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How to Break Into Freelance Web Design and Earn Recurring Revenue with John Wooten
Episode 13210th January 2022 • Frugalpreneur: Building a Business on a Bootstrapped Budget • Sarah St John
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John Wooten of Artillery Media and Break Into Web teaches us how to earn a 6 figure income designing and maintaining websites for others.

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Sarah St John:

welcome to the frugal preneur podcast.

Sarah St John:

I'm your host, Sarah St.

Sarah St John:

John and my guests today used to be a full-time musician and Marine,

Sarah St John:

but as now the owner of a custom web design firm called artillery media.

Sarah St John:

Welcome to the show, John Wooten,

John Wooten:

Sarah.

John Wooten:

Awesome.

John Wooten:

Thanks for having me glad to be here.

Sarah St John:

I know I just did it a brief little introduction, but

Sarah St John:

I'm curious to learn more about.

Sarah St John:

how you went from a musician and a Marine to starting your own web design company.

John Wooten:

Well, I, yeah, you know, a lot of musicians make great web

John Wooten:

designers because they get in these bands and the bands need a website

John Wooten:

and someone has to figure it out.

John Wooten:

A lot of musicians are, are tech savvy.

John Wooten:

They're, working this, gear on stage, or they're working with

John Wooten:

recording equipment on a computer.

John Wooten:

So they kind of.

John Wooten:

Tech savviness, but they also care about style.

John Wooten:

Right.

John Wooten:

They care about how they look, they're got their show clothes and they got

John Wooten:

everyone's instruments or a certain color trying to match up and all that stuff.

John Wooten:

So there's a lot of web designers that I know who, like, yeah, my first band, I

John Wooten:

was in needed a website and that's how I got in, I was doing the MySpace page and

John Wooten:

I thought we should probably get a website to But yeah, so the Marines, oh man.

John Wooten:

So coming out of high school, I was big into sports and I thought I was going to

John Wooten:

go to college to be a physical therapist.

John Wooten:

I thought I was going to go stretch out Michael Jordan, other NBA stars

John Wooten:

come to find out after shadowing a physical therapist for a few days,

John Wooten:

I was like, this is not for me.

John Wooten:

And then I switched to marketing and, but to help pay for college.

John Wooten:

I actually joined the Marine reserves.

John Wooten:

A lot of people don't know that the Marines have reserves.

John Wooten:

You know, everyone's familiar with the national guard where you have

John Wooten:

your one weekend, a month, two weeks in the summer the Marines have

John Wooten:

the same thing for their reserves.

John Wooten:

You go to the same boot camp as everyone else, and you go to the

John Wooten:

same combat school and then you have to train for a certain job that a

John Wooten:

reserve center in your area supports my reserve centers about an hour away.

John Wooten:

And they supported five jobs in the Marines.

John Wooten:

All were like electrical.

John Wooten:

And then after about a year of all that training, can't

John Wooten:

come back home to Nebraska.

John Wooten:

And I do one weekend, a month, two weeks in the summer.

John Wooten:

I did that for a six year oh six and a half years.

John Wooten:

Cause my last year I got activated, he got sent over to Iraq.

John Wooten:

But I graduated college while I was in the Marines.

John Wooten:

When I got home from Iraq, I told them, Hey, I'm, I'm want to be done.

John Wooten:

I'm going to try to go start this new business idea that

John Wooten:

I have building website.

John Wooten:

At that time.

John Wooten:

I was also in a band, so I was in a band.

John Wooten:

That was a kind of part-time when I left for Iraq.

John Wooten:

When I came back from Iraq, that band actually got to,

John Wooten:

full-time, which back then meant traveling in a 15 passenger van.

John Wooten:

And I think we were all making between a thousand to 1500 a month.

John Wooten:

But since I had built my web design business to about a couple of a.

John Wooten:

I could swing it as a young, single 20 some guy.

John Wooten:

So then on the road I would just work in the van on my laptop and I would work it

John Wooten:

through coffee shops, go play shows at night, and eventually that band died out.

John Wooten:

And I got asked to join another band that was able to pay me almost

John Wooten:

full time with my web design.

John Wooten:

But in between those two bands, I took a full-time job at a place called Arbor day.

John Wooten:

Great nonprofit.

John Wooten:

All about planting trees.

John Wooten:

Thought I would love it.

John Wooten:

It was a web designer position.

John Wooten:

There were six people on the team.

John Wooten:

I had a cubicle, this is a serious, my boss was like 10 feet from me,

John Wooten:

but he would just, I am me like you would not come over to my desk

John Wooten:

and talk to me and my cuticle, he would just, and I could see him.

John Wooten:

Like I see you.

John Wooten:

So after six months in that job, I just got bored of it.

John Wooten:

I thought I would love it.

John Wooten:

I thought this is it.

John Wooten:

I'm going to work on their family of four website.

John Wooten:

All the same branding, all the same theme.

John Wooten:

But after six months, I was tired of looking at nature, photos of trees and the

John Wooten:

color green and dealing with their logo.

John Wooten:

I wanted variety and I also knew that there were folks out there

John Wooten:

living life on their schedule.

John Wooten:

They had that life of freedom that I wanted.

John Wooten:

And what's funny is while I was on that cubicle job one Friday afternoon,

John Wooten:

which I don't know if you ever worked the cubicle job at a corporate

John Wooten:

place, but Friday afternoons, they might as well let you go with.

John Wooten:

Because nothing's getting done that actually be a great perk for

John Wooten:

a company and say, you get off at noon here on Friday, because we know

John Wooten:

you're just going to cruise social media that rest of Friday afternoon.

John Wooten:

So I'm cruising social media Friday afternoon, and there's this

John Wooten:

band that I was following and I clicked on one of their videos.

John Wooten:

And so to set the stage I'm in my cubicle and in my cubicle I've

John Wooten:

written down freedom on a note card and I actually wrote down the date.

John Wooten:

What I was getting paid per day, based on my salary on another note card.

John Wooten:

And it was on the wall.

John Wooten:

Cubicle to try to motivate me, to keep building websites, to get my

John Wooten:

business full time so I could get freedom and get out of this job.

