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SUMMARY KEYWORDS

Industrial Talk, asset management, reliability, maintenance, SMRP, Mobius Institute, Noria Corporation, Paige Haddy, marketing, education, mentorship, veterans, empowering women, training, certification.

00:00

Scott, welcome to the Industrial Talk podcast with Scott Mackenzie. Scott is a passionate industry professional dedicated to transferring cutting edge industry focused innovations and trends while highlighting the men and women who keep the world moving. So put on your hard hat, grab your work boots and let's go. All

00:22

01:17

She's all here. That's debatable. Scott

01:23

that this is awesome. Let's go. I am so glad you're leaving today, by the way, aren't you?

01:27

I am leaving. Why? 4am tomorrow morning to head to Las Vegas for another conference. It never stops, relentless. We know it well. Do you like Las Vegas? So I've actually only been there once for fun and several times for business off strip. And I could take it or leave it. They have good food,

01:44

Yeah, but you're gonna, he is gonna set you back. No.

01:49

Dollar wise, dollar wise. So all I know Scott is Blackjack, and I'm, I don't know. I like to watch it. I like to enjoy the energy of Vegas. I think it's hyper energetic. People go there for the fun and never stops. You want to talk about not quitting that town keeps going, but for me,

02:09

not a night owl. So So I grew up in a small town outside of town called Barstow, and it was about an hour and a half outside of Vegas, and so as a kid, we would get into the car and go to Vegas, but that's when Vegas was, hey, we're gonna make our money on people gambling, yeah, but not on food or drink. So for me being cheap, I'm there, I'm gonna say, Yeah, give me that breakfast. Yeah, give me that prime rib. Yep, $5 got it. No problem. I can, I can afford. And we would just have, yeah, I would gamble.

02:39

You know what? Someday it's on my list because the Hoover Dam, the Grand Canyon, awesome. All of that there. I've never seen any of that. So it won't be this trip. It won't be tomorrow, but that's on my list. Yeah,

02:51

it is. It's big. Have you been you said Grand Canyon?

02:55

Never been? Yeah, I know exactly, exactly. Do you have a camera? You do have a camera on you that just captured your face? Yes. So it's on so it's on my list. Oh, I know, because

03:06

it we went to the Grand Canyon. I remember the first time it's vivid, and you roll on up and you say, yeah, that's grand, and it's grand,

03:16

it's grand and it's a Kenya. It's grand.

03:20

It's awesome. It's awesome. Oh my gosh. All right, before we get going, let's talk a little bit about Paige. Give us a little background on who you are, and then we can dive into Mobius Institute, because I'm very passionate about what you

03:31

guys Sure thing. Thanks, Scott, so I'm Paige Haddy. I'm the Vice President of Marketing for Mobius Institute and Noria Corporation. Newly. Yes, very excited. That's That's new. We can talk about it. I'm in my my pink today, for those who are able to see, you know, Mobius Connect. I'm a big part of that, doing all the things, marketing, publishing events, anything content related, anything people related, which is why we're here at SMRP. Just be among friends. As you know, it's great to see connections from any phase. So that's awesome. But I've been in the industry for 12 years now, variety of roles, and just love what we do. And I'm passionate about people connecting, about continuing education, whatever that might mean. I don't have a traditional marketing background, which I know we've talked about before. I before, but marketing, to me, is people, and so that's why we're here, to connect with people.

04:28

Do you find in when you come to events like this? Yeah, and it's good and bad, and the good is like, yes, it's I'm coming home and I'm seeing all my great friends, and we're slapping and all this stuff, but they're all the same ones that speak and talk and have the passion to be able to do that and try to inspire and all that. We need new people. We need new blood. We need and I'm not I'm not dissing these individuals because they're just like. Brothers and sisters, yeah, but I we need to expand that.

05:04

So I think expanding it, but also seeing the generation that we're now used to, maybe acclimated to, I would love to see us take on more of a mentorship role with that right and bring and help bring up people who might not be in that role already or comfortable to teach that? Because I think we lead by example, yeah, and I think the younger generation, you know, we just did a conference a month or so ago in Milwaukee. We did a veterans a military veteran stream, and our speaker coordinator had the most unique role of them all, trying to get these veterans comfortable sharing their stories, because they were comfortable with their story, but didn't know how to communicate it. So we need to lead by example and demonstrate communication and teaching.

05:47

Yeah, because, because we need to inspire the next generation. We need to figure that out. And the only way that I know how is that these individuals, all of these were responsible for being able to tell that story. We need to put you need to just sort of say now that whole uncomfortable feeling, put it aside, stick it on the shelf, whatever might be, and tell your story. Yeah,

06:09

because I like to call it fuel. So rather than put it on the shelf and put it over there, okay, use that as your fuel. Well, I've already wrote down mentor, I think that's a great thing, embracing that fear or the anxiety or the nerves or the uncertainty, and that so much connects to everything that we're going through with between our Mobius and Noria organizations right now, not necessarily uncertainty, but newness, embracing things that may not be known yet, and just saying, okay, fuel, use that as fuel forward, rather than ignoring it or putting it somewhere where, okay, we're not going to look at it, or, Oh, it's going to linger there and give this kind of that, that vibe that's just uncertain, or that uneasiness, we can embrace it and make it something different.

