Artwork for podcast eCommerce Momentum Podcast
306 : Nathan Hirsch – Hiring remote workers (VA’s) with the proper skills, attitude and communication skills are the keys to a successful team
24th May 2018 • eCommerce Momentum Podcast • eCommerce Momentum Podcast
00:00:00 00:59:06

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It is so cool to witness Nathans success. Well deserved. Again effort bring results. Knowing who you are, knowing what you love to do and even more important knowing what you do not love to do is what separates an intentional life from a life that happens to you. Great advice on how to impact what you are doing today.

Mentioned:

Nathans previous interview # 122

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Nathan’s contact is on this page

Sponsors

Gaye’s Million Dollar Arbitrage List

Solutions4ecommerce

Scope from Sellerlabs

GoDaddy

Grasshopper

Transcript: (note- this is a new tool I am trying out so it is not perfect- it does seem to be getting better)

Stephen:                             [00:00]                     I’m excited to talk about my sponsors today, Gaye Lisby’s million dollar arbitrage group. Amazing, amazing group. This is a teacher. This is a Gaye, she was a teacher. She is a teacher. Still. You need to learn. This is the type of environment you want to be in because she’s going to help you understand why, and I think that’s the hardest part of this business is understanding why. Why is the red one popular when the green one isn’t? Well, there’s usually a reason and what gay does is probably parse that better than anybody and she’ll explain the reasons for those things. I think that’s really powerful. Yes, she puts out a list. You’re going to get a good use of that list if you get in the group. Now here’s the deal. The group isn’t always open, right? So you get on the waiting list and you can join the waiting list through my link.

Stephen:                             [00:46]                     I’m doesn’t cost anything to get on a waiting list and if you like her service, which I find that most people do that, that’s why there’s not so many openings. Um, you’ll be with her for a long time. And so it’s amazing freedom.com. She’s part of Andy Slam. It’s group amazing freedom.com. Forward slash momentum. And you’re going to get in the waiting list. That’s all I can get you on right now. You can use my name and see if that gets you anywhere. But what I like about in the uh, what I like about what they teach in that group or the things that are going on, you know, the current things. I’ve seen a lot of stuff going on about stores going out of business. Well here’s where an opportunity is, here’s why you want to do this. Hey, be cautious about this, you know, with toys r US coming out, you’ve got to think about this and that’s the learning that you need to do.

Stephen:                             [01:30]                     And Gay is better than anybody else I’ve seen. So amazing. Freedom Dot com. Forward slash momentum will get you to the waiting list. Then hopefully we can get you in the group and then you’re going to see me in there and we can chat anytime you’re ready. Karen lockers, group solutions, the number for ecommerce solutions, four ecommerce.com, forward slash momentum. It’s going to save you 50 bucks. Karen’s our account manager. We recommend her to everyone because she’s done so well for us. I mean that’s quite frankly the reason we’ve been paying her for last few years, but she’s become an important part of our team. Her and her team are so involved in our account. I just see the emails coming back and forth, hey, we did this for you. I just saw two listings today. I’m like, wait a second. Why did they show up? I didn’t put any listings up.

Stephen:                             [02:11]                     They got a. They got a set off to the side by Amazon and they reactivate them for me. You know what I mean? That’s the stuff that just happens when you have a strong team and I can’t recommend Karen enough if you use my code. Momentum. Karen pays me. I don’t want to hide that. Of course we all know that, but you’re going to save $50 and it’s a great opportunity to really, really build out your team with somebody you can trust. It’s why I recommend them. So solutions four ecommerce solutions, the number four e-commerce dot com, forward slash momentum. It’s going to save you $50. Oh, and by the way, she’s going to do an inventory health report. Why is that important? Well, guess what fees are going up. Is your inventory health number declining like ours is? Well, here’s why and what they can do.