John Wooten:

So I'm watching this YouTube video and the band lead singers

John Wooten:

on the slopes out in Colorado about ready to go down the slopes.

John Wooten:

And he takes off his ski goggles and the band manager's recording

John Wooten:

and the band manager asks.

John Wooten:

Hey, man, what are we doing today?

John Wooten:

And I'll never forget this.

John Wooten:

Cause this is like The trigger for me.

John Wooten:

He said, we're out here on a Tuesday morning while the

John Wooten:

rest of the world is working.

John Wooten:

That's when we play.

John Wooten:

And then he put his goggles on and went down the hill and I was like angry.

John Wooten:

And motivate the same time.

John Wooten:

I wanted that freedom that he had to go ski on a Tuesday morning while

John Wooten:

everyone else was in the cubicle.

John Wooten:

Like I was working.

John Wooten:

And right then I went home.

John Wooten:

I wrote down freedom on more cards.

John Wooten:

I put them in mirror in my bathroom.

John Wooten:

I put them on my nightstand.

John Wooten:

So when I go to bed and wake up, I see these freedom.

John Wooten:

That's all I saw.

John Wooten:

And that's what got me motivated to work up that web design business even more

John Wooten:

so cut to six months later at Harvard.

John Wooten:

I went and put in my notice because that band that I watched needed

John Wooten:

a drummer and I joined that band.

John Wooten:

they couldn't pay me quite.

John Wooten:

Full-time pretty close.

John Wooten:

But again, the income from the web design is what got me to be able to

John Wooten:

leave that corporate job and go tour.

John Wooten:

And so that's kind of.

Sarah St John:

Awesome.

Sarah St John:

I love that story and I was actually going to ask what instrument you played.

Sarah St John:

But you, answered that for me.

Sarah St John:

I actually play the drums as well, which is pretty rare for a female.

Sarah St John:

So I just fell in love with drumming at like 13.

Sarah St John:

And I thought about joining a band, but that just never worked out.

Sarah St John:

But I'm curious, these bands that you were in, would any of us know any of them

John Wooten:

probably not.

John Wooten:

they're both Christian bands.

John Wooten:

It was the Christian rock band that, that never got signed.

John Wooten:

the one I've been in since that story, I said, I joined that band in 2010.

John Wooten:

So I've been in about now about 11 years when I joined, we were a five-piece band.

John Wooten:

We're a two piece band now.

John Wooten:

So I actually play keys and drums.

John Wooten:

And depending on which part of the song is I will either be behind

John Wooten:

the keyboard or I'll move to the drum set to finish the song out.

John Wooten:

That's a Christian band as well.

John Wooten:

It's called the Vota V OTs.

John Wooten:

And we were signed for a while and we still go out on tour.

John Wooten:

We actually just did a tour with a, guy named Peter furler who you succinct for

John Wooten:

the bigger group called the Newsboys.

John Wooten:

Right.

John Wooten:

So some, Christian folks might know a couple of those names, but most

John Wooten:

folks won't know Mona who we are.

Sarah St John:

And I think, I think Peter Fuller is the cousin of SIA.

Sarah St John:

I think that's what I, what I heard.

Sarah St John:

But yeah, I'm familiar with Krisha.

Sarah St John:

I, now I haven't heard a vote.

Sarah St John:

I'm going to check it out now, but I I actually skill it is

Sarah St John:

my favorite band of all time.

Sarah St John:

And there, there are several others that I like, like need to

Sarah St John:

breathe in for king and country.

Sarah St John:

And so I'm familiar.

Sarah St John:

The other two bands that you were in, I'm just curious what

Sarah St John:

their names were just in case.

John Wooten:

I've only been in two bands.

John Wooten:

Well, two bands that you would, that you would know, the first

John Wooten:

one was called fate of angel.

John Wooten:

So when I was in that band, we played several festivals.

John Wooten:

when I played in Voda, I still do vote a V O T a Voda band.com.

John Wooten:

That one, I've played lots of festivals with them.

John Wooten:

And so I've I mean, I've met that need to breathe guys.

John Wooten:

I've met John Cooper and the skillet people.

John Wooten:

One time I did a workout with the drummer from the Newsboys Duncan Phillips, him

John Wooten:

and I did an insanity workout together.

John Wooten:

And that was a, a bonding moment for sure.

John Wooten:

Hung out with Switchfoot backstage with just at the festival, you're

John Wooten:

all kind of gathered there together.

John Wooten:

So yeah, it was some, some super cool stuff.

John Wooten:

So actually the singer and the band.

John Wooten:

And so we're a two piece span.

John Wooten:

Now he actually filled in a guitar for Newsboys for three years.

John Wooten:

So he was doing the whole private.

John Wooten:

showing up five minutes before they go on getting, getting handed

John Wooten:

a perfectly tuned guitar from the stage hand as he goes on stage.

John Wooten:

And now he has to fly with me and not have that.

John Wooten:

It helps set up gear and help tear down and all that stuff.

Sarah St John:

Wow.

Sarah St John:

That's awesome.

Sarah St John:

That you're able to still do that, like balance that with the web design

Sarah St John:

And that's neat that you've kind of always been doing both of those,

John Wooten:

web design is unique.

John Wooten:

For that to happen in that the big power of web design in my

John Wooten:

opinion is the long-term play.

John Wooten:

I call it is the monthly recurring revenue you can build up by offering

John Wooten:

hosting and maintenance plans.

John Wooten:

It's really hard to find that in other creative industries.

John Wooten:

So for example, photography, nobody wants to pay monthly to have

John Wooten:

access to their wedding photos.

John Wooten:

And if they stop paying, they don't have access to anymore.

John Wooten:

that's not how it works.

John Wooten:

Or if I want a two minute marketing video from a videographer, I just

John Wooten:

want to pay the one or two grand or whatever it's going to be.

John Wooten:

I don't want to pay monthly.

John Wooten:

And if I stopped paying, I don't get access to that video anymore.

John Wooten:

But website hosting it's a necessity.

