Shownotes
Guest host and shop tour with Jimmy Alauria,
3A Automotive and Diesel Repair, Phoenix, AZ. Does your shop have individual unicorn employees? Or does it have a team with leaders? Dive into his Organizing Board comprised of 7 divisions.
Watch the Episode on YouTube
Jimmy Alauria, 3A Automotive and Diesel Repair, Phoenix, AZ. Jimmy's previous episodes HERE
Key Talking Points
- Are you too consumed looking for a ‘unicorn’ employee?
- Is there a shortage?
- Technician surveys- easier to communicate and find new hires.
- Techs want to work in an organized shop- you need a structure for each role that can be referenced
- When Jimmy took over the shop from his family his ‘unicorn’ left
- Numbers don't tell a story, they tell trends over time
- Shop flow chart- a system that works and can be followed
- Organizing Board from Left to Right- Blue - Executive Division, Gold - Communication Division, Purple - Marketing & Sales Division, Pink - Finance Division, Green - Production Division, Grey - Quality Control Division, Yellow - Public Relations Division. 7 divisions with executives, brings accountability and trust
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Important Books
Check out today's partner:
Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour