John Wooten of Artillery Media and Break Into Web teaches us how to earn a 6 figure income designing and maintaining websites for others.
welcome to the frugal preneur podcast.
Sarah St John:I'm your host, Sarah St.
Sarah St John:John and my guests today used to be a full-time musician and Marine,
Sarah St John:but as now the owner of a custom web design firm called artillery media.
Sarah St John:Welcome to the show, John Wooten,
John Wooten:Sarah.
John Wooten:Awesome.
John Wooten:Thanks for having me glad to be here.
Sarah St John:I know I just did it a brief little introduction, but
Sarah St John:I'm curious to learn more about.
Sarah St John:how you went from a musician and a Marine to starting your own web design company.
John Wooten:Well, I, yeah, you know, a lot of musicians make great web
John Wooten:designers because they get in these bands and the bands need a website
John Wooten:and someone has to figure it out.
John Wooten:A lot of musicians are, are tech savvy.
John Wooten:They're, working this, gear on stage, or they're working with
John Wooten:recording equipment on a computer.
John Wooten:So they kind of.
John Wooten:Tech savviness, but they also care about style.
John Wooten:Right.
John Wooten:They care about how they look, they're got their show clothes and they got
John Wooten:everyone's instruments or a certain color trying to match up and all that stuff.
John Wooten:So there's a lot of web designers that I know who, like, yeah, my first band, I
John Wooten:was in needed a website and that's how I got in, I was doing the MySpace page and
John Wooten:I thought we should probably get a website to But yeah, so the Marines, oh man.
John Wooten:So coming out of high school, I was big into sports and I thought I was going to
John Wooten:go to college to be a physical therapist.
John Wooten:I thought I was going to go stretch out Michael Jordan, other NBA stars
John Wooten:come to find out after shadowing a physical therapist for a few days,
John Wooten:I was like, this is not for me.
John Wooten:And then I switched to marketing and, but to help pay for college.
John Wooten:I actually joined the Marine reserves.
John Wooten:A lot of people don't know that the Marines have reserves.
John Wooten:You know, everyone's familiar with the national guard where you have
John Wooten:your one weekend, a month, two weeks in the summer the Marines have
John Wooten:the same thing for their reserves.
John Wooten:You go to the same boot camp as everyone else, and you go to the
John Wooten:same combat school and then you have to train for a certain job that a
John Wooten:reserve center in your area supports my reserve centers about an hour away.
John Wooten:And they supported five jobs in the Marines.
John Wooten:All were like electrical.
John Wooten:And then after about a year of all that training, can't
John Wooten:come back home to Nebraska.
John Wooten:And I do one weekend, a month, two weeks in the summer.
John Wooten:I did that for a six year oh six and a half years.
John Wooten:Cause my last year I got activated, he got sent over to Iraq.
John Wooten:But I graduated college while I was in the Marines.
John Wooten:When I got home from Iraq, I told them, Hey, I'm, I'm want to be done.
John Wooten:I'm going to try to go start this new business idea that
John Wooten:I have building website.
John Wooten:At that time.
John Wooten:I was also in a band, so I was in a band.
John Wooten:That was a kind of part-time when I left for Iraq.
John Wooten:When I came back from Iraq, that band actually got to,
John Wooten:full-time, which back then meant traveling in a 15 passenger van.
John Wooten:And I think we were all making between a thousand to 1500 a month.
John Wooten:But since I had built my web design business to about a couple of a.
John Wooten:I could swing it as a young, single 20 some guy.
John Wooten:So then on the road I would just work in the van on my laptop and I would work it
John Wooten:through coffee shops, go play shows at night, and eventually that band died out.
John Wooten:And I got asked to join another band that was able to pay me almost
John Wooten:full time with my web design.
John Wooten:But in between those two bands, I took a full-time job at a place called Arbor day.
John Wooten:Great nonprofit.
John Wooten:All about planting trees.
John Wooten:Thought I would love it.
John Wooten:It was a web designer position.
John Wooten:There were six people on the team.
John Wooten:I had a cubicle, this is a serious, my boss was like 10 feet from me,
John Wooten:but he would just, I am me like you would not come over to my desk
John Wooten:and talk to me and my cuticle, he would just, and I could see him.
John Wooten:Like I see you.
John Wooten:So after six months in that job, I just got bored of it.
John Wooten:I thought I would love it.
John Wooten:I thought this is it.
John Wooten:I'm going to work on their family of four website.
John Wooten:All the same branding, all the same theme.
John Wooten:But after six months, I was tired of looking at nature, photos of trees and the
John Wooten:color green and dealing with their logo.
John Wooten:I wanted variety and I also knew that there were folks out there
John Wooten:living life on their schedule.
John Wooten:They had that life of freedom that I wanted.
John Wooten:And what's funny is while I was on that cubicle job one Friday afternoon,
John Wooten:which I don't know if you ever worked the cubicle job at a corporate
John Wooten:place, but Friday afternoons, they might as well let you go with.
John Wooten:Because nothing's getting done that actually be a great perk for
John Wooten:a company and say, you get off at noon here on Friday, because we know
John Wooten:you're just going to cruise social media that rest of Friday afternoon.
John Wooten:So I'm cruising social media Friday afternoon, and there's this
John Wooten:band that I was following and I clicked on one of their videos.
John Wooten:And so to set the stage I'm in my cubicle and in my cubicle I've
John Wooten:written down freedom on a note card and I actually wrote down the date.
John Wooten:What I was getting paid per day, based on my salary on another note card.
John Wooten:And it was on the wall.
John Wooten:Cubicle to try to motivate me, to keep building websites, to get my
John Wooten:business full time so I could get freedom and get out of this job.
John Wooten:So I'm watching this YouTube video and the band lead singers
John Wooten:on the slopes out in Colorado about ready to go down the slopes.
