Thank you for joining me today on gift biz unwrapped.
Speaker:This is episode 88.
Speaker:It really is about belief in your product and a continued
Speaker:enthusiasm and just keep pushing it out.
Speaker:Hi, this is John Lee Dumas of entrepreneur on fire,
Speaker:and you're listening to the gift of biz unwrapped,
Speaker:and now it's time to light it up.
Speaker:Welcome to gift bears on wrapped your source for industry specific
Speaker:insights and advice to develop and grow your business.
Speaker:And now here's your host Sue Monheit.
Speaker:Hi there.
Speaker:I'm Sue and welcome to the gift biz unwrapped podcast.
Speaker:Whether you own a brick and mortar store sell online or
Speaker:are just getting started,
Speaker:you'll discover new insight to gain traction and to grow your
Speaker:business. And today I have joining us bill and Marianne stank
Speaker:from cookies in a snap with a background in architecture and
Speaker:design bill has long had an interest in product design and
Speaker:innovation cookies in a snap was actually born out of an
Speaker:inspiring cookie making moment that led to a uniquely new way
Speaker:to shape and mold cookies bill and his wife,
Speaker:Maryann are very much amateur bakers,
Speaker:but creative professionals excited about designing new products to make everyday
Speaker:moments special.
Speaker:Their goal is to make memories for adults and children engaged
Speaker:in the creative and fun activity of cookie baking.
Speaker:Welcome to the show bill.
Speaker:Good morning.
Speaker:How are you today?
Speaker:Very good.
Speaker:And I know you've got Marianne there too.
Speaker:She may pipe in from time to time,
Speaker:right? She can say hello this morning.
Speaker:Okay. Hi Maryanne.
Speaker:I'm so happy that you two are joining me and it's
Speaker:perfect. We are actually recording this in early December.
Speaker:The Christmas trees are coming up and so it's a perfect
Speaker:time to be talking all about cookies.
Speaker:So thank you so much for joining me this morning,
Speaker:The opportunity to tell our story.
Speaker:Well, I like to start off by having our listeners get
Speaker:to know you in a little bit of a different way,
Speaker:and that is by having you describe your ideal motivational candle.
Speaker:So if you could help us envision what that would look
Speaker:like, what color is your candle and what would be the
Speaker:quote on your camera?
Speaker:Well, I've always kind of favored the golden yellow color happens
Speaker:to be kind of a candle color anyway,
Speaker:but that's been my favorite color my whole life.
Speaker:And although I don't have a specific quote,
Speaker:I very much liked the word inspiration.
Speaker:I try to be inspired by other people and I hope
Speaker:I inspire them as well.
Speaker:Perfect. And that's exactly what we're attempting to do here today.
Speaker:So that falls right in line with our goal.
Speaker:So I want to go back and talk about,
Speaker:you know,
Speaker:I mentioned in the intro that you had a quote unquote
Speaker:inspiring cookie making moment,
Speaker:and I want you to tell us exactly what happened.
Speaker:One day Marianne was baking.
Speaker:She happened to be making peanut butter cookies and just as
Speaker:I walked by,
Speaker:she pressed a fork in the two different directions that typically
Speaker:make the waffle pattern on top of peanut butter cookies,
Speaker:which seems to be a universal way of shaping those cookies.
Speaker:And it occurred to me that what if they were different
Speaker:shape forks to make different patterns on top of the dough.
Speaker:And that led to the idea of how could I develop
Speaker:that? I started doing sketches drawings and the product started to
Speaker:evolve. And I ended up working with a community college student
Speaker:locally. The North Hampton County community college has what they call
Speaker:the fab lab.
Speaker:And it has all kinds of tools and equipment,
Speaker:3d printers,
Speaker:et cetera,
Speaker:that any entrepreneur in the area is free to use.
Speaker:So I started working with this particular student developed two very,
Speaker:very crude prototype with 3d printing.
Speaker:Very soon realized I needed to get some professional assistance and
Speaker:continued with the project from that on,
Speaker:we hired an industrial designer who has just been fantastic and
Speaker:ended up getting us to the final product that we now
Speaker:have. Wow.
Speaker:Okay. So that was a lot of the process and evolution
Speaker:of the product in a very short bit of time.
Speaker:So I want to break all this down a little bit.
Speaker:Were you interested in baking or have you spent a lot
Speaker:of time with Maryann or it was just like,
Speaker:seriously, you're walking through the kitchen and this idea comes to
Speaker:you Really over the years,
Speaker:I've always been in a creative line of work having an
Speaker:architectural background.
Speaker:And then when I worked on my master's degree,
Speaker:I finished that up in the year 2000,
Speaker:that was in marketing.
Speaker:And that led me to be sort of more conscious of,
Speaker:of products,
Speaker:whether they're advertised on TV or magazines,
Speaker:always kind of looking at things with a critical eye.
Speaker:So I'm always looking for some creative inspiration or ideas,
Speaker:and I've had many over the years,
Speaker:but this was one that as we continued to develop,
Speaker:it seemed to be very practical,
Speaker:very useful,
Speaker:and we are getting very good feedback on it.
Speaker:And I just happened to be walking by as she pressed
Speaker:that torque onto the cookie dough.
Speaker:Otherwise I might've missed it.
Speaker:And that got me excited pretty much instantly about developing a
Speaker:product. So did Marianne think you were crazy when she said
Speaker:you, cause you must've stopped her and said,
Speaker:wait a minute,
Speaker:what do you like?
