of the best tools you can actually use where you
Speaker:can actually have control,
Speaker:right? Because you can't control what they say,
Speaker:how they react or what they do,
Speaker:but you can control what you do.
Speaker:If you can just remember to do what they do in
Speaker:terms of mirroring and matching what they do with their body
Speaker:language or their arms crossed,
Speaker:stop thinking that they're shut down or they're not paying attention,
Speaker:or they don't want to be there.
Speaker:You know,
Speaker:in some cases they just might be cold or comfortable with
Speaker:their arms crossed,
Speaker:but cross your arms,
Speaker:match them.
Speaker:What does that do,
Speaker:Joe? It makes them feel more in tune with you.
Speaker:Believe it or not.
Speaker:It makes them feel more comfortable with you.
Speaker:You can play that game a little bit,
Speaker:cross your arms when they're crossing their arms.
Speaker:Once you're really engaged in a conversation,
Speaker:drop your arms,
Speaker:watch what they do.
Speaker:It's like two Gazelles dancing together in the same kind of
Speaker:rhythm. And they don't know they're doing it,
Speaker:but you can control that.
Speaker:You can control the tonality that you have.
Speaker:If they're really loud in the way they speak,
Speaker:you can speak a little louder.
Speaker:If they're really soft in the way they speak,
Speaker:you better not speak loud.
Speaker:Print it down.
Speaker:If they're slow,
Speaker:talk slow.
Speaker:If they're fast,
Speaker:speed it up a little.
Speaker:If they have a Twain.
Speaker:So if they have a Twain,
Speaker:don't go there.
Speaker:Not, not a good idea at all.
Speaker:Yeah. That probably would not be a good idea.
Speaker:Right. But so are you saying that when you mimic them,
Speaker:they're feeling more comfortable because that's already their style.
Speaker:So you're kind of integrating into their style.
Speaker:I Wouldn't call it mimicking.
Speaker:I mean,
Speaker:I mimic my brother's once in a while just to have
Speaker:fun. Right.
Speaker:But I'm not,
Speaker:I'm not saying mimic,
Speaker:I'm saying be conscientious of the pace and the speed and
Speaker:the tonality,
Speaker:you know,
Speaker:in general that they are using with you.
Speaker:Okay. That's a good one.
Speaker:That's a good tip.
Speaker:Okay. Yeah.
Speaker:I mean,
Speaker:should always ask yourself afterwards,
Speaker:you know,
Speaker:how was I with my bond,
Speaker:right? How was I with what I was supposed to be
Speaker:doing? And in terms of being okay with this person sitting
Speaker:in front of me,
Speaker:you know,
Speaker:dealing with problems that I might be able to help them
Speaker:with or dealing with opportunities that I might be able to
Speaker:even bring in even more for.
Speaker:We've now talked about making sure that you're turning the attention
Speaker:to them and talking about things that they are interested in.
Speaker:We've also talked about being very conscious of tonality and body
Speaker:motion. So those are two things.
Speaker:Is there anything else that you would add?
Speaker:Yeah, I think,
Speaker:I think one of the biggest traits that I've seen,
Speaker:because here's the thing,
Speaker:the world,
Speaker:because it's become such a buyer's market out there because people
Speaker:can shop before they actually meet you because people can check
Speaker:you out on LinkedIn before they actually meet you.
Speaker:Because there's this inserted level of the web inter intercepting meetings
Speaker:in general.
Speaker:I think once you get through the web,
Speaker:once you actually are face-to-face you gotta be okay with not
Speaker:being okay.
Speaker:In other words,
Speaker:if you're sitting in front of somebody and they don't necessarily
Speaker:need you,
Speaker:they don't necessarily want yeah.
Speaker:At some level you need to be okay with saying something
Speaker:like, you know,
Speaker:I get the feeling it's not going to work out or
Speaker:I'm okay with just moving on.
Speaker:Just tell me.
Speaker:No, I think we need to be a little bit more
Speaker:rejection proof because there is so much shopping around.
Speaker:It's causing a little bit more anxiety and people when they
Speaker:go to meet where,
Speaker:you know,
Speaker:maybe it's fewer and farther between where they're not actually getting
Speaker:a lot of these meetings.