06:50

Yeah, that sounds great in words. I mean, you do it, you're fine, but

06:55

action is different, yeah?

06:58

See if the way this is, this is sort of the way I look at it. So there's this, I believe, a renaissance. I believe there's this, some really exciting things happening in this country and around the world, but let's just say in this country, and all I can think of is, is, with all of this talk about, hey, we got capital, we got money here, we do this, we're going to expand that, and everything is like, Okay, that's great, but we're the people. How do we train? How do we inspire? How do we get past the the image of manufacturing being a dirty job, or whatever it might be, we need to do that. And the only way that I know it is you and everybody in this on this floor to be able to do that and step up. That's that mentorship,

07:39

yes, and I think we can extend that. I mean, so there's, there's a couple pieces to that, especially when it comes to putting on events like this great one with SMRP or, I mean, you look at reliable plant, you look at Mobius, connect whatever industry event that you'd like. I think it's on us as speakers or as presenters to extend that olive branch in that moment, and a focus on the education, not necessarily the solution. Obviously, there's cases and stories to be told with value there, but pairing up with practitioners, or pairing up with people who have stories again that they might not know where to share, how they might connect with the audience, and just again extending the olive branch to give them a platform to do it, and that's really what it's about. Yeah, I agree with you 100%

08:21

what is your take on on the current education system and and its ability to be able to be nimble and relevant and be able to deliver education that is meaningful here?

08:38

Yeah. I mean, I think the key word there is reliability. I think finding training or education that is reliable, something that can be trusted. I mean, you find that with, you know, these big you look at SMRP, you look at Mobius Institute, you look at Noria, you look at people who are in, who are in the training and certification realm. There's many more that I didn't name, but you look at who is reliable, who is consistent, who can give someone the best educational experience. That's trustworthy. I think that's really important, huge, because the value to certification, whether it's accredited certification or not, is that you're going to walk into a room, either for a job interview or to your boss, you're looking to get promoted, or you're looking to be trained to then be able to teach your team to arm them to become safer, more successful, or whatever the goal is. You want to know that you're giving them information that's reliable, that you can actually apply and that won't hurt anybody. It won't lead to faults or failures, that it's going to lift everybody up. So I think having reliability in an education partner, or just knowing that the partner has invested in the best, most reliable, consistent material that's accurate is key. Updating that material, making sure that it's you know that piece, from a logistics standpoint, is it's challenging to stay up to date, especially with. When you're global, like these organizations are, you get so many varying opinions. That's why, I mean being ISO accredited, or holding yourself to an accreditation standard, is important, because that's kind of the core, right? So if you're aligned with the core value of what you know being an accredited certification body is, then at least, you know, okay, you've got that. You're, you're hold, you're held accountable to something, and then whatever you can add to that, or the way of delivery of training or education is important. But I think the beauty of events like this is that you're not only hearing from certified bodies, you're hearing from people from all over the world, and you can choose kind of what applies to you, and use your best judgment to say, okay, like, that's, that's something I can take away from this and take some action on.

10:44

Do you think it also has to be driven by the companies itself to say, we need to invest in our workforce? We need we need to do that. That means I have to spend money to do that and and do it consistently, not just, Hey, today we had this meeting, and it sounded great, so we're doing it one time, but, but over a period of time, and and really focus on that culture of education.

11:13

I mean, the culture of education, that's such a I mean, you want to talk about almost intangible value. That's, it's huge. And I That's why there's different levels of training out there, right? Because it's not just education is not okay. I went to college, or this is purely my opinion. I mean, it's also why I identify with the mission of the company that I'm, you know, working with. Because education is not once and done. Life is an educational process, or at least that's, you know, it's a holistic view, where you're saying, Okay, I maybe I got a college degree, or I got my master's, or I got this certification. It doesn't stop with that. That's the beginning. That's you okay, you took a step there. Then it's about implementing. It's about sharing, it's about bringing everybody else in, like you're saying, building that culture of education is everything.

12:04

What would be your take on inspiring next generations, the younger people? How do you how do you touch them? How do you inspire?

