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Remarkable Results Radio Podcast - Carm Capriotto, AAP EPISODE 517
Stop Being Afraid – Bryan Gossel [RR 517]
00:00:00 00:30:10

Stop Being Afraid – Bryan Gossel [RR 517]

Bryan Gossel, BG Automotive, Fort Collins, CO. Brian’s Previous Episodes HERE.

Key Talking Points:

  • Started as technician and service writerNo structure, education, or much training from shop owner
  • Owner didn’t see value in outside training
  • Bryan exemplified natural leadership, intuition and communication 
  • Partnered together to also buy motorcycle parts and accessory business- had to shut down in 2001 
  • Worked in european shop as technician across street  
  • Stopped being afraidWanted to become shop owner- bought business and is now a multi shop owner
  • Worked 6am-6pm, ate dinner with family then went back to shop from 9pm-3am for years 
  • Signed up for ATI training program- changed business (margins and labor rates), still part of program
  • Struggled hiring at first- trial and error, now has hiring manager Phil that fills in his weaknessesIf employees don’t know they’re getting let go then you failed as manager- write employees up, hold them accountable, should never be surprised 
  • Hard letting go of day to day technician duties- has right team in place to work on business   
  • AdviceListen sooner, pay attention and implement what you learn
  • If you’re not changing you’re not growing, if you’re not growing you’re dying

Resources:

  • Thanks to Bryan Gossel for his contribution to the aftermarket’s premier podcast.
  • Link to the ‘BOOKS‘ page highlighting all books discussed in the podcast library HERE. Leaders are readers.
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