Guest host and a shop tour with Tom Schearer, Schearer's Sales and Service, Allentown, PA. Tom discusses the importance of leadership and focus. Empower your team with what to do, how to do it and why they are doing it.

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Key Talking Points

• Focus on systems and processes and empower your team
• The owner has the responsibility for the results, but not the actual tasks
• Leadership- teaching what to do, how to do it, and the why behind doing it
• Tom bought his dream shop because he was focused on his business

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Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour at www.DormanProducts.com/Tour