Speaker:You must've had some type of little conversation there when the
Speaker:idea came to you,
Speaker:she stepped back.
Speaker:Cause I was,
Speaker:I was quite excited.
Speaker:I said,
Speaker:I got an idea and she,
Speaker:she knows over the years,
Speaker:ideas can pop up just about any time from my way
Speaker:of thinking.
Speaker:I think the important thing for us all to note in
Speaker:your story is that you approach life in a way with
Speaker:that mindset of looking at things,
Speaker:observing things,
Speaker:as you were just mentioning,
Speaker:whether it's on TV or in the course of your life
Speaker:and thinking of creative extensions of what you're.
Speaker:And I guess that's because of your degree,
Speaker:but you also must have a mindset like that because I
Speaker:do know that you've looked at and thought through a number
Speaker:of different types of products.
Speaker:And this is just the one that looked like it was
Speaker:the right one to bring into full development.
Speaker:That's correct.
Speaker:Over the years,
Speaker:the more I've read,
Speaker:the more I've read about business and entrepreneurial type people and
Speaker:product innovation is it's almost a matter of being conscious of
Speaker:almost any little inconvenience in our own lives.
Speaker:And how can we solve that problem and make things easier
Speaker:for the general public to solve their particular problems with a
Speaker:new product.
Speaker:All right.
Speaker:So gift biz listeners,
Speaker:if any of you are thinking,
Speaker:you know,
Speaker:I want to do something for myself,
Speaker:I want to start something and you're not sure what that
Speaker:is because I hear from you a lot that you want
Speaker:to, and you just don't know what it is.
Speaker:This is the type of mindset to get in,
Speaker:be very observant of your life and your day as you're
Speaker:going through.
Speaker:Because if you have that mindset and you're set like that,
Speaker:just I'm sure bill did not walk through his kitchen thinking
Speaker:I'm going to have the idea of a lifetime right now.
Speaker:It just happened,
Speaker:but his mind was open to the opportunity.
Speaker:So a little nugget for you guys to think through starting
Speaker:right now.
Speaker:Okay. So you have this idea and you start drawing things
Speaker:up and you already knew about the resource in your community
Speaker:in terms of the college initially.
Speaker:Yeah. I'd been aware of that for some years.
Speaker:There are several entrepreneurial type groups in the Lehigh Valley and
Speaker:I'd been on some email lists and I had attended various
Speaker:seminars open to the public,
Speaker:talking about starting businesses,
Speaker:entrepreneurial efforts,
Speaker:the same community college had offered a six week,
Speaker:one day a week program on starting your own business licenses,
Speaker:patents, all those types of information that someone would want to
Speaker:be aware of.
Speaker:And you know,
Speaker:these types of resources are mentioned just the same as score,
Speaker:which meets monthly,
Speaker:which helps business owners as well.
Speaker:Right. All right.
Speaker:And so that then could take you only so far,
Speaker:right? So that was good that you were able to work
Speaker:in progress to a certain point.
Speaker:And then as you were just mentioning,
Speaker:you needed to bring in some professionals,
Speaker:talk that through with us a little bit.
Speaker:Well, oddly enough,
Speaker:the idea happened about four years ago,
Speaker:once we started realizing the product was something that would become
Speaker:sort of a modular changeable disc that would snap in place.
Speaker:I came up with the name cookies in a snap and
Speaker:we actually purchased a URL almost five years ago now,
Speaker:but the recession hit.
Speaker:So we just weren't in a position to proceed with the
Speaker:product. But I had talked to the local industrial designer back
Speaker:at that time,
Speaker:gave me some estimates on injection molding and his engineering services.
Speaker:And at the time they seemed a bit high for us
Speaker:to proceed.
Speaker:But with technology,
Speaker:so many things are becoming less and less expensive.
Speaker:So it was actually a little easier to do in the
Speaker:last year or so.
Speaker:But at that time I put it aside,
Speaker:we had gone to the international houseware show in Chicago one
Speaker:time. And then after that,
Speaker:we went a couple other times just to do some research,
Speaker:see which products are out there,
Speaker:see if there was anything similar.
Speaker:And we started learning quite a bit about the housewares business.
Speaker:And so when I went back to the industrial designer,
Speaker:it's almost two years ago,
Speaker:January it'll be two years showed him the product,
Speaker:reviewed it.
Speaker:There was a characteristic about it that he said,
Speaker:you know,
Speaker:if we just made this one change,
Speaker:I think you'd have a very good product.
Speaker:And it was almost an inspirational moment for him.
Speaker:And he earned his money right there before I even hired
Speaker:him. We started working on the product.
Speaker:We did several 3d prototypes that were solid shapes.
Speaker:And then we started working with clear plastics,
Speaker:colored tops,
Speaker:and just refined it from there.
Speaker:Okay. Okay.
Speaker:And some of our listeners at this point might be thinking,
Speaker:you know,
Speaker:what type of an investment is there to even get this
Speaker:started? And I'm not asking you for specific numbers,
Speaker:but someone was,
Speaker:had had an idea.
Speaker:And again,
Speaker:now yours,
Speaker:I'm sure it varies by product.
Speaker:Right. But if someone was thinking about that,
Speaker:what type of dollars just from your experience,
Speaker:do you think you'd need to have available to start putting
Speaker:together just to the point of a prototype?
Speaker:Well, I think getting to a prototype depending on your product,
Speaker:that can be,
Speaker:I don't know,
Speaker:let's say a thousand dollars up to several thousand dollars.