John Wooten:And he takes off his ski goggles and the band manager's recording
John Wooten:and the band manager asks.
John Wooten:Hey, man, what are we doing today?
John Wooten:And I'll never forget this.
John Wooten:Cause this is like The trigger for me.
John Wooten:He said, we're out here on a Tuesday morning while the
John Wooten:rest of the world is working.
John Wooten:That's when we play.
John Wooten:And then he put his goggles on and went down the hill and I was like angry.
John Wooten:And motivate the same time.
John Wooten:I wanted that freedom that he had to go ski on a Tuesday morning while
John Wooten:everyone else was in the cubicle.
John Wooten:Like I was working.
John Wooten:And right then I went home.
John Wooten:I wrote down freedom on more cards.
John Wooten:I put them in mirror in my bathroom.
John Wooten:I put them on my nightstand.
John Wooten:So when I go to bed and wake up, I see these freedom.
John Wooten:That's all I saw.
John Wooten:And that's what got me motivated to work up that web design business even more
John Wooten:so cut to six months later at Harvard.
John Wooten:I went and put in my notice because that band that I watched needed
John Wooten:a drummer and I joined that band.
John Wooten:they couldn't pay me quite.
John Wooten:Full-time pretty close.
John Wooten:But again, the income from the web design is what got me to be able to
John Wooten:leave that corporate job and go tour.
John Wooten:And so that's kind of.
Sarah St John:Awesome.
Sarah St John:I love that story and I was actually going to ask what instrument you played.
Sarah St John:But you, answered that for me.
Sarah St John:I actually play the drums as well, which is pretty rare for a female.
Sarah St John:So I just fell in love with drumming at like 13.
Sarah St John:And I thought about joining a band, but that just never worked out.
Sarah St John:But I'm curious, these bands that you were in, would any of us know any of them
John Wooten:probably not.
John Wooten:they're both Christian bands.
John Wooten:It was the Christian rock band that, that never got signed.
John Wooten:the one I've been in since that story, I said, I joined that band in 2010.
John Wooten:So I've been in about now about 11 years when I joined, we were a five-piece band.
John Wooten:We're a two piece band now.
John Wooten:So I actually play keys and drums.
John Wooten:And depending on which part of the song is I will either be behind
John Wooten:the keyboard or I'll move to the drum set to finish the song out.
John Wooten:That's a Christian band as well.
John Wooten:It's called the Vota V OTs.
John Wooten:And we were signed for a while and we still go out on tour.
John Wooten:We actually just did a tour with a, guy named Peter furler who you succinct for
John Wooten:the bigger group called the Newsboys.
John Wooten:Right.
John Wooten:So some, Christian folks might know a couple of those names, but most
John Wooten:folks won't know Mona who we are.
Sarah St John:And I think, I think Peter Fuller is the cousin of SIA.
Sarah St John:I think that's what I, what I heard.
Sarah St John:But yeah, I'm familiar with Krisha.
Sarah St John:I, now I haven't heard a vote.
Sarah St John:I'm going to check it out now, but I I actually skill it is
Sarah St John:my favorite band of all time.
Sarah St John:And there, there are several others that I like, like need to
Sarah St John:breathe in for king and country.
Sarah St John:And so I'm familiar.
Sarah St John:The other two bands that you were in, I'm just curious what
Sarah St John:their names were just in case.
John Wooten:I've only been in two bands.
John Wooten:Well, two bands that you would, that you would know, the first
John Wooten:one was called fate of angel.
John Wooten:So when I was in that band, we played several festivals.
John Wooten:when I played in Voda, I still do vote a V O T a Voda band.com.
John Wooten:That one, I've played lots of festivals with them.
John Wooten:And so I've I mean, I've met that need to breathe guys.
John Wooten:I've met John Cooper and the skillet people.
John Wooten:One time I did a workout with the drummer from the Newsboys Duncan Phillips, him
John Wooten:and I did an insanity workout together.
John Wooten:And that was a, a bonding moment for sure.
John Wooten:Hung out with Switchfoot backstage with just at the festival, you're
John Wooten:all kind of gathered there together.
John Wooten:So yeah, it was some, some super cool stuff.
John Wooten:So actually the singer and the band.
John Wooten:And so we're a two piece span.
John Wooten:Now he actually filled in a guitar for Newsboys for three years.
John Wooten:So he was doing the whole private.
John Wooten:showing up five minutes before they go on getting, getting handed
John Wooten:a perfectly tuned guitar from the stage hand as he goes on stage.
John Wooten:And now he has to fly with me and not have that.
John Wooten:It helps set up gear and help tear down and all that stuff.
Sarah St John:Wow.
Sarah St John:That's awesome.
Sarah St John:That you're able to still do that, like balance that with the web design
Sarah St John:And that's neat that you've kind of always been doing both of those,
John Wooten:web design is unique.
John Wooten:For that to happen in that the big power of web design in my
John Wooten:opinion is the long-term play.
John Wooten:I call it is the monthly recurring revenue you can build up by offering
John Wooten:hosting and maintenance plans.
John Wooten:It's really hard to find that in other creative industries.
John Wooten:So for example, photography, nobody wants to pay monthly to have
John Wooten:access to their wedding photos.
John Wooten:And if they stop paying, they don't have access to anymore.
John Wooten:that's not how it works.
John Wooten:Or if I want a two minute marketing video from a videographer, I just
John Wooten:want to pay the one or two grand or whatever it's going to be.
John Wooten:I don't want to pay monthly.
John Wooten:And if I stopped paying, I don't get access to that video anymore.
John Wooten:But website hosting it's a necessity.
John Wooten:You need website hosting for your website to be alive.
John Wooten:Every website needs it.
John Wooten:So I equate it to car insurance.
