We hand the hosting reigns back to Aaron as we pull from our guests podcast this week. On this episode, Aaron interviews a former firefighter taking the fight to PTSD for first responders.

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David Kalsow 0:00

Today's episode is sponsored by the venture project. The venture project is an affordable Art Deco inspired co working space that offers shared office space a professional recording studio professional events and expert mentorship in downtown Oshkosh. Go to the venture project ash cash comm to learn more on to the show. I'm David Kalsow. And you're listening to APC Presents where I showcase independent podcasters from Northeast Wisconsin. This week, we get to hear Aaron take on his usual role as host with the latest from the triple w feed. On this episode, he interviews a former firefighter bringing the fight against PTSD for first responders. I'm pleased to present Episode 138 Nick Wingo, overcoming adversity and PTSD from winners, wallets and worldviews.

Aaron Armstrong 1:00

Welcome to winners wallets and worldviews. I'm your host, AJ Armstrong. You can follow me on Instagram at Aaron Armstrong, three, three. That's Aaron Armstrong, three, three on Instagram. Today's guests, we had Nick winco on the show. Now Nick is joining us from Colorado, he actually brings a really unique perspective has a hell of a story. So Nick was a firefighter and got caught up in some really horrific types of events. And it started to lead into PTSD for firefighters, which is really unheard of in the firefighting community. We always think of it as a Warfighter type of mental illness when in reality, it affects a lot of people all over and Nick is pioneering a new effort to lead that charge of how we can help deal with this issue. But in addition to that, we had a great conversation today about Nick's entire story, and what he does consistently to deal with his PTSD, but also strategies he's learned that he can share with other people. And just some fantastic personal growth and development tools that are right there at his fingertips really a hell of a guy super inspirational and really exciting to listen to. So I really think you guys will enjoy today's episode. So without any further ado, welcome to the show. Welcome to winners wallets and worldviews The only show that's gonna teach you where in your life that you're not good at.

Unknown Speaker 2:25

And how do you take what you're most passionate about and what you're most fearful of? What is the plan to overcome that fear? What is the plan to get back?

Aaron Armstrong 2:40

So where are you coming to us out of right now?

Nick Wingo 2:42

I am in Denver, Colorado right now.

Aaron Armstrong 2:44

Denver man, okay, Mile High City, but Mile High City, we were just there. Last time I was in Denver. This guy at the hotel just was chewing my ass because I walked in like three steps without wearing my mask and I was like putting it on. And this guy the front desk was just chewing my ass. I was like, dude, I mean, it's been like three steps or whatever. And you're the guy at the front desk of the hotel you're not supposed to. You're supposed to be like kissing my ass. And here you are, gentlemen. I was I was I was my last experience in Denver. It sticks out really well. For me.

Nick Wingo 3:13

The the mass thing in Denver was pretty It was pretty strict, but people were pretty. They were sticklers about it. Yeah, it

Aaron Armstrong 3:18

was crazy. I mean, we're in Wisconsin. It's just rural America. people follow rules up here. They don't care. They're doing their own damn. It's like the Wild West man. So that was weird. Oh, cool. Denver Mile High City. So I think it would be cool to talk about how we met because you and I met when we were just at the e commerce that officially in Minneapolis e commerce conference, I think Yeah, I think so something like that. You were there. And you were selling your book building grit. And we got to discussion because I was talking to some people afterwards. And your friend Kyle points you out and talks about how you're a former firefighter. And you ended up kind of with discovering this PTSD that happens with firefighters to happen to you. And you went and you wrote this book, you share the story. And you just went from convention to convention selling this thing. And that was really cool. So like, we got a chance to connect and talk then I was like, you got to come on the podcast and tell your story. So it's like teed this up, man. Tell me your story, brother. Like where did it start for you?