Speaker:I attended a seminar recently given by bucks County community college
Speaker:entrepreneurial initiative,
Speaker:which is where I work at bucks County community college.
Speaker:And the guest speaker indicated that almost all companies that are
Speaker:started do not have a unique or innovative idea.
Speaker:They started with less than $5,000.
Speaker:And there's not a high degree of technology.
Speaker:You're not necessarily writing a new program,
Speaker:a new app,
Speaker:but many things are quite simple.
Speaker:And so a lot of ideas can be started quite inexpensively.
Speaker:When you need to start getting into injection molds,
Speaker:then your expenses are going to start getting higher.
Speaker:But in my case,
Speaker:part of the difficulty is I have an injection mold to
Speaker:do the lids.
Speaker:I have an injection mold to do the bodies of the
Speaker:product. And I have two injection molds,
Speaker:which make four of the disks each.
Speaker:So if the product was something simple,
Speaker:something that snaps on top of a soda can,
Speaker:or does some type of little kitchen gadget,
Speaker:if it's one mold,
Speaker:it certainly can be reasonably priced compared to the investment that
Speaker:I had to make for basically four different injection molds.
Speaker:Yeah. Makes sense.
Speaker:And it occurs to me at this point that we really
Speaker:haven't described in detail what cookies in a snap actually looks
Speaker:like. So let's talk about that.
Speaker:Cause you're talking about the various parts and I can envision
Speaker:that totally,
Speaker:but just describe a little bit for someone who's listening and
Speaker:maybe out walking their dog,
Speaker:they can't get to a computer to real quickly see the
Speaker:website, but just describe a little bit what the product specifically
Speaker:is the,
Speaker:if the complete package with the case and then the inside
Speaker:and all that.
Speaker:Okay. Well,
Speaker:the product started to develop with the idea that you could
Speaker:both cut the shape of around cookie and mold a shape
Speaker:on top of that cookie,
Speaker:a star,
Speaker:a spiral,
Speaker:a depressed center to put jelly in,
Speaker:et cetera.
Speaker:So the product evolved so that you could in one single
Speaker:motion pressing down on the dough that you've rolled to a
Speaker:specific thickness.
Speaker:And in this particular design it's one quarter inch so that
Speaker:when you press down with the product it's cutting and shaping
Speaker:and molding all in that one pressing motion.
Speaker:And the idea was to make the product clear so that
Speaker:when you're pressing down,
Speaker:looking down into the product,
Speaker:you can actually see the dose squish up and fill the
Speaker:mold, which is fun for anyone to do.
Speaker:And my grandkids particularly like watching that Well.
Speaker:And the other thing that I think is ingenious is the
Speaker:container for the different mold is also the handle.
Speaker:If you will,
Speaker:of the cookie press,
Speaker:you snap in the different parts,
Speaker:but they're also stored as one.
Speaker:So it's all one concise package.
Speaker:Yes. When we started with the idea that we would hold
Speaker:something and press down to cut the shape of the cookie
Speaker:and it could just as easily be square cookies instead of
Speaker:round. But when we started working with something that you would
Speaker:hold in your hand to be able to press down on
Speaker:the dough,
Speaker:we started to realize that that could become the container for
Speaker:the disks as well.
Speaker:So the disk snaps in the bottom,
Speaker:but when you're finished all the disconnects snap just drop in
Speaker:the top and you put the cap on it and it
Speaker:stores all the parts in itself.
Speaker:There's no old box falling apart that you put a rubber
Speaker:band around or old plastic bag with a variety of small
Speaker:parts and a wire tie,
Speaker:right? I like what you're talking about here in that,
Speaker:we're really seeing a demonstration of how the product evolved.
Speaker:You went from prototype and then one thing led to another.
Speaker:Then the shape,
Speaker:then the idea of being able to store it all together.
Speaker:Your concept initially didn't include necessarily all those elements,
Speaker:but it became the product that it is today.
Speaker:Over a little bit of time,
Speaker:That's correct.
Speaker:One of the things that we did identify early on was
Speaker:could I make this clear,
Speaker:but the part that everything could store in the product itself,
Speaker:that was something that evolved over time.
Speaker:One of the things that many people have in some way,
Speaker:compared it to,
Speaker:or at least said that it's much neater than is a
Speaker:cookie press changing a disc and trying to get the dough
Speaker:in and out.
Speaker:This is a much cleaner,
Speaker:simpler to use product.
Speaker:And again,
Speaker:I want to just slip in a point that you a
Speaker:little bit glossed over because you didn't need to,
Speaker:but I want us to talk about this with our listeners.
Speaker:You had this idea of cookies in a snap and went
Speaker:and grabbed the URL right away.
Speaker:That's correct.
Speaker:Domain names are not expensive.
Speaker:You guys,
Speaker:all you have to do is go to GoDaddy.
Speaker:If you have an idea and I'll tell you for this
Speaker:podcast, I wasn't initially sure what I was going to name
Speaker:it. I think I purchased like 20 different URLs,
Speaker:20 different ideas because I wanted to make sure that I
Speaker:had them now.
Speaker:Eventually I zeroed in on one of them.
Speaker:And now since I've released all of the other ones,
Speaker:but you can buy names even just for a year.
Speaker:And I would advise you,
Speaker:if you have a name that you really liked,
Speaker:just how bill is talking,
Speaker:you know,
Speaker:this was the name.
Speaker:It sounded perfect.
Speaker:And maybe there were two or three or four different ideas,
Speaker:grab those URLs right away if they're available.
Speaker:So you don't miss out on them down the road.
