Veteran author and speaker Rick Frishman has made a living in the publishing industry by hacking into the psychology of customers and employees. On this episode of “Smashing the Plateau,” he discusses how to optimize day-to-day tasks and reach the goals you care about most.

Topics include…

• The importance of being accessible
• How to get fans raving about you
• Why selling is the last thing you should do
• How to forgive yourself for falling short
• The formula for a perfect online presence

Rick Frishman is a best-selling author, publisher, speaker, and the founder of Media Connect. He works with many of the top book editors, literary agents, and publishers in America.

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