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SUMMARY KEYWORDS

SMRP event, maintenance professionals, asset management, technology, AI, augmented reality, body of knowledge, micro learning, workforce inspiration, community, collaboration, education, innovation, industry trends, Dan Anderson.

00:00

Scott, welcome to the industrial talk podcast with Scott Mackenzie. Scott is a passionate industry professional dedicated to transferring cutting edge industry focused innovations and trends while highlighting the men and women who keep the world moving. So put on your hard hat, grab your work boots and let's go. All

00:21

01:08

Oh, my goodness,

01:12

impactful work. Yeah, that's right, that's what you're gonna do. You've changed my life. I've known you for forever.

01:17

Oh, it's so good to see you. So good to see old friend, yes, it's been a several years now it has, yeah,

01:24

I've seen, I've seen your career journey. Where is you know, what's going on now? Yeah, now you're the head cheese, the the Grand Poobah of smrp. I was, You're

01:35

too kind. No, you are. No.

01:37

Get out of here, man. You know, every every year, and I have to say, I go to a number of conferences, and this one stands out all the time. And the reason it stands out is because people are like, you, nice, has a real other focus, a desire to help put them you. They never nobody. And I'm and, I mean, it's, I can say this with a high level of confidence. Nobody just gets exhausted. They just want to help. Everybody's willing to share around here. It's so collegial. Yeah, it's just an amazing community.

02:16

Yeah, it's fantastic to be back. You know, with last year's cancelation that was due to Hurricane Milton down in Orlando. That was, that was a tough one. So that's what really makes this year super special, is just to get everybody back together. And as you said, you know, before we even got on the premise here, you know, it is a family. It's a reconnection of family.

02:35

It is you got, you go out on LinkedIn, and it's like, you're gonna be there, yeah, I'm gonna be there. Yeah, you just get all giddy. It's all fantastic. Yeah, and, and, and you. And the other thing is that you you continue where you left off. It's like, okay, we'll just go. You know, there's no necessity to go.

02:54

Hey, how you doing? It's like, No, I think it's just a tight sense of community here, Scott, as you always point out, and as you always contribute to us, and it's greatly appreciated on this end,

03:06

yeah, well, yeah, we, because we have the closing panels, and the one panel that I'm really sort of all giddy about is workforce, right? Yeah? Because in the time that I've been here, and we've had yesterday, I had 21 conversations. I was just like, anyway, it is that workforce conversation. What do we do? Yeah, how do we inspire the next generation? How do we rise above the distractions that exist and be able to touch those future leaders. It's, it's an interesting conversation. I think smrp is leading the way. We have to do a better job.

03:47

Yeah, yeah. Well, just the fact that you're here, you know, you're making it fresh. You know, that's the thing we got to continually, to make it fresh and make it fun for Yeah, you know, it's not just an old guys game anymore, right?

04:00

It isn't we have to. We have to reach way down there, inspire, you know, and and be able to do that consistently. Not say, Hey, I reached out and Luke Warden, response, I'm gonna give up and not not do it. I believe everybody at smrp, your organization here has an obligation to be those ambassadors for the next

04:28

generation. Yeah, agreed. 100% agreed.

04:32

You can tell I've been, I've been thinking a lot about

04:34

this. I mean, I'm sure it's come up a lot of your conversations this week. You know, how do we inspire that next generation with this whole technology based theme and everything, you know, and I'm a man of fundamentals, but at the same time, too, I recognize the need to lure in new people, fresh and have a fresh approach, you know,

04:54

yeah, and, and I got to tell you, being out on the floor, walking around, I wasn't walking around. I've been stuck. Have a salt mine right here, but I I've walked around in the past while I was going to the bathroom over there, and I can see some of the technology going that way. But it's, it's inspiring is there's a really a lot of incredible solutions that are out there. And I digress, because I wanted to make sure that what give us a little background on Dan, just to sort of establish that that, yeah.