Speaker:One thing I will add to that is if you really
Speaker:liked the name and you're going to proceed,
Speaker:make sure you put it on automatic renewal because the day
Speaker:you miss renewing that URL will be gone.
Speaker:Someone will grab it Good point.
Speaker:And you always get notices that it's going to automatically renews
Speaker:too. So that's correct.
Speaker:Yeah. And I would also,
Speaker:since we're on this topic,
Speaker:check out Facebook pages and other things to see if they're
Speaker:available. If you think you're going to wait a little bit
Speaker:to your risk of someone taking that,
Speaker:but it's nice to have something very concise in it and
Speaker:that they all match each other,
Speaker:any social media sites as well as your URL.
Speaker:So, okay.
Speaker:I want to move on now.
Speaker:So you've got your prototype and then what happens next?
Speaker:What do you do after you have a prototype?
Speaker:You've pretty much zeroed in on,
Speaker:Well, we started working with a marketing firm here in the
Speaker:Lehigh Valley to develop promotional material and our main objective.
Speaker:I mean,
Speaker:besides selling on Amazon,
Speaker:you know,
Speaker:as we get miscellaneous orders and more attention,
Speaker:our goal is primarily to approach the housewares industry and sell
Speaker:wholesale to retailers,
Speaker:baking and cooking type stores,
Speaker:bed bath,
Speaker:and beyond,
Speaker:et cetera.
Speaker:So our big push will be when we get to the
Speaker:international house ware show in March of 2017,
Speaker:we did promote our product pretty widely to friends and relatives
Speaker:and sold quite a few hundred,
Speaker:which helped give us some cash,
Speaker:some seed cash to keep proceeding.
Speaker:Certainly it was helpful.
Speaker:Although our investment was more than what we did pick up
Speaker:by selling locally,
Speaker:but we knew that was going to be the case.
Speaker:We just wanted to enlist as much help as we could
Speaker:and let people get the actual product after we had done
Speaker:a preliminary production run.
Speaker:And you're also getting feedback on the product.
Speaker:Exactly. Exactly.
Speaker:You're talking about the fact that you really made a conscious
Speaker:Choice of which market you're going after.
Speaker:You're not going direct to the consumer.
Speaker:You're going to the stores who will then supply the product.
Speaker:That'll be our bigger market.
Speaker:Yes. Okay.
Speaker:So that planning is going on.
Speaker:How do you actually get this product made?
Speaker:You've got the prototype.
Speaker:How does it jump from a prototype to now?
Speaker:You have something that you can exchange Once we had finalized
Speaker:and really the last couple of 3d prototypes we printed,
Speaker:we were making very fine tuning little adjustments,
Speaker:how thick the dose should be.
Speaker:Should it be three 16?
Speaker:Should it be a quarter inch,
Speaker:the little tabs that the disc snap in and out that
Speaker:hold it in place or are they too big or are
Speaker:they too small?
Speaker:I had told the industrial designer the proceed with the injection
Speaker:moles. So then the factory ran 20 samples for us,
Speaker:send them back.
Speaker:And initially the disks were very hard to snap in.
Speaker:So we had to modify the injection mold.
Speaker:The next time they were too loose,
Speaker:we had to modify the injection mold,
Speaker:but that was all part of the price they had quoted
Speaker:for me to adjust things until I was satisfied.
Speaker:It worked out really well.
Speaker:They did an excellent job.
Speaker:I worked through the industrial designer who has connections with factories
Speaker:that he has worked with for the last 20 years factories
Speaker:that he trusts that he knows the quality.
Speaker:And I've heard many stories of people who have hired factories
Speaker:around the world only to have their product show up and
Speaker:not be acceptable.
Speaker:My industrial designer receives the product and specs it and I
Speaker:don't pay him until he and I are both happy with
Speaker:the quality.
Speaker:So it's not like it left the factory.
Speaker:You bought it.
Speaker:It's yours.
Speaker:Actually, when my first production run came in instead of eight
Speaker:different discs,
Speaker:he did a quality inspection after he checked about 50 of
Speaker:them. He found one that had a duplicate Fisk in it.
Speaker:He checked all of the production run for me at no
Speaker:additional cost.
Speaker:He wasn't happy with the factory,
Speaker:but that was part of the quality control he had promised
Speaker:in his price.
Speaker:So I've been very happy working with a single source for
Speaker:the product and for the designer.
Speaker:Absolutely. I mean,
Speaker:it, it costs a little bit more money to go that
Speaker:route, but you know,
Speaker:you've got proven and known resources in people that he's used
Speaker:before. And you know,
Speaker:let's face it.
Speaker:None of us who have never done a product before know
Speaker:everything that an industrial designer would Dow.
Speaker:So I think,
Speaker:well worth it.
Speaker:You touched on another point from the entrepreneurial seminar I went
Speaker:to about a month and a half ago,
Speaker:you know,
Speaker:that most products are not unique and innovative.
Speaker:Most investments are pretty small.
Speaker:The other is that most people actually start a business in
Speaker:a field that hasn't been their main experience.
Speaker:I'm making a cookie product for the housewares industry.
Speaker:And my background is more in design and construction of buildings
Speaker:and renovations on college campuses.
Speaker:Yeah. Very good Point.
Speaker:So go with people who have been there before and know
Speaker:what they're doing.
Speaker:Yes. It's worth the extra expense to get it done.
Speaker:Right. Okay.
Speaker:So all of this sounds good.
Speaker:And so just again,
Speaker:to ground everybody,
Speaker:how long has the product actually been out and been marketed?
