Gary Pontious Jr. is the Vice President and General Manager of Toledo Auto Care. Gary’s Dad, Gary Sr. bought the business in 1985. The business is Toledo’s oldest independent auto repair shop and is celebrating, in 2017, a special milestone; their 100th anniversary.
This past December 2016 they added their first branch operation.
Culture Drives the Family Business.
Gary started working at Toledo Auto Care in the summer of 1990 as a fuel tank repair/restoration technician and pick-up/delivery driver. As with most family business, Gary worked in many positions within the company and in April 1994 he became a full time Service Advisor. “Since the beginning,” Gary says, “our business has been focused on building strong customer relationships and providing the highest quality of workmanship on each and every automotive repair.”
Gary is a member of Elite Proservice with Jim Murphy and has his AAM Certification from Ami. Toledo Auto Care is also an ASE Blue Seal Shop.
Major episode talking points:
shares his companies purpose and core values.
|Years in industry:||23|
|Number of technicians:||7|
|Number of lifts:||13|
|Number of bays:||17|
|Average Annual Training Hours Technicians:||40|
|Average Annual Training Hours Service Manager:||40|
|Interesting information on the business:||Oldest independent repair shop in Toledo,OH|
|Annual estimated volume:||$2MM|
|Business Coach:||Jim Murphy – Elite ProService|
|Supplier first call:||NAPA – NAPA Car Care|
|Philanthropy:||Calvary Church, Lucas County Children Serices|
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