Brian Sump is not your typical shop owner. A former professional athlete, Sump had never turned a wrench in a shop before starting Denver-based Avalon Motorsports in 2007. But in the years since, he has used his business acumen and a detailed, process-based management philosophy to grow the German-specialty shop into what a number of industry consultants consider to be an industry leader.
In 2014, Sump opened Urban Autocare, his second facility in Denver, to cater to the general repair market. He now leads six different organizations. Sump has been recognized with multiple industry and business awards and was the cover subject of Ratchet+Wrench’s premier issue in July 2012.
Talking Points:
Company Profile:
Years in industry: | 12 |
Years in business ownership: | 10 |
Number of technicians: | 7 |
Number of service advisers: | 6 |
Number of lifts: | 11 |
Number of bays: | 11 |
Days open: | Mon-Fri |
Average technician training hours per year: | 30 |
Average service adviser training hours per year: | 30 |
Specialization: | Avalon – German, at Urban other makes |
Industry involvement: | ASA, Bosch |
DVI: | Bolt-On |
First call supplier: | World Pac |
Supplier marketing program: | Bosch Service Center |
A business coach?: | Yes |
Involved in a Master Mind Group?: | Yes |
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