Speaker:Oh, About three months now.
Speaker:Okay. So brand new.
Speaker:So there's a lot,
Speaker:a lot of future ahead,
Speaker:which is super exciting.
Speaker:What struggles have you had to get to this point?
Speaker:Is there any huge challenge that really,
Speaker:really, you just weren't sure if it was going to work
Speaker:and how did you then overcome it to get to where
Speaker:you are today?
Speaker:Well, the biggest struggle I would say was actually getting our
Speaker:financial resources together because my wife and I were both working
Speaker:full time and going back to five years,
Speaker:four and a half years to when we first got the
Speaker:RL and the idea my wife was working for a local
Speaker:university, the recession hit,
Speaker:she was let go.
Speaker:After 11 years,
Speaker:the job I had at that time was dependent on raising
Speaker:money and to do any new construction and renovation and their
Speaker:fundraising campaign essentially evaporated to nothing.
Speaker:So the recession was pretty hard on both of us.
Speaker:I happily switched jobs and started working for a local hospital
Speaker:in their facilities department,
Speaker:Marianne found another job.
Speaker:And so when we recovered from that,
Speaker:we found ourselves now in a better financial position to proceed
Speaker:with the product.
Speaker:And we started slowly,
Speaker:you know,
Speaker:I started working with the industrial designer and once I felt
Speaker:confident in the product,
Speaker:then I worked with the local video production company.
Speaker:So we took it step by step.
Speaker:And the more we did,
Speaker:the more we were confident in the product,
Speaker:the more it continued to look good.
Speaker:And after,
Speaker:well, over two years now,
Speaker:since the first sketches,
Speaker:I'm very,
Speaker:very pleased with the product.
Speaker:I haven't gotten bored with it.
Speaker:I haven't started to question the quality of it.
Speaker:And I think that's a very good thing to have.
Speaker:Okay. So you are still in the introduction stages,
Speaker:but has there been some event or maybe it's the video
Speaker:that you have?
Speaker:I'm not sure.
Speaker:But what types of things are you seeing that people are
Speaker:reacting to?
Speaker:They're seeing the product and it's a positive vibe that's moving
Speaker:the business forward?
Speaker:Well, one of the things was last year when we went
Speaker:to the house ware show in Chicago,
Speaker:in March,
Speaker:we did have our video finished,
Speaker:although we didn't have any production samples at the time we,
Speaker:the video was made using the 3d printed product.
Speaker:But when we showed various vendors and people in Chicago,
Speaker:the video,
Speaker:they were very excited about it.
Speaker:There is a distributor in Canada who has talked to us
Speaker:about exclusive distribution rights.
Speaker:We've been in touch and we will be catching up in
Speaker:March at the house ware show.
Speaker:Wonderful. And what types of now most of this has been,
Speaker:as you were saying,
Speaker:family, friends.
Speaker:I know you've been to a consumer show recently where you're
Speaker:now exposing people to cookies in a snap.
Speaker:What type of reaction have you been getting from people?
Speaker:People have commented primarily.
Speaker:They liked that it's small and compact.
Speaker:They liked the main feature is that it's self storing that
Speaker:all the parts fit within the product itself.
Speaker:And we started realizing a lot of people were commenting on
Speaker:the comparison to a cookie press.
Speaker:So that's why I mentioned it earlier in the discussion.
Speaker:It's something that comes up quite a bit and we have
Speaker:the potential to create more disk,
Speaker:dozens, and dozens of disks,
Speaker:of different design,
Speaker:Christmas sets,
Speaker:animal cookies,
Speaker:dinosaurs, almost everything in anything for any holiday or event,
Speaker:we could make disks and sets of different themes and expand
Speaker:the product to be an entire brand of cookie making Sure
Speaker:because once you get that first one down,
Speaker:it becomes easier from there.
Speaker:Yeah. In terms of themes and then also sizes,
Speaker:are you looking at now different sizes as well?
Speaker:That's right.
Speaker:We can,
Speaker:I've already talked about cookies in a snap minis cookies in
Speaker:a snap squared,
Speaker:which would be almost a cookie that might be shaped similar
Speaker:to a chessmen cookie.
Speaker:You'd probably be square rather than rectangular,
Speaker:but yeah.
Speaker:Slightly rounded corners.
Speaker:So the dough comes out very easily Or like shortbread dish
Speaker:type cookie or something.
Speaker:Yeah. Yeah.
Speaker:Okay. You mentioned shortbread.
Speaker:The recipes that we have on our website,
Speaker:we have tested and we continue to try and refine them
Speaker:because you need a dough mixture that is going to hold
Speaker:its shape when it's baked.
Speaker:And that's one of the features of the recipes that we
Speaker:have online.
Speaker:Now that you're saying that I am envisioning a cookbook that
Speaker:goes along with one of the cookie and a snap themes,
Speaker:maybe it's for children where it's like all compact altogether and
Speaker:you sell as a set.
Speaker:How about that?
Speaker:That could be interesting.
Speaker:Yeah. Recipes.
Speaker:I mean,
Speaker:it's an automatic extension down the road,
Speaker:your way in the beginning.
Speaker:I get it real quick question about trademarking or patenting or
Speaker:what do you need to do for a product such as
Speaker:yours? What I've learned early on and reading?
Speaker:I did online when we were at the international houseware show,
Speaker:the United States trademark patent office always has a booth there
Speaker:with plenty of free information.
Speaker:If you go public with your product early,
Speaker:you have a year to patent the product,
Speaker:to, to apply for a patent.
