Michael Gallini is a dad of 5. 3 girls and 2 boys. I came into the automotive industry in late 2001 by accident LOL. Worked for BMW for 7 years where I became a master technician, I left BMW in 2008 and went to Porsche where I got my Porsche certification. I left Porsche to give the independent world a shot. For as long as I can remember I've dreamed of being a business owner, fast forward to 2015 my dream came true. I went into ownership only from what I had seen and heard, little did I know there was that much more that I didn't know, hired a business coach in august of 2019. Listen to Michael’s previous episodes HERE.
AJ Nealey got the mechanical bug at a young age playing with Legos. The bug quickly escalated to wrenching on his own car in high school, to his first full-time job as a technician and also to a racing career.
He started Nealey Auto Service, Edgewater, MD, out of his one bay garage in 2011 after his racing career came to an end. After he married his wife, Stephanie, in 2014. AJ and Stephanie decided to focus all energy and resources to grow Nealey Auto Service. It all started with taking RLO Training’s Guerilla Shop Management course. Since then, they have grown to a 9 bay facility with 8 employees and have increased sales a total of 1172% since then. Listen to AJ’s previous episodes HERE.
Chris Cotton utilizes the Profit First method of cash management. He is trained and certified by the Profit First Professionals organization to guide business owners and entrepreneurs in maximizing their profits.
AutoFix is the first and currently the ONLY auto repair shop specific coaching company, nationwide, that has achieved certification in Profit First.
Chris Cotton has been in the customer service industry for over 40 years and has been in the auto repair industry for over 25 years. He is a former shop owner that has dedicated his life to helping YOU to get your business where you want it to be and helping you FOCUS on the things that matter to you. Find Chris’ other episodes HERE.
Key Talking Points
20 Group Network Strong Get Stronger
If you had been listening to your 20 Group coaches all along, did you come out of the pandemic a little bit better than not?
Navy Seal Credo “You don’t rise to the level of your expectation, you fall to the level of your training”...apply that to your business
Be friends with your competitionStick together
Have a cup of coffee with the owner of the shop down the street
“Traction”Developing the culture for your business
Hire the correct people
If the captains calm, the crew is calm
Michael’s storyBeliever in being transparent
I became stagnant
Lead me to a few different groups
Sales improved within the first year
Not to let the word “No” come out of your mouth
Yes, Yes, Yes and see where it goes
You let a coach tell you how to run your business?Group process is absolutely instrumental
Feed of each other
Coaches share with you what works to run your business
Change is hard for a lot of people
Slow Day Action PlanKeep your guys busy
Idle time is a morale killer
Make a list for slow days
Profit First (book)Implement the concepts in the book
Need to have a rainy day fund
Can’t afford to not hire a business coach
Cash flow is the oxygen to your business
3 legged stoolMarketing and Sales
Production in your shop
HR and Finance
What’s the problem with implementation?There’s not one thing you can’t implement
Say yes to everything and implement everything
Websites are like tattoos, you can spend $20 and have one, or you can spend $2,000 and get a really killer one
Not everyone was made to be a business owner
Thinking you are the only one struggling is a mistake
Final WordsAJ NealeyThe success stories exist
The one-man band shop owners think they are in a bubble and don’t know the way out
Auto shops are recession-proof and pandemic proof
You are the average of the top 5 people you hang out with
Making changes for the pandemic helps ease the customer
MichaelIt’s not why you’re different, it’s how you’re different
Changing with the market and the economy
ChrisI challenge you to listen to back episodes
All kinds of new people getting into the industry because it has proven to be recession-proof and pandemic proof
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