Nick Wingo 4:15

Yeah, man. Well born raised in Denver, Colorado, when I was getting out of high school had this big dream that I was gonna go play college ball and that got destroyed. I just could not seem to figure out the whole football thing. I had a really bad football coach didn't like me, and so he benched me because of my attitude, young man of attitude, surprise, surprise, but it ruined my chance of getting any type of scholarship to play college ball. And so I came out of high school not knowing what in the world I was going to do with my life. And my mom, surprisingly enough, she handed me this little book I made when I was in kindergarten, it was what do you want to be when you grow up and I wanted to be a firefighter. And so she was like, You should go check out this firefighter thing. And so I went to community college. I got my firefighter one certificate at Unity college and then I shortly after that got hired as a resident firefighter In a mountain department and Colorado, it was in Keystone, and it was called Snake River fire protection that was living at the Firehouse and working at the Firehouse. And then I had like a part time job. So my residency card my housing in the mountains, which was cool, because I was able to like snowboard, because I live literally right across from the Keystone mountain, which was super cool is a really cool time in my life. But when I stepped into becoming a firefighter, I thought like, oh, man, it's this great job. It's a hero's job. It's the women want to be with you. The men want to be you. It's this thing that everybody's like, oh, firefighters, even now I'm sure you're a firefighter. I mean, the things that come to your mind. It's like,

Aaron Armstrong 5:37

it's a man's profession, you know, like a kick ass. This is where the players play you always. Yeah,

Nick Wingo 5:43

five years ago, I started having sleep issues. So I was sleeping maybe two hours a night. And I was sort of having nightmares, flashbacks, like outbursts of anger, all these things that I didn't understand what was wrong with me and I didn't really even think anything. Oh, just part of the job or the job because you come up in the fire service part of the job or the job, it is what it is. Shut it down, shut down. Don't tell anybody about it. Don't talk about it. Because then if you do, what happens is what's happened to me up to this point now. So on September 21 of this last year, I was on the ambulance, and I like to my partner, I was like, dang, man, I'm not sleeping. I'm having nightmares. And he was like, whoo, that's not good. Like, I know, it's getting worse. So he said something to the captain. And the guest comes in and he's like, Hey, dude, like, you're done. You to go get some help? And I'm like, Okay. All right. Why? And he's like, well, because you're having sleep issues and nightmares. Oh, my God, but it's just part of it. It's like now, it's definitely Chief, we need to figure out what's going on. Okay, whatever, man. So they take me off. And I don't think anything of it. They drug test me. Make me blow for alcohol right away. I'm like, screw you guys. The HR lady wants to test me for steroids, like all this shit. And I'm like, Are you kidding me? Whatever, like, do whatever you guys need to do. You're the ones that told me to get off at the ambulance, right? Well, I went six weeks, and I waited for treatment and waited for treatment and nothing. And then my dad died. So October 31, my dad dies. And I'm like, I have messed up. I have an issue. And I just I can't control myself anymore. So I reached out to my Hey, look, guys, like I need some help. So I've seen a counselor like once every two weeks, and it's just getting worse and worse and worse. I'm crying every single day. I'm having outbursts of anger. I can't function. Like if you've been around somebody who has post traumatic stress, like the anxious moving like

anxious moving start to cry from like random movies or something like yeah, just

crazy stuff like that. I kept on having all this more and more crap happened to me more crap happened. We I had to kick my in laws out of my life in January, the suicide ideation started to kick in, in December of last year really, really bad. And they were getting worse. And I was like, man, something doesn't happen. I'm literally going to kill myself. Like I'm losing my mind. I can't take this anymore. I just, I'm done. I'm over it. And so I finally go, you know what, I need to go for inpatient tree, but I have been fighting it for quite some time. So in summary, my Doc, I'm ready to go. And she's like, okay, so all three, the doctors that the city has cited me are like, Okay, this guy needs to go to this treatment facility in Maryland. It's designed for firefighters. it's specific to bush medic stress and substance abuse, to the duly certified place specifically for firefighters. So it's only firefighters that are at the facility. So we get it all set. City comes says no, we're not sending you there. We want you to go to an independent medical examiner. We don't agree with the doctors. So we go to this independent medical examiner. He's totally a frickin Bulldog for the city. denies me going to the facility says Yeah, yes. Posttraumatic stress. Yeah, he needs further treatment. But no, I don't think you should go to that facility in Maryland. There's plenty of other viable options. So city sides of them. So I'm like, you know what? I'm going like, I'm going. So you guys just need to know that. This is what I'm doing. So I paid for it out of my own pocket. I paid for my mental health treatment, because I knew that I was going to kill myself if I didn't go. So I went. And it was what I needed. I spent 35 days there. And I was able to heal myself enough that I can function. But there's things I have to do every single day. And I can't go back to the fire department. I can't feel my trauma bucket anymore, because I know what path that takes me to. And I know that's where that's going to make me end up. And so I have a hard boundary there. But I can't do death like that anymore. I just can't