John Wooten:

You need website hosting for your website to be alive.

John Wooten:

Every website needs it.

John Wooten:

So I equate it to car insurance.

John Wooten:

I tell people, Hey, during the pandemic, you might've canceled a gym membership.

John Wooten:

Right.

John Wooten:

And for a few.

John Wooten:

But you didn't cancel your car insurance.

John Wooten:

You still needed to get a car to get around.

John Wooten:

same thing with this during the pandemic, I knew a companies that put a pause

John Wooten:

on social media marketing because they felt like it wasn't the right time.

John Wooten:

I knew some co-work spaces that had some monthly folks cancel for awhile, and

John Wooten:

then they individually, they came back.

John Wooten:

But None of our clients canceled their hosting.

John Wooten:

In fact, COVID just showed everyone how important their online presence is.

John Wooten:

So building that recurring revenue over the past five, six years when

John Wooten:

I started offering hosting and maintenance plans, that has really

John Wooten:

given me the freedom, especially now.

John Wooten:

To start every month, not from zero, but to start with enough money, to not

John Wooten:

even take any more work that month.

John Wooten:

And I can just keep playing music or doing whatever now website works still

John Wooten:

comes in, but it's that, security blanket of, oh, no matter what, I'm

John Wooten:

not starting from zero every month.

John Wooten:

And so I think that's a big separator that folks are like, they're creative,

John Wooten:

but they're also tech savvy and they like, oh, I want to be a freelancer,

John Wooten:

but I don't know what industry to go in.

John Wooten:

I think that's a good.

John Wooten:

Differentiator for web design.

John Wooten:

If you're interested in that.

John Wooten:

, Sarah St John: it's interesting that

John Wooten:

it because I've thought about, cause I like designing websites myself.

John Wooten:

I'm sure they're not as good as yours, but I do like, because

John Wooten:

I did check your website out.

John Wooten:

It's really cool.

John Wooten:

I create decent enough websites and I've thought about doing it, But like you said,

John Wooten:

I was thinking of it more in terms of, okay, so you, charge the 500 or whatever

John Wooten:

amount as the one-time fee to create it.

John Wooten:

And then I was like, but then, like you said, the recurring, but if you do

John Wooten:

like the hosting and the maintenance, you probably use WordPress, I guess.

John Wooten:

Absolutely.

John Wooten:

Yeah.

John Wooten:

And so as when you say maintenance and things of that nature, like maintaining

John Wooten:

their plugins and that everything, the security everything's up to date, because

John Wooten:

a lot of people that confuses them, they don't even know they're supposed to do it.

John Wooten:

Right.

John Wooten:

And so, and then as far as the hosting goes, so how does that work?

John Wooten:

Do you have your own actual hosting company or you, host it

John Wooten:

through, Whatever, but then you.

John Wooten:

The latter, I

John Wooten:

guess.

John Wooten:

Yeah, we resell.

John Wooten:

So we use a company called site ground.

John Wooten:

I've used many hosting companies that I've been doing this for 15 years

John Wooten:

and I've used many and site ground.

John Wooten:

I've never had to call them one time.

John Wooten:

I know the GoDaddy holding music.

John Wooten:

I have called blue host one-on-one and others.

John Wooten:

I've never called SiteGround and their chat is unbelievable.

John Wooten:

Their chat.

John Wooten:

I've never waited more than five minutes to talk to someone.

John Wooten:

And they're just their customer service is off the charts.

John Wooten:

But so obviously.

John Wooten:

we know, that you can go out and you can buy hosting for, probably

John Wooten:

cheap hosting for as little as five bucks a month, right.

John Wooten:

Or seven bucks a month.

John Wooten:

SiteGround's a little more cause they're of they're more premium.

John Wooten:

So that's why I tell people, Hey, when you're selling hosting main security

John Wooten:

plans, you're not just selling hosting.

John Wooten:

You're also selling you going in, or maybe through software going in and.

John Wooten:

Keeping those plugins up to date for them keeping up to date for them.

John Wooten:

Yeah.

John Wooten:

Cause the number one way websites get hacked is outdated

John Wooten:

plugins or themes or WordPress.

John Wooten:

And why that is, is when WordPress or a plugin or a theme.

John Wooten:

When they come out with a new update, they say, Hey, here's a fresh, cool new update.

John Wooten:

Here's some new features, but here's all these security issues that we fixed.

John Wooten:

Well that tells all the hackers what was wrong with the last version.

John Wooten:

So they write a little box.

John Wooten:

to go out and exploit those old security failures.

John Wooten:

And so folks who are late to update are the ones that get hacked.

John Wooten:

And as you said, clients are either confused about it, or they just don't know

John Wooten:

that Olympus is to keep that up to date.

John Wooten:

You know, some folks don't even keep their phone up to date.

John Wooten:

Right.

John Wooten:

Or their computers.

John Wooten:

So they, don't know.

John Wooten:

but it's a necessity.

John Wooten:

And so many clients There are so down to pay a monthly fee for their website

John Wooten:

because it's that important to them that that stays up and they need you

John Wooten:

as that go-between they don't want to call the hosting company and figure

John Wooten:

out the terminology and deal with them.

John Wooten:

They don't want to do that.

John Wooten:

And if you get in the right industry, a lot of.

John Wooten:

Recognize that their time is best spent doing their thing that

John Wooten:

they're good at in their business and not finagling with a website.

Sarah St John:

I think a common question probably is, well, instead

Sarah St John:

of hiring someone to, you know, create a WordPress website I could just pay

Sarah St John:

10, 20 bucks a month for like Wix Weebly Squarespace, one of those.

Sarah St John:

So what can you tell someone who, has that mindset or thinks that.

John Wooten:

Oh, no, I feel you, especially when you're starting out and

John Wooten:

you're dealing with kind of the, I think everyone, when they're first starting

John Wooten:

a service business like this, whether it's photography, videography, or social

John Wooten:

media, web design, you're going to have those lower budget clients at first.

John Wooten:

And so you might have some of that competition of,

John Wooten:

well, I can just go do this.

John Wooten:

I can just go.