Speaker:And so when they do,
Speaker:they have all this energy that they bring into the room
Speaker:and they want to sell,
Speaker:well, the person across from doesn't necessarily want to buy Well.
Speaker:And it also makes you look a little desperate,
Speaker:right. You know,
Speaker:if your energy is too high,
Speaker:and if for some reason you're able to push someone into
Speaker:a purchase that they really weren't comfortable with or didn't want
Speaker:it's most likely not going to be a good relationship throughout
Speaker:however long that project lasts.
Speaker:Right. It's almost like to your point that this is just
Speaker:not a match for today.
Speaker:It doesn't mean that it won't be a match next year,
Speaker:right. Or some other time in the future,
Speaker:or they like you enough that they would refer you for
Speaker:your services.
Speaker:They don't need it,
Speaker:but someone else might that they know Exactly.
Speaker:And having those resources,
Speaker:by the way,
Speaker:or having that ability.
Speaker:I, you know,
Speaker:sometimes people have called me the Iggy girl,
Speaker:you know,
Speaker:I got a girl,
Speaker:I got a guy in nine times out of 10.
Speaker:If somebody tells me something they need,
Speaker:and it's not what I provide,
Speaker:I will say,
Speaker:well, I've got somebody that might be able to help you.
Speaker:Are you okay if I connect you?
Speaker:They love that.
Speaker:Yep. And I think if we can all do that,
Speaker:have your world.
Speaker:If you're a trusted advisor,
Speaker:then share your resources and share those good people that give
Speaker:you great vibes or give you great service or great have,
Speaker:have done wonderful things for the people that you've referred them
Speaker:to before.
Speaker:That is some of the best stuff out there from a
Speaker:business standpoint,
Speaker:because people trust people like themselves.
Speaker:Great information,
Speaker:Jill, thank you very much for sharing all of this with
Speaker:us. We are going to move now into the reflection section.
Speaker:What is one natural trait that you have that you think
Speaker:has helped you to be successful?
Speaker:You know,
Speaker:I think it's one of the toughest things for a lot
Speaker:of people,
Speaker:because the last thing people want to think,
Speaker:or that people don't like them,
Speaker:right. That,
Speaker:you know,
Speaker:we all have this innate feeling like we have this need
Speaker:for approval here and there.
Speaker:Right? None of,
Speaker:none of us really like working so hard,
Speaker:just so that somebody can say no to us,
Speaker:nobody really likes,
Speaker:you know,
Speaker:working so diligently that then things don't go their way.
Speaker:Don't we all want to just get along,
Speaker:you know,
Speaker:like in the dead show,
Speaker:free love.
Speaker:It's, you know,
Speaker:we just all need to get along,
Speaker:but the dead show is a theme throughout This whole interview.
Speaker:So we're covering from a great weekend.
Speaker:So what's the trick,
Speaker:the trade Is this,
Speaker:you know,
Speaker:I I'm okay with rejection.
Speaker:I'm a big girl from a business perspective.
Speaker:They will still maybe like me as a person,
Speaker:respect me as a human being.
Speaker:But for some reason,
Speaker:my stuff may not fit their world.
Speaker:I'm okay with that.
Speaker:If I take it personally,
Speaker:that's hard,
Speaker:that's hard.
Speaker:Right. But to separate out the personal from the business side,
Speaker:this is just business.
Speaker:There'll be more I move on.
Speaker:I wish everyone could do that.
Speaker:You're right.
Speaker:Because then you're ready to go and still motivated to do
Speaker:it again.
Speaker:The next day That's saying,
Speaker:you know,
Speaker:feeling of,
Speaker:you know,
Speaker:I'm willing to give this off before I even get there,
Speaker:but you know,
Speaker:at least reduce the,
Speaker:the stress,
Speaker:the tension,
Speaker:the anxiety of trying to sell somebody today.
Speaker:Well, no one's going to land it a hundred percent of
Speaker:the time.
Speaker:I wish it was that easy.
Speaker:It's that pixie dust,
Speaker:you know,
Speaker:I used to have it.
