Greg Buckley is the CEO the 50 + year young Buckley Personalized Auto Care in Wilmington, DE. He’s a member of ASA, an ATI Coach, a member of the Delaware Automotive Service Professionals, past member of the NAPA advisory board council, is vice-president of NAPA business development groups, and is involved as an advisory board member of Kukui, along with AutoVitals. Hear Greg’s previous episodes HERE.
Key Talking Points
Lyft plans to start with 25 service centers around the country
Wanted to see the activity in the Lyft Service Center in Philadelphia
Plans to service the ride-share industry
Shocked about the volume that was going through this location. It was ¾ full
Reluctant to accommodate this marketplace in his shop
The waiting room was sparse but did have coffee and water
Observed a brake job being done and a detailer cleaning the inside
GM has invested $500 million in LYFT
He observed discount cards from a dealership on the counter
Can independents bring in some of the ride-share maintenance business?
It is possible that the ride-share driver may not know how to extract the most value from their vehicle
Don’t ignore this LYFT business model. They will become a fleet operator and pull volume from the market
Ask your customer base to help keep their ride-share vehicle safe and reliable
A special thanks to Greg Buckley for his contribution to the aftermarket.
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