Jacquie Walter Hower is the Director of Operations and 3^rd generation at her family’s business, Zimmerman’s Automotive, in Mechanicsburg, PA.

Typical family indoctrination.
During high school and into college, Jacquie worked part time for the company working in the Quick Lube department as a technician changing oil and maintaining customer vehicles. After her sophomore year of college, she was given the chance to become a manager for a new Quick Lube location for the company.

Director of Operations.
Since then Jacquie’s love for the industry grew into a passion. As director of operations, she handles a number of different jobs such as customer service, service auditing, daily accounting, training, and community involvement/events.

Attending Northwood On-Line.
In the summer of 2016, Jacquie began the Aftermarket Management program at Northwood University where she hopes to complete her bachelor’s degree in two years. Jacquie is involved with the Car Care Women’s Board and sits on the board of directors at the Mechanicsburg Chamber of Commerce.  She resides in Mechanicsburg, PA with her husband, Dan, and their two young boys, Brantley (4) and Mason (2).

Jacquie is the daughter of previous podcast guest Judy Zimmerman Walter. Hear Judy’s episode fifteen here.

Why Listen?

Talks about her Women’s Board mentor. Former guest Jill Trotta from Repair Pal.

Jacquie talks about the company’s succession plan.

Learn about her Child Seat Certification and how she is helping her community.

Her recent event with Family Service Day supporting 20 families transportation needs.

Zimmerman’s Automotive website here.
Also mentioned in interview; Northwood University Aftermarket Program here.

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