Speaker:I could sprinkle it on everybody and then they'd all understand
Speaker:and buy from me,
Speaker:but that doesn't happen.
Speaker:What book have you read lately that you think our listeners
Speaker:would find valuable?
Speaker:There's a book by David Allen that I just went back
Speaker:to recently and it's probably the third time I've read it.
Speaker:And it's a nice short book.
Speaker:You know,
Speaker:it's only about 120 pages I love.
Speaker:And it's about process.
Speaker:It's about time management.
Speaker:It's about keeping things organized.
Speaker:You know,
Speaker:it's about really getting the world connected between work and home
Speaker:because it is connected.
Speaker:It's called getting things done.
Speaker:Yeah. And give biz listeners just as you're listening to the
Speaker:podcast today,
Speaker:you can also listen to audio books with ease.
Speaker:I've teamed up with audible for you to be able to
Speaker:get an audio book.
Speaker:Just like this one that Jill is recommending for free.
Speaker:All you need to do is go to gift biz,
Speaker:book.com and make a selection that again is gift biz,
Speaker:book.com. All right.
Speaker:So, you know,
Speaker:in the intro,
Speaker:Jill, you were talking about the balance in your life that
Speaker:you like to create.
Speaker:What tool do you use regularly to keep productive or to
Speaker:keep that balance in your life?
Speaker:You know,
Speaker:It's funny.
Speaker:And I think I've talked to you about this before that
Speaker:I don't really believe in a balanced life because otherwise I'd
Speaker:be really bored.
Speaker:And I,
Speaker:I, I kind of call it an imbalanced life.
Speaker:I mean,
Speaker:look, my,
Speaker:my colors,
Speaker:spiced orange because I like a little spice in my life.
Speaker:But the fact is that,
Speaker:you know,
Speaker:the kids are running in 50 different directions.
Speaker:I have a puppy who's running in 50 different directions.
Speaker:I have a husband and running in 50 different directions.
Speaker:My life grows arms and legs on one side.
Speaker:And on the other side,
Speaker:I've got this business side where as we've discussed,
Speaker:things can happen.
Speaker:Things can not happen.
Speaker:Things can be up,
Speaker:things move down.
Speaker:There's always planning.
Speaker:There's always strategy.
Speaker:There's always implementation.
Speaker:But the both,
Speaker:both sides intersect because isn't it normal that during the day
Speaker:you start thinking about something and work,
Speaker:but then all of a sudden you drift off to dinner
Speaker:tonight and you got to pick up this thing at the
Speaker:grocery store.
Speaker:So you can make that chicken dish that you've been dying
Speaker:to make doesn't it happen in normal course of the day.
Speaker:And that we don't want to forget about it,
Speaker:but we think about it again at three 30.
Speaker:And then again,
Speaker:four, well,
Speaker:two things that I really like.
Speaker:There's one I love,
Speaker:I have an iPhone and there's an app out there called
Speaker:up next and up next takes notes with dates,
Speaker:times locations and in David Allen's way of getting things done.
Speaker:It's probably one of the greatest tools because in here I
Speaker:can have,
Speaker:you know,
Speaker:I got to schedule a haircut for my daughter.
Speaker:I got to get the groceries this afternoon for that chicken
Speaker:dish. I need to call Bob Smith tomorrow because you know,
Speaker:we need to talk about the next meeting that we have.
Speaker:I need to plan that talk that I'm doing in a
Speaker:couple of weeks.
Speaker:I need to do that.
Speaker:I needed to do these things.
Speaker:And, and it gives me locations and times and dates that
Speaker:I have.
Speaker:And when the time comes,
Speaker:I can set up the reminders 30 minutes before the event
Speaker:has to happen a day before the event has to happen.
Speaker:And it takes such little effort for me to put this
Speaker:in. I'll be at a red light,
Speaker:and I know you're not supposed to be using your phone
Speaker:or texting,
Speaker:but at a red light,
Speaker:I'll pop in a task by the way.
Speaker:I'll forget about that Pasch until later on.
Speaker:But then it'll up that this afternoon,
Speaker:I need to do that.