12:13

I think setting the tone from either a leadership or a generational regard is really that's where it begins, because, like we talked about with building that comfortability, with extending that olive branch, it's like if, if we're not doing that, then we're putting it to that younger generation to do, and they might not know where to even start. So we set the tone for what that looks like. So it's really on us to dictate what that future is,

12:42

and being consistent, not, not, you know, many and maybe this is, this is the digital age. Sometimes we take, yeah, yeah, we're going down this road. We're going to be able to just push and do what we want to do and and communicate because we're passionate about and then all of a sudden, you know, you hear crickets, and nothing really happens, and then you get discouraged, and then it's like, Okay, that didn't work. We have to have that tenacity to just keep at it and recognize that it might not resonate, maybe this time, but maybe, maybe you touch somebody in a positive way there next time, maybe one person. Maybe it'd be two next time. But you have to have that sort of macro understanding that I got. I have to persevere. I have to keep pushing that. What I think is the responsibility of all of these companies that they've got to see that that's a great purpose to get behind. Yeah, agree, yes.

13:41

And means of doing that. So we, actually, we attended an event. I'm not sure if you're familiar with it. It's called empowering women in industry. I saw it by Charlie Matthews. Is kind of the spearheads are. What's the her publication, empowering pumps.

13:56

Empowering pumps. Yeah, always just like, I

14:01

miss empowering pumps. Okay, okay.

14:05

But so we were at this event last week. It was our first time participating, and it was the coolest blend of professional development, but also alignment with industry, and I think it is, so my takeaway from it. So the badges actually at the event, were just your name, there was no company, there was no title, no location. And at first I was like, Huh? And we found it interesting, because we take for granted that when somebody walks up to us, we know information about them already. Just go down, okay, yep, I got it, but it stops us. What I realized my learning from that we don't ask questions. So yeah, that event as a whole was so fascinating because we asked questions. I've never walked away with more actionable relationship, like actual relationships, from an event than that, because we got to having conversations, and that was such a wonderful experience. But I think we take for granted that we know even just by Okay, color. Of badge. We know exactly, you know, there's those key identifiers at these shows which help. I mean, they're large shows, but I had people the day after sending me links on Instagram for follow up calls. I had an inbox of LinkedIn connections immediately because they made it easy for that connection to happen. So not only asking questions, but really focusing on and taking the lead in nurturing those relationships would be very helpful for the next generation. I think

15:26

so, a couple of things that I always struggle is trying to trying to get that message out. So I'm a big LinkedIn guy, so I'm going to go on LinkedIn. But am I missing a segment of a market not post, you know, say I don't do anything on Facebook. I don't do anything on Instagram. Am I? Am I causing and I don't do anything on tick tock.

15:50

I think Industrial Talk tick tock would be the next thing. And so I

15:56

I'm having my conversations with my my my kids, and I say, Do I need to go down that road? Do we need to sort of, do I? Do I? And what do you think?

16:06

I'm sure the answer was yes. I'm sure it was a resounding. See, this is just

16:12

it because, because there's a segment of the people, kids, young people, they that's how they consume it. And when I was a boy, I can remember this vividly, in second grade, we were watching film, and I remember this one was the manufacturing of bread and put in a truck and how it got to the store. I was second grade, and I still remember the dumb thing. It touched me. It was so cool. It was like, Yeah, I get it. And that sort of helped a little bit like, Yeah, I think that's cool stuff. I didn't know that. Yeah. I think we need to do the same thing.

16:51

Yeah, I am in full agreement. I think I don't

16:54

know what that looks like, but I

16:58

know, but we have to start somewhere, right? So just by having the conversations like you do, that's where we start, and then we have to actually take action and implement that. So just taking these takeaways and saying, okay, my goal now for today is going to be to find two or three people who then we can see about looping in and maybe a different way, yes, right? And giving them a platform,

17:18

yes, but, but you, you're in it. You do that many we need to teach all of these individuals to do the same thing.

17:28

Yep, maybe by getting them pink sneakers First, be a good way you don't Oh, for those who can't see Scott, he might be the only one in the room that didn't notice. Awesome. It's a, it's a pun on the energy, right? That's why we do this for the brand, because it's the pink energy, the vibrancy, yeah, it starts conversation. We actually develop some relationships, just in the line at Starbucks this morning. And so it's like, it's yeah in connection, and day to day,

18:03

yes, I'm a better person because of you. Pig. Oh, likewise, yeah, Shut the front door.

18:10

It's we're open for business here. Doors wide open.

18:14

It's true. How do people get a hold of you?

18:16

So LinkedIn page, Haddy, or email page, dot Haddy at Mobius Institute, Comm, you're on LinkedIn, right? Oh, yeah. Did you just say LinkedIn, I did, but it's okay. We can say it again. LinkedIn, all day.

18:29

Are you one tick tock? No,

18:33

no, not yet. Not yet. I encourage you to get on tick tock, all right. Mobius Institute Noria. I can't believe, how long have you been the Noria connection?

18:46

So they were acquired earlier this year. I've been in that role for maybe three or four months now. Yeah, so we're doing big things. Yeah, we're really excited to bring training together, and again, bring people together in different mediums. So lot of things to

19:01

19:33

will be right back. You're listening to the Industrial Talk Podcast Network. You Matt,

19:43