John Wooten:

You're gonna try to make $500.

John Wooten:

I can just go to Squarespace and, and do it.

John Wooten:

A couple of good news about that is the market for websites is vast.

John Wooten:

There's more than enough room for anyone who wants to hop in and be a web designer

John Wooten:

because every business, solo, preneur entrepreneur, they need a website.

John Wooten:

Now, if they're tech savvy, sometimes if I get an entrepreneur on the

John Wooten:

phone and they're tech savvy, I might say, Hey, here's how much

John Wooten:

I am, but you sound tech savvy.

John Wooten:

So you could go to Squarespace and pay 30 bucks a month, but they

John Wooten:

still don't quite understand that.

John Wooten:

Flow of the page, the best layout.

John Wooten:

We use StoryBrand framework to, mold all our pages, to tell a

John Wooten:

customer story as they're going down the website and using certain

John Wooten:

strategy that we know works to get.

John Wooten:

Click on that call to action.

John Wooten:

a newbie.

John Wooten:

Doesn't quite have that, or this person might not have that.

John Wooten:

Also, if you don't know things like how to optimize your media, optimize your images,

John Wooten:

not take a gigantic photo that you took on your phone and throw that on your website.

John Wooten:

And then wonder why is my website running so slow?

John Wooten:

Well, you got 20 photos that are five max each.

John Wooten:

Your website is going to be slow.

John Wooten:

There's things that they don't know about that, but I think ultimately it's

John Wooten:

a, you going out and finding the clients that recognize that they need you as

John Wooten:

the expert to build that site for them.

John Wooten:

I remember when GoDaddy ran the Superbowl ad.

John Wooten:

Man, I spent three years ago.

John Wooten:

And it was a dollar, get your website up and running for a dollar

John Wooten:

a month, or maybe it might even be for a dollar for the first year.

John Wooten:

And one of the guys that I work with texted me and said,

John Wooten:

what are we going to do?

John Wooten:

Go daddy's offering websites for a dollar.

John Wooten:

And I said, the people that want to do that, number one are not my

John Wooten:

customers, but after they go out and try to build their website with

John Wooten:

GoDaddy, some of them are going to be our customers because they're going

John Wooten:

to realize I can't do this on my own.

John Wooten:

It looks.

John Wooten:

I'm going to hire a professional.

John Wooten:

And so a lot of folks that go to the Squarespace Wix route I think some of

John Wooten:

them realize that like, wow, this is.

John Wooten:

As easy as I thought, but we do combat, we do battle that this idea of, since,

John Wooten:

a Squarespace site, you can just change designs that with just changing

John Wooten:

a theme or then, Hey John, with my website, we're almost done, but can

John Wooten:

we change some things really quick?

John Wooten:

isn't that just an easy thing to do?

John Wooten:

So you do kind of combat that.

Sarah St John:

Well, and I think another thing too, is with WordPress sites

Sarah St John:

that you can, and so customizable, the plug-ins and the themes,

Sarah St John:

and, if you need a pop up or a.

Sarah St John:

Call to action or, whatever it might be.

Sarah St John:

And there's some things I used to have, I think I never tried

Sarah St John:

Squarespace, but I tried Wix and Weebly.

Sarah St John:

I used to have a site on both of those, and it wasn't until there was a

Sarah St John:

specific plugin that I heard about that I wanted called Simple podcast press.

Sarah St John:

It was a podcast player.

Sarah St John:

I switched to WordPress just because of that plugin and I was

Sarah St John:

overwhelmed at first with WordPress.

Sarah St John:

It was more of a learning curve, but now I'm glad I did.

Sarah St John:

And just all the plugins and customization and whatnot.

Sarah St John:

So I think, yeah, like anyone who doesn't want a cookie cutter website,

Sarah St John:

one that actually is designed to, you know, convert or get leads

John Wooten:

That's an excellent point.

John Wooten:

Scalability.

John Wooten:

So scalability on the WordPress site is, options are, unlimited.

John Wooten:

So say eventually you want to have a membership part of your site.

John Wooten:

Well, there's a membership plugin that you could have where you could charge, paid

John Wooten:

access to certain parts of your website.

John Wooten:

We have an online course that teaches people how to build websites and

John Wooten:

we have it's built in WordPress and we have a membership piece.

John Wooten:

Controls that access, whether you're not you've paid for the course or not.

John Wooten:

And then there's a course plugin that we use to build the course.

John Wooten:

So if you want to have online courses in your website,

John Wooten:

Squarespace really can't do that.

John Wooten:

They can't do the membership either, or say you want a business directory, say

John Wooten:

you're a, county and you want a website or a city and you want a business directory.

John Wooten:

Well, there's a business directory plugin for WordPress that you can use them.

John Wooten:

There's not one for Squarespace.

John Wooten:

I don't know if there's one for Wix or Weebly or not.

John Wooten:

But Hey, if you're brand new startup and you don't have a budget for a website

John Wooten:

and you just need a simple landing page, I mean, there's solutions for that.

John Wooten:

even convert kit as landing pages.

John Wooten:

Now a lot of them do and Squarespace, Wix Weebly.

John Wooten:

Those could be great options for you.

John Wooten:

But he has.

John Wooten:

I would say, get started on the right foot, hire professional.

John Wooten:

It's going to go a long way.

John Wooten:

You know, sometimes there's a photographer that I use that I hire and I don't even

John Wooten:

want to tell her my ideas sometimes because I just know her ideas are better

John Wooten:

and I don't want to stifle her or put her in a box because of what I think I want.

John Wooten:

And that's kind of the clients that I'm looking for or that the

John Wooten:

ones I really try to find are okay.

John Wooten:

Who understands that there's two types of websites.

John Wooten:

There's a brochure style website.

John Wooten:

Here's my website.

John Wooten:

Here's what I do.

John Wooten:

here's how to contact me.

John Wooten:

And it's kind of a business card brochure website, and I

John Wooten:

guess I have to have this right.

John Wooten:

I can't just get by with my LinkedIn and Facebook page.

John Wooten:

I need to have this website.