05:26

So, you know, right out of college, I started off with a little software company, CMMS is were brand new, like back in the early 90s. So start off with a company called data stream, which transformed into infor and now is hexagon, you know. So the journey, very incestual business world and consulting world all that is, it really is, yeah, and so I got to branch off a little bit there, and then, you know, go work a have a private practice up in western Pennsylvania where I did, you know, CMMS type focused consulting services went over to lifecycle engineering. That's where we initially met each other. For 15 years, you know, worked there and led the educational department there, the life cycle Institute, huge. And since then, you know, kind of went back into the software world for copper leaf for a while, and asset investment planning. And we spoke during that period of time, in my career, and now I'm with reliability X,

06:24

I gotta tell you that that organization has some of the greatest minds agreed there, yeah. So like, why would I hate to say it? They're there. So go to reliability X, find the right answers. You want to collaborate with trusted individuals in the world of reliability, outside training, whatever.

06:46

Yeah, yeah. You need to go there. Oh, yeah. And I've had a long time, you know, everybody knows Ramesh, right? Ramesh Galati, the Gulati. Lot of Gulati. Sherpa, yeah. And George Williams and I had a relationship for a long time where he was leading the global maintenance team at mate, Bristol, Myers, Squibb, yeah, and so George and I maintained contact throughout the years, and I came and joined him back in January. So it was kind of a nice full circle to come back into the into this community, the maintenance and reliability community. I missed the folks and but I got to dabble a little bit in the asset management space and through copper leaf and then come back here now I can really promote the synergies and asset management and reliability. So it's been nice.

07:27

So, so you are recently elected president of smrp, the chairman of the board, chairman of the board, yes, sir. It's like Frank the Frank Sinatra of smrp,

07:40

right there exactly. I don't know where old deaner And you know there is chairman of the board Exactly. What does that mean? That means that I will be leading the board of directors with smrp, so I'll be kind of coordinating the meeting, or being present for the meetings, leading the team of folks that you know are making the decisions for our membership, and, you know, providing value back to our membership. That's my ultimate goal. You know, as and I've been engaged with smrp for 18 years, so it's been a long time doing that, serving in one capacity. I start off as communications chair and then outreach director and secretary. I spent the past two years as Vice Chair in progression to this. So it's been a long time coming, and I'm very honored. And you know, I feel very, very honored

08:30

to be here, given what you know about the industry right now. From smrps perspective, what are you seeing going forward? What what are some of the hot buttons that you think is important for smrp,

08:44

I think the hot buttons, you know, right now, is just revamping our body of knowledge, making people aware of the value it provides, yeah, you know, out there. But then, you know, getting off of things like, we're doing a lot of things like creating a micro learning series around our body of knowledge, revamping it, so you're not just going there and downloading a 200 page PDF file that it's, you know, you just can't do that anymore. Oh, and, you know, I of course, it's nice to have that PDF file, but you want to make, you know, have some bite sized chunks of knowledge that you're imparting on people. And our body of knowledge is, is the best in the world, it is second to none. Is reliability, yeah.

09:28

What are some of the challenges outside of that I see? What are the challenges? Because we this, smrp needs to succeed. Yes, there's given what I know about the market, because smrp is truly the members are about being more efficient, greater insights, responsive, all of the stuff that is represented by the members here. So what are we talking

09:56

about? I think some of the challenges you know that you got out there, there's. Lot of organizations that preach it out there, and kind of growing our global footprint has been, you know, really, is everybody here to really help you, you know, at the end of the day, because a partnership, sometimes it's a two way relationship with partnerships. And so it's focusing in on the ones that you know, you can complement very well. The Institute of asset management is one that, you know, we're really focusing and working on, because you have these Asset Management Professionals which are kind of higher level, white collar, for lack of a better term, whereas ours are a little bit more blue collar, right? We're coming from the manufacturing, the maintenance and reliability profession, yeah. And our body of knowledge really supports those folks at the end of the day to make more informed decisions, to be more proactive in the way that they manage their assets. Whereas, you know, the I Am is great because you're really hitting the executive level contacts, and you're helping them to understand through a policy, you know, a high level this is my approach to the way that assets will be managed, and this is how it's going to help our business, whereas we're kind of coming in. So both of our boks, you know, through smrp and I am, I think, really work well with each other and complement each other really well. So, you know, kind of looking at certain regions, you know, and globally, and where we can kind of implement this and get it out there, but making them aware, making them aware of the reciprocated benefits between both organizations. And it's, it's, it's, it's tough. It's challenging at time, because everybody has their own agenda, and it's kind of putting your guards down just to make sure that you're doing the best for the community and being a good

11:40

that's interesting, because I, I agree with you 100% one of the things that I struggle with, just within industry itself, and I always take that industry perspective, is the the messaging is so fragmented. I mean, if I was somebody just just a person looking for something to learn. I don't know where to go. Yeah, it's it's, do I go here? Do I go here? Do I I mean, because what's precious to me is my time making sure that my moves are efficient as well. So if I go down this road, will I get what I need? And it's just, I think industry has to recognize that we're all fragmented in some way. How do we consult? How do we bring it together for a real common vision of of help and success?