Welcome to the Podcast Fast Class. Lesson eight was distribution. Lesson nine we're talking about marketing and monetization. Most podcasts are starting out don't have a marketing strategy other than word of mouth. How does one get new listeners first figure out who you want your listener to actually be that person who absolutely listens to every single episode. After that, here are a few methods to try getting in people's ears. Be a guest on other related podcasts. invite guests to your show from related podcasts, engage with people on Twitter or other forums, write content for a newsletter related to your content sponsor a newsletter related to your show buy ads on podcast listening platforms, marketing is time and money going out. So how do you bring some moolah in I'm no pro monetizer. But here are some of the standard methods for a podcaster ads on your show affiliate sales, paid subscribers merchandise, boosting your own personal business. So how would you describe that listener that's going to listen to absolutely every episode of yours. Share with us and watch the slower more detailed video version of this and the APC members Facebook group link in the notes back to the show.

So when I got back, I had written a few passages while I was at the facility and people were paying You're so the way you talk and the way that you look at things. And the way that you present them is so good that you should write a book now. And I've been thinking about writing books for like quite some time. And now I have this like, huge journey that I can share with this book, right? Well, one of the guys that I was in treatment with about two weeks after I left, he left, and then I started writing the book. And then he killed himself seven days after he got home. And so I recognize like the book, it's about more than just meat, because three to 501st responders are killing themselves every year, and nobody's talking about it. Nobody is putting a light on it, everybody's just sweeping it under the rug. And the reason being is, is that like, for me, when you say something, you end up in a position where your city's fighting you, they don't believe you that post traumatic stress, they don't want to pay for things. It's this constant battle. And to be honest with you, right now we're going through, and we're going to have to probably put a lawsuit against them, because of all the things that they've done, that are wrong, just like over the top out of their way to make my stuff so difficult to deal with. They've made it really hard. And so what my goal is, is that, by the time I'm done sharing my book, number one, every state in the United States of America should recognize post traumatic stress as a viable workman's comp related issue for first responders. And that's not the case right now. And that might surprise you. It's not cool, it's not fair, it needs to be fixed. It's a problem. And number two, no firefighter should ever have to pay for first responder for that matter should ever have to pay for their mental health. And so I'm in the process of creating a 501 c three, to ensure that if they do have to pay deductibles that they will not have to pay those deductibles, because the average firefighter on the East Coast, probably about 35 to $40,000 a year. Now, you send them to treatment, and they're going to have a $5,000 deductible or $8,000 deductible because insurance sucks right now, if so, they got something that was not their fault. They're not the ones who had this, they didn't want it, they had no clue what's coming. And now you're gonna pop a five to $8,000 bill in their hands with their small job where they're just trying to serve their communities. It's wrong. They need to be dealt with, and it needs to be fixed, right, and nobody's willing to stand up and talk about it. I'm that guy like it because I'm the guy where it's like, you can try to push against me, but I will run you over, I promise you, like do not step in front of me. If you're gonna try to stop me from doing the things that are right, I promise you, I am the wrong 235 pound guy to step in front of right. And I just know that I'm the one that has to be the guy to do this. Because I fit the part, the bald head, the big red beer, the tattoos fit guy like people, like people listen to me, right. And so I need to use that to help other people get the treatment they need, get the things they need, and fix a major problem in the United States of America that nobody's talking about. Just to put this into context for people think about every person that dies, right? 99% of the time, a first responder is finding that person and looking at that person as dead. That is a human being the first responder that is looking at that dead person. Think about any person that dies. That's not like on their deathbed in the hospital.

I mean, those just probably a lot of people, I would argue probably most people, I don't have the stat in front of me. But yeah, so like, every time someone dies, which is going to be all of us, it's probably a first responder that's going to see this. That's a person out there that's just witnessing death consistently like that. And they all die in different situations and scenarios, which can cause a lot of trauma to what you're saying. What's interesting to me is that the military recognizes this as such an issue, right? So like, the military has these programs for VA compensation. Actually, you know, when I discharged out of the military, they had such extensive questionnaires to make sure that I was cleared from a mental health standpoint. So they could either transition into the correct whatever types of treatment, or that they keep you in so that you can get the right treatment before you transition out. You know, all these types, every person who just charges has to go through that. And it blows my mind that there's not something like that for other public servants and first responders because you make such a great point. There's this window between 1826 years old, where your pre frontal cortex is not fully developed, which is how you can reason and process through things, especially traumas. I'm actually curious to hear you know, more science behind that that's really interesting.

