Meet Ron Haugen ‘The Car Guy!’ … that is his moniker at Westside Auto Pros in De Moines, IA.
Ever found yourself without a job because a convince store chain purchased the land of the shop you were working at and were faced with getting a new job within five weeks? Did you ever do the next best thing? Go into business for yourself? As Ron says … it’s always a great time to go into business for yourself … when you don’t know anything about business!
You’ll hear Ron’s story from those humble beginnings to when he and his partner realized they both couldn’t be technicians. One partner needed to run the company. Many of my listeners can relate to the ‘short people up front’ story and many of my listeners need to listen to this story. Ron made a lot of great decisions over the years as he now has a 14 bay facility that employs 20.
Listen to this successful entrepreneur tell you his two daily goals.
How the move to hire a service adviser was one of his best decision ever.
Learn about Ron’s commitment to training and that compensates his techs for training.
Years in industry:
Years in business ownership:
Number of technicians:
Other team members:
A General Manager – 2 service advisers – an office manager – one Mobile Service Manager – two Mobile Service Techs – five tow truck operators
Annual estimated volume:
Performs roadside assistance and towing for AAA – Geico -Allstate and 12 other motor clubs.
Ron is chapter president for ASA Midwest – Des Moines Chapter – Is Vision Training & Expo Co-Chairman
An AAM (Accredited Automotive Manager)
An Ami Approved Instructor. He is currently working with 7 shops nationwide providing one-on-one coaching and consulting.
ASE Master Technicians – L1 – Alternative Fuels
ASE Blue Seal Certified
Supports the Animal Rescue League of Iowa
Member of NAPA Auto Care Advisory
Ron always challenges himself to look at everything they are doing right and potentially what they are doing wrong.
Watch a short video of Ron Haugen praising his team. (Video appears on his web site)
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This episode is brought to you by Federal-Mogul Motorparts and
Garage Gurus. With brands like Moog, Felpro, Wagner Brake, Champion, Sealed Power, FP Diesel and more, they’re the parts techs trust. For serious technical training and support – online, onsite and on-demand – Garage Gurus is everything you need to know. Find out more at fmmotorparts.com and fmgaragegurus.com