THA 121: APPS That Improve Productivity and Make for a More Efficient You
Ryan Clo is a twenty-year veteran of the Automotive Service industry. He currently owns Dubwerx, a multi-shop owner in Cincinnati, OH.
Ryan currently consults for the Institute of Automotive Business Excellence providing guidance to automotive businesses including on-site evaluations, off-site coaching, business plan development, and one-on-one coaching with owners and staff. He is known as the “Systems and Processes guy.” Ryan teaches several business management classes for the Automotive industry.
Ryan has also involved in the growing startup community in Cincinnati, OH meeting with other entrepreneurs regularly to discuss best practices and the future of business. Ryan volunteers his time serving on the editorial board for an industry magazine and two community non-profits in Cincinnati, OH. Listen to Ryan’s previous episodes HERE.
Edwin Hazzard is a business owner, mobile diagnostic tech, automotive instructor and currently, a contributing writer for Motor Age magazine and automotive service professional magazine and has been an auto tech since 1984. Listen to Edwin’s previous episodes HERE.
Craig O’Neill an integrator and trainer at Autotex.me. Though he initially began college seeking a degree in history education and was heavily considering missionary aviation, it was obvious to him that his primary calling was to raise a family. Setting aside his full-time education, Craig committed himself to scale the 3rd generation auto repair business to be successful in these exciting but challenging times.
An ASE certified technician and service consultant, he is visibly excited about the technological advances the industry is seeing and frequently can be heard speaking to clients sharing his enthusiasm.
Craig is committed to elevating the professional image of the automotive service community and consistently looking for ways to communicate with bright young people regarding the opportunities that exist in the automotive service profession. Listen to Craig’s previous episodes HERE.
Key Talking Points:
Ryan Clo uses Google Docs to create a todo list. This makes for desktop and mobile. He puts in hyperlinks to help him. He is on his desktop most often. This allows him to be organized.
Craig uses Calendy to schedule time with him.
It helps him manage his time with clients
Too many shop owners let their day manage them instead of them managing their day
Ryan uses Gmail and an add-on called Boomerang
Use Gmail read receipts to get a verify on an important message
Zoom or Skype for face to face with certain clients or a networking group
Shop owners should have a camera and USB headset/mic at their ready for this new way to communicate
Multi Shop Operations use Zoom to stay connected with their teams and to hold meetings
Bridges the gap of distance
Duo for Android for face to face
Join.me is a quick free app for screen share
Mighty Text is an app you can use on desktop and sync to your smartphone
Apps to consider
Remarkable Results Radio
Loyalty card app
Apple Health App
Food bar code scanner to understand what is in the food you buy
Drop-Box for cloud storage
Express VPN. A level of protection while you are on the road. Encryption
A special thanks to Ryan Clo, Edwin Hazzard, and Craig O’Neill for their contribution to the aftermarket.
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