John Wooten:I tell people, Hey, during the pandemic, you might've canceled a gym membership.
John Wooten:Right.
John Wooten:And for a few.
John Wooten:But you didn't cancel your car insurance.
John Wooten:You still needed to get a car to get around.
John Wooten:same thing with this during the pandemic, I knew a companies that put a pause
John Wooten:on social media marketing because they felt like it wasn't the right time.
John Wooten:I knew some co-work spaces that had some monthly folks cancel for awhile, and
John Wooten:then they individually, they came back.
John Wooten:But None of our clients canceled their hosting.
John Wooten:In fact, COVID just showed everyone how important their online presence is.
John Wooten:So building that recurring revenue over the past five, six years when
John Wooten:I started offering hosting and maintenance plans, that has really
John Wooten:given me the freedom, especially now.
John Wooten:To start every month, not from zero, but to start with enough money, to not
John Wooten:even take any more work that month.
John Wooten:And I can just keep playing music or doing whatever now website works still
John Wooten:comes in, but it's that, security blanket of, oh, no matter what, I'm
John Wooten:not starting from zero every month.
John Wooten:And so I think that's a big separator that folks are like, they're creative,
John Wooten:but they're also tech savvy and they like, oh, I want to be a freelancer,
John Wooten:but I don't know what industry to go in.
John Wooten:I think that's a good.
John Wooten:Differentiator for web design.
John Wooten:If you're interested in that.
John Wooten:, Sarah St John: it's interesting that
John Wooten:it because I've thought about, cause I like designing websites myself.
John Wooten:I'm sure they're not as good as yours, but I do like, because
John Wooten:I did check your website out.
John Wooten:It's really cool.
John Wooten:I create decent enough websites and I've thought about doing it, But like you said,
John Wooten:I was thinking of it more in terms of, okay, so you, charge the 500 or whatever
John Wooten:amount as the one-time fee to create it.
John Wooten:And then I was like, but then, like you said, the recurring, but if you do
John Wooten:like the hosting and the maintenance, you probably use WordPress, I guess.
John Wooten:Absolutely.
John Wooten:Yeah.
John Wooten:And so as when you say maintenance and things of that nature, like maintaining
John Wooten:their plugins and that everything, the security everything's up to date, because
John Wooten:a lot of people that confuses them, they don't even know they're supposed to do it.
John Wooten:Right.
John Wooten:And so, and then as far as the hosting goes, so how does that work?
John Wooten:Do you have your own actual hosting company or you, host it
John Wooten:through, Whatever, but then you.
John Wooten:The latter, I
John Wooten:guess.
John Wooten:Yeah, we resell.
John Wooten:So we use a company called site ground.
John Wooten:I've used many hosting companies that I've been doing this for 15 years
John Wooten:and I've used many and site ground.
John Wooten:I've never had to call them one time.
John Wooten:I know the GoDaddy holding music.
John Wooten:I have called blue host one-on-one and others.
John Wooten:I've never called SiteGround and their chat is unbelievable.
John Wooten:Their chat.
John Wooten:I've never waited more than five minutes to talk to someone.
John Wooten:And they're just their customer service is off the charts.
John Wooten:But so obviously.
John Wooten:we know, that you can go out and you can buy hosting for, probably
John Wooten:cheap hosting for as little as five bucks a month, right.
John Wooten:Or seven bucks a month.
John Wooten:SiteGround's a little more cause they're of they're more premium.
John Wooten:So that's why I tell people, Hey, when you're selling hosting main security
John Wooten:plans, you're not just selling hosting.
John Wooten:You're also selling you going in, or maybe through software going in and.
John Wooten:Keeping those plugins up to date for them keeping up to date for them.
John Wooten:Yeah.
John Wooten:Cause the number one way websites get hacked is outdated
John Wooten:plugins or themes or WordPress.
John Wooten:And why that is, is when WordPress or a plugin or a theme.
John Wooten:When they come out with a new update, they say, Hey, here's a fresh, cool new update.
John Wooten:Here's some new features, but here's all these security issues that we fixed.
John Wooten:Well that tells all the hackers what was wrong with the last version.
John Wooten:So they write a little box.
John Wooten:to go out and exploit those old security failures.
John Wooten:And so folks who are late to update are the ones that get hacked.
John Wooten:And as you said, clients are either confused about it, or they just don't know
John Wooten:that Olympus is to keep that up to date.
John Wooten:You know, some folks don't even keep their phone up to date.
John Wooten:Right.
John Wooten:Or their computers.
John Wooten:So they, don't know.
John Wooten:but it's a necessity.
John Wooten:And so many clients There are so down to pay a monthly fee for their website
John Wooten:because it's that important to them that that stays up and they need you
John Wooten:as that go-between they don't want to call the hosting company and figure
John Wooten:out the terminology and deal with them.
John Wooten:They don't want to do that.
John Wooten:And if you get in the right industry, a lot of.
John Wooten:Recognize that their time is best spent doing their thing that
John Wooten:they're good at in their business and not finagling with a website.
Sarah St John:I think a common question probably is, well, instead
Sarah St John:of hiring someone to, you know, create a WordPress website I could just pay
Sarah St John:10, 20 bucks a month for like Wix Weebly Squarespace, one of those.
Sarah St John:So what can you tell someone who, has that mindset or thinks that.
John Wooten:Oh, no, I feel you, especially when you're starting out and
John Wooten:you're dealing with kind of the, I think everyone, when they're first starting
John Wooten:a service business like this, whether it's photography, videography, or social
John Wooten:media, web design, you're going to have those lower budget clients at first.
John Wooten:And so you might have some of that competition of,
John Wooten:well, I can just go do this.
John Wooten:I can just go.
John Wooten:You're gonna try to make $500.
John Wooten:I can just go to Squarespace and, and do it.