Speaker:But if you work with industrial designers,
Speaker:marketing firms,
Speaker:et cetera,
Speaker:and have them sign nondisclosure agreements,
Speaker:which I did,
Speaker:you can keep working on it for more than that year.
Speaker:And you could then file for a patent.
Speaker:So non-disclosure agreements give you a longer window to work on
Speaker:your product.
Speaker:They also help protect that information from being distributed or getting
Speaker:out there early after that,
Speaker:you can apply for a provisional patent,
Speaker:which we did the patents about 95% complete,
Speaker:but it gives you a one-year window before you have to
Speaker:apply for the final patent.
Speaker:And we did that in January of 2016.
Speaker:So we will file the final technical patent.
Speaker:Before January of 17,
Speaker:we also did a search.
Speaker:We did a patent search.
Speaker:We did a trademark search and applied for a trademark cookies
Speaker:and a snap.
Speaker:And that has been granted Wonderful.
Speaker:Congratulations on that.
Speaker:Your trademark protects your name,
Speaker:the patent.
Speaker:Does it protect just the design of the disks,
Speaker:the whole structure?
Speaker:I mean,
Speaker:what are you covered within a pack?
Speaker:Actually, I have two different patents.
Speaker:We have the provisional patent,
Speaker:which will become the final technical patent.
Speaker:And we have a design patent.
Speaker:The design patent protects the actual shape and physical design of
Speaker:the product,
Speaker:the technical patent,
Speaker:or it's actually called a utility patent,
Speaker:protects the technical features.
Speaker:The fact that there's a particular engineered component that allows you
Speaker:to be able to both shape the cookie and cut the
Speaker:cookie and have different 3d impressions,
Speaker:raised areas,
Speaker:depressed areas.
Speaker:The fact that all that works with one simple press is
Speaker:kind of the secret sauce of the patent that no one
Speaker:else had done in terms of cookie making cookie cutters,
Speaker:cookie shaping products.
Speaker:Got it.
Speaker:And very smart to get all of that taken care of
Speaker:and covered at the onset.
Speaker:Yes. I mean,
Speaker:there's a certain window of opportunity and if it passes,
Speaker:you're out of luck.
Speaker:Also, once you do apply for a patent,
Speaker:you have six months in which to apply for international patents.
Speaker:After that,
Speaker:you're out of luck.
Speaker:We did apply oddly enough,
Speaker:for a Chinese design patent.
Speaker:We talked to several people at the international house where show
Speaker:one of the companies,
Speaker:their product was being copied.
Speaker:It was being sold on Ali Baba,
Speaker:but they had the Chinese patent and the Chinese Ali-Baba stopped
Speaker:selling it from what he told me,
Speaker:they will ignore American patents and trademarks,
Speaker:but they will respect their own.
Speaker:So it was,
Speaker:I'd say a modest fee to get the Chinese patent.
Speaker:Interesting. Yeah.
Speaker:Good point.
Speaker:Good point.
Speaker:So then they had to pull the product from Ali-Baba.
Speaker:They did,
Speaker:that's a good result then Phil,
Speaker:I wanted to turn now into our reflection section.
Speaker:This is a look at you in a little bit of
Speaker:a different way.
Speaker:And some of the things that you're doing day to day
Speaker:to make you successful,
Speaker:do you have a natural trait,
Speaker:either you or Marianne that you feel has really helped you
Speaker:be successful?
Speaker:I'm perpetually optimistic.
Speaker:I mean,
Speaker:even when I have a bad day or a bad week,
Speaker:I recover very quickly and I make a list of things
Speaker:I can do to try and move the project forward Is
Speaker:recovery just time away.
Speaker:And then you approach it with a new thought or is
Speaker:there anything else that you do?
Speaker:I do some reading,
Speaker:I've got a couple of books.
Speaker:I also save some articles right now.
Speaker:I subscribe to entrepreneur fast company and Inc magazine.
Speaker:And as I read them,
Speaker:I'll underline certain phrases or paragraphs,
Speaker:maybe every other issue or so I care out a page
Speaker:that was particularly inspiring about someone who had hit some roadblocks
Speaker:and just kept pushing on and kept moving forward.
Speaker:And it's,
Speaker:it's always good to have reminders of that.
Speaker:This doesn't happen overnight.
Speaker:Overnight. Success is pretty rare,
Speaker:right? So it's inspiring that word that I mentioned earlier in
Speaker:the interview,
Speaker:it's inspiring to see others succeeding,
Speaker:having hit roadblocks and they keep working.
Speaker:And that's what I keep trying to do.
Speaker:I see this as a three to five-year window to assess
Speaker:how successful it's going to be.
Speaker:I'm not looking at this as six months or a year
Speaker:down the road.
Speaker:It takes time.
Speaker:A friend of mine who I graduated college with said,
Speaker:the number one thing to do is just keep pushing it
Speaker:out there.
Speaker:So that's my plan.
Speaker:And we'll see where we are in three or five years.
Speaker:Sounds good.
Speaker:Well, you didn't rush the development process,
Speaker:which I think was really wise.
Speaker:And you know,
Speaker:you've taken solid steps in terms of covering the concept and
Speaker:the design and all of that.
Speaker:And now you're into the marketing promotion stage.
Speaker:And like you said,
Speaker:you're going to see and already the initial reactions have been
Speaker:great. So you continue on,
Speaker:it's a story that is in the middle of its novel.
Speaker:I don't know what to say about that.
