Coaches Lab: Turn Around a Struggling Shop [THA 265]

Artwork for podcast Remarkable Results Radio Podcast

Episode 265 • 3rd March 2022 • Remarkable Results Radio Podcast • Carm Capriotto, AAP

Asking for help and admitting you need help is often the last thing struggling business owners want to do. They also might not know who or how to ask. My panel of coaches has experience in the shop business and has a huge tenure as successful aftermarket business coaches. They’ve seen a lot and have helped many find unrivaled business success and a path to financial freedom.

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Chris Cotton, AutoFix Auto Shop Coaching and the Chris Cotton Weekly Blitz Podcast

Murray Voth, RPM Training

Brian Gillis, Chief You Net-Results Strategist

Key Talking Points

Ask for help. Surround yourself with like-minded shop owners who have similar goals and face similar struggles. You don’t have to be alone!
Stay focused by holding regular meetings. Cast your vision, get buy-in through allowing team input, motivating the crew, improving retention, delivering outstanding customer service, setting goals, celebrating achievements, showing you care, training on process and system, staff development, etc
Who is your alter ego to get things done? The Rock is Chris Cotton’s
Learning styles are different for everyone (dyslexia, ADHD, autism)
Avoid the rumor mill in your community- gather your team, be transparent, and ask for their help and the help of others in a positive way. Delegate the work. Keep your ego, pride and self-defense in check
“I can’t raise my labor rate” isn’t an excuse
Get your financials and all reporting caught up, so you can see where you are at, and what you owe so you can make a plan. Especially your government remittances (taxes)
"The Gift of Dyslexia" by Ronald Davis on the books page on the website