There's not a ton of science behind that, you know, they're doing more and more research on it. It's just the way that we process things differently. lobe is where all the processing happens, right? So those things are the hard things that trauma, when we get our frontal lobe development, that's when we can actually fully process those traumas, when we don't have that development. We lack the ability just to process things. For whatever reason, I'm not sure 100% that, you know, I'm not a science guy, I'm just, I'm a medic, like, I know how to bring people back. I know how to do CPR and give people stuff, emergency situations, like I'm really good at that. But you don't do brain surgery, or any of that none of that stuff, you know, but I can tell you what's interesting to me, there's two things about trauma that really intrigued me that I've learned. Number one is the childhood trauma. So the childhood trauma that you have directly correlates with your ability to process trauma as you age. And so because I have a little bit of childhood trauma, not terrible, but some stuff that definitely jaded me and caused me some issues, that trauma directly correlated with my ability to handle the trauma at the age of 18. Right. So that key piece is that 18 to 26. What I've noticed is that people who come into the fire service of that older age, who were not fire, military, that type of stuff we just came in, at that 2526, their careers tend to last a lot longer. And they're able to process through things a lot easier if they don't have the issues. But the problem is, is when you get the younger guys in, where they are that 18 to 26 range, and they just don't have that ability, and then you top off childhood trauma, and it makes it 10 times worse. The other thing I find really interesting is the trauma, you can process it by all kinds of means that I never expected. Like, for example, when I jump in the shower, it's cold water theory, I do not take hot showers. It is for me, something that grounds me, and it makes me be ever present in my moment. So it makes me be right where I am, and accept who I am. So I've learned that stuff like that is what helps me to rewire my brain. So the brain can be rewired. It's just a process. And it's a journey. It's something that you have to do consistently, like I have my days every single day or a certain way. Now they might happen in a different order. But there are things that have to be done every day in order for me to deal with that trauma.

What are the types of treatments other so you have these ideas of how to rewire your brain, which I think is applicable for people who are suffering from trauma in general grief or things like that, but in other ways, right? Where like you're trying to rewire yourself for success principles or to get out of old habits or things or like stagnant ways of thinking that don't work and trying to rewire yourself to work. What have you found helpful as far like other than cold showers and things like that to help with that rewiring and some treatments that you found very beneficial for you that could be relevant to other people?

Yeah, absolutely. So I'll just go with the ones for me that are huge morning routines. So what does my morning routine look like when I wake up I read the Bible one chapter from the Bible to my wife every single day. It gives me gratitude so that rolls into my gratitude in the morning. Makes me feel happy. It gives me joy, it gives me peace of my heart and reminds me who I am as a man. And then we go over things were grateful for right away before our feet even leave the bed and hit the ground. Those are the things that we do. Then I jump out of bed, I will either go on a walk outside for 45 minutes, I will jump in the sauna. Whichever one happens first, the other will happen after so sauna and walk outside everyday. Even if it's snowing, raining, it doesn't matter it has to happen. They have to be outside the fill the air and to just feel the freshness and the just be out in nature. It's huge for me, because it reminds me who I am and reminds me that there's this great world out there that I have access to every single day. And so if you're stuck up in your house every day you're missing out on this great world that we live in it's such a huge blessing like why are you not outside enjoying that in your life? Because if you would, you would see that God made this huge planet that he gifted us and you're missing out on a huge gift if you do not get outside and just be it just it's huge. Then from there I have got to get some type of workout in honestly sometimes too many times a week is what I do because I'm like a junkie almost sometimes because I know that it helps me with my post traumatic stress so I yell at my weights like I straight up I get in the gym and I'm I got