John Wooten:

And so in the customer's mind, if you sell them a brochure website,

John Wooten:

they look at it as an expense, right?

John Wooten:

Well, there goes a thousand dollars or whatever, or 3000 or whatever it is, or

John Wooten:

you can sell them a business building tool, a website that is driven by

John Wooten:

strategy, and that has things on there.

John Wooten:

That'll help them get more leads and turn those leads into

John Wooten:

customers and using the StoryBrand framework and everything like that.

John Wooten:

And so when they look at it that way, they look at it more as an investment of,

John Wooten:

Hey, I'm going to spend several grounds, this website, but it's going to make me

John Wooten:

X amount more because it's built with strategy, especially when you add things

John Wooten:

like email sequences on top of it, the website can truly be a machine on its

John Wooten:

own, knowing that you can send someone to the website and say, take our quiz.

John Wooten:

There's another plugin that Squarespace pride didn't have take our quiz.

John Wooten:

on our break into web website.

John Wooten:

If you go there.

John Wooten:

You can take a quiz to see if web design is good for you after the quiz.

John Wooten:

And based on your answers in the quiz, you get put into different email funnels.

John Wooten:

So if you identify as a photographer, you're going to

John Wooten:

get put into an email funnel.

John Wooten:

Where are you going to get 13 emails over 45 days that are a lot of them are

John Wooten:

focused as you as a photographer and how it's going to be an easy transition

John Wooten:

for you to come into web design.

John Wooten:

If you identify as a stay-at-home mom, though, instead of photographer,

John Wooten:

your emails are going to start out with, Hey mama, or Hey lady.

John Wooten:

And those are written by Kelly, my partner in breaking the web.

John Wooten:

they're written for more of that.

John Wooten:

Hey, you want freedom?

John Wooten:

You want to be able to take your kids to school.

John Wooten:

You want to go on field trips.

John Wooten:

So those emails, the photographers.

John Wooten:

Identify with.

John Wooten:

And so knowing that when we send someone there and they take the quiz, I know that

John Wooten:

they're going to, I don't necessarily have to follow up with them because the email

John Wooten:

sequence is going to follow up for me.

John Wooten:

and they're going to hear about price, objections, and how to get over that.

John Wooten:

They're going to see several success testimonials.

John Wooten:

They're going to see how we can help them in their specific situation where

John Wooten:

they're videographer photographer, creative stay-at-home mom.

John Wooten:

I even have a landing page for music.

John Wooten:

That just talks about how you'll make a great web designer, probably.

John Wooten:

So when you sell the website, that way, that sounds way more powerful as

John Wooten:

a tool and a, website machine then.

John Wooten:

Yeah.

John Wooten:

I can get you a website that have your a Google map of your location

John Wooten:

and your, address and phone.

John Wooten:

So, yeah, I think it's all in how you set it up.

John Wooten:

You're able to charge more for that tool and they're more willing

John Wooten:

to pay you, especially monthly to keep that machine running.

John Wooten:

So I think that's a big part of it.

Sarah St John:

Yeah.

Sarah St John:

And that was a long rant.

Sarah St John:

Oh no, I appreciated that.

Sarah St John:

I think that definitely helped Give the differences between, you

Sarah St John:

know, a Squarespace type of site and, a WordPress site or one that,

Sarah St John:

you would hire someone to do.

Sarah St John:

Or one thing that really bugs me is when I company just has a Facebook page

Sarah St John:

and they think that's all they need.

Sarah St John:

So if you decide to start a web design company, what is the best way to get

Sarah St John:

clients would reaching out to these Facebook pages that don't have a website?

Sarah St John:

Would that be a good place to start or is it likely that.

Sarah St John:

Someone who doesn't even have a basic website, isn't gonna go for that.

John Wooten:

in our course, I do all the technical training and then

John Wooten:

Kelly does all the business training.

John Wooten:

She actually has an MBA in business administration and she actually built

John Wooten:

her business twice, once in Nebraska.

John Wooten:

And then she moved to Colorado and then restarted one there and built it.

John Wooten:

So she's got tons of.

John Wooten:

In our course, there's a prospecting page or a prospecting module that

John Wooten:

has some worksheets that just have man 60, 70 ways to drum up business.

John Wooten:

But some of the key ones from there are well, and it's, typical, but you

John Wooten:

start with your warm market, just letting people know your first, couple

John Wooten:

of websites might even be for free just to get experience under your belt.

John Wooten:

my first two were free.

John Wooten:

I'll tell you what they were.

John Wooten:

The first one was the recording studio recording, and they

John Wooten:

didn't even have a website.

John Wooten:

I was like, y'all need a website.

John Wooten:

I'll do one for free because You have cool.

John Wooten:

I to take pictures of your stuff.

John Wooten:

It's really cool.

John Wooten:

And then my dad, my dad's a local small church pastor at the time.

John Wooten:

It's medium-sized now.

John Wooten:

And I was like, dad, you need a website.

John Wooten:

And then word started to spread.

John Wooten:

I had portfolio, I did a custom home site for another friend.

John Wooten:

He knew somebody, they talk.

John Wooten:

So what I say is, Hey, start with your warm market.

John Wooten:

First, you're going to get a couple of leads from there.

John Wooten:

You're going to do a couple of sites from there.

John Wooten:

Get them to leave Google reviews.

John Wooten:

That's huge at our artillery, my design company, we have

John Wooten:

over 125 star Google review.

John Wooten:

We have no, no 4, 3, 2 or one.

John Wooten:

So when someone Googles web design, Nebraska or Midwest, and they see

John Wooten:

that big list of everyone, right.

John Wooten:

And how many reviews they have?

John Wooten:

I think the next one is like 30, so they see 120 and they're like,

John Wooten:

wow, these guys must be great.

John Wooten:

So that's one way.

John Wooten:

The second way is you can go on like a Facebook local business committee.

John Wooten:

get involved in that.

John Wooten:

Go look at their websites.

John Wooten:

One key thing is to look at their website on tablet or mobile, and if

John Wooten:

they're not optimized yet for mobile, then you can hit them and say, Hey,

John Wooten:

I don't know if you know this, but over half of all, traffic now is

John Wooten:

looked at mobile and your site isn't.