John Wooten:A couple of good news about that is the market for websites is vast.
John Wooten:There's more than enough room for anyone who wants to hop in and be a web designer
John Wooten:because every business, solo, preneur entrepreneur, they need a website.
John Wooten:Now, if they're tech savvy, sometimes if I get an entrepreneur on the
John Wooten:phone and they're tech savvy, I might say, Hey, here's how much
John Wooten:I am, but you sound tech savvy.
John Wooten:So you could go to Squarespace and pay 30 bucks a month, but they
John Wooten:still don't quite understand that.
John Wooten:Flow of the page, the best layout.
John Wooten:We use StoryBrand framework to, mold all our pages, to tell a
John Wooten:customer story as they're going down the website and using certain
John Wooten:strategy that we know works to get.
John Wooten:Click on that call to action.
John Wooten:a newbie.
John Wooten:Doesn't quite have that, or this person might not have that.
John Wooten:Also, if you don't know things like how to optimize your media, optimize your images,
John Wooten:not take a gigantic photo that you took on your phone and throw that on your website.
John Wooten:And then wonder why is my website running so slow?
John Wooten:Well, you got 20 photos that are five max each.
John Wooten:Your website is going to be slow.
John Wooten:There's things that they don't know about that, but I think ultimately it's
John Wooten:a, you going out and finding the clients that recognize that they need you as
John Wooten:the expert to build that site for them.
John Wooten:I remember when GoDaddy ran the Superbowl ad.
John Wooten:Man, I spent three years ago.
John Wooten:And it was a dollar, get your website up and running for a dollar
John Wooten:a month, or maybe it might even be for a dollar for the first year.
John Wooten:And one of the guys that I work with texted me and said,
John Wooten:what are we going to do?
John Wooten:Go daddy's offering websites for a dollar.
John Wooten:And I said, the people that want to do that, number one are not my
John Wooten:customers, but after they go out and try to build their website with
John Wooten:GoDaddy, some of them are going to be our customers because they're going
John Wooten:to realize I can't do this on my own.
John Wooten:It looks.
John Wooten:I'm going to hire a professional.
John Wooten:And so a lot of folks that go to the Squarespace Wix route I think some of
John Wooten:them realize that like, wow, this is.
John Wooten:As easy as I thought, but we do combat, we do battle that this idea of, since,
John Wooten:a Squarespace site, you can just change designs that with just changing
John Wooten:a theme or then, Hey John, with my website, we're almost done, but can
John Wooten:we change some things really quick?
John Wooten:isn't that just an easy thing to do?
John Wooten:So you do kind of combat that.
Sarah St John:Well, and I think another thing too, is with WordPress sites
Sarah St John:that you can, and so customizable, the plug-ins and the themes,
Sarah St John:and, if you need a pop up or a.
Sarah St John:Call to action or, whatever it might be.
Sarah St John:And there's some things I used to have, I think I never tried
Sarah St John:Squarespace, but I tried Wix and Weebly.
Sarah St John:I used to have a site on both of those, and it wasn't until there was a
Sarah St John:specific plugin that I heard about that I wanted called Simple podcast press.
Sarah St John:It was a podcast player.
Sarah St John:I switched to WordPress just because of that plugin and I was
Sarah St John:overwhelmed at first with WordPress.
Sarah St John:It was more of a learning curve, but now I'm glad I did.
Sarah St John:And just all the plugins and customization and whatnot.
Sarah St John:So I think, yeah, like anyone who doesn't want a cookie cutter website,
Sarah St John:one that actually is designed to, you know, convert or get leads
John Wooten:That's an excellent point.
John Wooten:Scalability.
John Wooten:So scalability on the WordPress site is, options are, unlimited.
John Wooten:So say eventually you want to have a membership part of your site.
John Wooten:Well, there's a membership plugin that you could have where you could charge, paid
John Wooten:access to certain parts of your website.
John Wooten:We have an online course that teaches people how to build websites and
John Wooten:we have it's built in WordPress and we have a membership piece.
John Wooten:Controls that access, whether you're not you've paid for the course or not.
John Wooten:And then there's a course plugin that we use to build the course.
John Wooten:So if you want to have online courses in your website,
John Wooten:Squarespace really can't do that.
John Wooten:They can't do the membership either, or say you want a business directory, say
John Wooten:you're a, county and you want a website or a city and you want a business directory.
John Wooten:Well, there's a business directory plugin for WordPress that you can use them.
John Wooten:There's not one for Squarespace.
John Wooten:I don't know if there's one for Wix or Weebly or not.
John Wooten:But Hey, if you're brand new startup and you don't have a budget for a website
John Wooten:and you just need a simple landing page, I mean, there's solutions for that.
John Wooten:even convert kit as landing pages.
John Wooten:Now a lot of them do and Squarespace, Wix Weebly.
John Wooten:Those could be great options for you.
John Wooten:But he has.
John Wooten:I would say, get started on the right foot, hire professional.
John Wooten:It's going to go a long way.
John Wooten:You know, sometimes there's a photographer that I use that I hire and I don't even
John Wooten:want to tell her my ideas sometimes because I just know her ideas are better
John Wooten:and I don't want to stifle her or put her in a box because of what I think I want.
John Wooten:And that's kind of the clients that I'm looking for or that the
John Wooten:ones I really try to find are okay.
John Wooten:Who understands that there's two types of websites.
John Wooten:There's a brochure style website.
John Wooten:Here's my website.
John Wooten:Here's what I do.
John Wooten:here's how to contact me.
John Wooten:And it's kind of a business card brochure website, and I
John Wooten:guess I have to have this right.
John Wooten:I can't just get by with my LinkedIn and Facebook page.
John Wooten:I need to have this website.
John Wooten:And so in the customer's mind, if you sell them a brochure website,
John Wooten:they look at it as an expense, right?