Speaker:You mentioned I didn't rush the development process.
Speaker:That's true.
Speaker:But the initial schedule I had was shorter than the time
Speaker:it took.
Speaker:So, Oh,
Speaker:interesting. Okay.
Speaker:I found that both in design and construction in other initiatives,
Speaker:you know how long it's going to take me to renovate
Speaker:my kitchen or anything else.
Speaker:So if anyone out there is thinking,
Speaker:I can get this done in six months,
Speaker:think more like a year.
Speaker:If you think he could do it in a year,
Speaker:it's probably going to take two,
Speaker:Double it up.
Speaker:You can always be surprised on the quicker side,
Speaker:I guess.
Speaker:That's right.
Speaker:Do you use a tool or some type of app or
Speaker:anything that helps you to be productive in your day?
Speaker:I keep a list on my iPhone.
Speaker:I also carry a pallette,
Speaker:a little journal,
Speaker:like a five by eight book with nothing in it except
Speaker:lines. And I make notes about either ideas or things I
Speaker:wanted to get done or someone I need to call.
Speaker:And I keep it with me.
Speaker:I write down most days what I accomplished,
Speaker:what I did so I can go back and look three,
Speaker:five, 10 days ago and say,
Speaker:Oh, there was a note there to call someone or send
Speaker:an email or an idea for a marketing.
Speaker:Your point is though you put it down,
Speaker:either on your phone,
Speaker:maybe the notes app or something.
Speaker:That's right.
Speaker:Yeah. Or on paper.
Speaker:So you're not just randomly going from one task to another.
Speaker:You have a plan.
Speaker:True. I liked the paper because when you're in art and
Speaker:design school,
Speaker:they encourage you to sketch and draw and keep notes.
Speaker:So it's kind of a trademark of people in the design
Speaker:field. I mean,
Speaker:I know there's all kinds of apps and software and the
Speaker:computers can do everything,
Speaker:but the design school still encourage you to draw manually and
Speaker:sketch. That's a different type of activity when you're trying to,
Speaker:You'd be surprised bill.
Speaker:And it might be because most of the people that we
Speaker:interview are creators in one way or another,
Speaker:but more often than not,
Speaker:people are talking about the,
Speaker:just the hand to paper,
Speaker:you know,
Speaker:the physical notebook or journal or sticky note tasks or whatever,
Speaker:more than I would have expected to be quite honest.
Speaker:But I'm glad because that's the way I gravitate to.
Speaker:I've tried some of these other apps and for some things
Speaker:it serves well,
Speaker:but just for your list in your to-do and day to
Speaker:day, I like the pen and paper.
Speaker:So I'm right with you there.
Speaker:Yes. It's easy to edit,
Speaker:cross out at an extra note,
Speaker:put something in the margin and let it evolve.
Speaker:Totally agree.
Speaker:Have you read a book that you think our listeners could
Speaker:find value in?
Speaker:This is going to sound a little odd.
Speaker:Well, I'll tell,
Speaker:I'll mention two books.
Speaker:Years ago,
Speaker:someone recommended awaken the giant within,
Speaker:by Tony Robbins,
Speaker:which is kind of been my go-to book.
Speaker:I've read it three or four times.
Speaker:And if I need a little encouragement,
Speaker:I'll read 20 or 30 pages.
Speaker:But in the recent year,
Speaker:during the political campaigns,
Speaker:as they were,
Speaker:someone had mentioned,
Speaker:Trump's the art of the deal and were critical of it
Speaker:because he,
Speaker:they almost said he was lying in the book.
Speaker:So I thought,
Speaker:well, you know what?
Speaker:I could find a used copy online,
Speaker:which I did for like a dollar plus a dollar 99
Speaker:shipping. I bought the book and I have to admit,
Speaker:I didn't finish the book,
Speaker:but I read well over half of it,
Speaker:he's not lying.
Speaker:He has a vision.
Speaker:He's excited about it.
Speaker:And he's promoting and selling it,
Speaker:his vision to other people.
Speaker:And that's what all of us as entrepreneurs have to do.
Speaker:We have to be excited about our product.
Speaker:We have to tell people why it's good and that's all
Speaker:he was doing.
Speaker:It really is about belief in your product and a continued
Speaker:enthusiasm and just keep pushing it out.
Speaker:And so when you're talking about the art of the deal,
Speaker:it's not necessarily,
Speaker:or only shall I say the content of what he was
Speaker:saying. It was the method and the fact that he was
Speaker:excited about it and sharing the idea.
Speaker:It's the whole concept of the book versus the content of
Speaker:the book.
Speaker:Exactly. All right.
Speaker:Well, give biz listeners just as you're listening to the podcast
Speaker:today, you can also listen to audio books with ease.
Speaker:I've teamed up with audible for you to be able to
Speaker:get an audio book for free on me.
Speaker:You haven't done so already.
Speaker:All you need to do is go to gift biz,
Speaker:book.com and make your selection.
Speaker:Okay. Bill now is the time when I invite you to
Speaker:dare to dream.
Speaker:I'd like to present you with a virtual gift.
Speaker:It's a magical box containing unlimited possibilities for your future.
Speaker:So this is your dream or your goal of almost unreachable
Speaker:Heights that you would wish to obtain.
Speaker:Please accept this gift and open it in our presence.
Speaker:What is inside your box?
Speaker:The box contains what I'll call a pallet of cookie making
Speaker:opportunity sets of disks,
Speaker:different size cookies,
Speaker:different shapes,
Speaker:and all in a complete package to take care of any
Speaker:holiday season,
Speaker:birthday, or event,
Speaker:and make a variety of cookies and flavors for any occasion.
