Understanding the nuts and bolts of working with service providers can prevent frustration and disappointments. During our journey working with clients as an Amazon advertising agency, we’ve learned a lot along with way. While we do our best to build and maintain successful relationships with our clients, there are a few that we had to learn to course correct.

In today’s episode, we’re joined by one of our Account Execs, Kylie Jarvinen, to discuss key pillars to building a successful and profitable relationship with clients within the Amazon space.

A few takeaways  we had were:

• Understanding that no information is bad information. The more we know, the more we can grow.
• Being aligned on key goals from the start
• Building trust through openness, honesty, and transparency
• A good relationship starts with good communication
• Ownership and expectations