John Wooten:Well, there goes a thousand dollars or whatever, or 3000 or whatever it is, or
John Wooten:you can sell them a business building tool, a website that is driven by
John Wooten:strategy, and that has things on there.
John Wooten:That'll help them get more leads and turn those leads into
John Wooten:customers and using the StoryBrand framework and everything like that.
John Wooten:And so when they look at it that way, they look at it more as an investment of,
John Wooten:Hey, I'm going to spend several grounds, this website, but it's going to make me
John Wooten:X amount more because it's built with strategy, especially when you add things
John Wooten:like email sequences on top of it, the website can truly be a machine on its
John Wooten:own, knowing that you can send someone to the website and say, take our quiz.
John Wooten:There's another plugin that Squarespace pride didn't have take our quiz.
John Wooten:on our break into web website.
John Wooten:If you go there.
John Wooten:You can take a quiz to see if web design is good for you after the quiz.
John Wooten:And based on your answers in the quiz, you get put into different email funnels.
John Wooten:So if you identify as a photographer, you're going to
John Wooten:get put into an email funnel.
John Wooten:Where are you going to get 13 emails over 45 days that are a lot of them are
John Wooten:focused as you as a photographer and how it's going to be an easy transition
John Wooten:for you to come into web design.
John Wooten:If you identify as a stay-at-home mom, though, instead of photographer,
John Wooten:your emails are going to start out with, Hey mama, or Hey lady.
John Wooten:And those are written by Kelly, my partner in breaking the web.
John Wooten:they're written for more of that.
John Wooten:Hey, you want freedom?
John Wooten:You want to be able to take your kids to school.
John Wooten:You want to go on field trips.
John Wooten:So those emails, the photographers.
John Wooten:Identify with.
John Wooten:And so knowing that when we send someone there and they take the quiz, I know that
John Wooten:they're going to, I don't necessarily have to follow up with them because the email
John Wooten:sequence is going to follow up for me.
John Wooten:and they're going to hear about price, objections, and how to get over that.
John Wooten:They're going to see several success testimonials.
John Wooten:They're going to see how we can help them in their specific situation where
John Wooten:they're videographer photographer, creative stay-at-home mom.
John Wooten:I even have a landing page for music.
John Wooten:That just talks about how you'll make a great web designer, probably.
John Wooten:So when you sell the website, that way, that sounds way more powerful as
John Wooten:a tool and a, website machine then.
John Wooten:Yeah.
John Wooten:I can get you a website that have your a Google map of your location
John Wooten:and your, address and phone.
John Wooten:So, yeah, I think it's all in how you set it up.
John Wooten:You're able to charge more for that tool and they're more willing
John Wooten:to pay you, especially monthly to keep that machine running.
John Wooten:So I think that's a big part of it.
Sarah St John:Yeah.
Sarah St John:And that was a long rant.
Sarah St John:Oh no, I appreciated that.
Sarah St John:I think that definitely helped Give the differences between, you
Sarah St John:know, a Squarespace type of site and, a WordPress site or one that,
Sarah St John:you would hire someone to do.
Sarah St John:Or one thing that really bugs me is when I company just has a Facebook page
Sarah St John:and they think that's all they need.
Sarah St John:So if you decide to start a web design company, what is the best way to get
Sarah St John:clients would reaching out to these Facebook pages that don't have a website?
Sarah St John:Would that be a good place to start or is it likely that.
Sarah St John:Someone who doesn't even have a basic website, isn't gonna go for that.
John Wooten:in our course, I do all the technical training and then
John Wooten:Kelly does all the business training.
John Wooten:She actually has an MBA in business administration and she actually built
John Wooten:her business twice, once in Nebraska.
John Wooten:And then she moved to Colorado and then restarted one there and built it.
John Wooten:So she's got tons of.
John Wooten:In our course, there's a prospecting page or a prospecting module that
John Wooten:has some worksheets that just have man 60, 70 ways to drum up business.
John Wooten:But some of the key ones from there are well, and it's, typical, but you
John Wooten:start with your warm market, just letting people know your first, couple
John Wooten:of websites might even be for free just to get experience under your belt.
John Wooten:my first two were free.
John Wooten:I'll tell you what they were.
John Wooten:The first one was the recording studio recording, and they
John Wooten:didn't even have a website.
John Wooten:I was like, y'all need a website.
John Wooten:I'll do one for free because You have cool.
John Wooten:I to take pictures of your stuff.
John Wooten:It's really cool.
John Wooten:And then my dad, my dad's a local small church pastor at the time.
John Wooten:It's medium-sized now.
John Wooten:And I was like, dad, you need a website.
John Wooten:And then word started to spread.
John Wooten:I had portfolio, I did a custom home site for another friend.
John Wooten:He knew somebody, they talk.
John Wooten:So what I say is, Hey, start with your warm market.
John Wooten:First, you're going to get a couple of leads from there.
John Wooten:You're going to do a couple of sites from there.
John Wooten:Get them to leave Google reviews.
John Wooten:That's huge at our artillery, my design company, we have
John Wooten:over 125 star Google review.
John Wooten:We have no, no 4, 3, 2 or one.
John Wooten:So when someone Googles web design, Nebraska or Midwest, and they see
John Wooten:that big list of everyone, right.
John Wooten:And how many reviews they have?
John Wooten:I think the next one is like 30, so they see 120 and they're like,
John Wooten:wow, these guys must be great.
John Wooten:So that's one way.
John Wooten:The second way is you can go on like a Facebook local business committee.
John Wooten:get involved in that.
John Wooten:Go look at their websites.
John Wooten:One key thing is to look at their website on tablet or mobile, and if
John Wooten:they're not optimized yet for mobile, then you can hit them and say, Hey,
John Wooten:I don't know if you know this, but over half of all, traffic now is
John Wooten:looked at mobile and your site isn't.