John Wooten:

I can help you with that.

John Wooten:

we can do a new website for you and it'll be responsive.

John Wooten:

So it's going to look great on tablet and mobile.

John Wooten:

Some of our students have had a lot of success that way getting

John Wooten:

three, four clients, and then those people spread the word about

John Wooten:

them in that small business group.

John Wooten:

And they get more business that way.

John Wooten:

It's funny that you say some businesses only have a Facebook page.

John Wooten:

So back in 2006, 2005, I think I was in that fate of angels

John Wooten:

band and we were in the studio recording an album, and I remember.

John Wooten:

I remember we were all in the control room.

John Wooten:

And I remember saying, you know, guys, because a lot of bands only

John Wooten:

had MySpace pages, but we had a MySpace page and a website.

John Wooten:

And I just said, you know, guys, my space might not be around forever.

John Wooten:

And they laughed at me.

John Wooten:

They laughed at me, which I get because at the time every band

John Wooten:

was using my space and it seemed like it would just never go away.

John Wooten:

But then things went south and it just, went away.

John Wooten:

And I mean, dare I say, maybe Facebook won't be around forever or here's another

John Wooten:

trick that I do to help people realize that Facebook is not the best place

John Wooten:

for them to solely have their presence.

John Wooten:

When you're on Facebook, you have distractions.

John Wooten:

So they could be on your business page and then say, oh,

John Wooten:

my friend's birthday is today.

John Wooten:

Click and.

John Wooten:

on your website, that's not gonna happen.

John Wooten:

or they're on your Facebook page reading about what you do.

John Wooten:

And then a friend messages them and oh, they go check that out and then

John Wooten:

they kind of not make it back to your page because how do I get back there?

John Wooten:

Oh, I got to search for them.

John Wooten:

Versus once they go to your website, they're on your turf.

John Wooten:

They're on there until they.

John Wooten:

To leave, so yeah.

John Wooten:

Rip MySpace.

Sarah St John:

Yeah.

Sarah St John:

It's kind, kinda like the whole owning.

Sarah St John:

House versus running a house or owning land or because like you said, I

Sarah St John:

always make the comparison to MySpace.

Sarah St John:

MySpace went away overnight, practically same could happen to Facebook.

Sarah St John:

Now I think it's good to have a social media presence and have a

Sarah St John:

Facebook page and all this stuff.

Sarah St John:

But like, if you're just depending on that, I mean, even if they don't

Sarah St John:

go away, I mean, you're not getting.

Sarah St John:

Access to like customer information like emails and if I'm looking for some

Sarah St John:

local place to fix my AC and all they have is a Facebook page and no website.

Sarah St John:

I automatically rule them out.

Sarah St John:

And I don't know if other people operate that way, but that's at least how I am.

Sarah St John:

So

John Wooten:

a big quote that I am, that I use, that, that speaker friend

John Wooten:

of mine, he kind of came up with and maybe he borrowed it from somewhere.

John Wooten:

I don't know.

John Wooten:

But it's your perception determines your reception.

John Wooten:

So in his example of that quote, he's saying, so if let's say you're a

John Wooten:

motivational speaker and I'm looking at booking you for my conference, If I

John Wooten:

go to your website at your motivational speaker website and it looks amateur,

John Wooten:

it's inconsistent in how it's designed.

John Wooten:

Your about me is like 10 paragraphs long.

John Wooten:

Then I'm going to assume that your speech, your motivational

John Wooten:

talk is amateur it's cluttered.

John Wooten:

you're going to ramble on just like your 10 P but if I come to your website and

John Wooten:

it's clean and your promo video is at 10 minutes long, it's a minute and a half.

John Wooten:

And you're about me is that.

John Wooten:

A paragraph of the most important things with a read more option or your services

John Wooten:

are not, you know, things are just put well together, then I'm going to assume

John Wooten:

that your talk is put well together and you are put well together and

John Wooten:

you're automatically assigning values.

John Wooten:

Sometimes what I'll do in a live client sales meeting is I will Google, not

John Wooten:

the city that we're in, because I don't want them to know somebody, but I'll be.

John Wooten:

Denver Colorado wedding photographer.

John Wooten:

I'll pull up like five or six different websites and then pick two of them,

John Wooten:

like the best and the worst from like the first three pages of Google.

John Wooten:

And you'll see the best one gorgeous photo, super clean navigation, the

John Wooten:

right font, minimal text and this just you see the photo and right away, just

John Wooten:

like, ah, That versus you go another one where they have like 10 galleries

John Wooten:

and you're like, what do you do?

John Wooten:

There's web there's wedding photos here, but there's also car show photos, and

John Wooten:

the design is not great right away.

John Wooten:

You're saying, okay, they're probably 500 bucks.

John Wooten:

And these people are probably three grand.

John Wooten:

And that's an example of your perception determines how are you received?

John Wooten:

And so, yeah, so.

John Wooten:

Perceive that this lawnmower company only had a Facebook page.

John Wooten:

Are they not legit enough to have a website?

John Wooten:

Do they not make enough money to afford one?

John Wooten:

So right away, you thought, oh, they're probably not legit or as

John Wooten:

legit is what I'm looking for.

John Wooten:

versus if you land on their website and it was Todd's lawn care, and it was a nice

John Wooten:

photo of a beautiful manicured lawn with him out in front of them with a picture

John Wooten:

of him out in front of the Miller and.

John Wooten:

get a free quote, and then you saw a slider of like 10 happy customers.

John Wooten:

You'd probably like, yeah, that's what I want.

John Wooten:

Todd.

John Wooten:

He seemed like a nice guy.

John Wooten:

Wow.

John Wooten:

This person said he's reliable and he cleaned up before we left.

John Wooten:

That's what I want.

John Wooten:

Boom.

Sarah St John:

you were given examples of like photography

Sarah St John:

pricing, which made me think of.

Sarah St John:

If you start a web design company, curious what the average rate

Sarah St John:

is that people charge nowadays for like a custom website.

