Top Communication Skills for Consultants Featuring Meredith Bell
Meredith Bell is co-founder and President of Performance Support Systems, a global software company. Their award-winning assessment and development tools help leaders and team members become more effective performers. Many clients have done business with her company for more than 20 years.
Lack of communication skills in a time full of communication tools [2:12]
The foundational skill that will make your interactions amazing [5:20]
The consequences of not listening effectively [7:42]
Asking questions versus offering opinions [9:43]
What most effective consultants do [11:43]
How to improve someone’s listening skills without criticizing them [13:33]
The confidence to start a conversation over again [19:23]
The balance necessary to form relationships based on openness and honesty [22:02]
Meredith is author or co-author of two books. Her solo book is Strong for Performance: Create a Culture with Learning & Development Programs That Stick. She co-authored Connect with Your Team: Mastering the Top 10 Communication Skills, with Denny Coates, her business partner of 30 years.