Speaker:If I didn't have that,
Speaker:this is my own little and the coolest thing about it
Speaker:is when I actually complete it,
Speaker:I checked a little box with my thumb,
Speaker:you know,
Speaker:and just basically say,
Speaker:okay, I'm done.
Speaker:And it just does this cool,
Speaker:like disappearing Act.
Speaker:Oh, so you got like a little reward then when you've
Speaker:completed it.
Speaker:Yeah. It's like my own little candy.
Speaker:What's what's the second one.
Speaker:I think you said you had to.
Speaker:Yeah. The second one is in the morning,
Speaker:I do make that list.
Speaker:It's called getting things done list.
Speaker:I mean,
Speaker:literally David Allen taught me back a few years ago and
Speaker:I really do believe,
Speaker:and it's nighttime or for,
Speaker:for about eight minutes in the morning over coffee and you
Speaker:take out a pen and you take some paper and it
Speaker:really feels good.
Speaker:You start dumping everything out in your head,
Speaker:everything from what it is that you need to make sure
Speaker:that you get done and even the steps in between.
Speaker:So the presentation itself had to do a little research,
Speaker:right? When was I going to do that?
Speaker:And where was I going to do that?
Speaker:I mean,
Speaker:all that goes into this eight minute exercise and when the
Speaker:bell rings at eight minutes,
Speaker:I stop.
Speaker:And the feeling that I have when I'm done writing out
Speaker:everything that I got to do,
Speaker:the calls,
Speaker:I need to make the people I need to schedule with
Speaker:the conversations I need to have with you,
Speaker:Sue. I mean,
Speaker:all these things,
Speaker:then I feel when that bell rings so relaxed,
Speaker:it's a fervor.
Speaker:I mean,
Speaker:it is crazy.
Speaker:It was those eight minutes.
Speaker:Don't get in my way.
Speaker:I am really writing it all out.
Speaker:Three pages later,
Speaker:it's all out of my head and on paper.
Speaker:Yeah. Well,
Speaker:What I really like about that is there's a limit it's
Speaker:eight minutes.
Speaker:So you got to get in there and you got to
Speaker:get it done.
Speaker:And then after that eight minutes,
Speaker:you have a really clear focus on your day.
Speaker:Yeah. And then the crazy thing is,
Speaker:you know,
Speaker:I do it over coffee,
Speaker:but what I do is I keep that notepad next to
Speaker:my bed at night with a pen,
Speaker:because inevitably I think we're all guilty of this at two
Speaker:or three in the morning,
Speaker:I'm going to wake up with the mindset of,
Speaker:I forgot to call that guy.
Speaker:I forgot to do that thing in the dark.
Speaker:I take my pen and I get it out of my
Speaker:head and I put it on the paper in the dark.
Speaker:I might have chicken scratch when I wake up in the
Speaker:morning, but I can read it myself well.
Speaker:And probably just by writing it down,
Speaker:you're going to remember it too,
Speaker:Out of your head.
Speaker:Yeah, For sure.
Speaker:And it doesn't bother you anymore.
Speaker:We're getting close to the end of our time together,
Speaker:but we still have a very important question to get to.
Speaker:And that is the dare to dream question.
Speaker:I would like to present you with a virtual gift.
Speaker:It's a magical box containing unlimited possibilities for your future.
Speaker:This is your dream or goal of almost unreachable Heights that
Speaker:you would wish to obtain.
Speaker:Please accept this gift and open it in our presence.
Speaker:What is inside?
Speaker:Wow. So thank you for the gift.
Speaker:Gosh, it is how big in that box B it can
Speaker:be as big as you want.
Speaker:Gel. I box might have chambers in it,
Speaker:right? Because I do believe that there's,
Speaker:there's the dream for the career and there's the dream for
Speaker:the family.
Speaker:So give us some detail about both of those dreams.
Speaker:So on the career side,
Speaker:you know,
Speaker:having a business like this one that can grow is a
Speaker:very exciting thing for me,
Speaker:where I can help a lot of individuals,
Speaker:not only in their businesses,
Speaker:but to connect with people that can also help them with
Speaker:their business.