Stephen:                             [03:00]                     What I like is I get a spreadsheet from them and it says, Hey, here’s a bunch of inventory. Here’s what we recommend. And I’m like, Yup, refund. I mean delete a return to us, blah blah blah, whatever it is and it’s or destroy and it just happens. That’s what I like. The other thing that I have Karen helped me with a lot is creating new listings. You know, we do a lot of the research ourselves. We upload our images and then boom, magically the listing goes live and I don’t have to worry about it. Those are the services that Karen offers. CanNot recommend her enough solutions. Four ecommerce.com forward slash momentum. Save 50 bucks. Use My code. You save $50 a month every single month and it’s a great service. Plus you get that free inventory health report. I think it’s a really powerful way, so I can’t.

Stephen:                             [03:45]                     I’m so excited how many people have been joining her because I see it and I’m excited because the messages I get from people are saying, hey, this is great. I finally feel like I can focus on something else because Karen and her team are watching this for me and you know, I highly recommend her. Next up is scale and scope and we’ll set it wrong. It’s, it’s amazing. I mean, it really is amazing when you sit back and think about, hey, I want to get this product up and it’s similar to this product and that’s what that product does well. Well therefore, if that product does well, they have the right keywords, they’ve chosen things correctly, so guess what? You scope and you could see all that stuff and that’s what the most powerful thing in the world is to copy somebody who’s done it right.

Stephen:                             [04:28]                     That’s what you want to. You want to take advantage of that, right? I mean it’s, it’s fair to see and so therefore you can take and apply it to your listing and immediately get that same benefit. That’s what scope does for me. Sellerlabs.com, forward slash momentum. It’s going to save you $50 on the service. Oh, by the way, it’s free to try. So sign up, try it and say, oh, this is how it’s done. Boom. And then you’re going to. The light’s going to go on and you’re going to be like, man, I can get my products out there. I just can’t wait. Can’t wait. So are labs.com forward slash momentum? The other day I bought in another domain. Yes, I bought it other domain. It’s almost like A. I’m admitting guilt, but it’s because I had an idea and it was something that was a pretty good idea I think is going to go pretty far.

Stephen:                             [05:18]                     And so what do I do? I go to try Godaddy.com forward slash momentum and save 30 percent. So domains aren’t very expensive. You get a few services, it adds up a little bit and I usually buy three years. I usually by privacy, by the way, I recommend that to buy that, you know, it’s not that much money, but when you can save 30 percent it makes it that much sweeter and it makes it easier when you’re buying domains and especially if you buy a bunch of domains. I am a domain collector and so I do tend to do that, but that 30 percent makes it a lot easier and I use godaddy because what I like is I can pop in and address, I’m thinking and it’ll say, nope, nope, try this version or try this extension and then boom, there it is. Hey, you better hurry before it goes away and the right, you know.

Stephen:                             [06:01]                     And so try Godaddy.com, forward slash momentum save 30 percent. Also want to mention about grasshopper. Who was that? Just talking to somebody the other day and they were like, Oh yeah, use this company called grasshopper. I’m like, Dude, did you buy it through my link and save 30 percent? Hello? No, they missed that. So save 30 percent. It’s try grasshopper.com. Forward slash momentum. No surprise there, but you’re going to save 30 percent and what the real cool part about that is they’re using it for their private label business and it gives them virtually a second phone on their current phone without having to get another number. They can make up a vanity number. They don’t have to go and do all the grief and signed loan contracts. Pretty easy stuff, and so if you’re creating a brand that you want to identify, you want to look professional, you want to look like a real company. Grasshopper is a great tool. It’s an app you put on your existing phone and boom, you now have a customer service to. You now have a sales department. You’d have a manufacturing division. You could forward it to somebody else. You can have it go to different voicemails, different departments, and it’s all included. So try grasshopper.com, forward slash momentum. Save 30 percent.

