Greg Buckley is the CEO the 50 + year young Buckley Personalized Auto Care in Wilmington, DE. He’s a member of ASA, an ATI Coach, a member of the Delaware Automotive Service Professionals, past member of the NAPA advisory board council, is vice-president of NAPA business development groups, and is involved as an advisory board member of Kukui, along with AutoVitals. Hear Greg’s previous episodes HERE.

Key Talking Points

• Lyft plans to start with 25 service centers around the country
• Wanted to see the activity in the Lyft Service Center in Philadelphia
• Plans to service the ride-share industry
• Shocked about the volume that was going through this location. It was ¾ full
• Reluctant to accommodate this marketplace in his shop
• The waiting room was sparse but did have coffee and water
• Observed a brake job being done and a detailer cleaning the inside 
• GM has invested $500 million in LYFT
• He observed discount cards from a dealership on the counter
• Can independents bring in some of the ride-share maintenance business?
• It is possible that the ride-share driver may not know how to extract the most value from their vehicle
• Don’t ignore this LYFT business model. They will become a fleet operator and pull volume from the market
• Ask your customer base to help keep their ride-share vehicle safe and reliable

• A special thanks to Greg Buckley for his contribution to the aftermarket.
• Books mentioned in the content library HERE
• Leave me an honest review on iTunes. Your ratings and reviews really help and I read each one of them.
• Email Carm HERE.

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