Artwork for podcast The Proven Principles Hospitality Podcast
#8: Online Review Strategy
Episode 9 • 13th May 2020 • The Proven Principles Hospitality Podcast • Adam Knight
00:00:00 00:11:22

Share Episode

Shownotes

On this episode we discuss why you need a customer review strategy. Be it TripAdvisor, Google Reviews, Yelp, OTA reviews, or any of the other countless platforms out there, understanding how your customers interact with and experience your business and how you respond is vital to your success. This is why reviews are so useful… because they give you intel you may not normally have.


https://knowinghospitality.com

Chapters

Video

More from YouTube