Cool voice guy:                  [07:13]                     Welcome to the ecommerce moment. Didn’t bond gas. Will we focus on the people, the products, and the process of ecommerce selling today. Here’s your host, Steven Peterson,

Stephen:                             [07:27]                     man. Oh Man, I’m excited. ECOMMERCE momentum podcast, episode three. Oh, six Nathan Hirsch. Yeah. I’m excited because he pumped me up. I mean, you can’t me pumped up. I just came back from the resonate conference sellerlabs conference down in Atlanta. One hundred 50 people packed high level speakers were incredible. I mean, just really phenomenal. I’m real strong stuff. A real high level building blocks that we’re all trying to get to that quite frankly all of us are within reach and I think that was one of the big lessons that I took away from it. Um, and uh, just we, we get into the discussion of the conference and what we both got from it, which is pretty phenomenal, but Nathan’s got me pumped up because, you know, he’s talking about a couple of opportunities I not thought about different ways in different approaches and I think it’s so powerful. We all, I see everybody posting, they need help, they need help, they need help.

Stephen:                             [08:17]                     I need to get administrative help. I want to hire va’s, I want to do this. But then they talk about the challenges they have of doing that work themselves through upwork or two for Heifer. And you know, free up is going to give you a more qualified yes, you’re going to pay more money because they’re more qualified and like Nathan says, he doesn’t mark them up, they charged with the rates that they have. But when you’ve got somebody like he has that’s been with them for three years, can you imagine the level of conversation you can have because they are now speaking about building on those three years, they’re not going back and starting over. Okay, here’s the way we communicate, but no, no, no. They’re at different levels and if you’re trying to accelerate your business, you got to stop going back and resetting, stop going back and resetting a retraining, retraining, retraining. You want to start training forward and having them be independent. So we get into all that. There is definitely the rest of the story here. All right. Welcome back to the ECOMMERCE momentum podcast. Very excited about today’s guest. A repeat guest, but man, it’s been a couple years since we last talked. Nathan Hirsch. Welcome back, Nathan.

Nathan:                                [09:21]                     Thanks for having me. Yeah, it has been awhile.

Stephen:                             [09:23]                     It has been awhile, but now we’ve seen each other. Let’s be fair. We’ve seen each other around the country at different events because you tend to. I guess we do tend to travel in the same circles.

Nathan:                                [09:34]                     Yeah, we do. We have the same kind of group of sellers, people who have been doing it for a while. Um, but yeah, it’s always good to attack with you.

Stephen:                             [09:40]                     So we just met up at the resonate conference, a similar labs resonate conference in Atlanta and in a precall we always, you know, have a little chit chat or what have you. And you made a statement about this conference. Go ahead and make the statement again.

Nathan:                                [09:53]                     I thought it was one of the best conferences I’ve gone to. Um, I, I usually, whenever I go to a conference for the first time, I usually feel it out a little bit, decide if I’m going to go back and decide if it’s the right audience, not only for me but for free up. And I mean this was awesome. First of all, it was small and I think that was a little bit different. It was a little bit refreshing from these big conferences I’ve been going to, but also all the people there were incredibly high level. They were people who had been selling for years. They were selling millions on Amazon, big influencers, big partners, you can tell the kind of support that seller labs has in the community. Um, so it was just really refreshing. I got to meet and get to know a lot of people, got to see a lot of clients there that had been working with us for awhile and meet them in person I got to talk to as a firestone a little bit, which is Kinda cool. Um, but yeah, it was great.

Stephen:                             [10:39]                     Yeah, I agree. I mean, somebody described it this way. I think it was Dan Wentworth who said this now, Daniel sell $5,000,000, he’ll make more than that this year. He, so 5 million last year and he says, you know, Steve, some of the, some of those topics were way above us. Then I said, you know, Dan, but you’re working on those things. Well, yeah. And I’m like, what’s cool to me is that they’re reachable. And now for him to get to that next level, he has to do some of those things. So it kind of forces you when you’re at that level to get to that next level. It kinda really, you really have to. And one of the things that Jeff does is they vet people to be able to attend. I mean, it’s true. They really do. Um, and it shows, I mean there was some, I used to describe it this way much younger because I’m older, definitely old and was definitely one of the old dudes, but much more technical group. I’m the 150 people I believe it was. And I’m very, very phenomenal. And, and as God is my witness, I never lie. I heard Amazon employees, big, big employees recommend their products right from stage. And I don’t know anybody else who can say it, but Steve heard it with his own ears. I never would make it up. I literally heard Amazon recommends seller labs products, two of them right from the...

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