Speaker:And who has created this palette of all of these different
Speaker:varieties of cookies.
Speaker:Well, Marianne and I are working diligently to build a brand
Speaker:and create that large collection of designs and disks and themes.
Speaker:Hopefully someday that will include licensed characters and Oh,
Speaker:that's cool.
Speaker:Cool. Yeah.
Speaker:You know,
Speaker:one of the reasons I do this question is for people
Speaker:to put out there,
Speaker:what they're wanting and know you've been talking about it a
Speaker:little bit through the podcast in terms of what your vision
Speaker:is. It just doesn't stop right here.
Speaker:You have product line extensions.
Speaker:And so your dream is just receiving and seeing that come
Speaker:to reality.
Speaker:Beautiful. You're exactly right.
Speaker:And you know,
Speaker:as it,
Speaker:as it grows,
Speaker:we could certainly start having our own brand name of cookie
Speaker:spatula, cooking pans.
Speaker:I mean,
Speaker:it doesn't just have to be the cutting and shaping type
Speaker:product that we've been discussing.
Speaker:You never know where it's going to go.
Speaker:I'm going to have to keep an eye on you.
Speaker:We're hopeful and optimistic.
Speaker:Of course,
Speaker:There in the background.
Speaker:How many cookies are you making for this holiday season?
Speaker:Oh, well in about two weeks when my semester will be
Speaker:over for the fall,
Speaker:I will be very busily making tons and tons of cookies
Speaker:to share with family and friends.
Speaker:And we have in mind to be doing some local craft
Speaker:shows here in our area.
Speaker:So we've already have one scheduled for next Saturday and hopefully
Speaker:we'll be able to spread the word about this product.
Speaker:Wonderful. And where are you in the world?
Speaker:We're in Allentown,
Speaker:Pennsylvania, which is about 50 miles North of Philadelphia.
Speaker:Okay. So if anybody is listening from that area and you're
Speaker:going to a craft show,
Speaker:I want you to specifically look for bill and Marianne's booth.
Speaker:Cause they might just be there.
Speaker:Then you're going to go up to them and say,
Speaker:Hey, I heard you on Sue's podcast.
Speaker:How about that?
Speaker:That sounds great.
Speaker:Right? Exactly.
Speaker:Well, I want people to see it too.
Speaker:It's an awesome product.
Speaker:I just love it.
Speaker:And I,
Speaker:I actually saw you live at one of the recent shows
Speaker:and I have cookies in a snap.
Speaker:It's actually here in my office.
Speaker:I wanted to save it and leave it here until we
Speaker:did the podcast,
Speaker:but I'm going to be using it this holiday season.
Speaker:That's for sure.
Speaker:Wonderful. Yep.
Speaker:Anyone else can see the video@cookiesinasnap.com
Speaker:while we were at the show a couple of weeks ago,
Speaker:a retailer also bought 30 of them wholesale for demonstration during
Speaker:their black Friday period.
Speaker:Wow. Wonderful.
Speaker:Okay. Give biz listeners.
Speaker:You now have heard where you can see more about cookies
Speaker:in a snap and you also know there's a show notes
Speaker:page that will give you once again the website and also
Speaker:the social media site.
Speaker:So if you want to see more versions and more ideas
Speaker:and everything about cookies in a snap,
Speaker:you'd go to the show notes page and we'll have all
Speaker:that there for you,
Speaker:bill and Maryanne.
Speaker:Thank you so much for being on the show today.
Speaker:I know you're so passionate about the product.
Speaker:I was fortunate enough,
Speaker:as I just said to see you in person,
Speaker:see the love you have for the product.
Speaker:It's such an exciting story,
Speaker:and I really appreciate your jumping on here today when you're
Speaker:still part of the story.
Speaker:I mean,
Speaker:you're still so new and there's so much future yet ahead
Speaker:of you,
Speaker:but I'm glad we caught you right at this point in
Speaker:time, much success for you.
Speaker:I know cookies in a snap is going to be absolutely
Speaker:a game changer for the cookie making industry.
Speaker:And may your candles always burn bright.
Speaker:Thank you very much.
Speaker:We appreciate your support and staying in touch with Absolutely.
Speaker:Where are you in your business building journey,
Speaker:whether you're just starting out or already running a business and
Speaker:you want to know your setup for success.
Speaker:Find out by taking the gift biz quiz,
Speaker:access the quiz from your computer at bit dot L Y
Speaker:slash gift biz quiz or from your phone like texting gift
Speaker:biz quiz to four four,
Speaker:two, two,
Speaker:two. Thanks for listening and be sure to join us for
Speaker:the next episode.
Speaker:Today's show is sponsored by the ribbon print company,
Speaker:looking for a new income source for your gift business.
Speaker:Customization is more popular now than ever grant your products of
Speaker:your logo or kinda happy birthday,
Speaker:Jessica bourbon,
Speaker:to add to a gift right at checkout,
Speaker:it's all done right in your shop or across video in
Speaker:second check out for rebid print company.com
Speaker:for more information after you listen to the show,
Speaker:if you like what you're hearing,
Speaker:make sure to jump over and subscribe to the show on
Speaker:iTunes. That way you'll automatically get the newest episodes when they
Speaker:go live.
Speaker:And thank you to those who have already left a rating
Speaker:by subscribing rating and reviewing help to increase the visibility on
Speaker:ground. It's a great way to pay it forward,