12:32

Yeah? Well, you know me, Scott. I mean, yeah, we all have special skills, right? You know yours is the gift of gab and being able to make educated conversations with folks and really bring some some good, you know, knowledge, to people out there in the industry. Mine is, I think I'd like to have a skill bringing people together. That's one thing that I do enjoy, is, is helping people and and helping them to learn from each other. And so that's one of my primary goals, is the chairman of smrp is to really bring folks together to spread that knowledge, to help them learn and get better at what they do and all that stuff. And it's a, it's a you have to navigate through all the politics, and that sometimes really makes it tough. Yeah, and you're right, there are so many little fiefdoms of knowledge that are out there, and it's so easy, yes, nowadays, with just it, it coming at you from all angles that it gets very

13:22

14:11

Oh, you get so much more accomplished. You really do when you're not just thinking of your own personal agenda, but you're thinking of, how can I better things for other people? I think that's at the end of the day, that's what we're trying to do. And as you enter in a phase in life that you really want to transition that knowledge to people, yeah, and the younger generation. We started off talking to our baby mentor, yeah, it's the key. You reach a certain age in life where it's like, it's not all about you, right? It's about giving back to the

14:37

community. For sure, do we have we and I agree, there has to be, you have to be inspired by that whole macro perspective of saying, No, you need to give back. And I always, I have, I have three legs. It's multiple stool legs. But I always go to the three because, well, I can't remember what the other one was like. Get. Know, but the three that I always say, it's always educate and especially now we have to educate you because it's happening so fast. Yeah, it's just, and I'll ask a question about what smlp is doing. But from an education perspective, you have to, you have to be a student constantly consumed because it's happening fast. The other thing is that when you look around at this particular event, you don't have all the answers. You don't you need to collaborate. You need to find those trusted individuals to be able to say, Yes, I'll work with you. I'll collaborate with you. We're going to make something bigger, better, stronger. The pie is bigger, yeah, just it's you're not you're not cutting yourself. And the last one is, innovate. You're going to have to do it. You're going to it. You're going to have to figure that out. And you can't do it without it. How is smrp dealing with you got your body of knowledge, all of the changes that are taken? How do you update that body of knowledge? Or do you just stick with the the blocking and tackling? That's pretty consistent throughout the years, but there's just so much else being thrown at these Reliability Engineers and maintenance and all of that stuff. I know that's a great question there, Scott,

16:11

17:41

1990s you bring up a really interesting point, yeah, yeah. I've had conversations where, you know, something pops up, it's a pop up right on a website, and then they get their people get upset because there's a click, yeah, a click, a click,

17:55

yeah.

17:56

I gotta move this mouse and click and find that little

18:00

X. Can't just talk it into my iPhone and it automatically find it and find that information, you know,

18:06

but, but that's the market we live in, that that's the reality of it. Yeah, you know, it's the the Amazon mindset. I ordered it. Where is it? It better be here. Yeah, right. Well, Amazon would bring it in, yeah. It's just the expectations of that. And I absolutely agree with you 100%

18:25

Yeah, the speed and delivering information for sure that you're looking for on a moment's notice.

18:32

Spot on, absolutely spot on. So with all that said, with all that wonderful stuff, with all that desire to collaborate, where do we stand? And we stand in the world of and I have to say it, because everybody's talking about it, what is your position on AI?

18:59

AI can be harnessed very well, I'm using AR in my AI, excuse me, AR, augmented reality. I know augmented reality. I wish, you know, I wish I could, you know, just kind of, but AR is actually very there, you know, they're doing it for their

19:14

their planes.