Sarah St John:

And then also how much you can charge for the hosting and maintenance.

John Wooten:

I'll give you some numbers.

John Wooten:

I'll give you some good ranges.

John Wooten:

And then based on data from our students that have graduated our course and

John Wooten:

gone on to be full-time freelancers.

John Wooten:

So.

John Wooten:

I'll start what kind of the ceiling is.

John Wooten:

So as a solo freelancer, 10 grand is kind of the ceiling of what you can do.

John Wooten:

It's probably more like 7,500.

John Wooten:

That's probably the top as a one person shop that you're going

John Wooten:

to be able to sell any business.

John Wooten:

That's going to have a budget bigger than that.

John Wooten:

They're going to want features.

John Wooten:

That you might have to bring a developer in, or you might have to bring

John Wooten:

another designer in just to handle it.

John Wooten:

So that's kind of the, ceiling.

John Wooten:

I think the sweet spot for a seasoned designer or someone's been doing

John Wooten:

it a few years is three to five.

John Wooten:

That's kind of the sweet spot, because at that point you're usually working

John Wooten:

with small mom pop type businesses.

John Wooten:

There may be an owner or an owner and a spouse or an owner or two partners.

John Wooten:

So you only have one or two decision makers, Once you get over 7,510 grand,

John Wooten:

you start getting into a company that has 20, 30 employees, and all of a

John Wooten:

sudden you have five decision makers.

John Wooten:

If they have a marketing department it's just going to take longer.

John Wooten:

There's going to be more red tape and you're going to be

John Wooten:

like, why did I say yes to this?

John Wooten:

When you're first starting out, as I mentioned, your first one

John Wooten:

or two sites might be free.

John Wooten:

I tell people in our course, the first 10 to 15 websites are going to be the

John Wooten:

hardest websites that you will ever know.

John Wooten:

This would be the hardest you work to get websites, assuming

John Wooten:

that you do a great job on them.

John Wooten:

Because after that, you're going to have a word of mouth starting to work

John Wooten:

for you, and you're going to start getting more customers in more demand.

John Wooten:

and so as more demand comes in your supply, your time is less than that.

John Wooten:

You can charge more.

John Wooten:

The average price students come out of our course charging for websites is between.

John Wooten:

Right away.

John Wooten:

If they get a paying website is between one to $2,000 after six months or so

John Wooten:

the students that are having success and that are doing their own freelance thing.

John Wooten:

The average they're charging is between two to $4,000.

John Wooten:

We've had three different students get $5,000 websites.

John Wooten:

We've had one student get that $10,000 website, but that's extremely rare.

John Wooten:

I think on average two to 5k is.

John Wooten:

The sweet spot.

John Wooten:

And then as far as hosting and maintenance, we do three different

John Wooten:

tiers and it seems to work well for all kinds of clients.

John Wooten:

Tier one is 49 bucks a month.

John Wooten:

What do you get for that?

John Wooten:

You get premium WordPress hosting on site, ground, or something like

John Wooten:

fly with or something like that.

John Wooten:

You get the maintenance updating of your WordPress themes, plugins and WordPress.

John Wooten:

You get backups with that, which the hosting companies do, but we

John Wooten:

also do separate backups to Dropbox.

John Wooten:

And then you also get a little bit, you get a security plugin

John Wooten:

that we've through years.

John Wooten:

We kind of know what settings to tweak for it to optimize it.

John Wooten:

And then you get 15 minutes a month of content updates,

John Wooten:

which most clients that's all.

John Wooten:

Cause a lot of clients, we train them how to go in and make their own updates.

John Wooten:

So it's pretty rare that they're like, oh, Hey, this isn't working.

John Wooten:

Can you tell me why?

John Wooten:

And it's usually something simple.

John Wooten:

It takes five minutes.

John Wooten:

That's $49 $99 a month gets you everything with $400.

John Wooten:

The only difference is you get one hour of content updates versus 15 minutes.

John Wooten:

So that's more for the person who's adding stuff to their.

John Wooten:

several times a week they're just not picking up on the video training maybe,

John Wooten:

or they just don't want to deal with it.

John Wooten:

They know that they're going to send those edits to us.

John Wooten:

We're going to take care of them, but they only get an hour after the 15 minutes in

John Wooten:

the first plan or after the hour on the second plan, our hourly rate is one 50

John Wooten:

per hour, but if they're on our, since they're on our hosting plan, we tell them

John Wooten:

they're their members, quote unquote.

John Wooten:

And so they get half off of that.

John Wooten:

So they pay $75 an hour.

John Wooten:

Way for them to feel a part of the club.

John Wooten:

Right?

John Wooten:

And then our third tier is 2 99 a month, which I think is crazy.

John Wooten:

But we have three people that are on this.

John Wooten:

it's the Hey client.

John Wooten:

You, we're not even gonna give you a little.

John Wooten:

You will never log into your site.

John Wooten:

Anytime you have a change, you send it to us.

John Wooten:

One of these clients that we have on this plan is a custom home builder.

John Wooten:

And in the last three years they've been paying $300 a month

John Wooten:

for their hosting and maintenance.

John Wooten:

They've sent us three months.

John Wooten:

They've sent us up.

John Wooten:

Three different months that took less than an hour each for three years, the

John Wooten:

last three years, we tell them every year, Hey, we could probably roll you

John Wooten:

it down to like the 99 or 49, because you're, not really utilizing this.

John Wooten:

And you know what she says?

John Wooten:

She says, no, I want to stay on it.

John Wooten:

Cause I want to know that when I have an update, you guys are

John Wooten:

going to be available to make.

John Wooten:

That day or the next day.

John Wooten:

And so she's paying for that and I never would, I think we'd

John Wooten:

have someone that would do that.

John Wooten:

Let alone three people.

John Wooten:

So that's kind of the deal.

John Wooten:

I would say let's say you take break into web.

John Wooten:

That's the name of our course break B R E a K.

John Wooten:

Break into web.com.

John Wooten:

You go there, take a quiz, but let's say you go through and you graduate.