John Wooten:I can help you with that.
John Wooten:we can do a new website for you and it'll be responsive.
John Wooten:So it's going to look great on tablet and mobile.
John Wooten:Some of our students have had a lot of success that way getting
John Wooten:three, four clients, and then those people spread the word about
John Wooten:them in that small business group.
John Wooten:And they get more business that way.
John Wooten:It's funny that you say some businesses only have a Facebook page.
John Wooten:So back in 2006, 2005, I think I was in that fate of angels
John Wooten:band and we were in the studio recording an album, and I remember.
John Wooten:I remember we were all in the control room.
John Wooten:And I remember saying, you know, guys, because a lot of bands only
John Wooten:had MySpace pages, but we had a MySpace page and a website.
John Wooten:And I just said, you know, guys, my space might not be around forever.
John Wooten:And they laughed at me.
John Wooten:They laughed at me, which I get because at the time every band
John Wooten:was using my space and it seemed like it would just never go away.
John Wooten:But then things went south and it just, went away.
John Wooten:And I mean, dare I say, maybe Facebook won't be around forever or here's another
John Wooten:trick that I do to help people realize that Facebook is not the best place
John Wooten:for them to solely have their presence.
John Wooten:When you're on Facebook, you have distractions.
John Wooten:So they could be on your business page and then say, oh,
John Wooten:my friend's birthday is today.
John Wooten:Click and.
John Wooten:on your website, that's not gonna happen.
John Wooten:or they're on your Facebook page reading about what you do.
John Wooten:And then a friend messages them and oh, they go check that out and then
John Wooten:they kind of not make it back to your page because how do I get back there?
John Wooten:Oh, I got to search for them.
John Wooten:Versus once they go to your website, they're on your turf.
John Wooten:They're on there until they.
John Wooten:To leave, so yeah.
John Wooten:Rip MySpace.
Sarah St John:Yeah.
Sarah St John:It's kind, kinda like the whole owning.
Sarah St John:House versus running a house or owning land or because like you said, I
Sarah St John:always make the comparison to MySpace.
Sarah St John:MySpace went away overnight, practically same could happen to Facebook.
Sarah St John:Now I think it's good to have a social media presence and have a
Sarah St John:Facebook page and all this stuff.
Sarah St John:But like, if you're just depending on that, I mean, even if they don't
Sarah St John:go away, I mean, you're not getting.
Sarah St John:Access to like customer information like emails and if I'm looking for some
Sarah St John:local place to fix my AC and all they have is a Facebook page and no website.
Sarah St John:I automatically rule them out.
Sarah St John:And I don't know if other people operate that way, but that's at least how I am.
Sarah St John:So
John Wooten:a big quote that I am, that I use, that, that speaker friend
John Wooten:of mine, he kind of came up with and maybe he borrowed it from somewhere.
John Wooten:I don't know.
John Wooten:But it's your perception determines your reception.
John Wooten:So in his example of that quote, he's saying, so if let's say you're a
John Wooten:motivational speaker and I'm looking at booking you for my conference, If I
John Wooten:go to your website at your motivational speaker website and it looks amateur,
John Wooten:it's inconsistent in how it's designed.
John Wooten:Your about me is like 10 paragraphs long.
John Wooten:Then I'm going to assume that your speech, your motivational
John Wooten:talk is amateur it's cluttered.
John Wooten:you're going to ramble on just like your 10 P but if I come to your website and
John Wooten:it's clean and your promo video is at 10 minutes long, it's a minute and a half.
John Wooten:And you're about me is that.
John Wooten:A paragraph of the most important things with a read more option or your services
John Wooten:are not, you know, things are just put well together, then I'm going to assume
John Wooten:that your talk is put well together and you are put well together and
John Wooten:you're automatically assigning values.
John Wooten:Sometimes what I'll do in a live client sales meeting is I will Google, not
John Wooten:the city that we're in, because I don't want them to know somebody, but I'll be.
John Wooten:Denver Colorado wedding photographer.
John Wooten:I'll pull up like five or six different websites and then pick two of them,
John Wooten:like the best and the worst from like the first three pages of Google.
John Wooten:And you'll see the best one gorgeous photo, super clean navigation, the
John Wooten:right font, minimal text and this just you see the photo and right away, just
John Wooten:like, ah, That versus you go another one where they have like 10 galleries
John Wooten:and you're like, what do you do?
John Wooten:There's web there's wedding photos here, but there's also car show photos, and
John Wooten:the design is not great right away.
John Wooten:You're saying, okay, they're probably 500 bucks.
John Wooten:And these people are probably three grand.
John Wooten:And that's an example of your perception determines how are you received?
John Wooten:And so, yeah, so.
John Wooten:Perceive that this lawnmower company only had a Facebook page.
John Wooten:Are they not legit enough to have a website?
John Wooten:Do they not make enough money to afford one?
John Wooten:So right away, you thought, oh, they're probably not legit or as
John Wooten:legit is what I'm looking for.
John Wooten:versus if you land on their website and it was Todd's lawn care, and it was a nice
John Wooten:photo of a beautiful manicured lawn with him out in front of them with a picture
John Wooten:of him out in front of the Miller and.
John Wooten:get a free quote, and then you saw a slider of like 10 happy customers.
John Wooten:You'd probably like, yeah, that's what I want.
John Wooten:Todd.
John Wooten:He seemed like a nice guy.
John Wooten:Wow.
John Wooten:This person said he's reliable and he cleaned up before we left.
John Wooten:That's what I want.
John Wooten:Boom.
Sarah St John:you were given examples of like photography
Sarah St John:pricing, which made me think of.
Sarah St John:If you start a web design company, curious what the average rate
Sarah St John:is that people charge nowadays for like a custom website.