kicked out of Planet Fitness with that kind of a

well, I have given my own house because of that reason there. I just know like when I get in the gym like people the people are what in the world is wrong with that dude, he is crazy, but it's how I get my aggression out because I have a lot of frustration and anger and I'm bitter and pissed off like there's a lot of stuff about this that Everyday I'm still mad. Yeah, still mad. I'm still mad, I feel robbed of my career. I feel robbed of who I was, as a man. I felt like I just had something taken from me that was mine to not be taken. So it's hard to deal with. It's hard to maneuver through, you know, it's difficult. And so that's what I do in the morning. And then I have to stay busy like I have I own a trailer rental business that's starting to expand, I do mobile Ivy's, I drive lift, I'm pushing my book, I'm doing podcasts. I'm talking to anybody that will listen to me until they're annoyed with me, like, I am out doing anything and everything I can to grow my brand, grow myself as an individual, and legitimately help people because I know, those phone calls that I get that say, Hey, your book is helping me. Hey, thank you, it reminds me that I can still make it through and that there's hope and that everything's gonna be okay. Like, that stuff for me, is what helps to drive me forward. My social media, I hate social media. I hate doing it. It's not my jam. But I'll tell you what, I know the power of it. And I'm going to leverage it because it's a platform to leverage yourself. Yeah. And so that's what I'm using it for me just the literally legitimately just the leverage myself and leverage my book, so I can help more people. And then at night sleep routines. Like, dude, I have created a room that is 21 year old me would be like, What in the world is this shit. It's got a rock wall, up the whole wall, it's got a waterfall, we've got hammock chairs that sit in it, we've got a little star generator at night to put stars on the wall. It's like a total hippie meditation room. But I've learned meditation at night is huge. For me, it is so big, like, I had no idea how powerful meditation was, like, legitimately, if I'm having an attack, if I will just sit down and do a 10 to 15 minute meditation, it will completely flip me for my mood. And I've learned that as one of my tools that I put my toolbox that legitimately My son is probably it saved my son's life probably like a dozen times up to this point, because he's driven me over the edge. And I'm like, Okay, I need to meditate or have this child, it's not gonna end well. Yeah. And then at night, the last thing I do is that cold shower, but it has to be right before I go to bed, I have to shower quality helps to shut my body down and helps me sleep better. So the summon up morning routines, sleep routines, and just keep myself moving forward.

Honestly, of all the guests that I've interviewed on morning routines, I think yours is my favorite. I love that idea. First of all, just as another you know, believer in Christian, it's good to get stuck in the word right away at the beginning of the day, because it kind of it's just prompts you to position yourself in the world of all things, right. And then this idea of getting out in nature going for a walk, I always used to tell people who are kind of stressed when you're walking, sometimes you're walking in or looking down. But if you actually look up, like look at the sky, look around for whatever reason, that just changes everything. You know, if you look up at the sky, you start to see like more gratitude. Like, wow, there's there's clouds up here. There's, you know, the sun's up here, there's there's space beyond this, there's this whole universe outside of just the ground that I'm looking at it it kind of once again, takes you out and puts it into context gives you that bird's eye view of stuff. So these, the idea of walk in immediately at the beginning of the day is awesome. And connecting with nature and breathing in the good garden kingdom. Right. And I think that's wonderful. And then the sauna I love I'm a steam room guy myself in the morning. I love the steam room. I'm trying to get both the room Yes, either way, steam room game changer, you know, just that idea to like detox and then hit the gym. I think that's one of my favorite pre day routines that I've heard on the show, just because it's simple. And it's I think it's well done. So, yeah, and I think everyone should consider that, you know, consider having some kind of ritual or routine, I've done kind of every kind of routine to where I just there's no routine anymore, right? So it's like, I've tried them all, they've all kind of evolved and morphed into one another. And it's been a little different since I've been busier here at the venture project last six months, but it's something that I really appreciate. I think when you get into one totally flips everything upside down from a productivity standpoint, from a personal growth standpoint. And to your point from a healing standpoint.

