Craig O’Neill urges the industry to come together and decide to charge for a comprehensive vehicle inspection before it is too late and it becomes another free undervalued service.
Key Talking Points
He wants to know the root cause of the tech being challenged on taking too long to do a DVI.
He is not OK that some techs are not being paid for the time they are doing inspections.
It is very rare that a plumber, electrician, or HVAC person would do an inspection for free. There is usually a base service charge to find out the problem or to get a health checkup on your home’s system.
Craig says that the DVI has no value if there isn’t a charge.
The inspections are being done to identify vehicles health and to find problems to bring peace of mind for the safety and reliability of the vehicle.
The industry must charge for the complete health report of the customer vehicle.
The power of this service, when sold to your client, shows the path for maintenance and repair for the next year.
Include a shorter version of a DVI in your oil change service and increase the price of that service.
A special thanks to Craig O’Neil for sharing his passion – For The Record.