Sarah St John:And then also how much you can charge for the hosting and maintenance.
John Wooten:I'll give you some numbers.
John Wooten:I'll give you some good ranges.
John Wooten:And then based on data from our students that have graduated our course and
John Wooten:gone on to be full-time freelancers.
John Wooten:So.
John Wooten:I'll start what kind of the ceiling is.
John Wooten:So as a solo freelancer, 10 grand is kind of the ceiling of what you can do.
John Wooten:It's probably more like 7,500.
John Wooten:That's probably the top as a one person shop that you're going
John Wooten:to be able to sell any business.
John Wooten:That's going to have a budget bigger than that.
John Wooten:They're going to want features.
John Wooten:That you might have to bring a developer in, or you might have to bring
John Wooten:another designer in just to handle it.
John Wooten:So that's kind of the, ceiling.
John Wooten:I think the sweet spot for a seasoned designer or someone's been doing
John Wooten:it a few years is three to five.
John Wooten:That's kind of the sweet spot, because at that point you're usually working
John Wooten:with small mom pop type businesses.
John Wooten:There may be an owner or an owner and a spouse or an owner or two partners.
John Wooten:So you only have one or two decision makers, Once you get over 7,510 grand,
John Wooten:you start getting into a company that has 20, 30 employees, and all of a
John Wooten:sudden you have five decision makers.
John Wooten:If they have a marketing department it's just going to take longer.
John Wooten:There's going to be more red tape and you're going to be
John Wooten:like, why did I say yes to this?
John Wooten:When you're first starting out, as I mentioned, your first one
John Wooten:or two sites might be free.
John Wooten:I tell people in our course, the first 10 to 15 websites are going to be the
John Wooten:hardest websites that you will ever know.
John Wooten:This would be the hardest you work to get websites, assuming
John Wooten:that you do a great job on them.
John Wooten:Because after that, you're going to have a word of mouth starting to work
John Wooten:for you, and you're going to start getting more customers in more demand.
John Wooten:and so as more demand comes in your supply, your time is less than that.
John Wooten:You can charge more.
John Wooten:The average price students come out of our course charging for websites is between.
John Wooten:Right away.
John Wooten:If they get a paying website is between one to $2,000 after six months or so
John Wooten:the students that are having success and that are doing their own freelance thing.
John Wooten:The average they're charging is between two to $4,000.
John Wooten:We've had three different students get $5,000 websites.
John Wooten:We've had one student get that $10,000 website, but that's extremely rare.
John Wooten:I think on average two to 5k is.
John Wooten:The sweet spot.
John Wooten:And then as far as hosting and maintenance, we do three different
John Wooten:tiers and it seems to work well for all kinds of clients.
John Wooten:Tier one is 49 bucks a month.
John Wooten:What do you get for that?
John Wooten:You get premium WordPress hosting on site, ground, or something like
John Wooten:fly with or something like that.
John Wooten:You get the maintenance updating of your WordPress themes, plugins and WordPress.
John Wooten:You get backups with that, which the hosting companies do, but we
John Wooten:also do separate backups to Dropbox.
John Wooten:And then you also get a little bit, you get a security plugin
John Wooten:that we've through years.
John Wooten:We kind of know what settings to tweak for it to optimize it.
John Wooten:And then you get 15 minutes a month of content updates,
John Wooten:which most clients that's all.
John Wooten:Cause a lot of clients, we train them how to go in and make their own updates.
John Wooten:So it's pretty rare that they're like, oh, Hey, this isn't working.
John Wooten:Can you tell me why?
John Wooten:And it's usually something simple.
John Wooten:It takes five minutes.
John Wooten:That's $49 $99 a month gets you everything with $400.
John Wooten:The only difference is you get one hour of content updates versus 15 minutes.
John Wooten:So that's more for the person who's adding stuff to their.
John Wooten:several times a week they're just not picking up on the video training maybe,
John Wooten:or they just don't want to deal with it.
John Wooten:They know that they're going to send those edits to us.
John Wooten:We're going to take care of them, but they only get an hour after the 15 minutes in
John Wooten:the first plan or after the hour on the second plan, our hourly rate is one 50
John Wooten:per hour, but if they're on our, since they're on our hosting plan, we tell them
John Wooten:they're their members, quote unquote.
John Wooten:And so they get half off of that.
John Wooten:So they pay $75 an hour.
John Wooten:Way for them to feel a part of the club.
John Wooten:Right?
John Wooten:And then our third tier is 2 99 a month, which I think is crazy.
John Wooten:But we have three people that are on this.
John Wooten:it's the Hey client.
John Wooten:You, we're not even gonna give you a little.
John Wooten:You will never log into your site.
John Wooten:Anytime you have a change, you send it to us.
John Wooten:One of these clients that we have on this plan is a custom home builder.
John Wooten:And in the last three years they've been paying $300 a month
John Wooten:for their hosting and maintenance.
John Wooten:They've sent us three months.
John Wooten:They've sent us up.
John Wooten:Three different months that took less than an hour each for three years, the
John Wooten:last three years, we tell them every year, Hey, we could probably roll you
John Wooten:it down to like the 99 or 49, because you're, not really utilizing this.
John Wooten:And you know what she says?
John Wooten:She says, no, I want to stay on it.
John Wooten:Cause I want to know that when I have an update, you guys are
John Wooten:going to be available to make.
John Wooten:That day or the next day.
John Wooten:And so she's paying for that and I never would, I think we'd
John Wooten:have someone that would do that.
John Wooten:Let alone three people.
John Wooten:So that's kind of the deal.
John Wooten:I would say let's say you take break into web.
John Wooten:That's the name of our course break B R E a K.
John Wooten:Break into web.com.
John Wooten:You go there, take a quiz, but let's say you go through and you graduate.
