Leading TGI Friday's franchisees through COVID-19 with Ray Blanchette
Today’s guest is my old friend and longtime client, Ray Blanchette, who is an incredible entrepreneur in the restaurant industry and a legend in that industry. Currently he is CEO of TGI Friday’s. How did Ray and his colleagues lead the restaurant company through the early stages of the COVID-19 pandemic? And how is Ray teaching the people at TGI Friday’s to be indispensable going forward?