Speaker:And what I've found is I have over the last 22
Speaker:to 25 years,
Speaker:I've developed some very strong relationships.
Speaker:And during that time,
Speaker:I've been able to talk to a lot of people who
Speaker:are between successes to try to help them to connect to
Speaker:people in my world.
Speaker:I've tried to help a lot of individuals who just aren't
Speaker:sure exactly where they want to end up.
Speaker:They want to change careers.
Speaker:I connect them with others who can also be a sounding
Speaker:board for them to figure it out in this box.
Speaker:I would have that gifting expanded to have a world where
Speaker:we can just help each other out and do the right
Speaker:thing and develop even more of those streamlined partnerships and employ
Speaker:people and help them all to be successful.
Speaker:That's what I want.
Speaker:And the other box,
Speaker:all that work that I do,
Speaker:of course,
Speaker:I want to have some rewards for that because yeah,
Speaker:we all work hard and shouldn't we be okay with actually
Speaker:spending some of that money?
Speaker:Yeah. I want to take my kids on their own trips.
Speaker:I want to take my daughter to Aruba before her bat
Speaker:mitzvah day.
Speaker:I want to be able to take my son to Israel
Speaker:for his,
Speaker:I want to be able to do more for my family,
Speaker:have my husband and I take a trip to Bora Bora.
Speaker:I don't know.
Speaker:We go somewhere.
Speaker:So it sounds like a lot of travel it's travel and
Speaker:it's, it's great time with family.
Speaker:I have nieces who I love to take with us family
Speaker:members and just be together in a nice warm,
Speaker:or a really cold ski lodge or on a sailboat somewhere,
Speaker:but having the ability to break away and do that.
Speaker:That sounds wonderful.
Speaker:If our listeners wanted to learn more about you or your
Speaker:business, where should they get in touch with you or how
Speaker:should they get in touch with you?
Speaker:Well, I think my LinkedIn page is great.
Speaker:It does provide you with a little bit more insight on
Speaker:who I am.
Speaker:And I don't mind if you stock my page and you'll
Speaker:see my,
Speaker:you know,
Speaker:my email,
Speaker:my contact information,
Speaker:cause that is my company store.
Speaker:My website is in the works right now and you know,
Speaker:and that's all exciting.
Speaker:We should all have this website,
Speaker:but I still think people want to check out people.
Speaker:So if you want to check people out,
Speaker:you don't go to their website necessarily you go to their
Speaker:LinkedIn page.
Speaker:So that's probably the best way.
Speaker:Okay. Super and gift biz listeners.
Speaker:As you know,
Speaker:if you jump over to gift biz,
Speaker:unwrapped.com, you will find Jill's show notes page,
Speaker:and it'll give you all the information links to the tools
Speaker:that she's mentioned today.
Speaker:The book,
Speaker:just everything that you want to know so that if you're
Speaker:driving or walking your dog or at the club,
Speaker:and you don't have a pen in hand,
Speaker:you'll still be able to capture this information a little bit
Speaker:later. I will also once Jill,
Speaker:your website's up,
Speaker:I'll also put it into the show notes page.
Speaker:So if someone's listening to this after August of 2015,
Speaker:that website,
Speaker:when it does go up will be dropped into the show
Speaker:notes page.
Speaker:So Jill,
Speaker:thank you so much for spending time today and for sharing
Speaker:your journey and your insights on how we can be better
Speaker:salespeople. I really appreciate it.
Speaker:And may your candle always burn bright,
Speaker:Learn how to work smarter while developing and growing your business.
Speaker:Download our guide called 25 free tools to enhance your business
Speaker:in life.
Speaker:It's our gift to you and available@giftbizonrap.com
Speaker:slash tools.
Speaker:Thanks for listening and be sure to join us for the
Speaker:next episode You like to be on the show or do
Speaker:you know someone who can provide valuable insight from their experiences?
Speaker:If so,
Speaker:we'd love to hear from you.
Speaker:All you need to do is submit a form for consideration
Speaker:access. The form.com
Speaker:forward slash guest gift is unwrapped that forward slash today's show
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