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FTR 059: Greg Buckley on LYFT
19th August 2019 • For The Record • Carm Capriotto, AAP
00:00:00 00:18:22

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Greg Buckley is the CEO the 50 + year young Buckley Personalized Auto Care in Wilmington, DE. He’s a member of ASA, an ATI Coach, a member of the Delaware Automotive Service Professionals, past member of the NAPA advisory board council, is vice-president of NAPA business development groups, and is involved as an advisory board member of Kukui, along with AutoVitals. Hear Greg’s previous episodes HERE.

Key Talking Points

  • Lyft plans to start with 25 service centers around the country
  • Wanted to see the activity in the Lyft Service Center in Philadelphia
  • Plans to service the ride-share industry
  • Shocked about the volume that was going through this location. It was ¾ full
  • Reluctant to accommodate this marketplace in his shop
  • The waiting room was sparse but did have coffee and water
  • Observed a brake job being done and a detailer cleaning the inside 
  • GM has invested $500 million in LYFT
  • He observed discount cards from a dealership on the counter
  • Can independents bring in some of the ride-share maintenance business?
  • It is possible that the ride-share driver may not know how to extract the most value from their vehicle
  • Don’t ignore this LYFT business model. They will become a fleet operator and pull volume from the market
  • Ask your customer base to help keep their ride-share vehicle safe and reliable


  • A special thanks to Greg Buckley for his contribution to the aftermarket.
  • Books mentioned in the content library HERE
  • Leave me an honest review on iTunes. Your ratings and reviews really help and I read each one of them.
  • Email Carm HERE.



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