John Wooten:the first one or two sites probably going to be free or $500 or less.
John Wooten:That's probably what it's going to be.
John Wooten:And then after that, Sites three or four or 5, 7 50 to a grand.
John Wooten:And then once you get past sites, 10, we want you to charge in $2,000 or more.
John Wooten:Our course is 9 97.
John Wooten:Well, it's there it's 1247, but it's 20% off right now.
John Wooten:So it's 9 97.
John Wooten:And so our goal is that students make their money back the first
John Wooten:couple of paid websites that they do.
John Wooten:That's what we want.
John Wooten:. After 10 websites, you're charging a grand or two grand.
John Wooten:And then once you get past that, then you're going to
John Wooten:start seeing the 2500 3500.
John Wooten:And maybe up to that fight, the five grand you're probably looking at,
John Wooten:you've been doing it a year or two.
John Wooten:And that's when you're going to start seeing those $5,000
John Wooten:clients come out of the woodwork.
John Wooten:But that's kind of the, two to five, or I'd say two to four
John Wooten:is kind of the sweet spot.
Sarah St John:Yeah.
Sarah St John:after hearing all this, I'm like, maybe I should.
Sarah St John:Consider the whole web design thing again.
John Wooten:I'm always up for questions.
John Wooten:Just hit me up.
Sarah St John:Yeah.
Sarah St John:Because I recently launched a podcast production agency, but one of the things
Sarah St John:that I'm going to do with that is also create people's podcasts websites.
Sarah St John:So I'm like, well, maybe I can also, I don't know, connect
Sarah St John:the two businesses somehow,
John Wooten:Oh, absolutely.
John Wooten:if you go to my brilliant site.com, that's going to be the motivational
John Wooten:speaker website where we just offer here's three designs.
John Wooten:you get one page and above.
John Wooten:a lot of podcasts, people, they would need like a here's your homepage.
John Wooten:And then obviously the, podcast system, which has probably a plugin that like
John Wooten:you mentioned, that they could use maybe they need a blog, maybe not.
John Wooten:And then they probably need like a, some kind of a contact page or, request
John Wooten:to be on the show kind of thing.
John Wooten:And about page.
John Wooten:Yeah, that'd be cake.
John Wooten:you could have three different styles and, they could just pick
John Wooten:one and pay you a monthly fee.
John Wooten:and I love that you have the podcast part of it and that's great.
John Wooten:Yeah.
John Wooten:I love it.
Sarah St John:Awesome.
Sarah St John:Yeah, I'm going to have to check out the, so it's break into web.com and
Sarah St John:then if people want to check out the sites that you've created and whatnot,
Sarah St John:or if they need their own, sorry, site created it's artillery, media And then of
Sarah St John:course I'll have show notes as well with links to all of this and these Sarah St.
Sarah St John:john.com forge slash John Wooten.
Sarah St John:And was there anything else that you wanted to go over that we hadn't yet?
John Wooten:Well, so speaking of websites I've done.
John Wooten:Yeah.
John Wooten:If you go to artillery, me.com, you'll see a work page on there.
John Wooten:You can see what's the ad then.
John Wooten:But if you go to break into Eben, it's break B R E K, not break like breaker car.
John Wooten:if you go to break into web.com/examples, you'll see screenshots of sites our
John Wooten:students have done, and you'll see that a lot of them are just gorgeous.
John Wooten:And there, and there's a lot of them on there.
John Wooten:There's a lot of them on there.
John Wooten:But you'll see the kind of caliber of websites that we teach.
John Wooten:And then you'll see why these students are getting a thousand, 2,500.
John Wooten:For them.
John Wooten:And also if you check out our website and web.com and click get started, it's
John Wooten:going to take you through that fun quiz I talked about, and then it's going
John Wooten:to give you access to a webinar where we have a free training that you can
John Wooten:you're going to make your businesses.
John Wooten:In that training.
John Wooten:So that's pretty exciting when you sit down and dream about how you
John Wooten:want your life to look like, what do you want to offer in your business?
John Wooten:Stuff like that.
John Wooten:And then if you sign up within a day of watching that webinar, or if you
John Wooten:sign up within a day, not only do you get the 20% off, but you get a little
John Wooten:swag pack and for those listening, you can't see, but you get a, you
John Wooten:get a break into web coffee mug.
John Wooten:Right or in my, I don't drink coffee.
John Wooten:So for me, it's T you also get a break into web planner, just a blank
John Wooten:notebook that you can write your goals in about how you're going
John Wooten:to slay it in your new business.
John Wooten:And then you also get a break into web sticker for your laptop,
John Wooten:but then also you get this.
John Wooten:It's a, there's no place like homepage.
John Wooten:There's no place like home page and you'll be able to pick a color.
John Wooten:And that's, if you sign up within one day after watching the webinar
John Wooten:otherwise you get the 20% off.
John Wooten:So, yeah.
Sarah St John:Awesome.
Sarah St John:Yeah.
Sarah St John:I'm going to have to check that out.
Sarah St John:I'm curious now.
Sarah St John:Well, I appreciate your, time today.
Sarah St John:And I've learned a lot now I'm reconsidering adding
Sarah St John:that onto my services.
John Wooten:Well, thanks so much for having me on again,
John Wooten:get 20% off, break into web.com.
John Wooten:Take the quiz.
John Wooten:That's free.
John Wooten:It's fun.
John Wooten:And it lets, you know, if you, if we think you're a good fit or not, and
John Wooten:you know what, if you're not good fit, we still say, well, prove us wrong.
John Wooten:Right?
John Wooten:We're not going to tell someone.
John Wooten:No.
John Wooten:And then if you sign up within a day, you get that.
John Wooten:Swag pack.
John Wooten:I just mentioned.
John Wooten:Thanks so much, Tara, for having me on and thanks folks for