19:16

So AI, I use AI in my everyday life. You know, I think a lot of folks are kind of getting introduced to it through chat. It through chat GBT nowadays, right? Yeah, you know, helps you to kind of go through and get over that writer's block. Give you some good foundation ideas. But at the end of the day, what it's spitting out to you in the current state is very scripted, yeah? And you know, somebody like yourself or myself, that's from the old generation. You just have to go to library and look at the microfiche and, you know, go through the Rolodex and cite the book and all that stuff. Yeah, that's that's no longer a way of doing things. So you have to go through and control AI, and it has to be led. I was sitting on a. Playing with a guy from Mackenzie, a very intelligent gentleman, of course, with Mackenzie, but he was a, he was a VP with Mackenzie, and that's what he was doing. He was like, he was like, What can we do to control the AI? So he was devising strategies for large corporations that were led, human led interactions with AI. And how do you do it? AI can make you more efficient, but at the end of the day, it's not going to make those decisions. And I think the human element is still very critical in

20:32

that that's where I wanted to go. Yeah, you're absolutely spot on. I think that a lot of this stuff, even all the technology here and AI as well, is all wonderful. They're tools. Yeah, there is no way, at this point in time, I can't think of a way that you can extricate the human interaction. It's still, do you take and trust AI to come up with a solution? Do you just lean on AI and allow AI to create the work order and do this, and do this and deploy No, AI is great at looking at just a tsunami of data, taking it and saying, yeah, there's an anomaly. Give that to that, that specialist to say, yeah, that is an anomaly. I'll do this. I'll create and make it more efficient, instead of me, Scott Mackenzie having to rifle through all that data and not seeing it, yeah, that's what I see. It's, it's, it's, it will never replace the human take it to the bank.

21:30

It won't. It won't. And if you, if you're sitting there, and I it's funny, Reese Witherspoon spoke, I think you're at the SAP Sapphire conference where you like, maybe, like, a year ago or something, but down there in Orlando, Reese Witherspoon was saying, you know, she gave a very good keynote presentation last conference, and she said, if you think that AI is going to take your job, no, the people that don't learn AI are going to take your jobs. So it's like, you really have to just adopt to it, yeah, and it's easy, it's going to make your job easier. You just have to learn it and be able to harness that technology. You

22:05

know what? I was in Barcelona, and this was, I was broadcasting from an event called IoT solutions World Congress. So this was what, let's say, seven years ago, whatever it was years and they were having workshops on on AI, but the conversation was, well, how do we create sort of guardrails? How do we do this? And it was just, you know, as gonna happen? When is it gonna I don't know, you know, just like, this is like an exercise, and it's great to sort of, well, what if that? And then all of a sudden, that switch check, you know, one day we didn't have it chat, GPT happens, and everybody's like, whoa. And it just catches fire, and it goes and then all of a sudden, everybody's talking about, well, what are those guardrails? What do we do? How do we how do we manage that? And you know, as we continue to just again, go forward, we're talking specifically about this is fine. You got to learn it. I think everybody's becoming great, more savvy when it comes to it, and yet it does help us become more efficient. And it's in, it's out, you know, yeah, it's here, it's here.

23:09

Back, we're not going away from it, just like social media, it's here. So you just have to learn how to adopt,

23:16

how to do it. Yeah, absolutely you are absolutely spectacular. Dan Anderson, I love you, Scott. Mr. Shut the front door. Man, how do people get ahold of

23:27

you? Dan, what's the best way you can find me through LinkedIn? Yay. Dan Anderson, reliability. X, so if you want to reach out to me via email, Dan dot Anderson, at reliability X, calm.

23:41

Dan Anderson. Okay, so here's your here's your to do list. One, connect with Dan Anderson. Two, Now, connect with Dan Anderson. There's no other two in your to do list. Make sure you make it happen, because he knows exactly what's going on. And if you're in the world of asset management, reliability maintenance, technology, this isn't the event for you. You need to come to smrp. Put it on your calendar for next year. If you're not here this year, put it on your calendar. You will not I'm telling you, you will not be disappointed, because you're going to be meeting with people like Dan and others who just are passionate about your success. So we're going to wrap it up on the other side. Stay tuned. We will be right back

24:21

you're listening to the industrial talk Podcast Network.

24:30