John Wooten:

the first one or two sites probably going to be free or $500 or less.

John Wooten:

That's probably what it's going to be.

John Wooten:

And then after that, Sites three or four or 5, 7 50 to a grand.

John Wooten:

And then once you get past sites, 10, we want you to charge in $2,000 or more.

John Wooten:

Our course is 9 97.

John Wooten:

Well, it's there it's 1247, but it's 20% off right now.

John Wooten:

So it's 9 97.

John Wooten:

And so our goal is that students make their money back the first

John Wooten:

couple of paid websites that they do.

John Wooten:

That's what we want.

John Wooten:

. After 10 websites, you're charging a grand or two grand.

John Wooten:

And then once you get past that, then you're going to

John Wooten:

start seeing the 2500 3500.

John Wooten:

And maybe up to that fight, the five grand you're probably looking at,

John Wooten:

you've been doing it a year or two.

John Wooten:

And that's when you're going to start seeing those $5,000

John Wooten:

clients come out of the woodwork.

John Wooten:

But that's kind of the, two to five, or I'd say two to four

John Wooten:

is kind of the sweet spot.

Sarah St John:

Yeah.

Sarah St John:

after hearing all this, I'm like, maybe I should.

Sarah St John:

Consider the whole web design thing again.

John Wooten:

I'm always up for questions.

John Wooten:

Just hit me up.

Sarah St John:

Yeah.

Sarah St John:

Because I recently launched a podcast production agency, but one of the things

Sarah St John:

that I'm going to do with that is also create people's podcasts websites.

Sarah St John:

So I'm like, well, maybe I can also, I don't know, connect

Sarah St John:

the two businesses somehow,

John Wooten:

Oh, absolutely.

John Wooten:

if you go to my brilliant site.com, that's going to be the motivational

John Wooten:

speaker website where we just offer here's three designs.

John Wooten:

you get one page and above.

John Wooten:

a lot of podcasts, people, they would need like a here's your homepage.

John Wooten:

And then obviously the, podcast system, which has probably a plugin that like

John Wooten:

you mentioned, that they could use maybe they need a blog, maybe not.

John Wooten:

And then they probably need like a, some kind of a contact page or, request

John Wooten:

to be on the show kind of thing.

John Wooten:

And about page.

John Wooten:

Yeah, that'd be cake.

John Wooten:

you could have three different styles and, they could just pick

John Wooten:

one and pay you a monthly fee.

John Wooten:

and I love that you have the podcast part of it and that's great.

John Wooten:

Yeah.

John Wooten:

I love it.

Sarah St John:

Awesome.

Sarah St John:

Yeah, I'm going to have to check out the, so it's break into web.com and

Sarah St John:

then if people want to check out the sites that you've created and whatnot,

Sarah St John:

or if they need their own, sorry, site created it's artillery, media And then of

Sarah St John:

course I'll have show notes as well with links to all of this and these Sarah St.

Sarah St John:

john.com forge slash John Wooten.

Sarah St John:

And was there anything else that you wanted to go over that we hadn't yet?

John Wooten:

Well, so speaking of websites I've done.

John Wooten:

Yeah.

John Wooten:

If you go to artillery, me.com, you'll see a work page on there.

John Wooten:

You can see what's the ad then.

John Wooten:

But if you go to break into Eben, it's break B R E K, not break like breaker car.

John Wooten:

if you go to break into web.com/examples, you'll see screenshots of sites our

John Wooten:

students have done, and you'll see that a lot of them are just gorgeous.

John Wooten:

And there, and there's a lot of them on there.

John Wooten:

There's a lot of them on there.

John Wooten:

But you'll see the kind of caliber of websites that we teach.

John Wooten:

And then you'll see why these students are getting a thousand, 2,500.

John Wooten:

For them.

John Wooten:

And also if you check out our website and web.com and click get started, it's

John Wooten:

going to take you through that fun quiz I talked about, and then it's going

John Wooten:

to give you access to a webinar where we have a free training that you can

John Wooten:

you're going to make your businesses.

John Wooten:

In that training.

John Wooten:

So that's pretty exciting when you sit down and dream about how you

John Wooten:

want your life to look like, what do you want to offer in your business?

John Wooten:

Stuff like that.

John Wooten:

And then if you sign up within a day of watching that webinar, or if you

John Wooten:

sign up within a day, not only do you get the 20% off, but you get a little

John Wooten:

swag pack and for those listening, you can't see, but you get a, you

John Wooten:

get a break into web coffee mug.

John Wooten:

Right or in my, I don't drink coffee.

John Wooten:

So for me, it's T you also get a break into web planner, just a blank

John Wooten:

notebook that you can write your goals in about how you're going

John Wooten:

to slay it in your new business.

John Wooten:

And then you also get a break into web sticker for your laptop,

John Wooten:

but then also you get this.

John Wooten:

It's a, there's no place like homepage.

John Wooten:

There's no place like home page and you'll be able to pick a color.

John Wooten:

And that's, if you sign up within one day after watching the webinar

John Wooten:

otherwise you get the 20% off.

John Wooten:

So, yeah.

Sarah St John:

Awesome.

Sarah St John:

Yeah.

Sarah St John:

I'm going to have to check that out.

Sarah St John:

I'm curious now.

Sarah St John:

Well, I appreciate your, time today.

Sarah St John:

And I've learned a lot now I'm reconsidering adding

Sarah St John:

that onto my services.

John Wooten:

Well, thanks so much for having me on again,

John Wooten:

get 20% off, break into web.com.

John Wooten:

Take the quiz.

John Wooten:

That's free.

John Wooten:

It's fun.

John Wooten:

And it lets, you know, if you, if we think you're a good fit or not, and

John Wooten:

you know what, if you're not good fit, we still say, well, prove us wrong.

John Wooten:

Right?

John Wooten:

We're not going to tell someone.

John Wooten:

No.

John Wooten:

And then if you sign up within a day, you get that.

John Wooten:

Swag pack.

John Wooten:

I just mentioned.

John Wooten:

Thanks so much, Tara, for having me on and thanks folks for