Absolutely. You know, there's a key thing that you just said that I think people listening need to really hone into is that it's simple. You're over complicating it, you're making it too difficult. You're fighting every excuse every reason why you can't. And when you do it, and you realize how simple it is and how big of a difference it makes. it's mind blowing. It really is. It's crazy to me how simple and how easy it is, especially the

entrepreneurs that are totally independent. They don't have you know that this isn't a side hustle. And it's like now they've got it, they got to create structure to their day. It's a great way to start with some structure to the day because he gotta pay what do I gotta do, I gotta figure out how I'm gonna make money this week. And doing something like that having a routine puts that structure in place. So that's a great one. I like that. I think I'm gonna I'm going to bank that one up. I love that idea that hot, cold contrast to the cold showers that you know Wim Hof kind of stuff. That's like when my offense good stuff. It's crazy. I think that guy's hilarious. I don't he's not supposed to be funny, but I think he's hilarious. It's just the way he carries himself is just awesome. Well, anyway, I wanted to wrap up to and just talk a little bit about your book, I wanted to ask Where can people find it? And what are they going to learn? And what are they going to take away with this because I love your mission. I think that if you could get in front of every major city council in the country, and tell your story and get some kind of, you know, movement going, where people are trying to make policy for some of their first responders and public servants, like, how you get out there how to do that. So I think I love this mission. Tell me a little bit about the book itself specific

building grit, how to fight the fires of PTSD and come out stronger on the other side? Well, number one, if you want to learn about what firefighters go through, and how our minds work, at least mine, I'm not going to speak for everybody, but I can tell you that it's probably most of the general populace. Number two, it's for any person who has post traumatic stress whatsoever. Because Post Traumatic Stress is a universal disease, it operates the same way. Like the things in this book can legitimately help anybody who has any type of trauma, because it just helps you to just kind of stop and think about things a little bit differently. Number three, is for people, first responders who are not willing to say that they have a problem, which was me, I was the first time somebody told me I had post traumatic stress. I looked at them and flip them off like, No, you've lost your mind. And so to help people like me, go, Oh, yeah, maybe I do have that. Ooh, yeah, maybe I should talk about that more. As far as finding the book you can find on Amazon. Just a simple search into Amazon building grit. And they can find me on Facebook, it's grit wins. And then on my Instagram is at building underscore grit. I'm working on developing a website for a giveback right now, that's in the process. But I'll be posting all that on my social media shortly within the next couple months, also released in the 501 c three and that's going to be giving grit and I'm super that one I'm really excited about. Because I really want to make sure that no firefighter ever pays for their mental health again.

Yeah, and we do have a lot of veterans listen to this podcast, a lot of my friends from West Point their soldiers, they recommend this podcast to a lot people that are struggling with it in different avenues. So I think anyone that knows someone that could require some help with trauma in the past, this would be an excellent opportunity, a great book for them. As you know, someone that was gifted this book, I got a sign you know, I got it signed from the man right here. But but it's having like checked out the first you know, couple pages of the book. It's really phenomenal. So far, I'm really excited to finish it too. It's just this podcast came up like right after we just met last week.

That's the way I roll, I just push give me an opportunity. I'm gonna jump on it, man. That's just who I am as a man,

everybody should do that, you know, take massive action roll into it. But really interesting topics, something that once you hear it, you hear about you know, first responders Wow, like that they do probably see so much death at such a young age. That's gonna have some trauma for people. And when you say it like that, I think everyone gets it, they see the issue. It's just about seeing it enough and getting it out there enough. Which is why having a podcast like this or a platform where people share the story and message is only going to help your mission of actually getting some results change.

Absolutely, absolutely. And that's the mission. The more I talk about it and I talk a lot. The more I get it into other people's hands like the more eyes I get on it, then that's where change will start to happen.

Right? Well, Nick, brother, thank you so much for jumping on the show today. You guys are listening to winners, wallets and worldviews, winners people crushing it and life wall is talking about money personal finance, small business, real estate investing, and worldviews, talking about the ideas that will make a change in the world like this one. Thank you so much, everybody, be somebody

Hey, thanks to Aaron for letting us pull from his feed for this week. Please go follow and review winner's wallets and worldviews wherever you're currently listening to this. And as a bonus, Aaron let me know that APC Presents listeners can get 50% off a podcast studio rental at the venture project. Just check out the link in the notes will take you right to that page and you can reserve that space. We're about halfway through the season. So you should be getting ready to create your own RSS feed for submission. If you're following the Podcast Fast Class, head on over to Appleton Podcast Co-op comm for community support resources and the chance to win some free gear. If you know someone in Northeast Wisconsin who wants to start a podcast share the show with them. And if you've made it this far, please rate and review the show on pod chaser or you could go hug a first responder and say thank you. Then don't stop hugging and whisper your review of this podcast in their ear. I'm David Kalsow, your neighborly podcast nerd and thanks for listening

Transcribed by https://otter.ai